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Oakwood Residence Funder Chengdu

5.0 of 5
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No. 7 Xin Xiwang Road, Chengdu 610041, China
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CN¥1,299 (RMB)
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1 room 1 adult
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Oakwood Residence Funder Chengdu
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34 Reviews from our TripAdvisor Community

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Israel
Level Contributor
169 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed October 28, 2015 via mobile

The oakwood has a consistent quality. Large rooms with all the amenities including a great shower and kitchenette, and a good and varied breakfast and the dining room is not bad and well priced for a western style meal. The gym is nicely sized but unfortunately only opens too late - 6:30AM, that is no good if you need to... More 

Helpful?
Thank B B
Changchun, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

I was living in one of Oakwood Residence's service apartment for one year. I can now compare to others: Oakwood's service apartments are extraordinary equipped and with extraordinary service: always helpful and competent whom ever you ask from housekeeping to management. The ladies & gentlemen of the reception are really a "unique selling point": There is always at least one... More 

Helpful?
Thank Schroer-Berlin
Henry L, General Manager at Oakwood Residence Funder Chengdu, responded to this review

Dear guest, thank you for your review. We also enjoy the one-year time we spended with you. Hope we can provide service for you in the future. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 13, 2015 via mobile

A team of my colleagues recently stayed at this hotel. It was chosen because of the proximity to our meeting venue and the Oakwood brand. As there are several colleagues traveling from Europe and Australia we booked the airport pickup service from the hotel. On the first day the driver did not show up and the two foreigners had to... More 

Helpful?
1 Thank Snoztj
Henry L, General Manager at Oakwood Residence Funder Chengdu, responded to this review

Dear guest, Thank you for your comments. We are very sorry to hear about your bad experience in our hotel. Even though there are some problems, all of our staffs will try our best to provide better experience for you. If we are lucky to have your reservation next time, please send e-mail to our reservation department via reservations.orfc@oakwoodasia.com, we... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 28, 2014

This is my fourth visit to the Oakwood Chengdu. On each visit, I stay in the one bedroom executive and on this visit I was surprised to find a general deterioration in service and general upkeep of the room, which the management may not be aware of. There is unsightly and harmful black mould growing on the glass mosaic wall... More 

Helpful?
Thank Romilly K
Henry L, General Manager at Oakwood Residence Funder Chengdu, responded to this review

Dear guest, Thank you for your comments. We are very sorry to hear about your bad experience in our hotel. Even though there are some problems, all of our staffs will try our best to provide better experience for you. If we are lucky to have your reservation next time, please send e-mail to our reservation department via reservations.orfc@oakwoodasia.com, we... More 

Langnau im Emmental, Switzerland
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 8, 2014 via mobile

Stayed there on a business trip. Very comfortable and large rooms in a quiet area. About 15mins by taxi from the airport and close to downtown. Very nice restaurant with choice of asian an western cuisine. Breakfast buffet is also very good! There is a spacious gym with modern equipment and a 25m pool for leisure and fitness activities. Would... More 

Helpful?
Thank Reisefan78
Henry L, General Manager at Oakwood Residence Funder Chengdu, responded to this review

Dear guest, thank you for you review. Hope we can provide service for you again! More 

Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 3, 2014

I have been experienced the Oakwood Funder Chengdu beginning of October. I forgot my jewels in the bedroom, and the staff didn't wait any minute to steal it. First they lie to me pretending that nothing was there and finally after a week of repeted calls, they finally admitted that they found a piece of my jewel under a sofa.... More 

Helpful?
Thank FabieMau
Henry L, General Manager at Oakwood Residence Funder Chengdu, responded to this review

Dear guest, Thank you for your comments. We are very sorry to hear about your bad experience in our hotel. Even though there are some problems, all of our staffs will try our best to provide better experience for you. If we are lucky to have your reservation next time, please send e-mail to our reservation department via reservations.orfc@oakwoodasia.com, we... More 

Israel
Level Contributor
169 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 2, 2014

This was my second stay at the hotel, as the first time I found the staff efficient, pleasant, and with a level of English that made communication easy. The rooms are spacious and modern, public areas clean and pleasant. The 7-11 around the corner is small but can be used to stock the full size refrigerator/freezer in the room (there... More 

Helpful?
1 Thank B B
Henry L, General Manager at Oakwood Residence Funder Chengdu, responded to this review

Dear guest, thank you for your review. Hope we can serve you again in the future! More 

Lima
Level Contributor
180 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed February 4, 2014

Stayed there for some months, I have to recognize that it was not my ideal place but compared to others it was the best choice for a combination of service, neighborhood, surroundings, easy access and convenience. Close to the subway, quite well maintained, full of shops around, banks, restaurants, supermarkets, malls, different types of stores, green areas. Staff is very... More 

Helpful?
Thank RoxLima
Henry L, General Manager at Oakwood Residence Funder Chengdu, responded to this review

Dear guest, Thank you for your comments and hope you to be our guest again. More 

USA
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 19, 2014

Location is great near the subway station, facilities ok, breakfast average. Main problem for me, they do not differentiate between smoking and non-smoking floors. Hence the room smell of smoke as long as someone on your floor is lighting up a cigarette. Furthermore, windows are sealed, can't even ventilate within the apartment. This is especially bad for people with allergies.... More 

Helpful?
3 Thank star3006
Henry L, General Manager at Oakwood Residence Funder Chengdu, responded to this review

Dear guest, Thank you for your comments. We are very sorry to hear about your bad experience in our hotel. Even though there are some problems, all of our staffs will try our best to provide better experience for you. If we are lucky to have your reservation next time, please send e-mail to our reservation department via reservations.orfc@oakwoodasia.com, we... More 

Israel
Level Contributor
169 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed November 7, 2013

The hotel was recommended by frequent travelers who spend long periods of time in Chengdu, and the Oakwood seems the right place for those trips: Service in good (but could be faster), hotel is clean and well kept. Breakfast is OK, dinner is simple but good quality western food. The hotels location requires subway travle to local attractions and shopping... More 

Helpful?
Thank B B
Henry L, General Manager at Oakwood Residence Funder Chengdu, responded to this review

Dear guest, thank you for your review. Hope we can serve you again in the future! More 

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