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Somerset Riverview Chengdu

#9 of 2,072 Hotels in Chengdu
Certificate of Excellence
4.0 of 5
Hotel website
No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Special Rate
20% off ¥667,Now ¥534!
Somerset Riverview Chengdu
Best prices for: 1 room 1 guest
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Ranked #9 of 2,072 Hotels in Chengdu
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
gsw778 Los Angeles, California
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I saw the awesome reviews on tripadvisor about this hotel so I decided to book it. When I arrived by Taxi, I didn't think the hotel was that impressive. It looked a lot smaller than it did appeared on the pictures. The lobby wasn't on the first floor but on the third. There was a person however on the first... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear gsw778, Thank you very much for the positive review about Somerset Riverview Chengdu. We are very glad that you had enjoyed your stay with us. We are sorry to hear that the gym experience was not as pleasant as it should be. There is an air-conditioning unit in the gym, and depending on the individual preferences of the gym... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed May 27, 2015

Stayed in Somerset for a week. The apartment offers free shuttle bus services to popular places like Jin Li, Kuan Zai Xiang Zi and Metro (a hypermarket in Chengdu) which makes it very convenient for tourists like me because I don't have to find my own transport. There is a Carrefour about 10 mins walk from Somerset. Very convenient. They... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Chinglip, Thank you very much for your review, and we are very happy that you had enjoyed your stay with us. We offer our residents a very enriching stay experience, from enjoying the local delights since we are geographically well-placed to nearby tourists hot-spots, to participating in wellness activities like Zumba classes and Boxercise! It is a comprehensive lifestyle... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed May 15, 2015

Quite good facilities, stayed here for a week, never been to Chengdu before so took my company advice. Should have looked into a bit myself. The good is, there is a coffee shop downstairs, while it is not managed by the apartments the setting there is great. What beats this place is mainly the location, there are just too many... More 

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Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Debbie_Lark01, Thank you for your review. We are constantly striving to improve, and provide a more personalized and memorable stay experience for our guests. If you do come back again to Chengdu, we sincerely hope you would stay with us again. For any requests that you may have which we can provide to make your stay in Chengdu more... More 

1 review
5 of 5 stars Reviewed May 12, 2015 via mobile

One of the best service apartment with fantastic concierge service. It is only a 5 mins walk to MRT station. My boyfriend proposed to me at their rooftop garden with the help of the friendly staffs who decorated the venue. There is also zumba class on Sunday and shuttle bus service to supermarket! Highly recommanded to everyone who visits Chengdu.

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Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Dinopoh, Once again, please accept our heartiest congratulations on the successful marriage proposal! It was indeed our pleasure and honor to be part of this blissful event! We are glad that you had enjoyed your stay with us, and we look forward to having you back at Somerset Riverview Chengdu! With sincere regards, Wilfred HEE | Residence Manager 许哲荣... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed April 17, 2015

It was an enjoyable one month stay at Somerset Riverview Chengdu for many reasons: good location, facilities and amenities, and etc. Most importantly, I am truly impressed by the service rendered by the staffs. They were incredibly friendly and caring, and make me feel at home. Good job; way to go!

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Patricialimm, Thank you for your positive feedback, and we are indeed heartened to hear that you had enjoyed your stay very much. We look forward to having you back again at Somerset Riverview Chengdu! Best Regards, Wilfred HEE | Residence Manager 许哲荣 | 驻店经理 Somerset Riverview Chengdu | 成都盛捷江畔服务公寓 More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

Came here with friends for a month. Had a really comfortable stay in somerset riverside chengdU. Rooftop and room view was good, service was excellent and they had alot of convenient facilities for guests such as swimming pool, gym etc. Room was extremely comfortable with alot of channel. Most necessities were provided inside the rooms(sewing kit, etc) and if we... More 

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Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear benjamin123a, Thank you for your feedback, and we will look into your suggestions. The feedback from our guests are very important to us and we will review and take the necessary steps to improve further. We look forward to welcoming you back at Somerset Riverview Chengdu! Best Regards, Wilfred HEE | Residence Manager 许哲荣 | 驻店经理 Somerset Riverview Chengdu... More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

The room was very very well equipped and there was a washing machine as well which really saved a lot of trouble for us. The gym is also well maintained and the swimming pool is simply awesomely clean. living here really raised my bar for hotels.

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Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear mysaaay, We appreciate your review and we are very happy that your stay at Somerset Riverview Chengdu had been wonderful! We are also glad that you enjoyed the gym and also the indoor swimming pool! Please do stay at Somerset Riverview Chengdu when you do visit Chengdu next time, we will be most happy to welcoming you back once... More 

1 review
4 of 5 stars Reviewed April 15, 2015 via mobile

The staff at somerset provide impeccable service and try their best to fulfill our needs (sometimes going beyond what is required of them). The gym facilities are also decent. Overall, it was a great stay.

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Candice T, We thank you for your positive review, and we are glad to hear that you had enjoyed your stay with us. Our staff do their best to provide the best stay experience for our guests, and we are happy to hear that they have gone above and beyond their scope of duty to assist you. We will... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed April 14, 2015

My friends and I stayed in Somerset for one month and indeed it was a pleasant experience to us. The services rendered by the staffs was really impeccable. They are very helpful, friendly and courteous. The room was spacious, clean and tidy. The facilities provided in the room included a fully-equipped kitchen, a washing machine with dryer function(it was really... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear cheehao0130, Thank you very much for your positive feedback. We are glad that you and your friends had an enjoyable stay with us! We will continue to improve our services and provide a better stay experience for our guests. Thank you, we look forward to having you and your friends at Somerset Riverview Chengdu in the future. Wilfred HEE... More 

Saga Prefecture, Japan
1 review
5 of 5 stars Reviewed April 13, 2015

We were in Chengdu to see friends, sightsee and teach a vegetarian cooking lesson and a yoga lesson. Our host company, which is located on the same floor as the hotel lobby, and the hotel itself collaborated on the event. The venue for both classes was perfect - both spaces have a clean atmosphere and excellent views of the city.... More 

Was this review helpful? Yes
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Steve, Thank you for your positive review, we are very glad that you had enjoyed your stay with us! We are all very honored to have met you, and we are certainly looking forward to having you stay with us again at Somerset Riverview Chengdu! We wish you and your family the very best, and thank you once again!... More 

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