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Somerset Riverview Chengdu

#10 of 2,070 Hotels in Chengdu
Certificate of Excellence
4.0 of 5
Hotel website
No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
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1 room 1 guest
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Somerset Riverview Chengdu
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
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  • French first
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  • Japanese first
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  • Spanish first
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English first
  • All months
    (112)
  • Mar-May only
    (39)
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    (38)
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    (20)
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    (15)
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Shanghai, China
Level Contributor
86 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I always prefer serviced apartment than traditional hotel when travel, this Somerset Riverside has proved I have made a right decision again. The SA drops at a quite central location and provide excellent hospitality everywhere (which is quite hard to find in China). I notice they encourage guests to comment on Trip Advisor and Ctrip etc., so you have reasons... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear HerbertLi, Thank you very much for your positive feedback and also the tips for other guests when selecting a room with a river view! Your review and feedback inspires us to continue to deliver exceptional services to our guests, and we remain committed to ensure that every stay experience with us is enjoyable and satisfying! We are very glad... More 

Frankfurt, Germany
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed for 16days. Room is spacious with modern kitchen, new washing machine and big TV sets. Location is great, set up of the room is really good and breakfast is ok. Housekeeping hasn't disappointed me once during all 16 days! This is great. Price for value: awesome

Was this review helpful? Yes 1
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Falco M, Thank you for your review, and we are very glad that you had enjoyed your stay with us at Somerset Riverview Chengdu. We are also happy to hear that our housekeeping team has done an excellent job during your stay and we have shared your compliments with the team! Your compliments made our day and inspire our... More 

Federal Way, Washington
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on our recent adoption trip, this is by far the largest hotel room and is fantastic for families. There is a combo washer/dryer, a little kitchen, a large living area with a desk, a nice bedroom with enough room for two cribs and a very large bathroom. The only real downside is that you will need to... More 

Was this review helpful? Yes 1
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Bissynut, thank you very much for such a positive review and we are so very glad that you had enjoyed your stay with us. Indeed the ample space and the numerous facilities like the children's playroom, fully-equipped gym and swimming pool that we have makes it so fun and enjoyable for families staying with us! We are also vey... More 

Hong Kong
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

Do not expect to see a luxurious and sumptuous place when you arrive at the hotel, but a well equipped and comfortable stay will be offered. Choices of breakfast are more than enough, 5 minutes walk from metro. Big, clean and cozy, stayed there only for 2 nights and could not fully enjoy the apartment and the facilities, however will... More 

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Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear shens13, Thank you very much for your positive feedback. We are very glad to hear that you had enjoyed your stay with us at Somerset Riverview Chengdu! Indeed we have many facilities which guests can enjoy, such as the indoor heated swimming pool, the residents lounge with a pool table, and a fully equipped gym with a fantastic idyllic... More 

Los Angeles, California
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 26, 2015

I saw the awesome reviews on tripadvisor about this hotel so I decided to book it. When I arrived by Taxi, I didn't think the hotel was that impressive. It looked a lot smaller than it did appeared on the pictures. The lobby wasn't on the first floor but on the third. There was a person however on the first... More 

Was this review helpful? Yes 1
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear gsw778, Thank you very much for the positive review about Somerset Riverview Chengdu. We are very glad that you had enjoyed your stay with us. We are sorry to hear that the gym experience was not as pleasant as it should be. There is an air-conditioning unit in the gym, and depending on the individual preferences of the gym... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed May 27, 2015

Stayed in Somerset for a week. The apartment offers free shuttle bus services to popular places like Jin Li, Kuan Zai Xiang Zi and Metro (a hypermarket in Chengdu) which makes it very convenient for tourists like me because I don't have to find my own transport. There is a Carrefour about 10 mins walk from Somerset. Very convenient. They... More 

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Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Chinglip, Thank you very much for your review, and we are very happy that you had enjoyed your stay with us. We offer our residents a very enriching stay experience, from enjoying the local delights since we are geographically well-placed to nearby tourists hot-spots, to participating in wellness activities like Zumba classes and Boxercise! It is a comprehensive lifestyle... More 

1 review
5 of 5 stars Reviewed May 12, 2015 via mobile

One of the best service apartment with fantastic concierge service. It is only a 5 mins walk to MRT station. My boyfriend proposed to me at their rooftop garden with the help of the friendly staffs who decorated the venue. There is also zumba class on Sunday and shuttle bus service to supermarket! Highly recommanded to everyone who visits Chengdu.

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Dinopoh, Once again, please accept our heartiest congratulations on the successful marriage proposal! It was indeed our pleasure and honor to be part of this blissful event! We are glad that you had enjoyed your stay with us, and we look forward to having you back at Somerset Riverview Chengdu! With sincere regards, Wilfred HEE | Residence Manager 许哲荣... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed April 17, 2015

It was an enjoyable one month stay at Somerset Riverview Chengdu for many reasons: good location, facilities and amenities, and etc. Most importantly, I am truly impressed by the service rendered by the staffs. They were incredibly friendly and caring, and make me feel at home. Good job; way to go!

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Patricialimm, Thank you for your positive feedback, and we are indeed heartened to hear that you had enjoyed your stay very much. We look forward to having you back again at Somerset Riverview Chengdu! Best Regards, Wilfred HEE | Residence Manager 许哲荣 | 驻店经理 Somerset Riverview Chengdu | 成都盛捷江畔服务公寓 More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

Came here with friends for a month. Had a really comfortable stay in somerset riverside chengdU. Rooftop and room view was good, service was excellent and they had alot of convenient facilities for guests such as swimming pool, gym etc. Room was extremely comfortable with alot of channel. Most necessities were provided inside the rooms(sewing kit, etc) and if we... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear benjamin123a, Thank you for your feedback, and we will look into your suggestions. The feedback from our guests are very important to us and we will review and take the necessary steps to improve further. We look forward to welcoming you back at Somerset Riverview Chengdu! Best Regards, Wilfred HEE | Residence Manager 许哲荣 | 驻店经理 Somerset Riverview Chengdu... More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

The room was very very well equipped and there was a washing machine as well which really saved a lot of trouble for us. The gym is also well maintained and the swimming pool is simply awesomely clean. living here really raised my bar for hotels.

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear mysaaay, We appreciate your review and we are very happy that your stay at Somerset Riverview Chengdu had been wonderful! We are also glad that you enjoyed the gym and also the indoor swimming pool! Please do stay at Somerset Riverview Chengdu when you do visit Chengdu next time, we will be most happy to welcoming you back once... More 

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