We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2,063 Chengdu hotels

Shangri-La Hotel Chengdu

5.0 of 5 Hotel   |   No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
Hotel website
Hotel deals
Hotel amenities
Special Offer
Package Deal
Shangri-La Hotel Chengdu
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Shangri-La Hotel Chengdu to your Saves list
Ranked #5 of 2,063 Hotels in Chengdu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Muhammad Waqas M Chengdu, China
Write a Review

1,425 reviews from our community

Traveler rating
    724
    602
    84
    10
    5
See reviews for
57
96
32
197
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1425)
  • Mar-May only
    (379)
  • Jun-Aug only
    (395)
  • Sep-Nov only
    (380)
  • Dec-Feb only
    (271)
All months
Chengdu, China
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars NEW

First of all the smiling and friendly staff just make you feel at home. The view from the room is absolutely beautiful specially from higher floors. There is so much variety of buffet breakfast and dinner. Being a Muslim i was provided with all the necessary things in my room as well as there is separate Halal food area during... More 

Was this review helpful? Yes
DMM_SLCD, Digital Marketing at Shangri-La Hotel Chengdu, responded to this review

Dear Muhammad Waqas M, thanks for your review and we are delighted that our empathetic, personalized and distinctive service found your appreciation. We are looking forward to welcome you back in the near future for another uplifting memory.  More 

Elizabethtown, Pennsylvania
Top Contributor
142 reviews 142 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you get a room on an upper floor overlooking the river, you'll be very pleased with the view. The room was very comfortable, clean, and well-appointed. The restaurants are excellent - there is a huge breakfast buffet with foods from around the world.

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear Sandi0615, Thanks for your sharing and giving us the FULL score. Choosing our river view rooms and looking through the window in the early morning of winter season, you may see a stripe of clean fog floated to the bank from the surface of Fu Nan River, with He Jiang Pavilion in river hiding in clouds just like scenes... More 

Chesterfield, United Kingdom
Top Contributor
58 reviews 58 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a room on one of the upper floors with a view of the river - very scenic, especially with the lights throughout the city at night. The room itself was luxurious and comfortable, with a couch and large desk. The bathroom was very stylish and well-stocked. We especially enjoyed visiting the club lounge, where we had both... More 

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear pageadayer, thanks for your reply and giving us the FULL score. Please be rest assured that we will continue to elevate our services to ensure that your future stays remain memorable.   More 

Houston, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

Very nice hotel. The friendliest staff I have ever encountered. Excellent breakfast and lunch buffets. Quality live entertainment in the Hotel lounge and pub. Plenty of local restaurants and activities. The hotel staff will help set up excursions around the area like going to see the Panda Preserve!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear Jason C,thanks for your review.It is very delightful to learn you enjoyed the staying experience with us and we expect to welcome you back in the short future. More 

Bucharest, Romania
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 4, 2015

Everything is just perfect. The room is wonderful, very big, great bathroom and nice view. Breakfast was full of options: international choice, chinese station, fruits, sweets. I had also one buffet dinner in one night and was again perfect with sushi station, chinese specialities and local chinese dishes together with some international cuisine. The restaurant is very beautiful and the... More 

Was this review helpful? Yes 1
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear dragos ro, thanks for sharing your experience and we are so inspired by your great compliment. We look forward to your next visit and look forward to providing future Shangri-La hospitality. More 

Houston, Texas
1 review
5 of 5 stars Reviewed December 31, 2014

Visited the hotel over Christmas with my family. I must say that we were treated as family by the staff. They even gave gifts to my kids!! Their attention to our needs was impressive.I travel for a living. It is rare that I even take time to respond to surveys. However, this hotel was worth taking the time to acknowledge... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear Chris C, Thank you for sharing the stay experience with us and we are truly humbled having been rewarded with a full satisfaction score. Please rest assured that we will continue to elevate our services to ensure that your future stays remain memorable and we look forward in being of service again in the future. More 

Ashburn, Virginia
Top Contributor
136 reviews 136 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 23, 2014

From the moment you step into this hotel you know that you have arrived at Shangri-La. The essence of Shangri-La is enticing wanted people to hang out together in the lobby to socialize. The energy of the crown everywhere was electric. The rooms were well appointed with great views, workout facility was excellent with an full size Olympic indoor swimming... More 

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear 38allovertheplace, Thank you for staying with us and we are happy to read about your insights here at tripadvisor.com. Your encouraging words of praise have been conveyed to the team respectively, and our chef in particular. We are delighted that our personalized and distinctive service found your appreciation. We look forward to welcoming you back soon . More 

Beirut, Lebanon
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 21, 2014

Very nice hotel and good service. Great view from the rooms ( select High floors) . Situated near a pedestrian street called Lan Kwai Fong where several restaurants, café ( starbucks...) and night clubs are. The MIU club is very nice if you feel like drinking and dancing! Breakfast is excellent, name it , you have it. And the Lobby... More 

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear Louna L, your comments are well received and we truly appreciate your time and effort to place such a review here at tripadvisor.com. It is delighted to know that you are satisfied with entire stay experience, hotel dining options and its location in particular are in your favor.We would look forward to welcoming you back in the near future... More 

san carlos,
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 19, 2014

My son and his family live in Chengdu and the Shangri-La is my 'go to' hotel. The staff is friendly, views from the VERY CLEAN rooms are so interesting. We purchase the breakfast upon check-in - it is outstanding and so nice to start the day with a meal - in case lunch is up in the air. We ate... More 

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear lindadrew13, welcome back and thanks for sharing your insights here at tripadvisor.com. We are glad to learn that your entire experience was enjoyable except the arm chair cleanness issue. We will revisit the standard with the team respectively and improvement will be made to make sure that you have an enhanced Shangri-La experience in the future. We will look forward... More 

Shanghai Region, China
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 17, 2014

If you travel to Chengdu then you need to stay at the Shangri-la. It has a lovely location next to a river that flows through the city. It is also right next to the bar and restaurant area that makes finding good food and drink incredibly easy. I had an amazing time in this city and the great buffet breakfast... More 

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear camellia w, thank you very much for staying with us and sharing your feedback here at tripadvisor.com. We are delighted to know that our location facilitated your trip in Chengdu. Please rest assured that we will continue to elevate our Shangri-la hospitality to ensure that your future stays remain memorable.We look forward to your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Shangri-La Hotel Chengdu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel Chengdu

Address: No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Chengdu 5*
Number of rooms: 593
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Shangri-La Hotels and Resorts, EasyToBook, Agoda, Orbitz, Hotels.com, Despegar.com, Ctrip TA, Travelocity, Priceline, TripOnline SA, Odigeo, Jetsetter and Tingo so you can book your Shangri-La Hotel Chengdu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Chengdu
Shangri La Chengdu
Hotel Style:
#1 Business Hotel in Chengdu
#4 Luxury Hotel in Chengdu
#4 Family Hotel in Chengdu
#4 Romantic Hotel in Chengdu
#4 Spa Hotel in Chengdu
#81 Best Value Hotel in Chengdu

222 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (204)
Viewed
Hotel & grounds (23)
Viewed
View from room (19)
Viewed
Room/suite (33)
Viewed
Dining (14)
Viewed
Bathroom (10)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (103)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay