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Crowne Plaza Chengdu Panda Garden

#5 of 2,072 Hotels in Chengdu
Certificate of Excellence
4.5 of 5
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Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
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Crowne Plaza Chengdu Panda Garden
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Ranked #5 of 2,072 Hotels in Chengdu
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Lallybing Brisbane, Australia
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158 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
5 of 5 stars Reviewed 4 days ago NEW

This hotel had beautiful rooms with fabulous ammenities, gave great service and served terrific food (both Asian and European). Within easy walking distance to a little shopping area and not too far to drive to see the Panda Research Centre, we would highly recommend this hotel to anyone.

Was this review helpful? Yes 1
Great Malvern, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Crowne Plaza have done it again ! As Crowne Plaza's have always served me well, the Deputy Manager was able to arrange for me a Deluxe Room at the 11th hour. On arrival I was very flattered that you are actually invited to sit down and discuss your requirements - That's a first ! All of the staff I met... More 

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Romona L, Senior Marketing Communications Officer at Crowne Plaza Chengdu Panda Garden, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Romona L Senior Marketing Communications Officer More 

Xiamen, China
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this hotel because of the many positive reviews I read on Tripadvisor, unfortunately we had a bit of a different experience than most guests. I had booked the airport pick up and we were met by a grumpy and in a hurry driver. With 2 small kids and 2 luggage pieces he totally ignored the fact that we... More 

Was this review helpful? Yes 1
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Romona L Senior Marketing Communications Officer More 

Worcester, United Kingdom
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in to this hotel for 3 nights for a bit of relaxation at the end of our China trip and, of course, to visit the Pandas. The taxi from the airport was interesting. Clearly, the taxi driver did not wish to take us to the hotel but as we don't speak Chinese and he didn't speak English he... More 

Was this review helpful? Yes
Romona L, Senior Marketing Communications Officer at Crowne Plaza Chengdu Panda Garden, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Romona L Senior Marketing Communications Officer More 

Coventry, United Kingdom
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as part of our tour of China. We were picked up from the airport so the transfer was easy. Also it was very easy to get to see the Pandas from here. The room we had was excellent - we were surprised on arrival by an upgrade - in fact this was the best room we had... More 

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Edinburgh, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for a few nights while visiting Chengdu for my birthday as I'm a bit obsessed with pandas. We got a taxi from the train station in centre of Chengdu; if you're planning on doing this do be aware that the taxi drivers aren't always happy going so far out of the city and you will... More 

Was this review helpful? Yes 2
Beijing Region, China
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

a great hotel, worth being in the top 5 hotels in Chengdu. If you want a great relaxing getaway, go here! A few helpful points that were not made extremely clear. They have a free shuttle from the hotel to the panda refuge as well as all the way to the city square (TianFu GuangChang 天府广场). All you have to... More 

Was this review helpful? Yes 2
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and sharing your experience. We strive to be a hotel that delivers great value and service to our guests. Looking forward to your next stay! More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 19, 2015

Stayed in the Club room and the extra cost was worth it. The breakfast is impressive, and the 2hr happy hour in the evenings meant we didn't need to eat for the rest of the day. It's 5mins from the Pandas Base with a free shuttle at 8 and we returned at 1 which gave us plenty of time. There... More 

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Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden for a long period of time and sharing your experience.To be a guest loved great hotel is our primary vision to achieve.Looking forward to your next stay! More 

Philippines
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 16, 2015 via mobile

This hotel is just a 5 - 10 minutes drive strategically located near the Panda breeding center, so if your opt to visit the Panda, this is the perfect place for you. It is quite far from the city center but they have a shuttle service with specific schedule that can bring you to and from the hotel. I would... More 

Was this review helpful? Yes
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

We thank you for sharing about your stay at Crowne Plaza Chengdu Panda Garden and we are glad that you had enjoyed your stay. We strive to be a hotel that delivers great value and service to our guest. Looking forward to your next stay! More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 16, 2015

Only 5 min from the Panda Centre via a free shuttle service, this is totally worthwhile! We stayed at a different hotel in Chengdu Centre to visit the other landmarks and then moved here for our visit to the pandas, though there is a free shuttle bus to the Chengdu Centre too. The staff English is very good and the... More 

Was this review helpful? Yes 1
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your perfect experience.To be a guest loved great hotel is our primary vision to achieve.Looking forward to your next stay! More 

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