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Kempinski Hotel Chengdu

4.0 of 5
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No.42 4th Section of Renmin South Road, Wuhou District, Chengdu 610041, China
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Kempinski Hotel Chengdu
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Ranked #23 of 2,073 Hotels in Chengdu
A recent review
5 of 5 stars reviewed 1 week ago
BBP_Maikhao_Phuket Phuket, Thailand
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618 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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Phuket, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

I was there for a couple of nights on a business trip in early April and must admit that I was rather pleased with the overall experience. The check in was very prompt and hassle free which was most needed after all that traveling. The front desk lady, can’t remember her name now was most courteous and helpful leaving me... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My recent stay in Chengdu due to business arrangements at the Kempinski, was a most pleasant experience which started with the most friendly welcome from the multi-language reception to the very nice rooms and extraordinary well functioned restaurants. The breakfast buffet at Seasons was splendid offering great bread, cold cuts, egg station and a big Chinese selection. The check-out was... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at the Kempinski Chengdu couple times. It's a great place to stay with great people. The facilities are amazing, the staff is friendly, and there are many choices for great food and drinks in and around the Hotel. My favorite place to have a drink is certainly the Paulaner Brauhaus in combination with some tasty traditional german... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

It was not first time for me to visit Chengdu & staying in hotel over there .But service mesmerized me , i was refer by my friends to stay at Kempinski Hotel Chengdu . Even though it was short business trip , but what made me comfortable were the hospitality of the staffs at hotel . Warm welcome at the... More 

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Australia
Top Contributor
84 reviews 84 reviews
56 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For such a large hotel, who would ever think you'd bump into the General Manager twice in the elevator. And hopefully, like every good manager, they'd ask you if you're enjoying your stay. We were told at check in the Fitness Room was closed due to a huge wine show. The General Manager personally arranged weights to be brought up... More 

Was this review helpful? Yes 1
Top Contributor
64 reviews 64 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I only stayed one night and that was enough. The rooms were good but getting into them was a chore. The festival took over the hotel. We arrived late but still expecting the in house restaurant to be open. It was closed and so were most of the other amenities like the pool and gym. I would have thought it... More 

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Lausanne, Switzerland
Top Contributor
50 reviews 50 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stay at this hotel during the wines exhibition, (3room on executive floor) first they charge 400 euro per night for my room and 250 dor my colleaque just because we book 3 weeks later. we go to have lunch few time during the week and the last day they refuse to put the buffet charge on the room mentioning... More 

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Chengdu, China
Top Contributor
93 reviews 93 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 24, 2015

Free flow wine and German sausage… who could ask for more? Have had the buffet dinner twice here now and it’s quite good. Both in terms of the food and value. This hotel also hosted a work related function on the roof terrace and it was outstanding. Highly recommend for both service and good food.

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Rorschach, Switzerland
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 12, 2015

The Kempinski Chengdu is good value for money, centrally located and only 30 min from the international airport. There are several positive sides, the international restaurant has a good wide ranging breakfast and evening buffet. Located on the ground floor, for all that love German beer and food, is the Paulaner Brahaus with live music and large sport screens and... More 

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Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 15, 2015

We were on vacation in Sichuan and found a great rate at the Kempinski. It's a little bit of a hike from downtown, but we found Chengdu's subway extremely easy to use, and it was always easy to get a cab. It was a Kempinski, so everything was very modern, with a comfy bed and great amenities. The staff were... More 

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Axel B, General Manager at Kempinski Hotel Chengdu, responded to this review

Dear Blyfong, Thank you for taking the time to write a review of your recent stay with us. I am glad to hear that you enjoyed our hotel and the our services. I regret to hear that you didn’t find our culinary offerings to your exact liking. Our aim is to serve the highest quality food prepared with the freshest... More 

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