From the very arrival I was totally not impressed and thought it could only get better - but it didn't. My taxi stopped at the entrance and with all my luggage I was left to my own devices with no bellboy far or wide in sight. When I got to the reception loud music on par with the October fest... More

I was on business trip. I stayed 2 nights. It was a nice hotel with good bedrooms and a nice german restaurant, even if it takes time to get flamekuche, tarte flambées. Do not hesitate to book this hotel.

We stayed here at the end of January as the first leg of our honeymoon. Our room was comforable enough although the airconditioning cooked us not cooled us with the solution of being offered either to open our window (rich is smog, fumes and endless noise) or having a fan which wasn't a solution at all and the bedside phone... More

I've been wanting to write this review for a while and finally got around to it. My husband and I were invited to Kempinski Christmas brunch buffet, which I was really looking forward to. The reason we chose Kempinski is because it is close to our homes, and our friend made sure they had lobsters and imported beer for Christmas... More

Stayed once again at this property, as location and ease to main roads linking airport and local attractions is perfectly convenient. Due to short notice for travel planning, I once again chose the Kempinski. This recent visit in November, I was surprised to receive an upgrade to room on the club floor. This room had a partitioned bedroom from sitting... More

Location near West China Medical campus of Sichuan University. Best wireless in China!! Coffee pretty good in buffet, which had excellent options. I found the staff spoke good English. I did not have any problem communicating. Staff consistently went out of their way to be helpful. Rooms spacious and clean. Comfortable bed. I will definitely stay here again.

staff have a poor command of english and we often had difficulty in communicating with them. rooms are OK, your standard 4 star hotel room, there are many wall sockets for some reason. nice water pressure. comfy bed. the whole hotel looks tired and could do with some rejuvenating, especially the lobby. location of the hotel was not good for... More

Rooms are great, location is good and easy to get Cabs. Paulaner is located on the ground floor which is very popular, so you get a good atmosphere! quite different to other business hotels where it can get quite quiet. the pool is a highlight and if you want some entertainment, the bar/ktv is a good place to go as... More

i often do business trips to chendu. i used to stay at the shangri la, but because of big price different i tried kempinski instead after recomendation from my german partner. being from a german i wanted to try this hotel. i stayed here two times in one month and quite happy. rooms is a little bit old and could... More