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Sheraton Chengdu Lido Hotel

No.15 Section 1, Renmin Middle Road, Chengdu 610015, China
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Sheraton Chengdu Lido Hotel
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Ranked #27 of 2,073 Hotels in Chengdu
A recent review
4 of 5 stars reviewed 4 days ago
TKinSuzhou
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664 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
14 reviews 14 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

very fast and efficient check in and was really surprised with the nice welcome smile. Ask for directions and the staff will carefully assist and even make recommendations. Need a bandage for a small cut and the Front Desk send a staff to purchased as it's not available ... Much appreciate the gesture. Thank you,

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Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

I contacted hotel requesting king size room indicating it is out 25 year anniversary (silver marriage). Upon checking in , I was surprised to find the hotel arranged a suite with double happiness sign on door. We opened the door and find more surpprise - the bed was decorated with red cover, bathtub filled with rose pedals, fruit basket and... More 

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Reading, United Kingdom
Top Contributor
59 reviews 59 reviews
40 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 22, 2015

Briefest of business trips with just one overnight stay (Club Room), likely to be back in Sichuan a number of times this year - and the Sheraton will be the hotel when in Chengdu. Room - comfortable, clean and quiet, nice bathroom. Breakfast in the main restaurant - first class service and food selection. Reasonably efficient checkin and checkout (this... More 

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for choosing Sheraton Chengdu Lido Hotel. Your comments are very valuable to us. We sincerely hope you come to stay with us again in the near future. More 

San Francisco, California
Contributor
18 reviews 18 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 18, 2014

We stay in this hotel for two nights in October. Our overall experience was disappointed with this Sheraton. We requested and were given a non-smoking room that definitely prior occupant had smoked. Since we were staying multiple nights, we requested for a room change. Being a SPG member, the front desk gave us an upgrade to Club Level for the... More 

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for choosing Sheraton Chengdu Lido Hotel. Your comments are very valuable to us. We sincerely hope you come to stay with us again in the near future. More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 15, 2014

We stayed at this hotel for two nights when we visited Chengdu to see the Pandas. Right form the start we found the staff were very helpful and patient as our hotel booking from Bookings.com had not been emailed to the hotel. They still honoured our booking confirmation. The rooms were clean and spacious. The bathroom was what I liked... More 

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melbourne, australia
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 1, 2014

Staying in China can be difficult at times, but the staff here go out of their way to make your stay a memorable one. Rooms are good with a great bathroom and this is always a plus. Breakfast will see you through till dinner. The Chinese restaurant may not be what westerners are looking for, but very flavoursome. Top spot... More 

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Sheraton Chengdu Lido Hotel is located in the city center. The Tianfu Square, Kuanzhai Xiangzi is only 10 minutes away from hotel. We sincerely hope you come to stay with us again in the near future. More 

Walnut Creek, California
Top Contributor
254 reviews 254 reviews
80 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed November 29, 2014

The Sheraton in Chengdu is starting to get a bit old; I was upgraded to a suite and it was spacious and appointed nicely. Unfortunately during the day the traffic noise was quite bad. At night their is little traffic so it didn't bother me for sleeping. They had a very nice club level with excellent evening appetizers and a... More 

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for choosing Sheraton Chengdu Lido Hotel. Your comments are very valuable to us. We sincerely hope you come to stay with us again in the near future. More 

Brooklyn, New York, USA
Top Contributor
82 reviews 82 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 29, 2014

The hotel and staff was a definite plus to our stay in Chengdu Rooms were clean and nicely furnished, Staff unbelievable, went out of their way to be friendly and helpful. Advice was "right on" Restaurants served good food at decent prices We had nothing but raves for our stay

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Seattle, WA
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 20, 2014

Location is adjacent the museums and other cultural attractions in Chengdu, and about 20 minutes from the panda park. The hotel was quiet and clean, but dated. More of a Holiday Inn-Express type feel than a Sheraton. Not much to look at out the windows, and the tinted windows make the smog look worse than it is. The staff was... More 

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Sheraton Chengdu Lido Hotel is located in the city center. The Tianfu Square, Kuanzhai Xiangzi is only 10 minutes away from hotel. We sincerely hope you come to stay with us again in the near future. More 

Mount Maunganui, New Zealand
Top Contributor
223 reviews 223 reviews
114 hotel reviews
635 helpful votes 635 helpful votes
3 of 5 stars Reviewed November 7, 2014

I have stayed at the Chengdu Lido Sheraton Hotel on a couple of trips to Chengdu. It is a comfortable older-style 5 star hotel, in the central CBD next door to the Chengdu sports stadium, and a quick 5-10 minutes walk from Chengdu’s central Tianfu Square, home to many large shopping malls and the Chengdu Science Museum. While the Lido... More 

Was this review helpful? Yes
Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for choosing Sheraton Chengdu Lido Hotel. Your comments are very valuable to us. We sincerely hope you come to stay with us again in the near future. More 

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