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InterContinental Century City Hotel Chengdu

#9 of 2,072 Hotels in Chengdu
Certificate of Excellence
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No.88 Century City Road, Wuhou District, Chengdu 610041, China
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InterContinental Century City Hotel Chengdu
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InterContinental Century City Hotel Chengdu
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577 reviews from our community

Traveler rating
    285
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    5
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132
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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Northumberland, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The hotel is massive - and thats probably one of the reasons that they are showing signs of it becoming dated - i'm sure when t was new that it was a excellent hotel but from what I can see there has been little modernisation since then. The gym - has no AC and the machines are quite old. The... More 

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London
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent 4 nights here on a business trip. Although the overall experience was okay, I found that overall, this hotel has a lot more shine than substance. The room was rather dark (mainly due to a fancy decorative wooden structure right across the whole window front - within the room), with too many clashing interior design styles (classic Chinese... More 

Was this review helpful? Yes 1
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear Trotter-Rich, Thank you for your time to share the experience at InterContinental Century City Chengdu. We are glad to know that you had a pleasant stay with us. Thank you again for your kind suggestions. We will definitely keep this in mind and enhance our service. Felicity Qiu Distribution & Relationship Marketing Team More 

Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The last time I came to Chengdu, I stayed at the InterContinental in Global Center...I was not impressed. So, I decided to try this "older" Century City location with some reservation as to how it was going to be. After two separate 2-night stays (I left for a week in between), I have to say this place completely restored my... More 

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InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear JimmyC808, Thank you for choosing the InterContinental Century City Chengdu and taking the time to share your recent experience with us. We are more than pleased to hear that our service team leave you with good impressions. Our hotel is dedicated to delivering the personal, instinctive services to all the guests around the world.Your encouraging words of praise will... More 

Chengdu, China
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 20, 2015

We booked a room for one of our clients at this hotel last week and we received a very positive feedback from him! He was very impressed of the service quality and also the interior design of the hotel. One evening we met him for dinner at the cafe restaurant on the first floor and we were very welcomened by... More 

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InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear Si C, Thank you for taking the time to post your feedback about your stay! We are more than pleased to hear that our restaurant and services leave you with good impressions. Your encouraging words of praise will be conveyed to the team respectively, especially to Alex who will take this as an inspiration. Many thanks again. We do... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 1, 2015

My second stay at this hotel both times on business. Good efficient checkin with professional staff and good English which is great given I only know 2 word of mandarin. Rooms are standard intercontinental style with heavy dark furnishings and showing some age but very clean and comfortable with good and free wifi. Only issue is rooms are extremely over... More 

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InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear Suziesmum2013, We want to take this opportunity to thank you for sharing your feedback regarding your recent stay with us at InterContinental Century City Chengdu. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to... More 

New Delhi
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2014

What saves this place from being just another soulless chain hotel anywhere in the world is the lobby. The high atrium has a traditional Chinese style structure built into it and they use the open area to have some actual greenery and a big, open restaurant. The surprise is listening to actual birdsong - there are small songbirds fluttering around... More 

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InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear NewDelhibelly, Thank you for sharing with us about your feedback. The matter you have addressed in relation to our Front Desk and Housekeeping has been noted. We will pass it on to the concerned department, and make sure related training is in placed. Otherwise, thank you for highlighting our memorable lobby and comfortable room. We hope to see you... More 

Mumbai
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 8, 2014

This place is a bit far out and you don't get a sense of being in the city when you step out. The Century City seems like a new development and hasn't yet got any buzz to it. But the subway is a 15 minute walk away and you can go into the heart of the city easily enough. Chengdu... More 

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InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear dibeyendu, Thank you for your stay with us and it was our pleasure to be able to provide you with such a good experience at InterContinental Century City Chengdu. Your encouraging review will help us constantly improve our quality even further as we hope to exceed our guest expectations. We will certainly share your review with our team and... More 

Toronto, Canada
Contributor
19 reviews 19 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 6, 2014

I have stayed here multiple time. The hotel has great management staff, wonderful hospitality and a very service oriented team. The hotel is a bit far from downtown but makes up for that with its service levels and functionality for business.

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InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear P P, Thank you for choosing InterContinental Century City Chengdu and taking the time to share your recent experience with us. We are more than delighted to hear that you enjoyed staying with us. Your satisfaction is the best compliments for us. We are looking forward to welcoming you back soon. Felicity Qiu Distribution & Relationship Marketing Team More 

Melbourne, Australia
Top Contributor
79 reviews 79 reviews
56 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 27, 2014

Beautiful hotel, grand lobby, great aesthetics - these all make a good impression when you enter. I was whisked to the check-in desk, and while being checked in was served some tea. All very efficient. The room itself on the 17th floor looked great, with a comfortable bed, lots of pillows on the bed, a comfy seater and foot rest.... More 

Was this review helpful? Yes 1
InterContinentalCD, Manager at InterContinental Century City Hotel Chengdu, responded to this review

Dear Isobella_D_N, Thank you very much for taking the time to leave your feedback and I sincerely apologize to your unpleasant stay experience. Indeed, to be a Great Hotel Guests Love is our vision, rest assure that we will reinforce our staff training and strive to provide our guests with the highest quality services and facilities. I would greatly appreciate... More 

San Francisco, California
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 21, 2014

My colleagues and I were previously staying at the Global Center location and decided to make the switch after speaking to one of the managers. Phoebe is the manager that assisted us throughout our entire stay and made sure we were satisfied along the way. We also worked with Sebastian who was extremely friendly and went above and beyond the... More 

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InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear Justin G, Thank you for your great compliment of our staff. We have delivered to Phoebe, Sebastian and shared with hotel colleagues. We are glad to know that you had a memorable and satisfying stay with us at InterContinental Century City Chengdu. Thank you again for recommendation. We are looking forward to your next visit. Felicity Qiu Distribution &... More 

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