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Crowne Plaza Chengdu Panda Garden

#3 of 2,073 Hotels in Chengdu
Certificate of Excellence
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Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
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Crowne Plaza Chengdu Panda Garden
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Ranked #3 of 2,073 Hotels in Chengdu
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
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135 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
65 reviews 65 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Like many other TA reviewers, our motivation for choosing this hotel was its proximity to the panda centre, and we chose well. With only 36 hours in Chengdu, we appreciated the 5-minute free shuttle to/from the centre. This is a good 4-star hotel. The welcome was good; we booked a hotel car as our flight got in late. Although expensive... More 

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your experience. As the first International brand-known hotel in north of Chengdu, it has always been a guest loved hotel and one of the best place to spend their leisure time since opening. However,we definitely have room to improve our... More 

Winchester
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 15, 2015

This spacious, modern hotel is in the perfect location for anyone visiting the Panda Garden; they even run a free shuttle service for guests, which takes about 10 minutes. We stayed in 9 hotels during our trip to China and Hong Kong, including the significantly more expensive Grand Harbour in Hong Kong, but the customer service at the Crowne Plaza... More 

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.To be a guest loved great hotel is our primary vision to achieve.We will keep improving our deficiencies to welcome you again in the near future. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 6, 2015

Stayed at this hotel for 3 nights. Decided to pay a bit extra and have a club room. Great room and able to use club lounge facility in the evening. Hotel operates a fairly regular shuttle to the pandas which is about 10 mins away and into chengdu City which is about 45 mins depending on the traffic. We visited... More 

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.To be a guest loved great hotel is our primary vision to achieve.We will keep training our staffs to serve you better. Welcome to our hotel again. More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 1, 2015 via mobile

We were in chengdu for 26 hours, purely to see the pandas! For this the hotel is an absolute must for a panda fanatic! There are pandas everywhere! The hotel itself is luxurious, relaxing and nice to stay in, it's located 5 mins away from the panda base and they offer a shuttle bus service there for free although this... More 

Was this review helpful? Yes 2
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.To be a guest loved great hotel is our primary vision to achieve.We will keep improving our deficiencies to welcome you again in the near future. More 

Singapore, null, Singapore
Contributor
15 reviews 15 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 27, 2015

Choose this hotel because of Crown Plaza west is full. Everything in the hotel is perfect. Staff are friendly and helpful. Special thanks to Danny Zhang @ counter. She is really pretty and nice girl. Hotel rooms are good. Breakfast is ok. The only thing is to mention about the location which is about 40mins drive away from city center.... More 

Was this review helpful? Yes
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for staying with Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.We are glad to know that you have a wonderful stay in our hotel.Meanwhile,we'll try our best to welcome your next staying. More 

Isle of Wight, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 27, 2015

We were made to feel very welcome from the moment we arrived - no problems with language as staff on reception could speak English. Outstanding service throughout our stay including very good recommendations for restaurants in Chengdu which as "foodies' were most appreciated Very large room with floor to ceiling windows overlooking the gardens. Breakfast was a never ending feast... More 

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for staying with Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.We are glad to know that you have a wonderful stay in our hotel.Meanwhile,we'll try our best to welcome your next staying. More 

Perth, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 27, 2015

We stayed here for 2 nights & wished it was longer. The hotel is very clean & the staff are incredibly helpful & friendly. The location is a bit far from the city centre but very close to the Panda Research Base which was the reason for our visit. The hotel offers a shuttle service that does a loop from... More 

Was this review helpful? Yes 2
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for choosing Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.We are glad to know that you have a wonderful stay in hotel.Meanwhile,we'll try our best to welcome your next staying. More 

Brisbane, Australia
Top Contributor
58 reviews 58 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 18, 2015

We have travelled the world & have stayed at our fair share of nice hotels. Every so often you come across a stand out & this is one of the most impressive yet! From the moment we arrived, there was nothing that was too hard for anyone to do. Absolutely outstanding service across all departments! Would highly recommend this place... More 

Was this review helpful? Yes
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks a lot for staying with Crowne Plaza Chengdu Panda Garden and sharing your experience to all.We are glad to know that you have a wonderful trip in Chengdu.Meanwhile,we'll try our best to welcome your next staying. More 

Dallas, Texas
Contributor
14 reviews 14 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 11, 2015

Due to work and personal travel I spend over 100 nights a year in hotels. Every now and again I come across a hotel that is beyond expectations. This is one of them! The hotel appears to be very new. It's impressive, even from arrival. The hotel is about 45-60 minutes from the Chengdu Airport. It is located on top... More 

Was this review helpful? Yes 2
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for choosing Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.We are glad to know that you have a wonderful stay in hotel.Meanwhile,we'll try our best to welcome your next staying. More 

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 9, 2015

I stayed at the Crowne Plaza Chengdu Panda Garden for two nights with my mom. Our primary reason for staying at the hotel was to visit the Panda Research Base. The hotel is fantastic - very glitzy, modern and well decorated. There are stuffed panda displays in the lobby and in the revolving front door which we thought was very... More 

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks a lot for staying with Crowne Plaza Chengdu Panda Garden and sharing your experience to all.We are glad to know that you have a wonderful trip in Chengdu.Meanwhile,we'll try our best to welcome your next staying. More 

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