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All 1,927 Chengdu hotels

Rhombus Fantasia Chengdu Hotel

4.5 of 5 Hotel   |   Hailrun Square, No.216 Xiadong Street, Jinjiang District, Chengdu 610021, China
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87%
Ranked #12 of 1,927 hotels in Chengdu
Certificate of Excellence 2014
A recent review
  • Reviews (71)
  • Photos (116)
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  • Room tips (10)
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71 people have reviewed this hotel

Traveler rating
    36
    26
    4
    4
    1
See reviews for
7
9
3
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We would like to thank you again for hosting Summergate’s Media Lunch and Gala Tasting your hotel Rhombus Fantasia Chengdu, July 9th, for our 15 Anniversary tour. Illuminating Wine ◦ Summergate: A 15 Year Wine Journey. It was lovely meeting you and I hope that all our guests has as much fun as we did. I also hope that you... More

Was this review helpful? Yes 1
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Rita Pinto, Thank you for your kind review, it was a pleasure for us to have Summergate celebrate their 15th anniversary with us in Chengdu. Our guests definitely enjoyed the occasion and we hope you can come back to Chengdu soon. In the meantime, best of luck for the next 15 years! Warm regards, Raymond Moore More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have seldom taken the time to write a review for the many hotels I have visited but Rhombus warrants a worthy mention. We are still at the hotel and am pleasantly taken aback by the welcome we received when my daughter and myself reached the hotel at 9:30pm after a rather long journey. The GM was there to greet... More

Was this review helpful? Yes 1
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Amber, It was wonderful to meet you and your charming daughter Esther this weekend and on behalf of my entire team we thank you for the great comments and response. I take great pleasure in hearing situations where my team have done well and demonstrate 'real care' about our guests. We all read these reviews and I know it... More

Chengdu, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My third trip to Chengdu, my third stay at this fabulous hotel... and I've booked my fourth trip and plan, once again to stay here. Rhombus Fantasia is the best place to stay in Chengdu, (and I've visited many of the others listed) it's one of my favourite hotels in the world and I travel frequently! When staying in China... More

Was this review helpful? Yes 2
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Fxponential, On behalf of my entire team, it was so nice to see you again and we are all looking forward to your next visit soon! I am very proud of my team in that they do their best to go out of their way to help our guests enjoy their stay in our Hotel and City. Thank you... More

Chengdu, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for three nights, the room was very clean and modern with two flat screens and a great bathroom, especially the tub. Gym have enough equipment and pool was clean as well. Staff are very friendly and I look forward to my next visit.

Was this review helpful? Yes 2
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Simon, Many thanks for your kind review on your recent stay. I am delighted you enjoyed our facilities of the gym and pool as well as your room. I hope you will come back to stay in our city and we look forward to welcome you again soon! Best regards! More

Amritsar, India
Top Contributor
64 reviews 64 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Read a lot of good reviews about this hotel but was taken aback at seeing its g50 rooms which were old n need immediate renovation . There air conditioning system seems old n rooms don't get chilled . I had three rooms , two interconnecting g50's as they had only this category offering interconnecting . These rooms are pathetic ,... More

Was this review helpful? Yes 2
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear vs_1498, Thank you for leaving your comments on your recent stay with us at Rhombus Fantasia. All feedback is received with an open mind and so often it is the feedback of a negative nature which help us to improve. Unfortunately we only have 4 connecting rooms and as you point out they are not among our best, they... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was my first time in Chengdu and I were very impressed with the design of the city, friendliness of the people and the value this hotel offered. The room was big and well equipped. The bed was very comfortable and just missing a light summer blanket/sheet as I didn't want to turn on the aircon high and use their... More

Was this review helpful? Yes 2
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Loan N, Thank you for taking the time to leave us your comments on your stay, we are delighted you enjoyed your time spent in our city and Hotel! Thanks for the good breakfast comment, Chef works hard on providing a balance in variety and maintaining good quality. Next time you stay please do contact me directly for your... More

Cartagena, Spain
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel in a good location with lots of restaurants close by. This is an all suite hotel, when we checked in we were given a nice sized suite but when we entered it smelt and there was a large wet stain on the floor by the bathroom. I called reception and a manager came and immediately moved us... More

Was this review helpful? Yes 2
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear David, Thanks a lot for your extremely kind comments, from yourself as a seasoned traveler they mean a lot. Obviously I would prefer if mistakes not happen, but I was delighted to know our philosophy of empowering the duty managers to make almost any adjustment necessary to rectify any issue affecting your comfort and stay in a negative way.... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014 via mobile

So much space in the rooms!english tv channels and a coffee maker. Comfortable bed. The hotel will buy your train tickets for you for 20 yuan service fee per ticket and deliver to room. Amazing selection at breakfast!waffles and pancakes along with all the typical Chinese food...top class! Easy to hail a taxi and they taxis in chengdu are metered... More

Was this review helpful? Yes 2
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear Gwen, Thanks very much for taking the time to leave us this note on your stay. We are proud you enjoyed our fabulous rooms and had a good nights sleep. Our whole team read these comments and I know when they hear such kind words it motivates them to care and provide even better service. So glad you enjoyed... More

London
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 19, 2014 via mobile

We stayed for 3 nights - first night in a regular room and second 2 nights in a suite with separate seating area. Good beds and linen, amazing shower. We used the hotel spa for a massage which was enjoyable - the room we used had a hole/damage to one part of the ceiling which was a little unsightly but... More

Was this review helpful? Yes 2
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear lovetravel29, I can see from your contributor profile that you are an experienced traveller making regular contributions, especially in Asia. This lends your comments added value and I thank you for taking the time to review your stay with us. On behalf of the entire team we are proud you enjoyed the Hotel, the food and our friendly staff.... More

Aberdeen
Contributor
17 reviews 17 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 30, 2014

The rooms are awesome here. Loads of space, lots of nice detail, superb bathroom and shower, comfy beds. Only a couple of negatives, the wifi wasnt great, alright for browsing but I had numerous connection issues when contacting home. For me, that's a big black mark and cost the hotel a five star review. I also booked the hotel because... More

Was this review helpful? Yes 4
Raymond M, General Manager at Rhombus Fantasia Chengdu Hotel, responded to this review

Dear NorthEastBeast, Thank you so much for taking the time out to review your recent stay with us. We are proud of our facilities and the fact that we have some of the best and most comfortable rooms in Chengdu. Your point on the Wi-fi is well taken and we are in the process of replacing the whole system with... More

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Additional Information about Rhombus Fantasia Chengdu Hotel

Address: Hailrun Square, No.216 Xiadong Street, Jinjiang District, Chengdu 610021, China
Phone Number:
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rhombus Fantasia Chengdu Hotel 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Chengdu #7 Spa Hotel in Chengdu #11 Luxury Hotel in Chengdu #67 Best Value Hotel in Chengdu
Hotel Class
Official Description (provided by the hotel)
Rhombus Fantasia Chengdu Hotel is the city’s first and most hip 5 star all-suite art hotel in Chengdu, China. Explore our unique “Chairs” collection consisting of 500 different art pieces prominently displayed in our elegant gallery-like space, designed to welcome hotel guests while offering a feeling of personal comfort. Each of our 185 suites demonstrates a romantic character and is richly-appointed with the latest amenities to facilitate total relaxation.Located in the financial heart of Western China’s ’Asian Wall Street’, this imaginative hotel in Chengdu is the perfect launch pad for guests to indulge in people-watching and retail therapy, with Chengdu’s 'Temple of Shopping' Chunxi Road just steps away. For everything else, the Metro line 2 is right outside making the entire city available within minutes. ... more   less 
Number of rooms
186

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