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All 2,056 Chengdu hotels

Holiday Inn Chengdu Century City- West Tower

4.0 of 5 Hotel   |   208 West Tower, Century City Boulevard, Chengdu 610041, China
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Ranked #40 of 2,056 Hotels in Chengdu
A recent review
4 of 5 stars reviewed 3 weeks ago
bhupendrasharma Bangalore, India
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263 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangalore, India
Top Contributor
52 reviews 52 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for two days. I was pleasantly surprised with the warmth and helpfulness some people demonstrated. On two occasion people at the reception of the east tower helped me with the language. good for a short stay.

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Chengdu Century City-West Tower. It will be inspiring to share your feedback with our staff. “Stay Real, Stay You”. Welcome back to us and relax. Coco Jiang Distribution & Relationship Marketing Team More

Doha, Qatar
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

From the metro's red lines' last stop to the huge establishments in the vicinity, no soul will ever wander since everything is century city. Just make sure you know exactly which hotel (west tower, east tower, holiday inn express etc) to make things easier for you. Everything you need is in the area. Train station, malls, park, food stalls to... More

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Appreciate for staying at Holiday Inn Century City Chengdu- West Tower and sharing your observations with us. It is pleased to hear that you enjoyed the stay and took easier trip with us.Welcome back when you come to Chengdu next time! Coco Jiang Distribution & Relationship Marketing Team More

Aurora, IL
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 9, 2014

This hotel's lobby and exterior elevates expectations which are not fulfilled by room experience, onsite restaurant or service. Hotel room and corridors have a typical old-structure antique smell that you get used to only after a few days of stay. Furniture decor and carpets can definitely use some renovation. Onsite restaurant offers large variety of chinese/western breakfast items but is... More

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Chengdu Century City-West Tower. We are striving for offering you a real stay in comfort. It is appreciated that you share your experience, which is important for us to know your mind and make it better. Welcome back when you come to Chengdu next time! Coco Jiang Distribution & Relationship Marketing... More

Mumbai (Bombay), India
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 22, 2014

The hotel exterior looks very modern and so is the lobby and cafe/ restaurant areas. The rooms are ready for a renovation - they are old fashioned with antique furniture, have musty carpets , bad arrangement of furniture within the room with very little space to move, tiny bathroom ! The restaurants need to have a better variety of western... More

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Chengdu Century City-West Tower. Please rest assured that your feedback has been reported to hotel management. Actions are to be taken accordingly to improve guest stay experience. We hope you could provide us an opportunity to feel our hospitality and improvement when you come back to Chengdu. Coco Jiang Distribution &... More

Hong Kong
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 6, 2014

- 10 mins walk to the last stop on the train line. 25mins train to city. - No transport nearby - Breakfast is so so... - Good that it's really spacious in the neighborhood ... no food around except a Dico's (fast food restaurant) which tasted like fake chicken.... - Staff is friendly.... not good in English though... - Room... More

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Elton Ma, Thank you for staying at Holiday Inn Chengdu Century City-West Tower.You can contact Guest Sevive Center free when you have any queries, we will provide professinal service for you.Wish you a nice trip. Coco Jiang Distribution & Relationship Marketing Team More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 19, 2014

Stay there for 3 nights for business trip. It is walking distance to the expo and the train station. The lobby and room is comfortable. free wifi. It is suitable for business trip but not for holiday.Around 40mins to the city center.

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Chengdu Century City-West Tower. We are glad to hear your feedback. Our hotel around Global Center shopping mall just 10 minutes, wish we can provide you more convenience. Let's welcome you back next time. Coco Jiang Distribution & Relationship Marketing Team More

Jelenia Góra
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 23, 2014

I reached the hotel after a long travel from Europe. Check in process was efficient and staff was helpful and nice. The room is comfortable including free wi-fe, an iron and a rope plus slippers. The only weakness I found was a condition of the shower which required redecoration. The hotel offers all you need when travelling on business: restaurants,... More

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angelaw513, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Jelenia, What a touching review! We are grateful for your stay with us during the business trip at Holiday Inn Chengdu Century City- West Tower. It will be inspiring to share your feedback with our staff. “Stay Real, Stay You”. Welcome back to us and relax. Angela Wen Distribution & Relationship Marketing Team More

Shanghai, China
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 18, 2014

First time in this hotel, the reason it being within spitting distance of the Century City Exhibition & Convention Center. But, it had been a very pleasant experience. First they upgraded me to executive floor (perhaps my being a Priority Club member had something to do with it). Rooms are spacious and facilities are very much self-sustained. Furniture is a... More

Was this review helpful? Yes
angelaw513, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear IHG Rewards Club member, Thank you for choosing Holiday Inn Chengdu Century City- West Tower during your business trip. Close to airport with convenient public transportion nearby, we are striving for offering you a real stay in comfort. It is appreciated that you share your experience, which is important for us to know your mind and make it better.... More

Shanghai, China
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 25, 2014

Was only there for a few hours, arrived late and left early. Although it was very good. Hotel is large and seemed new. Rooms were also very big with large bathrooms. Didn’t have any coffee in the room only Chinese tea. Staff were very helpful and efficient during my short stay but I would definitely use the hotel again

Was this review helpful? Yes
angelaw513, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for choosing to stay at Holiday Inn Chengdu Century City- West Tower. It is pleased to hear that the cozy room brought to you a comfortable stay during your business trip. There are coffee bags and local tea bags prepared to make your stay relaxed. Appreciate your observations and we are following up on it. Sincerely... More

Hong Kong, China
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 4, 2014

My second time staying here and unfortunately I made this trip during Chinese New Year. Sleep was largely disturbed by noise from firecrackers and fireworks. Adding to that was the uncontrollable room temperature. The room was a bit too warm and tried to put air conditioning switches to "cool" and "20 degrees". Was surprised to see the vents spitting out... More

Was this review helpful? Yes
angelaw513, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Tmtexpress, Thank you for your return to Holiday Inn Chengdu Century City- West Tower. It is our sincere apology to your unpleasant stay this time. Please rest assured that your feedback has been reported to hotel management. Actions are to be taken accordingly to improve guest stay experience. We hope you could provide us an opportunity to feel our... More

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Additional Information about Holiday Inn Chengdu Century City- West Tower

Address: 208 West Tower, Century City Boulevard, Chengdu 610041, China
Phone Number:
Location: China > Sichuan > Chengdu
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Chengdu Century City- West Tower 4*
Number of rooms: 775
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Also Known As:
Holiday Inn West Century City Hotel Chengdu
Holiday Inn Chengdu
Chengdu Holiday Inn

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