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Ibis Hotel (Chengdu Yongfeng)

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No. 1, Section 4, Southern Second Ring Road, High-tech Zone, Chengdu 610041, China
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Ibis Hotel (Chengdu Yongfeng)
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Ibis Hotel (Chengdu Yongfeng)
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225 reviews from our community

Traveler rating
    38
    142
    34
    6
    5
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1
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
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  • Italian first
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    (225)
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    (58)
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    (68)
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    (65)
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    (34)
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Hong Kong / Kelowna, BC, Canada
Top Contributor
69 reviews 69 reviews
50 hotel reviews
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed December 17, 2014

I was in Chengdu on a business trip back in Oct and the budget was tight (Client wasn't very kind to us at the traveling arrangement). With limited budget, 2 of use choose to stay at the ibis, hoping that atleast this is an international brand and that it would live up to its standard. How could I be so... More 

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J H, General Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear Crossingtheglobe, First of all, thank you chose our hotel as your stay venue, also, thanks for your time to give us your experiences in our hotel. According your words, I am sorry for the inconveniences you have met, we will take actions to better the services and qualities such like setup a guidance for local facilities, re-training staffs and... More 

Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 11, 2014

I stayed at this ibis hotel for 4 nights. It's a very nice hotel, clean and simple rooms. They even offer some continental breakfast for 30RMB. The only disadvantage for travellers might be the location. It's almost impossible to get anywhere without a taxi or catch a taxi in front of the hotel.

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J H, General Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear mobli, Many thanks for your stay with us and share your experience with us! We will keeping and developing our services and qualities according our standards also your suggestions to providse a convenient, comfortable stay experience here. Hope we could have you again in future. Merry Christmas! Wilson Gao Hotel Manager Ibis Chengdu Yongfeng Hotel More 

Beijing
2 reviews
2 of 5 stars Reviewed November 14, 2012

I chose this hotel because of the good reviews, but have to say that I do not agree. The location is convenient to the airport, but it's on the crossing of two major streets (second ring road and Yongfeng road) with a huge construction site in the front. The rooms have good windows, so with closed window it's quiet, but... More 

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J H, General Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear Guest, Thank you indeed for your comments, the good news is that the construction for the bridge has been finished, and now the access to hotel become very convenient. I would apologize for the unsatisfied experience you had in the front office, we have trained the staff well and it is easy to get a cab by reservation in... More 

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2012

Title - Terrible hotel - avoid at all costs We chose this hotel for its proximity to the airport as we waited for our transit flight the next morning. This hotel fails to deliver on many levels: 1) Our booking with hotels.com was automatically cancelled by 6pm without any notification hence we were informed there was no room for us... More 

Was this review helpful? Yes 1
J H, General Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear Guest, Thank you indeed for your comments, the good news is that the construction for the bridge has been finished, and now the access to hotel become very convenient. I would apologize for the unsatisfied experience you had in the front office, we have trained the staff well and it is easy to get a cab by reservation in... More 

Hangzhou, China
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 24, 2012

The staff was struggling with the email that I provided to them of my booking and were not sure of the rates to charge. The receptionist had to go back and forth several times to the back ofiice for interpretation of what was in the reservation confirmation form over email as if it was a new thing to her, if... More 

Was this review helpful? Yes 1
J H, Guest Relations Manager at Ibis Hotel (Chengdu Yongfeng), responded to this review

Dear Guest, Thank you indeed for sharing your comments. I would apologize for the unsatisfied experience you had in the front office. Actually there was some matters in our front operation system that can't automatically log on the A/CLUB, but a good news is that the sysytem was updated this year, so the problem would not happen again. We're sincerely... More 

gold coast
Top Contributor
65 reviews 65 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 29, 2011

We think ibis hotels in china are good value for money although staff do not tend to more than they have too! We asked for close by restaurants and they directed us to get taxi to kfc haha we were not interested in kfc so they explained where local place was....the problem is we were told to walk over the... More 

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Ripon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 7, 2011

We stayed here because of a planned visit to the Panda Research Centre. When we arrived the receptionist said we were booked at the other Ibis hotel in Chengdu. As my husband who had been based in Chengdu, was able to give proof our booking, this caused a flurry of activity to sort the rooms. We had asked for a... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 22, 2011

I am overall very satisfied with the hotel. Pros: The staff was very friendly and helpful. Really sweet girls working at the front desk. The rooms were very clean and the AC works well. Great breakfast for 25 renmibi. Cons: The rooms are somewhat small with old furniture. Location is not that great and need to take a cab to... More 

Was this review helpful? Yes 1
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