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Shangri-La Hotel Chengdu

#4 of 2,072 Hotels in Chengdu
Certificate of Excellence
5.0 of 5
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No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
Shangri-La Hotel Chengdu
Best prices for: 1 room 1 guest
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Ranked #4 of 2,072 Hotels in Chengdu
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Virginia2002 Fairfax, VA
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1,480 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairfax, VA
Level Contributor
89 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband & I really enjoyed our 2 nights here. It's in a great location by the river. Our room was on the 24th floor with a beautiful view of the city. Our room had a coffee pot, nice large desk, a mini bar that offered Evian water, almonds & chips, a floor to ceiling wall mirror and a nightlight... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Wonderfully attentive, friendly, and most helpful staff. For our two stays there during our trip, we used four rooms. All rooms were beautiful and clean. Exceptional mention must be given to the front desk for room selection to accommodate our needs, to the concierge and front door staff for helping us with most appropriate transport everywhere we went, whether it... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Shangri-la Chengdu has again met my expectations for the second visit. The very late night arrival with a small group made the reception busy for check-in. Was delighted by the upgrade given and the follow up calls by the management apologising and making up the arrival experience. The reception, housekeeping and room service staff has shown the traditional warmth and... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I am very pleased with our stay in Shangri-la Hotel in Chengdu. During our customer tour to China we spend a couple of days in three different cities and hotels and Shangri-la Hotel was the best one. The personnel service attitude was charming and impressive, the food in the restaurant for breakfast was delicious and they have a wide range... More 

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Mtl
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am one of those travellers that feels overwhelmed when a luxury accomodation is just too much. I have to say that Shanri-La is one of the most luxury stays I had in my life, but I still felt very cozy during my stay, and not overwhelmed at all. Everything is just beautiful, the room, the bathroom, the common areas,... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Me and my family had a very nice stay in Sangri-La . My birthday is on Jun.8 . The waitress Elina Ma kenw it by chance and prepared me a perfect cake which gave us a big surprise. Elina Ma and Kateria Zhang gave us very good service , we also had a great memoriy here in Sangri-La Chengdu .

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Birmingham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from a week in Chengdu and was placed in the Shangri-La by my conference hosts. It was every thing I would have expected, and far, far more, of a five star Chinese hotel. Impeccably clean, quiet when required, staff couldn't do enough and the breakfasts were sumptuous. Loved the river view from my 15th floor window and had... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

hotel organized the trip to visit the panda where u can see panda closely. Only take about one hour to see cute pandas. It is a great tour to get to know pandas. They are also some red pandas there....

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sydney traveller
Level Contributor
167 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Like most Shangri-La hotels this has everything you need. Special mention of outstanding soundproofing. Love oversized towels but would still prefer separate toilet when they have so much space to play with! We dined at a Kilikanoon/James Halliday wine banquet so can't comment on normal restaurant, but this was excellent Sichuan food for a large group.

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Thomas-Gou_GM, General Manager at Shangri-La Hotel Chengdu, responded to this review

Dear nathanwaks , thanks for sharing your feedback, and we are happy to know that our hotel complemented your trip here and left you with good impressions. Thanks again for your review and we look forward to welcoming you back soon. More 

Los Angeles, California
Level Contributor
97 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is located right by the Veranda bridge and right across from the bar street. The lobby is very inviting. The accommodation overall was very inviting, except that you can easily notice the age and wear on the furniture in the room. The other annoyance was that they charge a hefty sum for breakfast, with really not much other... More 

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