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Ibis Hotel (Chengdu Yongfeng)

No. 1, Section 4, Southern Second Ring Road, High-tech Zone, Chengdu 610041, China
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1 room 1 adult
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Ibis Hotel (Chengdu Yongfeng)
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232 Reviews from our TripAdvisor Community

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Long Stratton, United Kingdom
Level Contributor
331 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Though the hotel is a far way from town centre it is a 5 minute walk from a bus stop where you can grab the 26 to town for 2¥. The rooms are of an average western quality though the sheets smell like cigarettes. The usefulness of the staff varies depending on the time you visit, younger staff generally speak... More 

Helpful?
Thank Ellie1302
Perth, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place does not reflect the standards of ibis I was expecting at all. Room was pretty basic and nothing special. Staff do not speak English and are very unhelpful to non Mandarin-speaking tourists. They did not even provide a map of the city to tourists. Once we needed help and one of the staff members did not understand what... More 

Helpful?
Thank charis87
Jakarta, Indonesia
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 23, 2015

The down side is it is located in a not convenient area. You need a taxi to go everywhere and nothing is within walking distance even the MRT station. Always show the hotel address in Chinese otherwise not a single taxi driver knows its existence over the course of my stays for 4 days.

Helpful?
Thank ekoputranto
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

It's certainly not the fanciest place, but if you're a tourist and just need a place to stay, this is great. Cheap, clean, good bathroom, pretty good location. Breakfast is ok, cost 25¥ extra per person. Staff were also quite helpful, and a couple of them spoke some English.

Helpful?
Thank Elspeth B
J H, General Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear Elspeth B, Thanks for stay with us and take your time to share your experiences. Your satisfaction is the best praises to us, and we will keep our hard works to our aims. Ibis hotel always strive to provide and efficient, convenient stay for all our guests, your comments will be grateful to maintain our services, operation. Thanks for... More 

Hong Kong / Kelowna, BC, Canada
Level Contributor
80 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
3 of 5 stars Reviewed December 17, 2014

I was in Chengdu on a business trip back in Oct and the budget was tight (Client wasn't very kind to us at the traveling arrangement). With limited budget, 2 of use choose to stay at the ibis, hoping that atleast this is an international brand and that it would live up to its standard. How could I be so... More 

Helpful?
1 Thank Crossingtheglobe
J H, General Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear Crossingtheglobe, First of all, thank you chose our hotel as your stay venue, also, thanks for your time to give us your experiences in our hotel. According your words, I am sorry for the inconveniences you have met, we will take actions to better the services and qualities such like setup a guidance for local facilities, re-training staffs and... More 

Berlin, Germany
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 11, 2014 via mobile

I stayed at this ibis hotel for 4 nights. It's a very nice hotel, clean and simple rooms. They even offer some continental breakfast for 30RMB. The only disadvantage for travellers might be the location. It's almost impossible to get anywhere without a taxi or catch a taxi in front of the hotel.

Helpful?
Thank mobli
J H, General Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear mobli, Many thanks for your stay with us and share your experience with us! We will keeping and developing our services and qualities according our standards also your suggestions to providse a convenient, comfortable stay experience here. Hope we could have you again in future. Merry Christmas! Wilson Gao Hotel Manager Ibis Chengdu Yongfeng Hotel More 

Beijing
2 reviews
2 of 5 stars Reviewed November 14, 2012

I chose this hotel because of the good reviews, but have to say that I do not agree. The location is convenient to the airport, but it's on the crossing of two major streets (second ring road and Yongfeng road) with a huge construction site in the front. The rooms have good windows, so with closed window it's quiet, but... More 

Helpful?
Thank Ilka S
J H, General Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear Guest, Thank you indeed for your comments, the good news is that the construction for the bridge has been finished, and now the access to hotel become very convenient. I would apologize for the unsatisfied experience you had in the front office, we have trained the staff well and it is easy to get a cab by reservation in... More 

Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 26, 2012

Title - Terrible hotel - avoid at all costs We chose this hotel for its proximity to the airport as we waited for our transit flight the next morning. This hotel fails to deliver on many levels: 1) Our booking with hotels.com was automatically cancelled by 6pm without any notification hence we were informed there was no room for us... More 

Helpful?
1 Thank Globaltrotter1303
J H, General Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear Guest, Thank you indeed for your comments, the good news is that the construction for the bridge has been finished, and now the access to hotel become very convenient. I would apologize for the unsatisfied experience you had in the front office, we have trained the staff well and it is easy to get a cab by reservation in... More 

Hangzhou, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 24, 2012

The staff was struggling with the email that I provided to them of my booking and were not sure of the rates to charge. The receptionist had to go back and forth several times to the back ofiice for interpretation of what was in the reservation confirmation form over email as if it was a new thing to her, if... More 

Helpful?
1 Thank ManishVarma
J H, Guest Relations Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear Guest, Thank you indeed for sharing your comments. I would apologize for the unsatisfied experience you had in the front office. Actually there was some matters in our front operation system that can't automatically log on the A/CLUB, but a good news is that the sysytem was updated this year, so the problem would not happen again. We're sincerely... More 

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