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Crowne Plaza Chengdu Panda Garden

#4 of 2,072 Hotels in Chengdu
Certificate of Excellence
4.5 of 5
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Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
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Crowne Plaza Chengdu Panda Garden
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Ranked #4 of 2,072 Hotels in Chengdu
Certificate of Excellence
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149 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed in the Club room and the extra cost was worth it. The breakfast is impressive, and the 2hr happy hour in the evenings meant we didn't need to eat for the rest of the day. It's 5mins from the Pandas Base with a free shuttle at 8 and we returned at 1 which gave us plenty of time. There... More 

Was this review helpful? Yes
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden for a long period of time and sharing your experience.To be a guest loved great hotel is our primary vision to achieve.Looking forward to your next stay! More 

Philippines
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is just a 5 - 10 minutes drive strategically located near the Panda breeding center, so if your opt to visit the Panda, this is the perfect place for you. It is quite far from the city center but they have a shuttle service with specific schedule that can bring you to and from the hotel. I would... More 

Was this review helpful? Yes
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

We thank you for sharing about your stay at Crowne Plaza Chengdu Panda Garden and we are glad that you had enjoyed your stay. We strive to be a hotel that delivers great value and service to our guest. Looking forward to your next stay! More 

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Only 5 min from the Panda Centre via a free shuttle service, this is totally worthwhile! We stayed at a different hotel in Chengdu Centre to visit the other landmarks and then moved here for our visit to the pandas, though there is a free shuttle bus to the Chengdu Centre too. The staff English is very good and the... More 

Was this review helpful? Yes 1
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your perfect experience.To be a guest loved great hotel is our primary vision to achieve.Looking forward to your next stay! More 

Perth
Top Contributor
108 reviews 108 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is the perfect location for visiting the Giant Panda Base in Chengdu. There is free shuttle bus that runs several times a day and stops at the Panda Base and then at Tiychang Sq in the middle of the city (however if you want to explore the city I recommend finding a hotel inside the 1st Ring Road.... More 

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Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

We thank you for sharing about your stay at Crowne Plaza Chengdu Panda Garden and we are glad that you had enjoyed your stay. Our guest's satisfaction is our main concern and we will try our best to create unique experiences and fond memories with a difference.Please contact our guest relation officers if you meet any problem for your next... More 

Ra'anana, Israel
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is a high standard hotel, well designed and offers lots of services. It is only 3 Km from the Panda breeding center and offers free shuttle to city center. They have a Gym and a swimming pool and also there is a running path in the park next to the hotel. 5 mins walk from the hotel there... More 

Was this review helpful? Yes
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your perfect experience.To be a guest loved great hotel is our primary vision to achieve.Looking forward to your next stay! More 

Geneva, Switzerland
Top Contributor
77 reviews 77 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 18, 2015

This hotel is simply beautiful and offers free shuttle service to the city centre and to the Panda Breeding centre. Rooms and beds and really comfortable and breakfast is a feast of everything you may want to try (Chinese, Japanese, continental etc). Taxi to the hotel from the airport should be something like 130CNY (we got overcharged). Taxi to the... More 

Was this review helpful? Yes 1
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.To be a guest loved great hotel is our primary vision to achieve.We will keep improving our deficiencies to welcome you again in the near future. More 

Durango, Colorado
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 11, 2015

I liked the location and free shuttle to the Chengdu Giant Panda Base. Room was spacious and comfortable, breakfast buffet was good though sometimes the food was a bit cold. Coffee was great. The front desk staff had limited English speaking capability but they tried their best. They need more training in that area. The only negative comment I have... More 

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Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for you greatest patience and understanding.In consideration of local climate condition during the winter–spring transition, airconditioners are managed by sub-period of controlling. We are desperately eager for more details of your opinions, please contact us at marcom.coor@cpcpandagarden.com. We will keep improving our deficiencies to welcome you again in the near future. More 

Hong Kong, China
2 reviews
5 of 5 stars Reviewed April 6, 2015

We stayed here to be close to the Panda's and very happy to be able to close enough togo again on a second day because the Panda's were so gorgeous. The free bus taking you to the Panda's was a great plus to the stay. Great rooms, staff were very friendly, food was good but worth mentioning it is a... More 

Was this review helpful? Yes
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.To be a guest loved great hotel is our primary vision to achieve.We will keep improving our deficiencies to welcome you again in the near future. More 

Southern California
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 31, 2015

My experience at the Crowne Plaza Panda Garden was excellent. Important to note though, that this hotel is right by the Panda Base and is not at all in central Chengdu. It's about a 40 min drive from the airport on the opposite side of the city. The hotel was extremely clean and comfortable, as well as modern. I was... More 

Was this review helpful? Yes 3
Romona L, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.To be a guest loved great hotel is our primary vision to achieve.We are glad to know that you have a wonderful stay in hotel.Meanwhile,we'll try our best to welcome your next staying. More 

Sydney, Australia
Top Contributor
67 reviews 67 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 31, 2015

We stayed for a night and appreciated the proximity to the Panda Park about 6 minutes away. The hotel staff were very helpful arranging transport. Use a hotel car rather than a taxi. It's slightly more expensive but well worth the comfort and cleanliness. Chengdu taxi drivers can be somewhat belligerent so make sure you negotiate beforehand. Our only issue... More 

Was this review helpful? Yes
Sophia D, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.As the first International brand-known hotel in north of Chengdu, it has always been a guest loved hotel.However,we definitely have room to improve our deficiencies for now and future. Please contact our guest relation officers if you meet any... More 

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