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All 1,840 Chengdu hotels

Somerset Riverview Chengdu

4.0 of 5 Apartment Hotel   |   No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
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Somerset Riverview Chengdu
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91%
Ranked #7 of 1,840 hotels in Chengdu
Certificate of Excellence 2013
A recent review
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71 people have reviewed this hotel

Traveler rating
    40
    25
    4
    1
    1
See reviews for
9
12
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Lelystad, The Netherlands
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

There is construction work going on and drilling all the time. It is so bad you cannot even work quietly in the office area of the room. I changed room 3 times in 2 days! I try to speak to a manager about it and settle this but no reply just "we are sorry". Well, we are sorry is not... More

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Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Intothewild_AC. Thank you for choosing Somerset Riverview Chengdu as your choice of accommodation in Chengdu. I apologize for bring you unpleasant experience during your stay, At the same time. Please we assured we will continue to train our staff and improve our service standard so as to provide excellent product and services to all our guests and residents. Once... More

Chicago
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Somerset's has enormous, quiet, modern rooms with good beds and IKEA-stocked kitchens. We could have cooked here happily, had we stayed longer. There is good work space and a great view of the tall buildings lining the river. There is a stylish coffee house with waffles (and "pizza") downstairs. If only they were open early enough to get a... More

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Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear drjajekyll, We are very glad to hear that you had enjoyed your stay in Somerset Riverview Chengdu. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. For any assistance in future please do not hesitate to contact me at crissy.yu@the-ascott.com Once again, thank you for making us one of your preferred accommodation choices.... More

Qingdao, China
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here with husband and 18mo old daughter mid march 2014. Have stayed in a ton of hotels in China and lived here for 6 years. This is THE BEST hotel in China. Sooooo clean, breakfast great. Full kitchen for cooking. They even have a kids play area, pool, ping pong, gym. Really the best hotel I have stayed at.... More

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Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed March 13, 2014

The location of this well maintained hotel is great. It is located on a rather pretty area of the city (compared to the rest of the city) on a main street. Easy to find for taxis. The service is personal and the level of English is high. Good price. Lots of expats living here. It is in walking distance of... More

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Los Angeles, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 18, 2014

Hello TripAdvisor peeps! Long time lurker...first time poster. I really leaned on TripAdvisor for my recent trip to China so thank you all for directing me to the Somerset Riverview! It was a truly wonderful place to land (after a very scary Sichuan Airlines flight...) and we had a serene time there. The Somerset is huge, you really are getting... More

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Bangalore, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 9, 2013

Why I selected this hotel 1. Near to city center 2. Next to the main road, and subway station/bus stop. 3. Excellent in room facility - For cooking your own food (Electric cooker, Microwave oven, Induction stove, Refrigerator) - Nice and soft bed. - Excellent view (facing Tianfu Square). 4. Staff who can speak English. 5. Excellent western breakfast. 6.... More

Was this review helpful? Yes 1
Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear VijaiNS, It was a great pleasure having you stay at Somerset Riverview Chengdu. We are glad to hear you and your family were enjoy the stay with us, your kind words will be shared with our team. Thank you so much for Chooesing Somerset of your preferred accommodation choices. We look forward to welcoming you again at any one... More

San Leandro CA
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 5, 2013

The Somerset offers good deals for its lovely furnished rooms. Wood floors, big room and bathroom and small kitchen albeit the appliances were a little difficult to figure out. The location is great with metro station near by and many fancy shopping stores a short walk from hotel. Efficient staff. Decent breakfast.

Was this review helpful? Yes 1
Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear brightlygold, We are very glad to hear that you had enjoyed your stay in Somerset Riverview Chengdu. Your kind compliments will be shared with the entire team. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. Thank you for making us one of your preferred accommodation choices, and welcome back to Somerset Riverview... More

Shanghai, China
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 10, 2013

I chose to stay here based on comparing the prices of other international 5-star hotels and the reviews and indeed, it was a change from the hotel stay. Knowing the Somerset group, I was already confident and based on the reviews, I made the right choice. The studio was more than adequate and I was not expecting any bathroom amenities... More

Was this review helpful? Yes 1
Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Mr. JimmyinChina Thank you for chooseing Somerset Riverview Chengdu! We are glad to hear compliments from you and your kind words will be shared with our team. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to... More

Senior Contributor
34 reviews 34 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 5, 2013

After spending 6 nights in 5 star hotels it made a nice change to book into these very nice serviced apartments in Chengdu with great views over looking the river. Our 18th floor apartment was very spacious and well appointed with lounge (large widescreen tv lounge & bedroom) complete with desk area, bedroom and wet room toilet & shower. Bed... More

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Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Emu-Pat Thank you for choosing Somerset Riverview Chengdu as your choice of accommodation in Chengdu . We are glad to hear that you have a nice stay in our property, your compliments will be shared with our team. Receiving such positive feedback from guests like yourself inspire us to continually improve our service delivery. Once again, thank you for... More

Shanghai, China
Top Contributor
68 reviews 68 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 22, 2013

This hotel is value for money and in good location near the metro. The rooms are very nice and staff are good. Breakfast is OK but limited range unless you like Chinese for breakfast, they do have cereal and toast and cook eggs to order. Has a Maan coffee shop next door which is OK and does a range of... More

Was this review helpful? Yes
Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Gleen G G It was a great pleasure having you stay at Somerset Riverview Chengdu. We acknowledge your concerns regarding the quality of food served at breakfast spread and regret that we were unable to meet your expectations. Your feedback will be shared with the vendor and we will work very closely with them to improve the breakfast spread... More

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Additional Information about Somerset Riverview Chengdu

Address: No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Phone Number:
Location: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 1,840 hotels in Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Riverview Chengdu 4*
Official Description (provided by the hotel):
Sitting on the banks of the Jinjiang River, Somerset Riverview Chengdu enjoys a prime address in the city of Chengdu. Nature features heavily around Somerset Riverview Chengdu. Whilst meandering water ways with romantic arched bridges make for a pretty cultural picture, local tea houses and bars alike takes on a fantastical modern allure. The 200 serviced residences is furnished with a modern and comfortable living and dining area, broadband Internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartment sizes from studio to three-bedroom apartments tailored to your lifestyle. Our 24-hour on-site security personnel and video intercom system provide you and your family a secure living environment. Somerset Riverview Chengdu is ideal for executive and their families looking for a balanced and enriching lifestyle. Our rooftop garden is the perfect relaxed space for lazy summer barbecue. Unique facilities include fully-equipped gymnasium, sauna rooms and children playground offering extensive leisure and sports choices for you and your family to relax and refresh. Our recreational residents’ programmes like city explorations and networking gatherings enable you to meet people and network within your community. Our helpful and caring staff is always striving to exceed your expectation, showcasing the core value of Somerset’s signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more   less 
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