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All 2,064 Chengdu hotels

Fraser Suites Chengdu

4.5 of 5 Apartment Hotel   |   No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
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Fraser Suites Chengdu
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Ranked #1 of 2,064 Hotels in Chengdu
A recent review
4 of 5 stars reviewed 1 week ago
SHERRYSEr s Kuala Lumpur, Malaysia
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242 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
9 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

booked and stayed here for few nights then checked into a different hotel. great experience. overall service was great. staff were helpful. friendly. rooms were clean and spacious. comfortable. value is acceptable. a five star price. location was great. very downtown. recomnend

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear SherrySEr s, Thank you so much for your review on your stay at Fraser Suites Chengdu and for recommending us. We truly appreciate your comments and look forward to your return visit soon. Sincerely, Danny Lingham General Manager More 

Benicia, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the great pleasure of staying at the Fraser for 7 nights. What a lovely place. The location was good and the breakfast great. It is a pleasure to awaken to a great and internationally inspired selection of dishes that actually change from day to day.The rooms were spectacular, the amenities actually better than advertised and the staff superb.... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Doug C, What a Nice AND good review. Thank you so much Doug. We are just so happy to have given you a great stay experience. Eric is really something. He and our guest service team are always around the property making sure all our guests have a great memorable stay and to attend to any issues quickly. The... More 

Shanghai, China
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fraser - you're still my go-to hotel for a long or a short stay. I don't even bother shopping around. I've stayed at other Fraser properties and they all should model their property after this one in Chengdu of all places. The service at this place rivals even the best hotels out there. Love the buffet. Other hotels may have... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Lillian W, This is one review that really tugs at our heart strings. Thank you so much Lillian for such a wonderful review of Fraser Suites Chengdu. Your comments mean a lot to us and we are really grateful for this. We hope to have the pleasure of your company whenever you are in Chengdu and will continue to... More 

Chengdu, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Fraser Suites Chengdu has everything you need for a one night to long term stay and is like a home away from home...especially if you are a non-Mandarin speaker. From the time we arrived, we were greeted with amazing customer service from the door staff, to check in, to customer service team helping us get around town since we... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Deborah D, What a wonderful review, thank you so much! One can’t help but feel the enthusiasm and excitement when reading your comments about Fraser Suites Chengdu. Our team and I just cannot thank you enough. We are just so happy to have created a great experience for you and your family and we in turn have enjoyed your... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel a little over a week. Was treated great by everyone from the time I walked in to the time I walked out. They have some of the best customer service I have seen. Especially Eric and Tracy. The staff takes the time to make short conversations daily and are there if you have questions about anything.... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Renne R, Thank you for your review on your stay at Fraser Suites Chengdu and for mentioning Eric and Tracy. My team and I try as much as possible to engage each and every guest and to ensure they have a great experience. Thanks for staying with us and we look forward to your return visit and for recommending... More 

Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I have been frequent business traveller for the past 20 years. Many times I stayed in service apartments like Fraser Suites in country like USA, Belgium, Sweden and Singapore. I could say Fraser Suites in Chengdu in one of my favourites. Why? 1. Staffs are very friendly. The front desk always greeted me with smile and absolute professionalism. The receptionist... More 

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear FuzzyWilfred, Wow, I am at a loss for words. Your review on Fraser Suites Chengdu has certainly made our day; and my team and I can’t thank you enough for such a wonderful commentary. The details you mentioned will enable future guests to know in-debt what Fraser Suites Chengdu is all about and the facilities and services they will... More 

Norway
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 26, 2015

Each room has its own kitchen. Recommend for long stays. The staff are pleasant and service minded. Located in the heart of Chengdu and close to the train station. Taxi's are cheap so recommend using them when needed. Remember to have your locations written in Chinese, especially your hotel.

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear knotascot, Thank you very much for taking the time to write this review on Fraser Suites Chengdu. I can’t help but think of the song “1 night in Bangkok” when I read the heading of your review and the melody just got stuck in my head. I must say that this is another short, concise and right to the... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 11, 2015

Fantastic hotel! It's perfectly located in central Chengdu. The staff are incredibly helpful and friendly. And the rooms are spacious and well-appointed. The buffet breakfast is also high quality. In terms of value for money, this is one of the best hotels I've ever stayed in.

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Benjamins_Franklin, Thank you so much for your review on Fraser Suites Chengdu. I must say that it is much more difficult to write a short and such a concise review than a long one; moreover, you have captured the very essence of what Fraser Suites Chengdu is all about. My team and I are very appreciative of you taking... More 

Chengdu Shi, Sichuan, China
1 review
5 of 5 stars Reviewed January 6, 2015

I initially thought it was only a residential tower for expats living in Chengdu. My recent stay At the Frazer Suites showed me that it also is a great hotel to stay when discovering Chengdu. It's location is perfect: in the middle of town and close to a underground (metro) station. The facilities are good and quiet: I went swimming... More 

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Steven D, Thank you so much for you review of Fraser Suites Chengdu. There are still quite a few people who think that we are just a residential property for long stay expats only. That is why my team and I appreciate every on-line comment and review; as it will enables others to know that we are able to... More 

Manila, Philippines
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed December 18, 2014

I stayed two times in this hotel. The first time was last June. I spent about a month there. The second time was this December for a week. Previous time I liked this hotel due to competitive price, nice location, cleanliness and good attitude (I thought so at that time, but found out to be mistaken during my second stay... More 

Was this review helpful? Yes 4
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Additional Information about Fraser Suites Chengdu

Address: No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Number of rooms: 360
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Hotel Style:
#1 Family Hotel in Chengdu
#1 Romantic Hotel in Chengdu
#1 Luxury Hotel in Chengdu
#2 Business Hotel in Chengdu
#70 Best Value Hotel in Chengdu

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