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Holiday Inn Chengdu Oriental Plaza

#8 of 2,073 Hotels in Chengdu
Certificate of Excellence
4.0 of 5
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No.231 Zhiquanduan,East Avenue | Jinjiang District, Chengdu 610061, China
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Holiday Inn Chengdu Oriental Plaza
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Ranked #8 of 2,073 Hotels in Chengdu
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Tim S Melbourne, Australia
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262 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Japanese first
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great. Flashing of the smoke detectors in my room. Comfortable bed and great shower. Concierge service was very very good. Internet was quite fast. The Dan Dan Mien for room service was spicy and delicious.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel because of its location. Rooms were nothing special. Was difficult to get assistance from the staff, because their English was sub par. Outside of that, staff was neither good or bad. Pretty much just an OK experience.

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Vicky K, Public Relations Manager at Holiday Inn Chengdu Oriental Plaza, responded to this review

Dear guest, Thank you for sharing the experience of your stay at Holiday Inn Chengdu Oriental Plaza. Feedback like yours is very valuable to us and enables us to to reinforce staff training to better meet the needs of our guests. We look forward to welcoming you back to our hotel again.Thank you! Sincerely, More 

Petaluma, California
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 5 nights here. Check-in was very professional and didn't take too long. They showed my wife and daughter two rooms to choose from, which was nice. The room facilities were good, plenty of places to plug in our electronics. The shower was great and the bed firm but not too much. Only 4 channels on the TV in... More 

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Shanghai, China
Top Contributor
79 reviews 79 reviews
51 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 19, 2015

No doubt that the hotel is a good choice in downtown Chengdu - rooms are well maintained and modernly equipped. Wifi is running very fast and smooth. Check-in staff friendly and helpful. Unfortunately gym opening hours are not in line with business travelers' needs. Breakfast experience was disappointing - staff not greeting, food wrongly labelled and a lot of tables... More 

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Vicky K, Public Relations Manager at Holiday Inn Chengdu Oriental Plaza, responded to this review

Dear FamTrescher, Thank you for sharing the experience of your stay at Holiday Inn Chengdu Oriental Plaza. Feedback like yours is very valuable to us and enables us to monitor our F&B standards, which on this occasion regretfully has failed to meet your expectations.We have communicated your feedback with the F&B department and corrective actions have been taken. Thank you... More 

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 5, 2015

My 2nd review of hotel in Chengdu, booked this hotel as i want to be close to the city center. LOCATION There were some local eateries behind the hotel also including a 7-11 convenient store which is located just behind the Oriental Plaza building next door. As it is located near to Mianjiang River and the surrounding buildings are commercial... More 

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Queensland, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 20, 2015

We had three nights here at the end of a 19 day trip around China and found the hotel recently updated with a comfortable room (probably the best temperature control we found all trip!) The hotel was located on the main road into the city and just 15 minutes walk from the centre of town. Surrounded by local eateries and... More 

Was this review helpful? Yes 2
Brisbane, Australia
Top Contributor
54 reviews 54 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 13, 2014

stayed for 3 nights to see the Panda and hotel really nice. Good location, clean and staff helpful and friendly with pretty good English. Breakfast good although sometimes a little cold. Would stay there again if ever coming back

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2014

The hotel is located one stop away from the famous Chunxi Road shopping area. The staff are very friendly and check in and out process was fast. The room was comfy and clean. Wifi was excellent. The pool and gym was great even though it's in the basement.

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La rochelle
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 21, 2014

If you like sleeping with 26•C in your room you will find this hotel perfect. The bed was fantastic and the pillows comfortable. The bathroom was not very large but very well designed. Breakfast is delicious. Staff is professional. ... but the room heater is impossible to regulate and air conditioned blows only hot air. Really too much warm !

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The Hague, The Netherlands
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 7, 2014

This hotel is well located, close to a large shopping mall. The staff is very friendly adn the rooms are excellent. The breakfast is predominantly oriental, but for the western traveller there is enough choice, althogh you sometimes have to look for it. The hotel restaurants are ok, but there is plenty of choice outside as well (try the foodcourt... More 

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