I went to Kempinski for business purpose, I hired a room at the executive floor (19th), everything was as I expected it to be (nice and clean room, personal and priviledge service) except from the Internet service, first of all, no wifi, just a cable at the small desk in my room ( I guess I am not the only... more

We stayed at the Kempinski Chengdu for 3 weeks recently and really enjoyed our stay. The hotel, facilities and food are all very good. The rooms were very clean and the staff really friendly and helpful. The hotel is at a great location from which to explore the city. We were very sad to leave at the end of our... more

This was my first trip to China and Chengdu and my first stay at the Kempinski. I was pleasantly surprised on arrival at the hotel as I was not sure what to expect. The 19th floor executive check-in was perfect and after a quick check-in I was shown through to the executive lounge for a drink. I found my room... more

My first time in Chengdu and first stay at a Kempinski in China. I had the impression that Kempinski was a luxury chain but this is not a luxury hotel... basically a Chinese 3 star. Check In My co-workers arrived just prior to me checked me in... but afterwards they indicated that there was only 1 staff and a long... more

Frankly, I am a bit surprised about the negative reviews, i.e., "Poor Service." This is one of the very finest hotels in Chengdu, and we have utilized it many times. But realistically, the service has indeed improved greatly over the past two years, and I would overlook the pre-2007 reviews on "service." Situated in one of the finest parts of... more

This is a beautiful hotel with lovely and comfortable rooms. The bathrooms are gorgeous. The Internet connectivity was the best I've experienced in the world. Breakfast was outstanding. The spa had very expensive massages - and the pool was like a hott tub. The gym was in sauna-like temperatures and the staff offer you warm water as you work out.... more

One of the nicest hotels I have ever stayed. Spacious room with contemporary funishings, very stylish and comfortable. An incredible bathroom! Tons for your $! more

1.) Reservierung nicht gefunden. Auf energisches Draengen wurde ein Zimmer zur Verfuegung gestellt. Wartezeit 2 Stunden in der Lobby, es... more