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InterContinental Century City Hotel Chengdu

5.0 of 5 No.88 Century City Road, Wuhou District, Chengdu 610041, China
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Certificate of Excellence 2014
InterContinental Century City Hotel Chengdu
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InterContinental Century City Hotel Chengdu
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558 reviews from our community

Traveler rating
    274
    232
    39
    8
    5
See reviews for
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8
120
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My colleagues and I were previously staying at the Global Center location and decided to make the switch after speaking to one of the managers. Phoebe is the manager that assisted us throughout our entire stay and made sure we were satisfied along the way. We also worked with Sebastian who was extremely friendly and went above and beyond the... More

Was this review helpful? Yes
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear Justin G, Thank you for your great compliment of our staff. We have delivered to Phoebe, Sebastian and shared with hotel colleagues. We are glad to know that you had a memorable and satisfying stay with us at InterContinental Century City Chengdu. Thank you again for recommendation. We are looking forward to your next visit. Felicity Qiu Distribution &... More

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Very glitzy hotel, which tries to make an impression when you first walk through the door, however it is the small things that count. Pros; - great service in bar and restaurant. One of the servers gave great recommendations for Chengdu nightlife - breakfast buffet was great - old charm style in the complex was refreshing Cons; - had issues... More

Was this review helpful? Yes
InterContinentalCD, Manager at InterContinental Century City Hotel Chengdu, responded to this review

Dear guest, First of all, I would like to express my sincere appreciation to your valued feedbacks, drawing our attention to our certain services and facilities defects. Absolutely, we do apologize for the inconvenience you experienced during your stay. Guest feedbacks like yours are most helpful for our service refinement, and I would greatly appreciate if you would be so... More

Kuala Lumpur, Malaysia
Top Contributor
51 reviews 51 reviews
32 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is all that you would expect from an international chain. The staff are generally well informed and very helpful taking care that all guests are looked after by ensuring for example that taxi drivers are well briefed etc. The rooms are well appointed and generous in size by modern standards with my only gripe being the power sockets... More

Was this review helpful? Yes
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear Michaeloutandabout, We want to take this opportunity to thank you for sharing your feedback regarding your recent stay with us at InterContinental Century City Chengdu. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to... More

Vancouver
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic hotel!!! Rooms are extremely spacious, very clean and well appointed. Hotel amenities are above average. Pros: great room - way above average; very comfortable bed and superior linens; great a/c; quiet; very secure; in-room safe; separate shower and bathtub; in room wifi; great on-site restaurants serving Chinese and western; very professional staff that spoke English. Cons: no in-room coffee!... More

Was this review helpful? Yes
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear AaronVancouver, Thank you for choosing the InterContinental Century City Chengdu and taking the time to share your recent experience with us. We are more than pleased to hear that our room, amenities, restaurant and service leave you with good impressions. Our hotel is dedicated to delivering the personal, instinctive services to all the guests around the world.Your encouraging words... More

Phoenix, Arizona
Top Contributor
123 reviews 123 reviews
48 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 18, 2014

This has to be the best that I have stayed in China and definitely Chengdu! The lobby area and the woke set up as you enter the hotel is really very impressive, designing need for the old and modern together and it really works. The staff all speak very good English and are very attentive. The rooms are spacious, very... More

Was this review helpful? Yes
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear ShanksPony11, Thank you for taking the time to share your comments expressing your satisfaction with us at InterContinental Century City Chengdu. It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of... More

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 6, 2014

It was my first trip to Chengdu, and also my first stay with the InterContinental. So I was put up two weeks at the InterContinental Century City as it was my company's preferred corporate hotel. It's a beautiful hotel — it looks like the hotel is modelled after a traditional Chinese teahouse, so it has a distinct Oriental style but... More

Was this review helpful? Yes 3
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear lynn_wabbit, Thank you for sharing with us about your feedback at InterContinental Century City Chengdu. It is pleased to know that our decoration helped in making your visit memorable. The matter you have addressed in relation to our guestroom and buffet breakfast has been noted. We will pass it on to the concerned department, and make sure related action... More

1 review
2 of 5 stars Reviewed September 22, 2014

I travel frequently to Chengdu for business and have stayed at Sheraton, Ritz Carlton and Intercontinental. I speak fluent Putonghua and the staff cannot claim not to understand me. My company recently booked me at the Continental when I and my boyfriend were in town for an event. The booking was for a non-smoking room but when we got into... More

Was this review helpful? Yes
InterContinentalCD, Manager at InterContinental Century City Hotel Chengdu, responded to this review

Dear Ms. Chow, First of all, I would like to express my sincere appreciation to your valued comments, drawing our attention to our certain services and facilities defects. Absolutely, we do apologize for the inconvenience and disappointment you experienced during your stay. Ms. Chow, guest comments like yours are most helpful for our service refinement, upon receipt of your review,... More

Los Angeles
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 17, 2014

I'm an American who stayed at the hotel for four days, and if I was back in town, I'd seriosly consider staying here again. On the positive side, this hotel is a visual feast -- the words sumptuous and posh -- meant only in the best ways -- come to mind. A distinct Chinese flavor is accented with chic, modern... More

Was this review helpful? Yes
InterContinentalCD, Manager at InterContinental Century City Hotel Chengdu, responded to this review

Dear travelsalot1111, First of all, thank you very much for taking the time to share your stay experience with us, and your comments have a very positive impact on the team. Meanwhile, please also accept our sincere apologies for the inconvenience you experienced in regards to the above 2 issues. Upon receipt of your comments, necessary actions have been taken... More

1 review
1 of 5 stars Reviewed September 12, 2014

Very few staff speaks any English besides hello/goodbye/thank you. Frustrating when you keep having issues and no one seems to be able to help. Checked into the hotel and was given a smoking room even though I requested non-smoking, the room was filthy and items in the mini-bar expired and the tv remote didn't work. Moved to a non-smoking room... More

Was this review helpful? Yes
InterContinentalCD, Manager at InterContinental Century City Hotel Chengdu, responded to this review

Dear Sarah B, Thank you very much for taking the time to leave your feedback and I sincerely apologize to your unpleasant stay experience. Indeed, to be a Great Hotel Guests Love is our vision, rest assure that we will reinforce our staff training and strive to provide our guests with the highest quality services and facilities. I would greatly... More

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 4, 2014

I loved the aesthetic of this hotel. When you travel a lot on business it is great to find a place that is a little bit different, very modern, and yet is still totally functional. I had a room facing towards the large Global Centre building (north side of the hotel I think) and my room was modern, fresh, vibrant... More

Was this review helpful? Yes 1
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear Richard L, Thank you for taking the time to post your feedback about your stay! We are more than pleased to hear that our room, facilities and services leave you with good impressions. Meanwhile we have communicated your feedback with concerned department and relative training will be conducted soon. Many thanks again. We do hope you'll join us in... More

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Additional Information about InterContinental Century City Hotel Chengdu

Address: No.88 Century City Road, Wuhou District, Chengdu 610041, China
Phone Number:
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Century City Hotel Chengdu 5*
Number of rooms: 555
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