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All 1,840 Chengdu hotels

Holiday Inn Chengdu Century City- West Tower

4.0 of 5 Hotel   |   208 West Tower, Century City Boulevard, Chengdu 610041, China
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Holiday Inn Chengdu Century City- West Tower
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Ranked #53 of 1,840 hotels in Chengdu
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Dochenry2013 Shanghai, China
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246 people have reviewed this hotel

Traveler rating
    58
    131
    50
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3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Shanghai, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

First time in this hotel, the reason it being within spitting distance of the Century City Exhibition & Convention Center. But, it had been a very pleasant experience. First they upgraded me to executive floor (perhaps my being a Priority Club member had something to do with it). Rooms are spacious and facilities are very much self-sustained. Furniture is a... More

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Beijing, China
Contributor
20 reviews 20 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was only there for a few hours, arrived late and left early. Although it was very good. Hotel is large and seemed new. Rooms were also very big with large bathrooms. Didn’t have any coffee in the room only Chinese tea. Staff were very helpful and efficient during my short stay but I would definitely use the hotel again

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angelaw513, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for choosing to stay at Holiday Inn Chengdu Century City- West Tower. It is pleased to hear that the cozy room brought to you a comfortable stay during your business trip. There are coffee bags and local tea bags prepared to make your stay relaxed. Appreciate your observations and we are following up on it. Sincerely... More

Hong Kong, China
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 4, 2014

My second time staying here and unfortunately I made this trip during Chinese New Year. Sleep was largely disturbed by noise from firecrackers and fireworks. Adding to that was the uncontrollable room temperature. The room was a bit too warm and tried to put air conditioning switches to "cool" and "20 degrees". Was surprised to see the vents spitting out... More

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angelaw513, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Tmtexpress, Thank you for your return to Holiday Inn Chengdu Century City- West Tower. It is our sincere apology to your unpleasant stay this time. Please rest assured that your feedback has been reported to hotel management. Actions are to be taken accordingly to improve guest stay experience. We hope you could provide us an opportunity to feel our... More

India
1 review
5 of 5 stars Reviewed January 29, 2014 via mobile

We stayed for eleven nights in hotel holiday inn west tower from 9 Jan to 20th Jan 2014.we really enjoy our stay here, the staff is very very helpful and friendly.rooms are very spacious, and bathrooms are very neat and clean.front desk team is very polite and always ready to help even though it is not part of their job,specially... More

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angelaw513, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you very much for your recommendation of Holiday Inn Century City Chengdu- West Tower. It is an honor for us to have you stay here. Your satisfaction is a huge impetus for our staff to serve better and better. Hope you also feel the Chinese New Year happiness and the trip in Chengdu will be memorable. We... More

Yorktown
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 20, 2013

I stayed on the 'Executive Floor' and I was disappointed. There was no printed explanation of exactly what benefits are included. I made that selection based on experience at other Chinese Holiday Inns. Trying to get a clear answer from the staff proved difficult at best, with conflicting answers. My room was in need of a 'refresh', wear was evident.... More

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Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Chengdu Century City during December 2013.It is pleased to know that you are satisfied with the breakfast.We will follow up the issues that you mentioned about our rooms and executive floor benefits. If you have any questions during your next stay, you could contact our guest sevice center or duty manager. We... More

Wareham, United Kingdom
Top Contributor
136 reviews 136 reviews
60 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 23, 2013

This hotel is OK. Rooms are a bit pokey, but just about liveable. OK gym. Breakfast is massive although could be vastly improved by doing few things but better. But in the end this hotel really is about catering for the masses who are coming to the conference centre. Other then that there is nothing here and best avoided. If... More

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Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Claude K, thank you for staying at Holiday Inn Chengdu Century City during your business trip.We are glad to know that you are satisfied with the GYM, price and conference facilities. Hotel is closed to subway station and many shopping malls so that you could go anywhere expediently during your spare time.We hope that you will choose our hotel... More

Hong Kong, China
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 11, 2013

the hotel is right next to a large convention centre and outlet mall. unfortunately there is absolutely nothing interesting around - no restaurants, no real good bargains from the outlet. hotel staff suggested we take a 5-min cab ride to "Century Global Center", which is a new shopping / hotel / conference complex. i didn't do so but instead took... More

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Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Tmtexpress, thank you for taking the time to post your review of our hotel on TripAdvisor to express your thoughts and concerns on your recent stay at Holiday Inn Chengdu Century City.It is pleased to know that you had a comfortable stay with us.The Hotel is located in the Century City district in southern Chengdu,which features with the New... More

Quezon City, Philippines
Top Contributor
98 reviews 98 reviews
17 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed October 7, 2013

The Holiday Inn Hotel at the Century City in Chengdu was our first and last stop in our 6-day tour of China. The 6 day tour was quite hectic and we really didn't have the time to appreciate the hotel. On our last day, we had breakfast at 6:30 a.m. before we depart to the airport for Hongkong. Our group... More

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Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear KIMI4812, We appreciate for your detailed comments and your kind support to our hotel.We are delighted to hear that you were impressed by our breakfast at Holiday Inn Chengdu Century City.Sorry for the smells of cigarettes, we will pay more attention to clean rooms and keep fresh air on the move.We hope that you will choose our hotel again... More

Rowland Heights, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 5, 2013

This is a nice quality hotel and they have a nice room and excellent B/fast Restaurant. If you are on a business trip and convention please use this hotel. The only problem is English speaking hotel staff, the only person who speak English is hotel front desk supervisor, the reception staff is too slow for check-in or check out. They... More

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Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Rztravels, We appreciate for your detailed comment and your kind support to our hotel. As you mentioned, Holiday Inn Chengdu Century City is closed to covention center.Thank you for your recommendation and support.It is pleased to know that you are satisfied with the room and breakfast.Your valuable comments which will improve us to serve guests better.We will enhance the... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2013

This hotel is old and tired, the rooms smell damp and are worn out. The noise from the side that faces the shops can be very noisy if there is a "special" exhibition on. It is a poor location for the city. The bathrooms are disgusting and have been patched up many times over the years. Do not stay here... More

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Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Wagu, thank you for choosing Holiday Inn Chengdu Century City as your preferred hotel during October 2013.We are very sorry that your recent stay with us left you dissatisfied.We will take action to solve the issues you raised, as the noise,bathroom cleanliness and smelly room,please rest assured that we will spare no efforts to improve the quality of our... More

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Additional Information about Holiday Inn Chengdu Century City- West Tower

Also Known As:
Holiday Inn West Century City Hotel Chengdu
Holiday Inn West Century City Hotel
Holiday Inn Chengdu
Chengdu Holiday Inn
Address: 208 West Tower, Century City Boulevard, Chengdu 610041, China
Phone Number:
Location: China > Sichuan > Chengdu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Luxury Hotel in Chengdu
#68 Best Value Hotel in Chengdu
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Chengdu Century City- West Tower 4*
Official Description (provided by the hotel):
Holiday Inn East Century City Chengdu is located in the Century City complex in southern Chengdu, which features the New Chengdu International Exhibition & Convention Center and Causeway Bay Shopping Mall.The Hotel has 190 modern and quiet guest rooms including 16 suites and 40 Executive Club rooms with business friendly features. There are 3 various outlets for dining and entertainment. ... more   less 
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