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Crowne Plaza Chengdu Panda Garden

4.5 of 5 Hotel   |   Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
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Ranked #5 of 1,969 Hotels in Chengdu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Flans_Travel Hong Kong, China
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100 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Hong Kong, China
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel delivers all the high standards you'd expect from a Crown Plaza and at a good price as it is in China. The main reason why this hotel is perfect for your panda visit is that it will book the panda experience for you (cuddling the panda) and provide a concierge to take you over at no extra charge.... More

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den haag
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

big business hotel, but very good big clean rooms, kingsize bed, and with all the facilities you want. And a very useful shuttle bus to the panda garden and city center. quiet rooms, swimming pool with a sandy beach! excellent staf good choice and for western standards, good value

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Guest, we are very happy to know you have really enjoy staying with us from your comment, Look forward to welcoming you in the near future with the excellent environment and service as well. More

Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great breakfast buffet, Close to the panda base , thats why we choose it. We were very surprised to find the hotel is very modern,beautiful, and very clean. The food is delicious, both in Chinese restaurant and Cafe. Staff are very friendly. The hotel has free shuttles to Panda base and city. It is very convenient.

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Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable comments. We're proud to see that you really enjoyed the stay with us. Look forward to welcoming you in the near future with the excellent environment and service as well. More

Sydney, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed our stay here. Such a peaceful hotel and location. Visiting the pandas was a highlight of our trip. Shuttle transfers worked well. Rooms were very comfortable. Restaurants were good with very attentive staff.

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for choosing to stay with us, and share your feedback. It is truly delightful to learn that you had an great stay. We are really proud of leaving a good memory for your trip. Thank you and looking forward to welcoming you again. More

AMSTERDAM NETHERLANDS
Top Contributor
73 reviews 73 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here with my daughter last july with my daughter to visit the Panda Zoo. As soon we arrived we had a very welcome feeling The staff was very helpfull and friendly to us and helped us arranged all for the Panda Zoo They have a free shuttle to the Panda Zoo and the centre of Chengdu. The rooms... More

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Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Guest, Thank you for trusting Crowne Plaza Chengdu Panda Garden and staying with us. All of our staff are committed to excellence and to be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. More

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Helpfullness Galore! Absolutely thrilled by the very friendly and skillfully English speaking staff! Beautiful room with breathtaking view and astonishing outdoor pool area. We travelled from Jiuzhaigou by car (9 hours) and I very much regret that I hadn't booked a flight well in advance to enjoy this hotel even longer... Beds are huge and very comfy too.

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for sharing your feedback, and we are happy to know that our hotel complemented your trip here and left you with good impressions, We look forward to welcoming you back and stay for longer. More

Weert, The Netherlands
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

we slept 2 nights in this hotel. the location is out of the city, but perfect if you want to visit the pandas. there is free shuttle to and from the pandas. if you want to have a hotel in the centre then dont go here.... the rooms are beautiful and very big and very clean. breakfast is very good... More

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Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable comments. We're proud to see that you really enjoyed the stay with us. It's a good way to protect your hair is that to wear a swim hat in swimming pools. Thanks for your comments, we look forward to... More

Miami, Florida, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 6, 2014

This hotel is very beautiful and the location is only 5 minutes away from the Panda Reserve which is why we came to this city. The staff was very pleasant and the rooms were very nice. However, the restaurant is pretty pricey and the food was not to great but there really isn't any other choice around.

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Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for choosing to stay with us, and share your feedback. Hotel offers 2 signature restaurants, Café198 serving an extensive selection from the buffet. Canal Luna Chinese Restaurant serving various Cantonese delicacies and local Sichuan cuisine. It's a perfect place to have taste of local flavor cuisine you can't miss it. from your comments, we will continue to... More

Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 5, 2014

A 5-star LUXURY hotel at a bargain price! Enjoyed our stay! Pros - 1. It's far from the city hussle (Catch a Taxi from the Airport, its around 100-130 CNY) 2. It's got fitness area, indoor swimming pool and an artificial Sand Beach sort of swimming pool outside 3. Food is Fantastic - at the restaurant, as well as in-room... More

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for choosing Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable praise and suggestion. In fact, Hotel managment attaches great importance to English training for staff, English training and examination will be taken in regularly. We're proud to see that you really enjoyed the stay with us. Look forward to welcoming you... More

italy
Top Contributor
230 reviews 230 reviews
91 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed July 29, 2014

Crown Plaza Panda garden is a nice luxury hotel around 18 km out of the city center and more than 30 from airport. Instead it is few km close to the main attraction of Chengdu, the Panda Garden. Good to say it is not in the middle of urban chaos, being rounded by some green areas and having the right... More

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for sharing your feedback, and we are happy to know that our hotel complemented your trip here . From your comments, we know you don't feel satisfied with hotel service. the hotel management are great importance to your opinion, and will continuously improve our staff service level. Hope you have a perfect staying with hotel at next... More

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Additional Information about Crowne Plaza Chengdu Panda Garden

Address: Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Phone Number:
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Chengdu Panda Garden 4.5*
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