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Fraser Suites Chengdu

4.5 of 5 Apartment Hotel   |   No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
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Ranked #1 of 1,839 hotels in Chengdu
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
CelestineCC Singapore, Singapore
  • Reviews (150)
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150 people have reviewed this hotel

Traveler rating
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50
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Singapore, Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

My friends & I had a great & memorable stay at Fraser Suites Chengdu. We are already recommending it to our families & friends visiting Chengdu! Hardware: - Room was comfy & homey with essential items including a kitchenette, washing machine, dryer, fridge, etc. - Great & clean facilities to keep fit including an indoor heated pool & a relaxation... More

Was this review helpful? Yes
Sevenoaks, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived from Xian where we found people grumpy and gave service with a grudge. Here the staff all smiled, spoke good English and treated their jobs as a profession. Food was good - no complaints - better than in Beijing, Pingyao or Xian. Apartment spotlessly clean (unlike Xian) and nice and relaxing. Apartment even had a washer/drier to catch... More

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Tom274, What a wonderful review. Thank you so much!. Your experience with similar cities like Xian and Pingyao have been shared with many of our guests as well, and we usually get the "Wow, it's nice to come back home, it’s so comfortable here" remark, whenever they return. These just makes our smiles much wider and our eyes glitter... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I would have given this a 5* rating, if not for an unpleasant episode when my family and I just arrived. In a nutshell, Fraser omitted my airport transfer booking despite an email confirmation, hence there was a little bit of unhappiness and drama prior to my check-in. I shall not go into too much details here, but I have... More

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear CZY, Thank you so much for writing this review. I am truly grateful for the email you sent me before writing this review, as it helped us to look into the issues and to rectify them immediately. I once again apologize for the unpleasant experience you had upon check-in. Most importantly, it did not ruin your entire stay and... More

Berne
Top Contributor
127 reviews 127 reviews
46 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On my short 3 night stay in Chengdu i stayed at Fraser Suites, and if i ever go back to Chengdu, i wont have to think twice where to stay, it cannot get better than Fraser Suites. The suite i had was very spacious, with a lot of storage room, in the bathroom, in the 2 closets between the bedroom... More

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear nathalieyes, It’s always great to have a good review by a top contributor of TripAdivsor. With your vast experience of travelling and staying at various hotels, you are able to make a valid comparison about your stay and expectations. What’s more amazing was that you were a solo traveler. Nathalieyes, thank you for such a wonderful review. I too... More

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Location is very central. Near Shopping , supermarket and food stalls. Heated pool and provided swim cap . Loved the massage chairs in the retreat room, put me to sleep. Service was impeccable and efficient. All feedback was remedied almost immediately. Washer and dryer was useful. Laundry powder provided. Mattress and pillows gave good support and provided a good night... More

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Fannybaey, What a wonderful picture of you with your family. Thank you for your review on your stay at Fraser Suites Chengdu. It will be nice to have your family with us on your next trip. I remember that you made a trip to JiuZhaiGou with your friends this time. It is really a magical place of tranquil serenity... More

Beijing
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Very efficient check in, check out. Very friendly staff, who are really helping you and not just pretending. Serviced studio spacious, very clean, confy bed, well equipped. Pool is great. Breakfast Chinese and western. Location very central.

Was this review helpful? Yes 2
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Anne S, Thank you so much for your concise but complete review on Fraser Suites Chengdu. I realize that it is actually much harder writing less than writing more, especially when it covers everything you wish to say in three and a half sentences. Your review did just that and we really appreciate its completeness. Thank you once again... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived in Fraser Suites we were highly impressed. Beautiful lobby, very (very!) friendly and efficient staff and rooms ready for check-in despite us coming at 11am. Rooms (2 bdrm and studio suites) were great - nicely furnished, light, spacious, clean with comfy beds and high-quality linens. Kids loved the pool and the playroom next to the... More

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear 123sarka, What an interesting title for your review on Fraser Suites Chengdu. Thank you so much for your compliments across three generations. It just goes to show that no matter how old you are, Fraser Suites Chengdu will give you an experience you will never forget. As for the 'bland' lunch you experienced, we have replaced that semi-buffet with... More

Halmstad, Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A great place. From check in to check out. Perfekt for kids with a big play room and special child pool. I stayed before in many Shangri-La`s and other 5 star hotels. But your service are outstanding. We will be back for sure.

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear MichaelCarlsson, Thank you for your short and concise review of your stay at Fraser Suites Chengdu. I remember your family and your beautiful daughter. She is simply adorable. It would make our day to have you all back again soon. Sincerely, Danny Lingham General Manager More

Newark
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in a "one bedroom executive" room in this hotel in March 2014. My trip was for business. I was absolutely delighted with my stay at Fraser Suites. It was my first time in an apart-hotel, and I loved it. I will never stay anywhere else in Chengdu if I can help it. PROS: - This might sound funny,... More

Was this review helpful? Yes 3
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Nadia R, Thank you so much for your wonderful review of Fraser Suites Chengdu. I totally agree with you when you say that having a washing machine in the room makes great sense for a business traveller. You have total control on your laundry and the best part of it is that it does not cost a dime. That... More

Sheffield
Top Contributor
76 reviews 76 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, amazing room great views. Lots and lots and lots of storage space if someone needed a long stay. Everything you need for comfort. Dressing room, very large bathroom with seperate shower and TV in thte mirror :) Reception staff are wonderfull and very attentive Spa and pool perfect and very quiet. Will defiantly be back when I next... More

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear MessymeShefield, I can't help but notice that you are a Top Contributor of Trip Advisor with 76 reviews and 45 hotel reviews in 51 cities. WOW. And to have you writing a great review about Fraser Suites Chengdu makes it all the more worth it. Thanks a million. Its great to know you will be back soon. Our washer/dryer... More

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Additional Information about Fraser Suites Chengdu

Address: No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
Location: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1,839 hotels in Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Official Description (provided by the hotel):
Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more   less 
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Chengdu #1 Family Hotel in Chengdu #1 Business Hotel in Chengdu #81 Best Value Hotel in Chengdu
Hotel Class
Official Description (provided by the hotel)
Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more   less 
Number of rooms
360

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