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All 1,942 Chengdu hotels

Shangri-La Hotel Chengdu

5.0 of 5 Hotel   |   No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
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93%
Ranked #4 of 1,942 hotels in Chengdu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
nakorsakov Minneapolis
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1,343 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Minneapolis
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall, a great stay. The gym is very well equipped with machines and some free weights. The swimming pool is a big lap pool (you will be required to wear a swimming cap...they may be kind enough to provide you one). The breakfast is very good at the restaurant at the bottom, and the Chinese restaurant is also very good... More

Was this review helpful? Yes 1
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear nakorsakov, thanks for your review and giving us a great score. Your compliment on hotel fitness facilities, breakfasts,view and etc, is motivated for the whole hotel team. And your sharing in detail will surely benefit other coming travelers while planning the day trip. Thanks again and look forward to welcoming you back soon. More

Sydney
Top Contributor
74 reviews 74 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Shangri la Chengdu last week. I had read that this was the best hotel in Chengdu to stay at however I think that there must be others which are newer and offer better value for money (Sofitel?) The hotel looks opulent however the rooms are dated and spelt musty. The service was hit and miss across... More

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Madrid, Spain
Contributor
20 reviews 20 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here just a couple of days for business trip. The hotel represents Shangri La hotels at its best. Location is also perfect, in city centre, close to bar street, restaurant area. The small buildings in old Chinese style over the river are also beautiful. Service is excellent as in all Shangri La, breakfast is also extremely good... More

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DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear PasqualeBaiKui,thanks for your sharing and compliments on the hotels' location, dinging options and so on. And we@the City of Hot, look forward to welcoming you back soon. More

San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Great property, especially the fitness center. Lots of weight machines. Locker room has dry sauna, steam room and hot tub. Staff bent over backwards to make our stay as perfect as possible. Highly recommend. Fantastic salmon sushi on cafe's buffet.

Review collected in partnership with shangri-la.com

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DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear Tim B, thanks for your comments and Full score. To ensure our guests able to keep the fitness on their travel, hotel offers a superbly equipped Fitness Centre, including an indoor swimming pool, sauna, steam bath, whirlpool, and massage facilities. The gymnasium is equipped with an array of cardiovascular equipment along with satellite television. Your recommendation is sincerely appreciated... More

Houston, Texas
Contributor
20 reviews 20 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very impressed with the "customer first" mindset of Asia but especially at the Chengdu Shangri-La. My worst complaint was the coffee in the restaurant wasn't very hot. Also they're a bit sexist with the sign for the "business men's lounge". Expect full amenities, super clean, and very comfortable rooms and facilities in addition to their very friendly service.

Review collected in partnership with shangri-la.com

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DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear coairdave, thanks for staying with us. Your compliment means a lot to us, and your comments on coffee is well forwarded to our Food & Beverage team. We will continuously strive for delivering excellent Shangri-la hospitality and look forward to welcome you back soon. More

Chengdu, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great stay. Great buffet. Spa a real treat as is the pool and sauna. The Horizon club is worth a stay with happy hour drinks and canapés on the 36th floor. Great place to hide away from the bustle and pollution of the city

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DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear Nicola F, thanks for sharing your review . Shangri-La well-honored Horizon Club offers tailor-made, hassle-free travel experiences, to those guests just like you who appreciate an attentive and personalized level of service. Thanks again and hope to see you soon. More

Windsor, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Great hotel for business trips and huge lobby to facilitate casual meetings with business partners. Rooms are nice but look a bit old and location is central Chengdu and right next to all the good resturants and bars.

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DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear Hassan_taam, thanks for staying with us and share your feedback. The ideal location of hotel is easily access to major commercial center, places of interests and dining outlets in town. Look forward to welcoming you back soon. More

Hallandale Beach, Florida
Top Contributor
179 reviews 179 reviews
42 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel along the river is perfectly located in downtown near fine restaurants and entertainment. the hotel rooms are magnificent with very comfortable beds, fine linens, spotless maid service, and excellent bathroom amenities. This last time I stayed in a magnificent suite which was amazingly spacious with a fine river view. Be careful to ensure that you want a non-smoking... More

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DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear philipmillermd, thanks for staying with us and sharing your review. It is glad to know that you have a wonderful Shangri-la experience in Chengdu. The horizon club is one of hotel’s signature facilities that offers personalized service and exclusive privileges, including the access to fantastic horizon lounge on 36th floor, where guests can enjoy the spectacular view. Thanks again... More

Taipei, Taipei, Taiwan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room is nice, great view on 35 floor, and nice surrounding shops and bars. If anything you can complain about, it's the first floor layout. No clear sign for elevator on first floor. Another thing is its lunch buffet. Really large selection. Just don't stop and check every food section.

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear Phil_Chou, thank you for your comments, and we are delighted that you enjoyed our Shangri-La hospitality and exceptional dining options. We look forward to welcoming you back to our hotel soon. More

Orlando, Florida
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here two nights as part of a sightseeing tour. A lovely hotel with luxurious accommodations. Lavish breakfast and dinner buffets, the latter with a variety of international cuisine stations. The crowded swimming pool is set up for lap swimming and shared with a local health club. Not the place for a quiet dip after touring. Bathing caps are... More

Was this review helpful? Yes
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review

Dear Ronald O, thanks for your feedback and give us the FULL score.Hotel offers a superbly equipped Fitness Center, including an indoor swimming pool, sauna, steam bath, whirlpool, and massage facilities, to ensure our guests rejuvenate their body & mind on the journey. Thanks again, and look forward to your next visit. More

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Additional Information about Shangri-La Hotel Chengdu

Address: No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Chengdu 5*
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Also Known As:
Shangri La Hotel Chengdu
Shangri La Chengdu

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Chengdu #2 Spa Hotel in Chengdu #3 Luxury Hotel in Chengdu #3 Family Hotel in Chengdu #4 Romantic Hotel in Chengdu #92 Best Value Hotel in Chengdu
Hotel Class
Number of rooms
593

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