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Holiday Inn Chengdu Century City-East Tower

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No.208 Century City Boulevard, Chengdu 610041, China
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Holiday Inn Chengdu Century City-East Tower
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109 Reviews from our TripAdvisor Community

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Scottsdale, Arizona
Level Contributor
201 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
2 of 5 stars Reviewed October 31, 2015

This hotel is definitely not up to the standards expected of a Holiday Inn property. The room was dirty and the toilet did not flush properly. How frustrating! The bed was uncomfortable and very old and dated! It was annoying because every night you could hear loud music coming from their bar/KTV club. Breakfast was unimpressive. The complimentary wifi was... More 

Helpful?
Thank Samuel A
Jemry Z, Director of Sales at Holiday Inn Chengdu Century City-East Tower, responded to this review

Dear Guest, Thank you for sharing your feedback from your recent stayed with us at Holiday Inn Chengdu Century City-East Tower. We will pass it on to the concerned department, and make sure related actions are in placed. We hope to see you back in your next stay and you will have a new impression with our hotel. Linda Bai... More 

Level Contributor
131 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 12, 2015 via mobile

It's a great location if you want to stay near the exhibition centres, plenty of good restaurants near, the rooms are old and has a smell. The bed is not comfortable at all making it really bad as that's the most important for me. A bad sleep make your day worse.

Helpful?
Thank sbgemstw
Jemry Z, Director of Sales at Holiday Inn Chengdu Century City-East Tower, responded to this review

Dear Guest, Welcome to Holiday Inn Chengdu Century City-East Tower. We value every guest and care his/her stay experience. If you have any question during the stay, you could contact GSC for help. It is our pleasure to have you better served. Please do not leave us too long before you come back us. Linda Bai Distribution & Relationship Marketing... More 

Neuilly-sur-Seine, France
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 15, 2015 via mobile

Hotel was booked by my company during my visit to Chengdu. Check in process was quick, and got the room in 11th floor (non-smoking). Room size is good. Amenities were complete, nice size and clean bathroom. TV channels were ok, most of channels were Chinese, but some sport and news channels in English. Note that their staff were not good... More 

Helpful?
Thank icedrag
Jemry Z, Manager at Holiday Inn Chengdu Century City-East Tower, responded to this review

Dear Guest, Welcome to Holiday Inn Chengdu Century City-East Tower. We value every guest and care his/her stay experience. It is our pleasure to have you better served. Please do not leave us too long before you come back us. Linda Bai Distribution & Relationship Marketing Team More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 22, 2015 via mobile

Can find facility is not new after many years but it's ok to use. Traffic is most topic when people discuss this hotel. I would say yes, there's no place you can go after dinner. But it's not difficult to get a taxi to go out. Moreover, it's quite silent around hotel so you can sleep better than stay in... More 

Helpful?
Thank Nick C
Jemry Z, Manager at Holiday Inn Chengdu Century City-East Tower, responded to this review

Dear Nick C, Thank you for staying at Holiday Inn Chengdu Century City-East Tower. Hotel located in the central business district of South Chengdu , the surrounding supporting facilities, pleasant environment, convenient transportation, not only adjacent to the beautiful Swan lake, also adjacent to Outlet, hope you always stay relax, and we do look forward to welcoming you again in... More 

Simpsonville, South Carolina
Level Contributor
194 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed December 16, 2014

Spent a week here and was pleased with the room and the staff. Rooms are large and comfortable, and very clean. The staff were friendly and most spoke decent English. The breakfast buffet has lots of choices, including both Chinese and Western. The West Tower is a block away and has the fitness room, bar, and a very good dinner... More 

Helpful?
Thank SCFamilyof3
Jemry Z, Manager at Holiday Inn Chengdu Century City-East Tower, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Chengdu Century City-East Tower and taking the time to share your recent experience with us. We are more than delighted to hear that you enjoyed staying with us. Your satisfaction is the best compliments for us. We are looking forward to welcoming you back soon. Coco Jiang Distribution & Relationship Marketing Team More 

Bengaluru (Bangalore), India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 13, 2014

I have stayed here 1 night. The breakfast was good while the room was clean and well maintained. I walked around the area which is beside the international exhibition center with lots of restaurants. The bath room was clean. The front desk staff was helpful using relatively good English in explaining the places around as the car exhibition was under... More 

Helpful?
Thank Sresh2013
Copenhagen
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 8, 2014 via mobile

Standard hotel with good breakfast by Chinese standards. Especially the coffee was excellent. Standard room quality. The tv had both bbc, cnn and other English channels. There are lots of restaurants around the hotel. The staff could speak acceptable English.

Helpful?
1 Thank Engineer101
Jemry Z, aimee.liu@ihg-etghotels.com at Holiday Inn Chengdu Century City-East Tower, responded to this review

Dear Engineer101, thank you for sharing your experience at Holiday Inn Chengdu Century City-East Tower during your business trip.We are definitely proud to have such professional staff and satisfied rooms.We will continue to work hard and ensure our guests a comfortable and pleased stay here with us. Once again, thank you for your support.We look forward to seeing and serving... More 

Bengaluru (Bangalore), India
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 13, 2013

The name Holiday Inn springs a certain level of exception. But as you arrive into the lobby, a little of it is already lost. Firstly with the problem of language. Then, with a less populated lobby which actually looks like a basic annex to the West Wing... almost like Dorm. kind of a hotel made for a lower level kind... More 

Helpful?
Thank Binublr
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City-East Tower, responded to this review

Dear Binublr , thank you for choosing Holiday Inn Chengdu Century City-East Tower during September 2013 for business.We sincerely apologize that your experience fell short of expectations. We will follow up the issues you raised, and please rest assured that we will spare no efforts to improve the quality of our guests' stay.We only hope that you are willing to... More 

Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 13, 2013 via mobile

Very nice lobby. And the staff was all very helpful and excellent. The breakfast was full and packed of people quite difficult to find a seat there. Breakfast was just average. Rooms are great. Location is near to global centre where there is many shops over there. Easily to hire a taxi. Located in a very safe area.

Helpful?
Thank Eileentyl
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City-East Tower, responded to this review

Dear Eileentyl , thank you for staying at Holiday Inn Chengdu Century City-East Tower and full support to our hotel.We are definitely proud to have such dedicated staff and satisfied guest. As you said,hotel is closed to global center and you can enjoy the view from windows.Thanks for your feedback about breakfast,we will take actions to improve the quality.We would... More 

Noida, India
Level Contributor
143 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed September 6, 2013

This property is close to the airport, around 30 minutes and not an expensive taxi ride.The rooms are not very big, but not cramped either, overall decent but the bathroom may need some renovation. In all my hotel stays in China, the staff here at Holiday Inn speak the best English and thankfully understand English as well. The main reason... More 

Helpful?
Thank rishib80
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City-East Tower, responded to this review

Dear Rishib80, thank you for your recommendation after staying at Holiday Inn Chengdu Century City-East Tower during September 2013. We are definitely proud to have such dedicated staff and satisfied guest. We will continue to try our best to offer the best service for all guests.The room renovation had been planed in our 2014 projects.Please come visit us again soon... More 

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