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Mercure Chengdu North Hotel

No.21 3rd section north, 2nd Ring Road, Chengdu 610081, China
Hotel amenities
1 room 1 adult
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Mercure Chengdu North Hotel
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67 Reviews from our TripAdvisor Community

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Bude, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 10, 2015

Our room was OK, clean and comfortable. We found the food fine at breakfast but the organisation terrible. Things were difficult to find, there was not enough staff to clear away after customers so hence messy tables left every where.

Helpful?
Thank MEBAJB
Singapore, Singapore
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed October 18, 2015

the train and bus station is just across to hotel. There is market or shopping place and some restaurants near the hotel. I tried the fitness facilities and was quite satisfy. The breakfast is nice. The room is neat and clean and luxury too.

Helpful?
3 Thank destriana
Snape, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 17, 2015 via mobile

By far the worst hotel we used in a three week visit to China. The rooms we not ready when we arrived in the evening, even then they were badly cleaned and smelt of smoking. Breakfast was utter chaos, no one clearing tables, no plates, cutlery or drinks. The few staff on duty were totally disorganised. The lifts took up... More 

Helpful?
2 Thank George P

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Taipei, Taiwan
Level Contributor
73 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed September 15, 2015

I stay here 1st time. They didn't have a free drink for member of Accor hotels. The executive lounge is fake. platinum member has no access to there. The staff in the lounge didn't know what's platinum member. If you are a freq. flyer, don't stay here.

Helpful?
Thank Richard C
Johor Bahru, Johor, Malaysia
Level Contributor
397 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 stars Reviewed September 10, 2015

Hotel is off the city centre but are easily accessible. Breakfast is great. Rooms are also great too with all the basic necessities provided. Wifi is free. Only draw back the window soundproofing is poor. On one occasion at late night I can hear stray dogs howling continuously for 2 hours. I just couldn't sleep well that night. There is... More 

Helpful?
Thank Yap W
Colombo, Sri Lanka
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 6, 2015

Overall a high-than-average stay at Mercure North. Location is a bit off from city center so not recommended unless you need to travel from Chengdu North Train Station. Hotel and staff seemed still under transition from a local hotel to Accor Brand. Room was excellent. Breakfast was average.

Helpful?
Thank Henry H
Prudhoe, United Kingdom
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 10, 2015

Clean and comfortable room good breakfast with plenty of choice, staff are very friendly and helpful, quiet hotel. We visited The Giant Panda research centre from this hotel. Railway station only about 1km away, buses close buy.

Helpful?
1 Thank Lesxxx
Rita W, 經理 at Mercure Chengdu North Hotel, responded to this review

Dear Guest, Thank you for staying Mercure Chengdu North Hotel. Our hotel is situated closely to the Chengdu North Railway Station and only 5.8 miles from Research Base of Giant Panda. Thank you on your encouraging and supportive review! It is great that we were able to make your stay a memorable success. It makes all our hard work and... More 

Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 2, 2015 via mobile

I have stayed for 4 nights on a package tour in June 2015. The hotel is located at the 2nd ring road towards north of the city. Room is spacious and clean with all essential amenities. Breakfast is comprehensive with both Chinese and western food. There are no big shopping malls nearby, but a Chinese restaurant (Da-Rong-He) serves good dishes... More 

Helpful?
1 Thank DavieOng
Rita W, 經理 at Mercure Chengdu North Hotel, responded to this review

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Hongkong
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 2, 2015

location ideal if you know the railway is opposite on the top level and the North Railway about 1 KM and the bus station to the airport about 8oo m away. Staff very helpfull, they like Europeans. Breakfast if you like Chinese wonderfull.

Review collected in partnership with Accorhotels.com

Helpful?
Thank jackfranzmaria
Rita W, 經理 at Mercure Chengdu North Hotel, responded to this review

Dear guest, thank you for taking the time to post your feedback after your stay at our Mercure Chengdu North Hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay! We are looking forward for your stay again. More 

Xi'an, China
2 reviews
4 of 5 stars Reviewed July 1, 2015

Very close to the train station and with airport bus number 2 a good connection.Opposite you have as well bus and train station on the upper road level. The staff is very helpfull and the breakfast is for Chinese very good.Rooms are clean and rather large

Helpful?
Thank jack_maria
Rita W, 經理 at Mercure Chengdu North Hotel, responded to this review

Dear Guest, Thank you for staying Mercure Chengdu North Hotel. Your kind comments and your loyalty is well appreciated.We are happy our hotel and staff met all your needs during your stay!We look forward to having you with us again. More 

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