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Fraser Suites Chengdu

Travelers' Choice award winner
4.5 of 5
Hotel website
No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
Special Price
15% off room rate
Fraser Suites Chengdu
Best prices for: 1 room 1 guest
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Ranked #1 of 2,074 Hotels in Chengdu
A recent review
5 of 5 stars reviewed 6 days ago
MinZ84 Copenhagen, Denmark
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259 reviews from our community

Traveler rating
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84
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There is not much to say except that Fraser Suites is perfect. Breakfast was lovely with many choices. Room and bathroom were huge and very clean. Location was excellent near Tianfu square and shopping/restaurants. Strongly recommended.

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear MinZ84, What a wonderful title to your review “Perfect”. We thank you so much for taking the time to write this review and thank you for recommending us to your friends and family. We look forward to your return visit soon. Sincerely, Danny Lingham General Manager More 

Ramat Gan, Israel
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff is outstanding. First we met Eric, who is english speaker and gave us all the information we need. Then we met Hanna Wen, the most nice, lovely and helpful person you can meet! The hotel is excellent!

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Aliza 338, Thank you so much for writing a review on your experience at Fraser Suites Chengdu. We do appreciate this very much. We also thank you for specially mentioning Eric and Hanna. They and the other wonderful people at the property is what the Fraser Experience is all about. Thanks once again Aliza 338 and we look forward... More 

Top Contributor
84 reviews 84 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

During our stay in chengdu, Fraser suites is the one that allow us to have a good night sleep. Other hotels' walls are pretty thin and ventilation is centralized resulting in noise and poor ventilation that disturbs our sleep. Hence we are so glad when we book Fraser suites which allow us to replenish our sleep. The hotel staff are... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Kyokokimura, Thank you so much for this wonderful review of Fraser Suites Chengdu. Your time and effort taken to write your comments mean a lot to us and we are very grateful. One of the most important requirement for any holiday travel is sleep as this will enable you to enjoy your holidays better. We are so happy you... More 

Beijing, China
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying at the Fraser Suites in Chengdu was GREAT. It's located in the center of the city, 5 minutes walk from the subway. ALL the staff was eager to help in anyway possible. Our friends had an early flight and needed to leave the hotel at 5:00am, they prepared a takeaway breakfast box for them.

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Fred H, Thank you for taking the time to write this wonderful review of Fraser Suites Chengdu. We truly appreciate this. We are so happy to have given you a memorable experience. We have to have you back with us again soon. Sincerely, Danny Lingham General Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago

After staying 6 nights I could not fault this Hotel at all. From the minute I arrived until I left, the staff were fantastic. They were all so friendly, helpful, courteous, and always there to make our stay as good as it gets. The room was clean and tidy, the bed was comfortable, the view was spectacular. Situated in the... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Craig B, Wow, what a nice title to a wonderful review of Fraser Suites Chengdu. Thank you so much Craig B. Your satisfaction means a lot to us and we are so grateful for the time and effort you have given to write these comments. We do hope to have you back with us again soon. Sincerely, Danny Lingham... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On my first trip to mainland China and not knowing any local language, we were put up at the Fraser Suites. The facilities are fantastic and service excellent, the management has a couple of expatiates (one Indian and the other a Brit) who help out any time you think you are lost in translation. The apartments are well appointed and... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear atuld71, Thank you so very much for the wonderful review of Fraser Suites Chengdu. We really appreciate the time and effort you made to write about your stay experience here. Mandarin is a difficult language to learn but if you are here long enough, some common phrases can be easily memorized. Chengdu is a wonderful city with so much... More 

Bargara, Australia
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 nights at Fraser Suites in Chengdu and we were so pleased to discover this Company. The location was excellent, staff very efficient & the room oozed comfort with quality fittings including a washing machine/dryer, - very useful for travellers. Breakfast was extensive in choice and across the road is a shopping mall including restaurants and a Carrefours.... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Peter W, Thank you very much for your wonderful review of Fraser Suites Chengdu. We are so pleased to hear that you had a wonderful experience in the room, our facilities, our people and this wonderful city. 2 days is a short time to really enjoy this amazing city. We do hope your next visit can be longer and... More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed for 6 nights with my family. The accommodation was exceptionally clean & comfortable. All the staff were extremely polite and helpful in every respect. The reception staff paid special attention to my 2 year old daughter each time we passed the entrance, which she thoroughly enjoyed. Worth special mention is Cohen, who works on the front desk. He... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear 0161bonedoc, Wow, what a wonderful title. To be accorded the “Best accommodation in SE Asia” is truly amazing. Thank you so much 0161bonedoc. We truly appreciate your comments and for the time you have taken to write this. Cohen is one of our stars and we truly appreciate him so very much. Thank you for mentioning him in your... More 

florida
Top Contributor
52 reviews 52 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel deserves its excellent rating. Well designed comfortable suites are enhanced by gracious, friendly service from all members of the staff (with special thanks to Hannah ) Breakfast buffet is well above average. The only minor problem is internet service which tends to fade in and out quite a bit.

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear darngerFlorida, A big THANK YOU for the wonderful review of Fraser Suites Chengdu. We are truly grateful for the time you have taken to write your comments and for the wonderful appreciation of our service staff and for singling out Hannah. She is truly one of our many “gems” for providing excellent service. As for the internet services, we... More 

Los Altos Hills, CA
Top Contributor
65 reviews 65 reviews
48 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent, well located hotel. Room is huge, clean and very comfortable. Bed is great. Bathroom is great with rain shower, lovely soaking tub and high quality amenities. Staff very helpful and nice. Adjacent mall has a terrific sichuan restaurant called Nantang, non-smoking and super delicious! Fraser suite is a great choice for Chengdu, a city we enjoyed... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Judy D, We at Fraser Suites Chengdu do thank you so very much for your wonderful review. We only wished you had more time to enjoy the facilities of our property and the wonderful experience this city has to offer. We hope to have you back again with us soon Sincerely Danny Lingham General Manager More 

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