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Somerset Riverview Chengdu

#10 of 2,103 Hotels in Chengdu
Certificate of Excellence
4.0 of 5
Hotel website
No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Special Price
20% off room rate
1 room 1 adult
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Somerset Riverview Chengdu
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124 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

excellent locationin a city with half the population of Australia.Taxi driver had a small problem finding the hotel due to no visable signage on main road entrance.All staff were always most helpful during my stay of 3 nights.to see the pandas in their home breed state.Western food was very good for buffet breakfast. Coffee and light meal shop (naan?)was excellent... More 

Helpful?
1 Thank whrabbit1
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear whrabbit1, Thank you for your wonderful review of your stay with us, we are very glad that you had enjoyed it very much. We are sorry to hear of the bad money incident, we will raise it to the attention of the convenience store manager, and hopefully they will pay more attention to this issue. We look forward to... More 

Portland, Oregon
Level Contributor
253 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Situated 2 blocks away from the Xinanamen bus station and on the N-S metro line, the Somerset Riverview is ideally located for our forays into the city center. The hotel reception area is quite difficult to find given that there is only a tiny sign on the bottom floor that will direct you up the elevator to the 3rd floor... More 

Helpful?
Thank Happiestbaby
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Happiestbaby, Thank you very much for your review of your recent stay with us at Somerset Riverview Chengdu. I am glad to hear that the overall experience stay experience with us has been pleasant and enjoyable! However, I am sorry to hear of your experience with our air-conditioning. we have checked and found the air-conditioning to be functioning, but... More 

Newcastle, Australia
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 14, 2015

We stayed here for 3 weeks in Oct-Nov 2015 and found the staff and accommodation were excellent. The location was great; both central to the city and close to the Metro. We were independent travelers in our early 60's with no Chinese language skills. There were 2 staff members on Reception, that were confident in English. Haile and Lorrie were... More 

Helpful?
1 Thank Martin and Jane... R
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Martin and Jane, thank you very much for your wonderful review of your recent stay with us at Somerset Riverview Chengdu! We are very happy to hear that you had enjoyed your stay with us very much. In particular, we have shared your kind compliments with Haile and Lorrie, and they were so very delighted and appreciative! Thank you... More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 30, 2015

Great location by the river bank. Very clean, excellent well kept. Within walking distance to ShuaDou and eating street Jinlin Street. The Soho comes well equipped with amenities that makes it feels like home to all sorts of travellers. Fully equipped with pots and pans, glasses, washing machine, microwave oven etc. Though we did not use it, it really make... More 

Helpful?
1 Thank hcsaw
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear hcsaw Thank you very much for your review of your recent stay with us at Somerset Riverview Chengdu, and thank you for supporting our Somerset brands in China! We are glad that you had enjoyed your stay and we pride ourselves on providing a home away from home experience for all our guests. We certainly look forward to hosting... More 

Atlanta, Georgia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 14, 2015

We stayed here off and on for two weeks and felt it was out home away from home. Rooms were large and clean, bed very comfortable, staff helpful, breakfast good. It was nice to have the kitchen available and a washer in the room with washer/dryer available on each floor. The desk staff spoke comfortable English. The location was a... More 

Helpful?
Thank keller5960
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear keller5960 Thank you very much for your review on your recent stay with us at Somerset Riverview Chengdu. We are very glad that you had enjoyed your stay with us, and your positive feedback inspires us to continue and strive towards improving the stay experience for our guests. We hope to see you again, and we look forward to... More 

Edmonton, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 13, 2015

I work in China, and have to travel through Chengdu over a dozen times a year, and one of my little pleasures of that trip is the Somerset River view Chengdu. Polite and friendly staff, even though the language is sometimes a problem, they are always willing to help. Breakfast comes with the room, and is always good. The room... More 

Helpful?
Thank Dino P
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Dino P, Thank you very much for your positive feedback regarding your recent stay with us at Somerset Riverview Chengdu. We are very happy to hear that you had enjoyed your stay! Indeed in Chengdu, it is always helpful for visitors to have the addresses of the places they are visiting handy as a guide for the taxi drivers.... More 

Shanghai
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 6, 2015 via mobile

Best hotel I stayed in chengdu so far. Location is very good and central to various sites. There is a cafe and a little convenience store nearby. Reception and service and staff are very friendly and helpful speaking good English. Room quality was just great, clean, modern, vacuumed carpets in the corridors. Really really nice and relaxing experience after touring... More 

Helpful?
Thank WojtekLukasz
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear WojtekLukasz, Thank you very much for sharing your feedback on your recent stay with us at Somerset Riverview Chengdu! We are very glad to hear that you had enjoyed your stay with us. We will continue to strive and improve our services to our guests, and we certainly hope you will stay with us again should you ever visit... More 

1 review
5 of 5 stars Reviewed September 17, 2015 via mobile

We have booked 8days7 notes at this service apartment. We have been surfing other hotels / service apartments in chengdu. On early September, we decided Somerset Riverside service apartment. We are pleased with the hotel as well as the surrounding. Not rowdy and within short distance of two Metro station. The river just outside is a good place to stroll... More 

Helpful?
Thank Ray K
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Ray K, We are very glad to hear that you had enjoyed your stay with us at Somerset Riverview Chengdu, thank you very much for your wonderful feedback. Indeed an evening stroll along the Jinjiang river just outside the serviced apartment is a truly wonderful and relaxing experience for many our guests, which we are also highly recommending to... More 

Sydney, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

Good serviced apartment at a good price. Central location and modern with good facilities, mid-small size pool but good. Breakfast not so great but you'll have your own kitchen & living room to suit your needs. Way bigger space than a hotel at a cheaper price. We only really went to chengdu for the pandas so would have stayed near... More 

Helpful?
Thank Woody W
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Woody W, Thank you very much for your positive review of your recent stay with us at Somerset Riverview Chengdu! Indeed the roads can get a bit noisy especially during the peak morning and evening traffic, but we will do our best to provide a nice and comfortable environment so that our guests will feel they are right at... More 

Shanghai, China
Level Contributor
101 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed August 23, 2015

I always prefer serviced apartment than traditional hotel when travel, this Somerset Riverside has proved I have made a right decision again. The SA drops at a quite central location and provide excellent hospitality everywhere (which is quite hard to find in China). I notice they encourage guests to comment on Trip Advisor and Ctrip etc., so you have reasons... More 

Helpful?
Thank HerbertLi
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear HerbertLi, Thank you very much for your positive feedback and also the tips for other guests when selecting a room with a river view! Your review and feedback inspires us to continue to deliver exceptional services to our guests, and we remain committed to ensure that every stay experience with us is enjoyable and satisfying! We are very glad... More 

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