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Rhombus Fantasia Chengdu Hotel

#7 of 2,073 Hotels in Chengdu
Certificate of Excellence
Hailrun Square, No.216 Xiadong Street, Jinjiang District, Chengdu, China
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Rhombus Fantasia Chengdu Hotel
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Rhombus Fantasia Chengdu Hotel
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124 reviews from our community

Traveler rating
    76
    34
    8
    5
    1
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12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Nice place, good location and services, staff went out of their way to assist, a charger for my mobile, help and advice on transportation around the city. My room rate didn't include breakfast but I was offered to add it at check in for a very reasonable ¥90 and it was a good selection, nothing amazing but everything you need... More 

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Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear rogerthatman, Thank you for taking the time to write your very kind comments here, our entire team read them and we are humbled you appreciated not only our location and facilities, but most importantly our team going out of their way to assist you. We think of that as our daily task, to make our guests stay with us... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for business, location is superb if you need downtown, practically next door to Chunxi road, Taikoo Li and IFS. Metro station a few minutes walk away if you need to go anywhere else. The hotel design is different, subtle lobby and design features are artful throughout the hotel. Very warm welcome from the General Manager and his Assistant... More 

Was this review helpful? Yes
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Rhia Catherine L, Thank you so much for taking the time out to review your recent stay with us. We are proud of our facilities and the fact that we have some of the best and most comfortable rooms in Chengdu. We are fortunate to have an excellent location and we believe it is our warmth and personal service... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed for a few days for the grand opening of the Swire Taikoo Li retail project just across the road from this hotel, The location is superb if you need somewhere downtown. Services excellent with all employees striving to be helpful and very friendly. Value for money is very good, paid around 800 Rmb for a 60 square metre suite,... More 

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Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear nguyen82lap, Thank you so much for taking the time to review your recent stay with us. Indeed our location is superb for downtown activities but your comment on my team striving to be helpful and friendly is the real reward as it is this human factor which as a hotelier is the most difficult to attain. Our guests satisfaction... More 

Shanghai Region, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very warm welcome from the hotel staffs. Speedy check-in & check-out, spacious and well designed room, walk-in closet with dressing table, comfortable bed, & high-speed internet are the most important for me as a business traveler. Excellent location to Chengdu CBD. Well equipped fitness center. The quality & variety of the food at breakfast need to be improved. No proper... More 

Was this review helpful? Yes 1
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Mr. Charles M, Thank you very much for taking the time to leave your kind comments on your experiences staying with us. I am so glad you appreciated us upgrading the WI-Fi system, the overall facilities and services of the team and believe us to be the best value for money and quality in Chengdu. I take your comments... More 

Hong Kong
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This has been a very difficult hotel to review. It has some features that I love, but left a very mixed overall impression. In the tally of 'Points of Annoyance vs Points of Commendation', I clocked up 36 defects against 7 positive points. But to list all the issues would be nit-picking and the sheer numbers alone don't make up... More 

Was this review helpful? Yes 2
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear tomspencer78, Thank you so much for leaving your comments on your recent family trip to Chengdu, during the busy annual Wine and Spirits Fair. Looking at your profile I am happy you decided to comment as you have the record of a very experienced International traveler and do not hesitate to give detailed feedback. I won't answer all the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

spacious room, reasonable price, warm welcoming from staff, very impressed by Mike, the guest service manager. Mike is so helpful and attentive when I was in need of help. The ADD restaurant is fair, but it is complimentary so nothing to complain.

Was this review helpful? Yes 1
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Feifei D, Thank you very much for taking the time to leave your kind comments on your recent stay with us. Our guests satisfaction with our services as well as our facilities is our top priority and our Guest Services Manager Mike is thrilled you chose to single him out for compliments. I notice you traveled on business, if... More 

Guangzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Our entire 1 week stay during the busiest time of the year in Chengdu was made super relaxing by staying at Fantasia. Coming back to our G70 suite after a crazy day made all the difference. Amazing view, well decorated, big bathroom and king-size Goldilocks bed. The room was so spacious we held small meetings right in my living room.... More 

Was this review helpful? Yes 1
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear JustinCheung85, Thank you for sharing the experience of your 'amazing stay' with other travelers. All our team read these reviews and we are very pleased you so enjoyed your stay and found your room an relaxing oasis in the middle of the hectic Wine Fair week. I am especially pleased you found our services and the team friendly and... More 

DC
Top Contributor
85 reviews 85 reviews
59 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 28, 2015

While perhaps not the absolutely best location for sightseeing, this hotel is very well located in central Chengdu, close to shopping, eateries, and the Sichuan Opera. We found several hair salons/barbers and laundry shops nearby, too. The hotel is modern and well-appointed, albeit rather dark in the hallways and in the rooms at night. In the daytime, the floor-to-ceiling windows... More 

Was this review helpful? Yes 1
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear sailorcat60, Thank you very much for taking the time to leave such detailed comments on your stay with us. I can see from your profile you are an extremely experienced international traveler and we are all very pleased you enjoyed your time with us and in Chengdu. Chef is very pleased you enjoyed the breakfast and I would agree... More 

Shanghai Region, China
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 24, 2015

Best hotel in Chengdu I have ever stayed in! The whole hotel is very posh and contemporary . All the rooms are spacious, and even the smallest rooms have a gigantic bathroom. The location is superb, being a 1-2 minute walk to the Chengdu IFS (International Financial Square). It has luxury brands like Gucci and Longchamp. This is a terrific... More 

Was this review helpful? Yes 2
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Andrewz2021, Thank you on behalf of my entire team for your very kind comments on your stay with us at Rhombus Chengdu! We are delighted to read you enjoyed your time in our Hotel, Home and Chengdu City. Naturally we agree with you on the excellence of our facilities and location and are delighted you rate us as the... More 

Amsterdam, Noord-Holland, Netherlands
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed March 11, 2015

Stayed for three nights in this marvellous and splendid hotel in Chengdu. A spacious place with a semi separated living- and sleeping room. Two big one person beds with a choice of pillows. The view was nice, especially from the bathroom. The bath stood in front of a big window and while having a nice and hot bath I could... More 

Was this review helpful? Yes
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Frans L, Thank you so much for you lovely review. We are all delighted your stay was so comfortable and you enjoyed the spacious rooms with the many small details you mentioned which we also feel are important for your comfort. Adding onto the facilities, one of our top priorities is to provide a genuine, warm and friendly service... More 

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