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All 1,969 Chengdu hotels

Kempinski Hotel Chengdu

4.0 of 5 Hotel   |   No.42 4th Section of Renmin South Road, Wuhou District, Chengdu 610041, China
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Ranked #37 of 1,969 hotels in Chengdu
A recent review
3 of 5 stars reviewed 3 days ago
JoeyMichelle Shanghai, China
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589 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Shanghai, China
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Convenient location not far from the airport. Very efficient and friendly front office team, fast check in and out process. Good breakfast selection suited for all kinds of guests and Paulaner opened till late providing business travellers a good dinning option. The bed was huge and very comfortable too. Was not happy with the cleanliness of my room, details were... More

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New Delhi, India
Contributor
11 reviews 11 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed in June 2011.Conveniently located near market/shopping place. The food is excellent and service was good. Rooms are comfortable with good view. It was convenient and cheaper to hire taxi from outside rather than arranging through the hotel.

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St. Albans, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great. Lots of restaurants and shopping malls within easy reach. Rooms are large and immaculate and serviced twice a day. And the aircon was actually adjustable! Worked perfectly! Stayed there twice in 2 weeks. First stay was perfect. However rooms are variable. Fabulously comfy bed and fluffy duvet in first room. Average in second room. Second room was... More

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Kempinski C, General Manager at Kempinski Hotel Chengdu, responded to this review

Dear Sal M Greetings from Kempinski Hotel Chengdu! Thank you for taking the time to write a review on your recent stay with us. I am pleased to hear that you liked our Hotel with its facilities and the location. Our Hotel indeed offers the perfect surroundings for a leisure or business trip alike and the central location makes it... More

Dubai, United Arab Emirates
Top Contributor
161 reviews 161 reviews
79 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the reasons why I prefer Kempinski in China is their food and beverage offering. Yes, I love Paulaner but also their breakfast is good just like here in Chengdu. We stayed only one night but I'll def return soon to discover more of Chengdu. We had a short but comfortable stay, only small downside is the word product... More

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Taipei
Contributor
20 reviews 20 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 13, 2014

I was a regular to Kempinski Beijing in the 1990's, but has been absent from Kempinski in China since I changed job. However, as my company's Shanghai subsidiary entered a contract with Kempinski Pudong, I have become again a regular to Kempinski. My view of Kempinski had always been that it is a utilitarian 5-star hotel, up-to-expectation but somewhat cold.... More

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Echo L, Manager at Kempinski Hotel Chengdu, responded to this review

Dear VTK, Greetings from Kempinski Hotel Chengdu It is with great pleasure to read that once again you have become a regular guest to Kempinski due to your previous experience with our Hotels and we thank you for your candid feedback, which is of great value to us to strive towards excellence. We like to thank you for your motivating... More

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 1, 2014

I had stayed in this hotel for 1 night in Jun 2014 for a business trip. I checked in late - so when I came down to lobby for some dinner - they were about to close the restaurant at around 11. Room - very good and luxorious. Bathroom - beautiful. Wi-fi is available only in the hotel room and... More

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Echo L, Guest Relations Manager at Kempinski Hotel Chengdu, responded to this review

Dear Mr. Doshi, Thank you for taking the time to write a review of your recent stay with us. We are glad to hear that you enjoyed our hotel and the architecture and design characteristics; so as the convenience of our great location being in the centre of the city. It is also a great pleasure to share your positive... More

London
Contributor
18 reviews 18 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 22, 2014

We stayed with friends at Kempinski Hotel Chengdu for a couple of nights. The facilities and food are excellent. The breakfast buffet is really extensive, with both Eastern and Western food. I am usually quite fussy but this was not the case at all in this hotel. The service is really good too. We had a slight problem with our... More

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Echo L, Guest Relations Manager at Kempinski Hotel Chengdu, responded to this review

Dear Guest, Thank you for such a positive review ! We appreciate your comments very much and will share your feedback with our team. We are looking forward to welcoming you back at Kempinski Hotel Chengdu soon. If you need any assistance in the future please do not hesitate to contact our guest relation team via guestrelation.chengdu@kempinski.com Warm regards, Iris... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 14, 2014

It's a excellent business hotel in a good location. Within walking distance to mass rapid transit, plus accessible to the business district. Room is well equipped with amenities for the business travellers, Not a hotel for the leisure and family travellers though.

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Echo L, Guest Relations Manager at Kempinski Hotel Chengdu, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments with us. We hope you had enjoyed your stay with us at Kempinski hotel Chengdu, and we will try our best to offer more services for lesure and family travellers. We look forward to seeing you at Keminski Hotel Chengdu in the near future, and do... More

Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 11, 2014

The Kempinski Chengdu lived up to the expectations. Travelling frequently in China especially not always in the major cities like Beijing, Shanghai and Hong Kong, the Chengdu Kempinski definitely has a touch of European service. Very friendly and helpful staff which is not always common in China. Rooms were nice, large enough and most important, very clean. The breakfast buffet... More

Was this review helpful? Yes
Echo L, Guest Relations Manager at Kempinski Hotel Chengdu, responded to this review

Dear Guest, Thank you very much for taking the time to share your positive and memorable experience with us. It's always a pleasure to read such complimentary comments and we will share your comments to all of our colleagues. Your comments motivate us to strive for excellence and further improve the quality of our services and products in order to... More

Singapore
Top Contributor
60 reviews 60 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 2, 2014

This was a 3 night stay business trip and the location was central to where the meetings were held. The general ambiance is more like a high end local hotel than one of an international brand. Also smoking is still permitted throughout the hotel which can be unpleasant at times. The rooms are well appointed but old, sleep quality is... More

Was this review helpful? Yes
Echo L, Guest Relations Manager at Kempinski Hotel Chengdu, responded to this review

Dear Guest, Thank you for choosing Kempinski Hotel Chengdu and taking the time to post your feedback on TripAdvisor. We apologize for falling short of your expectations this time. We will make improvements on the areas where we have displayed a decline and we are currently in the process of preparing the hotel for major renovation to uplift the physical... More

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Additional Information about Kempinski Hotel Chengdu

Address: No.42 4th Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Phone Number:
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kempinski Hotel Chengdu 4*
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Also Known As:
Chengdu Kempinski Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#13 Spa Hotel in Chengdu #23 Luxury Hotel in Chengdu #89 Best Value Hotel in Chengdu
Hotel Class
Official Description (provided by the hotel)
Leading the way with remarkable European flair, the luxury Kempinski Hotel Chengdu is located in the "International South Core" of the city near consulates, shopping districts and high level office buildings. Hotel is 50 meters away from the subway station and a 20 minute drive, from Shuangliu International Airport, placing the Kempinski Hotel Chengdu the ultimate destination for your stay in Kempinski Hotel Chengdu. ... more   less 
Number of rooms
471

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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