We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,927 Chengdu hotels

Crowne Plaza Chengdu Panda Garden

4.5 of 5 Hotel   |   Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Chengdu Panda Garden to your Saves list
Crowne Plaza Chengdu Panda Garden
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
94%
Ranked #5 of 1,927 hotels in Chengdu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
smilej California
  • Reviews (86)
  • Photos (126)
  • Amenities
  • Room tips (18)
  • Location
  • More
Write a Review

86 people have reviewed this hotel

Traveler rating
    52
    29
    3
    1
    1
See reviews for
19
31
3
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed today NEW

We picked up this hotel because it is very close to Panda breeding research base (5 minutes shuttle ride), and not expensive, less than $100 per night. We were very surprised to find the hotel is very modern,beautiful, and very clean. The food is delicious, both in Chinese restaurant and Cafe. Staff are very friendly. The hotel has free shuttles... More

Was this review helpful? Yes
San Jose, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed Crowne Plaza for 3 nights, very nice, large room. The place is pretty new, large tub in the bathroom, walk in shower. The buffet dinners were nice, great selections of western and Chinese food. It's close to Panda base, a little bit far from city, but we had a car so it wasn't a problem. Great place for... More

Was this review helpful? Yes
Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When we booked this hotel we did so because Crowne plaza was a name we could trust, it was a 5* resort with that looked like stunning grounds and the price was reasonable and i must say it has lived up to our expectations. This was the perfect location for us to view what i would consider the main attractions... More

Was this review helpful? Yes 2
Sophie F, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Guest, we are so glad to witness your engagement and made the moment more meaningful.Thank you for trusting Crowne Plaza Chengdu Panda Garden. All of our staff are committed to excellence and to be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

Went for a business conference. Staff was very well trained and helpful allround. English maybe a little light, but no big problem. Facilities are modern, spacious. Food at the buffet offers many choices. Only the bread was too soft. Location was great for my colleagues who decided to stay for the WE.

Was this review helpful? Yes
Sophie F, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Thank you for your generous praise of our hotel. It is always a pleasure when our guests enjoy their stay and our hospitality, and we will continually strive to deliver the warm service and high quality products. Thank you once again for sharing your kind review. We will also enhance staff training to better meet our guests' need. Looking forward... More

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 24, 2014

This is a fantastic hotel. It is a good way out of the city but hotel runs a shuttle bus to both Panda reserve and town. Cost Y 180 for cab to get there , slightly less in the cab they ordered for us to return to airport when we left. Well worth it. If you there just for Panda... More

Was this review helpful? Yes 1
Sophie F, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for choosing to stay with us, and share your feedback. It is delighted to learn that you had an great stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. More

Cupertino, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

I went to the Chengdu Panda Garden Hotel last summer and it was amazing. Once I got there, I didn't want to go anywhere else. It is a giant magnificent hotel with beautiful architecture and designs. The lobby and dining hall was giant! There also was a Gothic church for weddings and even a small garden where they plant things... More

Was this review helpful? Yes
Sophie F, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thanks for sharing your feedback, and we are happy to know that our hotel complemented your trip here and left you with good impressions.We look forward to welcoming you back soon. More

Elmira, Canada
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 13, 2014

A beautiful hotel that's worth the extra money for a night of luxury before heading to the pandas. Wonderful rooms, great views, a nice in-hotel spa and delicious restaurant. Good English by the staff. The pool has some sand to simulate the beach and up on the hill is a beautiful little chapel. A complimentary shuttle bus will take you... More

Was this review helpful? Yes
Sophie F, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for being with us in Panda Garden, we are glad to see that you enjoyed the stay here. And our Splash Outdoor Pool, with beach, will soon open in June, looking forward to welcoming you again in the near future. Wish you all the best. More

Modiin, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 17, 2014

The best thing about this hotel was the service. I arrived after 1am. The woman at the front desk wasn't proficient in English so her manager immediately took over. I arrived hungry, and I thoroughly appreciated the snack waiting for me in my room. The breakfast was superb with a good mix of Chinese and Western fare. I was only... More

Was this review helpful? Yes 1
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Haylee, thank you for staying with Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable comments. We're proud to see that you really enjoyed our service. Look forward to welcoming you in the near future with the excellent environment and service as well. Ivy Yu General Manager More

Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 12, 2014

Excellent location for the panda base which is a must see. The concierge service was fantastic, we were advised to go to the panda base early at 08.15 which was great advice as it was quiet and was starting to get really busy when we left at 12pm - you can easily spend half a day at the panda base.... More

Was this review helpful? Yes
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guset, thanks for choosing Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable praise. We are proud of being part of the best memories during your stay in Chengdu. Looking forward to welcoming you in the future. Ivy Yu General Manager More

Birmingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 10, 2014

Excellent service, wing wang in particular very helpful and they go out their way to help in anyway. Down side it's a little distant from the central area and airport, however it's 10min from the panda base. The room we had was on the top floor it was a deluxe room (wow) Can't fault my stay, the food in cafe189... More

Was this review helpful? Yes 1
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with Crowne Plaza Chengdu Panda Garden and taking your time to give us your valuable comments. We're proud to see that you really enjoyed the stay with us. Look forward to welcoming you in the near future with the excellent environment and service as well. Ivy Yu General Manager More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Chengdu Panda Garden, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Chengdu Panda Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Chengdu Panda Garden

Address: Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Phone Number:
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Chengdu Panda Garden 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Tingo, BookingOdigeoWL, Despegar.com, Priceline, Ctrip DaoDao, Agoda and Venere so you can book your Crowne Plaza Chengdu Panda Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

126 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Bathroom (1)
Viewed
Room/suite (11)
Viewed
View from room (1)
Viewed
Pool/beach area (4)
Viewed
Dining (11)
Viewed
Hotel & grounds (8)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (65)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (10)
Viewed
Dining (7)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (39)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Spa Hotel in Chengdu #3 Romantic Hotel in Chengdu #4 Luxury Hotel in Chengdu #4 Family Hotel in Chengdu #13 Business Hotel in Chengdu #51 Best Value Hotel in Chengdu
Hotel Class
Official Description (provided by the hotel)
Located in the centre of colorful Poly 198 Park, Crowne Plaza Chengdu Panda Garden is the first international upscale hotel in North Chengdu. The hotel conveniently adjoins High-Tech West Zone and Xindu Industrial Park, and is within nearby walking distance to a 2,000 acre music park, Poly Lafitte Sports Park and the world famous Chengdu Panda Base. We are 30 minutes’ drive from downtown’s Tianfu Square, 20 minutes from Chengdu North Railway Station and East Railway Station, 45 minutes from Chengdu Shuangliu International Airport. Crowne Plaza Chengdu Panda Garden offers 345 exquisite guest rooms, each designed to exceed your expectations. We also feature 3 signature restaurants of differing styles, presenting you a delectable range of global cuisines and delicacies, along with a carnival of Sichuan and Cantonese specialties. Choco Deli offers a distinctive French and European flavor, a variety of homemade breads, cookies and tasty selection of fine pastries and cakes for all occasions including weddings. The hotel is additionally equipped with Lobby Lounge, Club Lounge, Touch Spa, Indoor and the only Splash Outdoor Pool in town. 3 round trip shuttle bus to Panda Base and city centre Tianfu Square is your ideal choice of convenient travel with quickness. What’s more, Crowne Plaza Chengdu Panda Garden features an 800 square meters ballroom and is complemented by our Tulip function room with independent reception hall and 6 additional function rooms. In addition, the hotel offers 3,000 square meter outdoor banquet area and space suitable for any number of events. As for that special day in people’s lives, the hotel presents a unique outdoor venue that’s ideal for weddings and parties presented by our devoted Crowne Plaza Weddings team.With its attractive environment, elegantly appointed rooms, broad range of meetings and event facilities, unique dining and recreation facilities and excellent service, Crowne Plaza Chengdu Panda Garden offers you a refreshing and successful city-resort experience. ... more   less 
Number of rooms
345

See which rooms travelers prefer