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All 2,057 Chengdu hotels

Fraser Suites Chengdu

4.5 of 5 Apartment Hotel   |   No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
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Ranked #1 of 2,057 Hotels in Chengdu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
seetheworld2009 Bay Area, CA
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224 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bay Area, CA
Top Contributor
53 reviews 53 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked a two bedroom suite. The living room kitchen area is good sized. One bedroom has its own bathroom, the other's bathroom is outside in the hallway area. Both bedrooms have king sized bed with pillow top mattress. The kitchen area also has a stacked washer/dryer unit and powdered detergent is provided. The washer/dryer unit brand is Siemens. I... More

Was this review helpful? Yes
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear seetheworld2009, You have a very interesting tripadvisor name and one can see you have travelled to 17 cities and more to follow as you travel to "see the world". I can't help but laugh at your comments in one of your room tip where you said "outside noise wasn't an issue but wife's snoring was.” Thank you so much... More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a multi-day stay in Chengdu Fraser Suites provide the comforts of home with a kitchen and a washer/dryer. The accommodations are modern, functional and clean. Location is central Chengdu near Tianfu Square which means that it is not within easy walking distance to most of the popular tourist places; however they are only minutes away by taxi and Chengdu... More

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Marie C, Thank you so much for this wonderful review. It was great to have your family with us. Our location is indeed very central and getting around is really easy. Thank you for mentioning Cohen. He is a real gem and we just appreciate his genuine caring nature. Thanks again for your comments and we hope your travels... More

Sydney
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The worst thing about the Fraser Suites is that we only had 14 hours there! Just enough time to have a delicious dinner and a very comfortable sleep. The staff are wonderful; clearly the management is excellent and this is reflected in the staff's professionalism. I wish we could have stayed longer!

Was this review helpful? Yes 2
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear mmao, I was so excited to read your review titled "Brilliant" and had kind of a shock at your first sentence of the review. You really did give me a scare. :-) We too wish you had more time here at the Fraser Suites Chengdu. There is really so much to see and do here in this wonderful city.... More

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a 2 bedroom suite, very spacious rooms with good view of the city. The entire building is very clean and new.. It provides free Wi-Fi. The breakfast was included in our rate, the selection is not the best but sufficient. The services are good. The staff at the lobby really try hard to provide great services to... More

Was this review helpful? Yes 1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear D_R_ABishop, Thank you for your wonderful review on your stay here at Fraser Suites Chengdu. The Fraser brand is made for families and you can find us in over 90 cities across the globe. My team and I are just so happy to have given you a great memorable experience here and look forward to your next visit with... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights in a 2 bedroom suite. Perfect for our family including a 3 year old. Service is impeccable and staff go above expectations. Cohen and Eric are wonderful! Very kind and generous people here. The rooms and bed were spacious, modern, and comfortable. The pool, gym, and kids playroom were also wonderful. The breakfast was... More

Was this review helpful? Yes 3
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Elizabeth 166, Wow, thanks for this wonderful review. The Fraser Brand is in over 90 cities and still growing, and all family friendly. I am sure you will be able to find one for your next visit. We are so happy to have given you and your family a wonderfully perfect experience. Thank you for mentioning Eric and Cohen... More

Oxford
Top Contributor
127 reviews 127 reviews
51 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Found this place on the internet. We arrived early from an international flight and were checked in. Large room, good bed and useful kitchen area with tea/coffee facilities, rice cooker and other bits. Free but unsecured wifi. There is a Carrefour supermarket just across the road for supplies and the main Tianfu square an easy walk. Would definatelystay again

Was this review helpful? Yes 3
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear PJW82, Thank you for your review on your stay at Fraser Suites Chengdu. Great reviews are hard to come by especially from a top contributor like yourself with over 126 reviews in 42 cities and with 50 hotel reviews and this means a lot to us. We are also happy to know that you will definitely stay with us... More

Edinburgh, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2014

Stayed here 3 nights in Oct 2013. Everything you read about it is just true. Can't fault it. Location was ideal. The suites had everything, and the girls made full use of the facilities in the short time we were there. The service was excellent, without being in your face overpowering, as some 4* and 5* hotels can get. Staying... More

Was this review helpful? Yes 2
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear GaryEDI, Thank you so much for this wonderful review. We are just so happy that your family had a great time here and to have them declare it as "their favourite place they have ever stayed, anywhere" means a great deal to us. Thanks again and we hope to have the pleasure of your company again soon. Sincerely, Danny... More

Idaho
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 20, 2014

My Husband and I took a weekend get-away to see Chengdu. We thought Fraser Suites was wonderful! Clean, large rooms with comfortable bedding! Our room was quiet and we were never disturbed by our cleaning service. Room service food was excellent and the treatment room electric massage chairs included with room were truly a treat. We spent over an hour... More

Was this review helpful? Yes 2
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Brenda I, We are so happy you had a wonderful weekend get-away and thank you so much for writing this review. We noted your comments on the hot dishes at breakfast and have rectified this immediately. Thanks again and hope to meet you again some weekend soon. Sincerely, Danny Lingham General Manager More

Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2014

This hotel is amazing! It lies in the city centre of Chengdu and offers everything you can imaging or you are craving for when having stayed in China for a while already. We had an apartment with a fully equipped kitchen (including a washing machine + dryer). The towels and the bed sheets are fluffy and cosy. Would come again!

Was this review helpful? Yes 2
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Berlin, Germany, A very big thank you for your wonderful review. My team and I at Fraser Suites Chengdu are happy to have given you an amazing experience. We look forward to your next visit soon. Sincerely, Danny Lingham General Manager More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2014

We stayed at Fraser Suites, Chengdu, China. Our first for this chain, but certainly not the last. Our suite was well equipped and very comfortable. The room service was excellent. But, most of all the staff made our stay wonderful, so helpful, caring and interested. They went out of their way to ensure that we enjoyed discovering Chengdu. Cohen and... More

Was this review helpful? Yes 8
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Janet M, What a wonderful review of Fraser Suites Chengdu. Thank you so much. Your advise is very appropriate as Chengdu's attractions require alot of walking and sometimes trecking up mountains and one must be faily fit. Big smiles are always welcomed. Thanks again for your wonderful comments and appreciation of our associates. Sincerely, Danny Lingham General Manager More

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Additional Information about Fraser Suites Chengdu

Address: No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Number of rooms: 360
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