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Mercure Chengdu North Hotel

No.21 3rd section north, 2nd Ring Road, Chengdu 610081, China
Hotel amenities
Mercure Chengdu North Hotel
Best prices for: 1 room 1 guest
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Ranked #123 of 2,072 Hotels in Chengdu
A recent review
3 of 5 stars reviewed 4 days ago
PhilipLeic Leicester, United Kingdom
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44 Reviews from our TripAdvisor Community

Traveler rating
    13
    11
    12
    3
    5
See reviews for
7
14
4
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • English first
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  • German first
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  • Portuguese first
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English first
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  • Mar-May only
    (12)
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Pleasanton
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed yesterday NEW

I usually enjoy the Mercure Hotel Chain around Asia. However, this hotel is by far the worst. We arrived to be met by front desk staff that Charged us 25% more than our confirmation stated and when shown the print out they said, "okay okay, we change" Same with amount of nights stay. I was required to show printout again.... More 

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Leicester, United Kingdom
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There appears to be mixed reviews of this hotel but we found it to be quite acceptable as a tour hotel. Our room was quite big and the beds OK and there was a large shower. The carpet was quite dirty in places though. The hotel is situated on a busy road but noise was OK in our room on... More 

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Travelers are raving about these Chengdu hotels

Tulsa, Oklahoma
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If you ask a night desk clerk a question, be prepared for short, clipped, rude and uninviting responses. I stayed for two night and I will not go back. The room was fine, but the staff was left lacking.

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Perth, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 23, 2015

Decent sized clean room with 2 chairs, great walk in shower, hair dryer, safe, fridge, tv, kettle & green tea, slippers, bath robe, washing line in bathroom, 2 x complimentary waters each day. Great breakfast suitable for all tastes with egg chef also. Staff were great, very happy, eager to help. Great central location close to a walk over for... More 

Was this review helpful? Yes 3
Novo Hamburgo, RS
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed March 21, 2015

Before doing my booking, I’ve read some reviews on TripAdvisor and even suspecting I was taking some risks staying there, I couldn’t imagine it would be so stressful. If you are Accor hotels fan (like I am and that is why I got the gold member card), I suggest you to book any other Accor hotel in the city, like... More 

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Rita W, General Manager at Mercure Chengdu North Hotel, responded to this review

Dear Mr. Unterleider Thank you for taking the time to tell us about your experience at the Mercure Chengdu North. We are appreciated for your supporting with ACCOR group. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First , we will do the English training for all front... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed February 19, 2015

I booked this hotel at the recommendation of my travel agent. Room is clean and the bed is comfortable. The drainage in the bathroom is bad but they fixed it when I went out the next day. Breakfast is very good, the beef noodle is tasty but like the omelette, you need to place your order to the staff (there... More 

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