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Somerset Riverview Chengdu

#10 of 2,073 Hotels in Chengdu
Certificate of Excellence
4.0 of 5
Hotel website
No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Special Rate
Labor's Promotion
Somerset Riverview Chengdu
Best prices for: 1 room 1 guest
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Ranked #10 of 2,073 Hotels in Chengdu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Patricialimm Singapore, Singapore
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102 reviews from our community

Traveler rating
    55
    38
    6
    2
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • English first
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  • Italian first
  • Japanese first
  • Spanish first
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    (31)
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    (15)
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

It was an enjoyable one month stay at Somerset Riverview Chengdu for many reasons: good location, facilities and amenities, and etc. Most importantly, I am truly impressed by the service rendered by the staffs. They were incredibly friendly and caring, and make me feel at home. Good job; way to go!

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Patricialimm, Thank you for your positive feedback, and we are indeed heartened to hear that you had enjoyed your stay very much. We look forward to having you back again at Somerset Riverview Chengdu! Best Regards, Wilfred HEE | Residence Manager 许哲荣 | 驻店经理 Somerset Riverview Chengdu | 成都盛捷江畔服务公寓 More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Came here with friends for a month. Had a really comfortable stay in somerset riverside chengdU. Rooftop and room view was good, service was excellent and they had alot of convenient facilities for guests such as swimming pool, gym etc. Room was extremely comfortable with alot of channel. Most necessities were provided inside the rooms(sewing kit, etc) and if we... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear benjamin123a, Thank you for your feedback, and we will look into your suggestions. The feedback from our guests are very important to us and we will review and take the necessary steps to improve further. We look forward to welcoming you back at Somerset Riverview Chengdu! Best Regards, Wilfred HEE | Residence Manager 许哲荣 | 驻店经理 Somerset Riverview Chengdu... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was very very well equipped and there was a washing machine as well which really saved a lot of trouble for us. The gym is also well maintained and the swimming pool is simply awesomely clean. living here really raised my bar for hotels.

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear mysaaay, We appreciate your review and we are very happy that your stay at Somerset Riverview Chengdu had been wonderful! We are also glad that you enjoyed the gym and also the indoor swimming pool! Please do stay at Somerset Riverview Chengdu when you do visit Chengdu next time, we will be most happy to welcoming you back once... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff at somerset provide impeccable service and try their best to fulfill our needs (sometimes going beyond what is required of them). The gym facilities are also decent. Overall, it was a great stay.

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Candice T, We thank you for your positive review, and we are glad to hear that you had enjoyed your stay with us. Our staff do their best to provide the best stay experience for our guests, and we are happy to hear that they have gone above and beyond their scope of duty to assist you. We will... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

My friends and I stayed in Somerset for one month and indeed it was a pleasant experience to us. The services rendered by the staffs was really impeccable. They are very helpful, friendly and courteous. The room was spacious, clean and tidy. The facilities provided in the room included a fully-equipped kitchen, a washing machine with dryer function(it was really... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear cheehao0130, Thank you very much for your positive feedback. We are glad that you and your friends had an enjoyable stay with us! We will continue to improve our services and provide a better stay experience for our guests. Thank you, we look forward to having you and your friends at Somerset Riverview Chengdu in the future. Wilfred HEE... More 

Saga Prefecture, Japan
1 review
5 of 5 stars Reviewed 3 weeks ago

We were in Chengdu to see friends, sightsee and teach a vegetarian cooking lesson and a yoga lesson. Our host company, which is located on the same floor as the hotel lobby, and the hotel itself collaborated on the event. The venue for both classes was perfect - both spaces have a clean atmosphere and excellent views of the city.... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Steve, Thank you for your positive review, we are very glad that you had enjoyed your stay with us! We are all very honored to have met you, and we are certainly looking forward to having you stay with us again at Somerset Riverview Chengdu! We wish you and your family the very best, and thank you once again!... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

Staying in Somerset Riverview Chengdu was a pleasant experience. The service of the staffs is really good. They will try their best to assist us and fulfill our requests. I am amazed by their efficiency and hospitality. Great thanks to the housekeepers, they did a good job in tidying our place. There are sufficient amenities for all such as gym,... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dea Simshirong, Thank you very much for your review. We are very glad that you had enjoyed your stay with us at Somerset Riverview Chengdu. Your feedback is very valuable to us, and we will share your compliments with our staff. We will continue to strive and improve our services for our guests. Thank you, and we look forward to... More 

Malmo, Sweden
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at Somerset for three days and really enjoyed the stay. The room was very specious, clean and the view from our room was amazing. The Hotel staff were very friendly and helpful, I will recommend it to people planning to stay for short and long term in Chengdu.

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear SMtravelsdotcom, Thank you for your review, we are glad that your stay with us had been pleasant and enjoyable. We look forward to having you back again in Somerset Riverview Chengdu. Thank you. Wilfred HEE | Residence Manager 许哲荣 | 驻店经理 Somerset Riverview Chengdu | 成都盛捷江畔服务公寓 More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed in the apartment for a month. We were very impressed and pleasantly surprised by the service rendered by the staffs there. They were exceptionally patient with every single request you ask of them, which is hard to see nowadays even in hotels of comparable standards. However, it would be great if the staffs could speak better English so... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Chinhuien, Thank you for your review, and we are glad that you had enjoyed your stay with us at Somerset Riverview Chengdu. We will continue to strive to improve, including the staff's command of English so as to provide a better stay experience for all our guests. Indeed the amenities such as the fully equipped gym, swimming pool and... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed March 18, 2015

Definitely a great place to stay in terms of amenities, services and location. They have a gym, swimming pool, a room for the kids to play with and etc. Have attended their Zumba lesson, definitely worth attending. The staffs are friendly and approachable. During our stay we have some minor issues with the heater and internet service in the room... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Liz5672015, Thank you very much for your review. We are glad that you had enjoyed your stay with us at Somerset Riverview Chengdu. The facilities such as the gym, children's play area and the swimming pool are very suitable for families to enjoy a fantastic stay in Chengdu. Our regular classes such as Zumba and Boxercise, will also provide... More 

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