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All 1,967 Chengdu hotels

Crowne Plaza Chengdu Panda Garden

4.5 of 5 Hotel   |   Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
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94%
Ranked #5 of 1,967 hotels in Chengdu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ras1961 AMSTERDAM NETHERLANDS
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94 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
AMSTERDAM NETHERLANDS
Top Contributor
68 reviews 68 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here with my daughter last july with my daughter to visit the Panda Zoo. As soon we arrived we had a very welcome feeling The staff was very helpfull and friendly to us and helped us arranged all for the Panda Zoo They have a free shuttle to the Panda Zoo and the centre of Chengdu. The rooms... More

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Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Guest, Thank you for trusting Crowne Plaza Chengdu Panda Garden and staying with us. All of our staff are committed to excellence and to be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. More

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Helpfullness Galore! Absolutely thrilled by the very friendly and skillfully English speaking staff! Beautiful room with breathtaking view and astonishing outdoor pool area. We travelled from Jiuzhaigou by car (9 hours) and I very much regret that I hadn't booked a flight well in advance to enjoy this hotel even longer... Beds are huge and very comfy too.

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for sharing your feedback, and we are happy to know that our hotel complemented your trip here and left you with good impressions, We look forward to welcoming you back and stay for longer. More

Weert, The Netherlands
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we slept 2 nights in this hotel. the location is out of the city, but perfect if you want to visit the pandas. there is free shuttle to and from the pandas. if you want to have a hotel in the centre then dont go here.... the rooms are beautiful and very big and very clean. breakfast is very good... More

Was this review helpful? Yes
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable comments. We're proud to see that you really enjoyed the stay with us. It's a good way to protect your hair is that to wear a swim hat in swimming pools. Thanks for your comments, we look forward to... More

Miami, Florida, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very beautiful and the location is only 5 minutes away from the Panda Reserve which is why we came to this city. The staff was very pleasant and the rooms were very nice. However, the restaurant is pretty pricey and the food was not to great but there really isn't any other choice around.

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Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for choosing to stay with us, and share your feedback. Hotel offers 2 signature restaurants, Café198 serving an extensive selection from the buffet. Canal Luna Chinese Restaurant serving various Cantonese delicacies and local Sichuan cuisine. It's a perfect place to have taste of local flavor cuisine you can't miss it. from your comments, we will continue to... More

Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A 5-star LUXURY hotel at a bargain price! Enjoyed our stay! Pros - 1. It's far from the city hussle (Catch a Taxi from the Airport, its around 100-130 CNY) 2. It's got fitness area, indoor swimming pool and an artificial Sand Beach sort of swimming pool outside 3. Food is Fantastic - at the restaurant, as well as in-room... More

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Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for choosing Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable praise and suggestion. In fact, Hotel managment attaches great importance to English training for staff, English training and examination will be taken in regularly. We're proud to see that you really enjoyed the stay with us. Look forward to welcoming you... More

italy
Top Contributor
227 reviews 227 reviews
89 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Crown Plaza Panda garden is a nice luxury hotel around 18 km out of the city center and more than 30 from airport. Instead it is few km close to the main attraction of Chengdu, the Panda Garden. Good to say it is not in the middle of urban chaos, being rounded by some green areas and having the right... More

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for sharing your feedback, and we are happy to know that our hotel complemented your trip here . From your comments, we know you don't feel satisfied with hotel service. the hotel management are great importance to your opinion, and will continuously improve our staff service level. Hope you have a perfect staying with hotel at next... More

Bromley, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent for the price. Most of it been said by other reviewers. The only hotel we stayed in China with outside pool so we enjoyed that. Shuttle bus to pandas and town really efficient. Definitely recommend getting first one of the day to the pandas. By the time we left at midday the queues everywhere were huge. If going to... More

Was this review helpful? Yes 1
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable comments. We apologize for you have a bad impression on western food, We will continue to improve the western food quality to make sure you have perfect dining experience at next time in hotel. Look forward to welcoming you... More

Seoul, South Korea
Top Contributor
200 reviews 200 reviews
88 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed July 13, 2014

This hotel is located in Poly Park and is a good base to visit the Giant Panda Breeding and Research Base. They offer a free shuttle to the base and also sell tickets at the front desk. The facilities are incredibly modern and well decorated, with some panda elements here and there. Our room was spacious and comfortable, also suitable... More

Was this review helpful? Yes 3
Sophie F, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for sharing your feedback, and we are happy to know that our hotel complemented your trip here and left you with good impressions. Hope you were all good with dinner served in the lounge. We look forward to welcoming you back soon. More

California
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 13, 2014

We picked up this hotel because it is very close to Panda breeding research base (5 minutes shuttle ride), and not expensive, less than $100 per night. We were very surprised to find the hotel is very modern,beautiful, and very clean. The food is delicious, both in Chinese restaurant and Cafe. Staff are very friendly. The hotel has free shuttles... More

Was this review helpful? Yes 1
Sophie F, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable comments. We're proud to see that you really enjoyed the stay with us. Look forward to welcoming you in the near future with the excellent environment and service as well. More

San Jose, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed Crowne Plaza for 3 nights, very nice, large room. The place is pretty new, large tub in the bathroom, walk in shower. The buffet dinners were nice, great selections of western and Chinese food. It's close to Panda base, a little bit far from city, but we had a car so it wasn't a problem. Great place for... More

Was this review helpful? Yes
Sophie F, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for choosing to stay with us, and share your feedback. It is truly delightful to learn that you had an great stay. We are really proud of leaving a good memory for your trip. Thank you and looking forward to welcoming you again. More

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Additional Information about Crowne Plaza Chengdu Panda Garden

Address: Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Phone Number:
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Chengdu Panda Garden 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Romantic Hotel in Chengdu #3 Spa Hotel in Chengdu #4 Family Hotel in Chengdu #4 Luxury Hotel in Chengdu #16 Business Hotel in Chengdu #51 Best Value Hotel in Chengdu
Hotel Class
Official Description (provided by the hotel)
Located in the centre of colorful Poly 198 Park, Crowne Plaza Chengdu Panda Garden is the first international upscale hotel in North Chengdu. The hotel conveniently adjoins High-Tech West Zone and Xindu Industrial Park, and is within nearby walking distance to a 2,000 acre music park, Poly Lafitte Sports Park and the world famous Chengdu Panda Base. We are 30 minutes’ drive from downtown’s Tianfu Square, 20 minutes from Chengdu North Railway Station and East Railway Station, 45 minutes from Chengdu Shuangliu International Airport. Crowne Plaza Chengdu Panda Garden offers 345 exquisite guest rooms, each designed to exceed your expectations. We also feature 3 signature restaurants of differing styles, presenting you a delectable range of global cuisines and delicacies, along with a carnival of Sichuan and Cantonese specialties. Choco Deli offers a distinctive French and European flavor, a variety of homemade breads, cookies and tasty selection of fine pastries and cakes for all occasions including weddings. The hotel is additionally equipped with Lobby Lounge, Club Lounge, Touch Spa, Indoor and the only Splash Outdoor Pool in town. 3 round trip shuttle bus to Panda Base and city centre Tianfu Square is your ideal choice of convenient travel with quickness. What’s more, Crowne Plaza Chengdu Panda Garden features an 800 square meters ballroom and is complemented by our Tulip function room with independent reception hall and 6 additional function rooms. In addition, the hotel offers 3,000 square meter outdoor banquet area and space suitable for any number of events. As for that special day in people’s lives, the hotel presents a unique outdoor venue that’s ideal for weddings and parties presented by our devoted Crowne Plaza Weddings team.With its attractive environment, elegantly appointed rooms, broad range of meetings and event facilities, unique dining and recreation facilities and excellent service, Crowne Plaza Chengdu Panda Garden offers you a refreshing and successful city-resort experience. ... more   less 
Number of rooms
345

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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