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Sheraton Chengdu Lido Hotel

No.15 Section 1, Renmin Middle Road, Chengdu 610015, China
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Sheraton Chengdu Lido Hotel
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Ranked #28 of 2,073 Hotels in Chengdu
A recent review
4 of 5 stars reviewed 2 weeks ago
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667 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
Top Contributor
610 reviews 610 reviews
57 hotel reviews
302 helpful votes 302 helpful votes
2 of 5 stars Reviewed 1 week ago

I went back to this Sheraton Hotel in Chengdu prior to my flight to Lhasa, Tibet. I stayed here in March 2014 with my niece. My tour advisor told me that my permit to enter Tibet was sent to this hotel via Overnight Express mail. Most of the staff at the front desk remembered me from my stay there in... More 

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Top Contributor
129 reviews 129 reviews
38 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 2 nights. It's a old hotel but location is good. Surrounded by some shops and near to malls and restaurants. They have a gym, pool and spa in the hotel. Room is spacious but nothing to shout about the furnishing. Services is acceptable

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Guangzhou, China
Top Contributor
138 reviews 138 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a standard SPG hotel, a little older in term of built age but well kept & well run. We stayed one night. Room is pretty standard & got all the standard amenity. The only odd thing is the plasticky crunchiness when one walks on the carpet. Maybe they lay plastic underneath the carpet to help managing the dampness... More 

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for choosing Sheraton Chengdu Lido Hotel. Your comments are very valuable to us. We sincerely hope you come to stay with us again in the near future. More 

Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

very fast and efficient check in and was really surprised with the nice welcome smile. Ask for directions and the staff will carefully assist and even make recommendations. Need a bandage for a small cut and the Front Desk send a staff to purchased as it's not available ... Much appreciate the gesture. Thank you,

Was this review helpful? Yes
Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for choosing Sheraton Chengdu Lido Hotel. Your comments are very valuable to us. We sincerely hope you come to stay with us again in the near future. More 

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

I contacted hotel requesting king size room indicating it is out 25 year anniversary (silver marriage). Upon checking in , I was surprised to find the hotel arranged a suite with double happiness sign on door. We opened the door and find more surpprise - the bed was decorated with red cover, bathtub filled with rose pedals, fruit basket and... More 

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Reading, United Kingdom
Top Contributor
60 reviews 60 reviews
41 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 22, 2015

Briefest of business trips with just one overnight stay (Club Room), likely to be back in Sichuan a number of times this year - and the Sheraton will be the hotel when in Chengdu. Room - comfortable, clean and quiet, nice bathroom. Breakfast in the main restaurant - first class service and food selection. Reasonably efficient checkin and checkout (this... More 

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for choosing Sheraton Chengdu Lido Hotel. Your comments are very valuable to us. We sincerely hope you come to stay with us again in the near future. More 

San Francisco, California
Contributor
18 reviews 18 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 18, 2014

We stay in this hotel for two nights in October. Our overall experience was disappointed with this Sheraton. We requested and were given a non-smoking room that definitely prior occupant had smoked. Since we were staying multiple nights, we requested for a room change. Being a SPG member, the front desk gave us an upgrade to Club Level for the... More 

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for choosing Sheraton Chengdu Lido Hotel. Your comments are very valuable to us. We sincerely hope you come to stay with us again in the near future. More 

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 15, 2014

We stayed at this hotel for two nights when we visited Chengdu to see the Pandas. Right form the start we found the staff were very helpful and patient as our hotel booking from Bookings.com had not been emailed to the hotel. They still honoured our booking confirmation. The rooms were clean and spacious. The bathroom was what I liked... More 

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melbourne, australia
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 1, 2014

Staying in China can be difficult at times, but the staff here go out of their way to make your stay a memorable one. Rooms are good with a great bathroom and this is always a plus. Breakfast will see you through till dinner. The Chinese restaurant may not be what westerners are looking for, but very flavoursome. Top spot... More 

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Sheraton Chengdu Lido Hotel is located in the city center. The Tianfu Square, Kuanzhai Xiangzi is only 10 minutes away from hotel. We sincerely hope you come to stay with us again in the near future. More 

Walnut Creek, California
Top Contributor
277 reviews 277 reviews
85 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed November 29, 2014

The Sheraton in Chengdu is starting to get a bit old; I was upgraded to a suite and it was spacious and appointed nicely. Unfortunately during the day the traffic noise was quite bad. At night their is little traffic so it didn't bother me for sleeping. They had a very nice club level with excellent evening appetizers and a... More 

Was this review helpful? Yes
Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for choosing Sheraton Chengdu Lido Hotel. Your comments are very valuable to us. We sincerely hope you come to stay with us again in the near future. More 

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