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All 1,942 Chengdu hotels

Sheraton Chengdu Lido Hotel

4.0 of 5 Hotel   |   No.15 Section 1, Renmin Middle Road, Chengdu 610015, China
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Sheraton Chengdu Lido Hotel
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85%
Ranked #21 of 1,942 hotels in Chengdu
A recent review
3 of 5 stars Reviewed June 9, 2014
Mightymark9 London, United Kingdom
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637 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
London, United Kingdom
Top Contributor
73 reviews 73 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed June 9, 2014

Holiday Inn offers much better service at lower price. OK they dont have a pool - but the staff are much much better. At the Sheraton the atmosphere is one of too-much-trouble, the front desk staff uniformly need training to reach good 4star let alone 5star levels. Faceless, conservative and boring hotel. For 832RMB they dont even give breakfast, you... More

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Singapore, null, Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 7, 2014

Good location and good services. Renovation in the room was not new but not bad. I like everything except taxi services: the taxi queue was too long. It took me almost 30 mins to get a taxi (9:45 - 10:15 am). Hope it can be improved in the future.

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Gliwice, Poland
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 12, 2014

We spent here a weekend during the visit to Panda Breeding Centre and Leshan Giant Buddha.Our deluxe room was on 26th floor,well equipped and clean.The hotel concierge organized for us the tour to Panda base,including tickets,driver and a guide.We had one room service dinner but the sichuan food was so spicy that it was not eatable.It is hard to communicate... More

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Tampa, FL
Top Contributor
57 reviews 57 reviews
46 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed May 12, 2014

My wife and I stayed twice at this hotel in the last week. Was a bit concerned with some of the reviews, but I must say we were completely satisfied with our stay, and we travel a lot. Would definitely stay here again. Really enjoyed the location north of the main Tianfu Square. Plenty of restaurants, theatre, and shopping nearby,... More

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Stuttgart, Germany
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 9, 2014

A very average Sheraton in the oldfashioned brown Sheraton style. I got an upgrade through my Platinum SPG card and the room I got as smaller than any other room I have been before. I dont wanna see a regular room. But the most weird thing I have ever seen is a 12 Euro box containing condoms, band-aids, wet tissues... More

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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2014

Good location and well presented. A little difficult to communicate with the reception staff but they were very polite and tried to be helpful. The rooms have all the necessary facilities with a comfortable bed.

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Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 11, 2014 via mobile

The newly refurbished room is really good. The mattress and pillows are good with good room amenities as well. 5 mins walking distance to the shopping complex which is really good. The breakfast was also fantastic with Chinese and English buffet spread and freshly prepared juices.

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Jay F, Public Relations Manager at Sheraton Chengdu Lido Hotel, responded to this review

Dear guests, thank you very much for your reply and we were very glad that you like our hotel, looking forward your next visit. More

DC
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 7, 2014

Good location, but location isn't everything. Rooms are tired, and desperately need to be refurbished - particularly the HVAC system. The room was hot and very stuffy. I turned off the heat and opened the window - and the next day the room was still hot and stuffy. Check in and out was quick and easy. The breakfast buffet was... More

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Dear Guest, Thank you for your valuable feedback. I would like to apologize for the inconvenience that you received during your stay in Sheraton Chengdu. Please allow me to introduce our new decoration grand floor to you, which has already been coming out into the market, and the feedbacks we recerived about it are all positive. Thank you again for... More

Shanghai, China
Top Contributor
142 reviews 142 reviews
78 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 6, 2014

I stayed here just for one night. I had the feeling the hotel is a bit dated and not in the best shape. They had a new carpet on my floor (23rd) but the whole carpet was not put in very well so it made a noise when you walked over it. The food I had from room service was... More

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Dear Guest, Thank you for your valuable feedback. I would like to apologize for the inconvenience that you received during your stay in Sheraton Chengdu. Please allow me to apologise to you again for the non-professional staff behaviour. And if you would give us another chance, I will surely make it up to you with our sincere. And Please allow... More

Sarasota, Florida
Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 28, 2014

Stayed here during our visit as a medical delegation in 2002. We were treated extremely well. The hotel was very clean and room service spectacular. Everyone were eager to please. Breakfasts were excellent. Hotel situated close to center.

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Jay F, Manager at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for your generous praise of Sheraton Lido Chengdu. It is always a pleasure when our guests enjoy their stay and our hospitality, and we will continually strive to deliver the warm Sheraton service and high quality products to our guests. Thank you once again for sharing your kind review. We look forward to the next opportunity to be... More

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Additional Information about Sheraton Chengdu Lido Hotel

Address: No.15 Section 1, Renmin Middle Road, Chengdu 610015, China
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Chengdu Lido Hotel 4*
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Also Known As:
Sheraton Chengdu
Chengdu Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Chengdu #15 Luxury Hotel in Chengdu #93 Best Value Hotel in Chengdu
Hotel Class
Official Description (provided by the hotel)
Welcoming foreign officials, dignitaries, convention delegations, and business and leisure travelers alike, Sheraton Chengdu Lido Hotel is ideally located in the centre of the city and the hub of Chengdu’s business district.Wireless internet is available in all guest rooms and public areas. In fact, we're Chengdu's only fully wireless hotel. ... more   less 
Number of rooms
387

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