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All 2,057 Chengdu hotels

Somerset Riverview Chengdu

4.0 of 5 Apartment Hotel   |   No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
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Somerset Riverview Chengdu
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Ranked #10 of 2,057 Hotels in Chengdu
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 2, 2014
Darren S San Jose, California
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85 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxford
Top Contributor
127 reviews 127 reviews
51 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed yesterday NEW

Checked in with an Agoda voucher. After unpacking we were told that the voucher was not valid and we would have to pay again- a higher rate!. Emailed Agoda but no response after 48 hours. The accommodation was good with a good view over the city. We had problems with kitchen equipment not working but this was sorted out. Central... More

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San Jose, California
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

Not a traditional hotel, more of a service apartment, which was good for me since I had been traveling for over a week before arriving in Chengdu. The location is great; close to center city and the metro. Good helpful staff. Unless included in the nightly cost, don't sign up for the on-site breakfast, wasn't much of a selection even... More

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Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Darren S. It was a great pleasure having you stay at Somerset Riverview Chengdu. We acknowledge your concerns regarding the quality of food served at breakfast spread and regret that we were unable to meet your expectations. Your feedback will be shared with the vendor and we will work very closely with them to improve this for the dining... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed in this apartment during our recent stay to Chengdu. The rooms are very spacious and well furnished and I rate it better than any 5 star hotels. I always stay in Somerset apartments in most of the Asian cities I visit on business and holiday and this is probably one of the best. The breakfast though not of... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 21, 2014

One bedroom apartment was spacious, with well equipped kitchen and a washer and dryer. Good Breakfast spread with a mix of Chinese and continental items. The property is centrally located. We didn't experience any issues with noise - had a very peaceful night here.

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Tulsa, OK
Contributor
13 reviews 13 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 7, 2014

This was wonderful for longer trips as it was nice to have access to washer and dryer. I wish I had known that there was not a bath. We were there to adopt a child and I missed being able to enjoy bath time with her. I purchased a baby bath and left it with the registration folks in hopes... More

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Lelystad, The Netherlands
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed April 11, 2014

There is construction work going on and drilling all the time. It is so bad you cannot even work quietly in the office area of the room. I changed room 3 times in 2 days! I try to speak to a manager about it and settle this but no reply just "we are sorry". Well, we are sorry is not... More

Was this review helpful? Yes 2
Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Intothewild_AC. Thank you for choosing Somerset Riverview Chengdu as your choice of accommodation in Chengdu. I apologize for bring you unpleasant experience during your stay, At the same time. Please we assured we will continue to train our staff and improve our service standard so as to provide excellent product and services to all our guests and residents. Once... More

Chicago
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 30, 2014

The Somerset's has enormous, quiet, modern rooms with good beds and IKEA-stocked kitchens. We could have cooked here happily, had we stayed longer. There is good work space and a great view of the tall buildings lining the river. There is a stylish coffee house with waffles (and "pizza") downstairs. If only they were open early enough to get a... More

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Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear drjajekyll, We are very glad to hear that you had enjoyed your stay in Somerset Riverview Chengdu. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. For any assistance in future please do not hesitate to contact me at crissy.yu@the-ascott.com Once again, thank you for making us one of your preferred accommodation choices.... More

Qingdao, China
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 19, 2014 via mobile

Stayed here with husband and 18mo old daughter mid march 2014. Have stayed in a ton of hotels in China and lived here for 6 years. This is THE BEST hotel in China. Sooooo clean, breakfast great. Full kitchen for cooking. They even have a kids play area, pool, ping pong, gym. Really the best hotel I have stayed at.... More

Was this review helpful? Yes 1
Los Angeles, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

Hello TripAdvisor peeps! Long time lurker...first time poster. I really leaned on TripAdvisor for my recent trip to China so thank you all for directing me to the Somerset Riverview! It was a truly wonderful place to land (after a very scary Sichuan Airlines flight...) and we had a serene time there. The Somerset is huge, you really are getting... More

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Bangalore, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 9, 2013

Why I selected this hotel 1. Near to city center 2. Next to the main road, and subway station/bus stop. 3. Excellent in room facility - For cooking your own food (Electric cooker, Microwave oven, Induction stove, Refrigerator) - Nice and soft bed. - Excellent view (facing Tianfu Square). 4. Staff who can speak English. 5. Excellent western breakfast. 6.... More

Was this review helpful? Yes 1
Crissy Y, General Manager at Somerset Riverview Chengdu, responded to this review

Dear VijaiNS, It was a great pleasure having you stay at Somerset Riverview Chengdu. We are glad to hear you and your family were enjoy the stay with us, your kind words will be shared with our team. Thank you so much for Chooesing Somerset of your preferred accommodation choices. We look forward to welcoming you again at any one... More

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Additional Information about Somerset Riverview Chengdu

Address: No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Phone Number:
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Riverview Chengdu 4*
Number of rooms: 200
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