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Holiday Inn Chengdu Oriental Plaza

#8 of 2,072 Hotels in Chengdu
Certificate of Excellence
4.0 of 5
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No.231 Zhiquanduan,East Avenue | Jinjiang District, Chengdu 610061, China
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Holiday Inn Chengdu Oriental Plaza
Best prices for: 1 room 1 guest
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Ranked #8 of 2,072 Hotels in Chengdu
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
dthk_msia Kuala Lumpur, Malaysia
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265 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 2 nights in April 2015 while on a business trip. The hotel was very well maintained and the breakfast spread was good with a mix of western and local breakfast offerings. The room was very comfortable and was equipped with a shower cubicle with a good selection of toiletries. The hotel location seems quite central and allows you... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Probably one of the best Holiday Inn I have seen in terms of the hardware, comfortable well set up rooms, what lets them down was the service, ordered a taxi for an evening pick up and they completely forgot it and then the bell staff had to have a big meeting to find out who and why it was forgotten,... More 

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Vicky K, Public Relations Manager at Holiday Inn Chengdu Oriental Plaza, responded to this review

Dear Winemanhk, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Chengdu Oriental Plaza. We would like to take this opportunity to apologize for any inconvenience our concierge service may have caused you. Your comments about the concierge service has been documented. Rest assured that we have communicated your feedback... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2015

Great. Flashing of the smoke detectors in my room. Comfortable bed and great shower. Concierge service was very very good. Internet was quite fast. The Dan Dan Mien for room service was spicy and delicious.

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2015

Booked this hotel because of its location. Rooms were nothing special. Was difficult to get assistance from the staff, because their English was sub par. Outside of that, staff was neither good or bad. Pretty much just an OK experience.

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Vicky K, Public Relations Manager at Holiday Inn Chengdu Oriental Plaza, responded to this review

Dear guest, Thank you for sharing the experience of your stay at Holiday Inn Chengdu Oriental Plaza. Feedback like yours is very valuable to us and enables us to to reinforce staff training to better meet the needs of our guests. We look forward to welcoming you back to our hotel again.Thank you! Sincerely, More 

Petaluma, California
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2015

We stayed 5 nights here. Check-in was very professional and didn't take too long. They showed my wife and daughter two rooms to choose from, which was nice. The room facilities were good, plenty of places to plug in our electronics. The shower was great and the bed firm but not too much. Only 4 channels on the TV in... More 

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Shanghai, China
Top Contributor
101 reviews 101 reviews
58 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 19, 2015

No doubt that the hotel is a good choice in downtown Chengdu - rooms are well maintained and modernly equipped. Wifi is running very fast and smooth. Check-in staff friendly and helpful. Unfortunately gym opening hours are not in line with business travelers' needs. Breakfast experience was disappointing - staff not greeting, food wrongly labelled and a lot of tables... More 

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Vicky K, Public Relations Manager at Holiday Inn Chengdu Oriental Plaza, responded to this review

Dear FamTrescher, Thank you for sharing the experience of your stay at Holiday Inn Chengdu Oriental Plaza. Feedback like yours is very valuable to us and enables us to monitor our F&B standards, which on this occasion regretfully has failed to meet your expectations.We have communicated your feedback with the F&B department and corrective actions have been taken. Thank you... More 

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 5, 2015

My 2nd review of hotel in Chengdu, booked this hotel as i want to be close to the city center. LOCATION There were some local eateries behind the hotel also including a 7-11 convenient store which is located just behind the Oriental Plaza building next door. As it is located near to Mianjiang River and the surrounding buildings are commercial... More 

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Queensland, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 20, 2015

We had three nights here at the end of a 19 day trip around China and found the hotel recently updated with a comfortable room (probably the best temperature control we found all trip!) The hotel was located on the main road into the city and just 15 minutes walk from the centre of town. Surrounded by local eateries and... More 

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Brisbane, Australia
Top Contributor
54 reviews 54 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 13, 2014

stayed for 3 nights to see the Panda and hotel really nice. Good location, clean and staff helpful and friendly with pretty good English. Breakfast good although sometimes a little cold. Would stay there again if ever coming back

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2014

The hotel is located one stop away from the famous Chunxi Road shopping area. The staff are very friendly and check in and out process was fast. The room was comfy and clean. Wifi was excellent. The pool and gym was great even though it's in the basement.

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