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Holiday Inn Chengdu Century City- West Tower

4.0 of 5
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208 West Tower, Century City Boulevard, Chengdu 610041, China
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Holiday Inn Chengdu Century City- West Tower
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Ranked #34 of 2,073 Hotels in Chengdu
A recent review
4 of 5 stars Reviewed February 16, 2015
Thomas L Ghent, Belgium
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272 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rimini, Italy
Top Contributor
102 reviews 102 reviews
55 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

considering that they double the price because of Chengdu Food and wine fair, I think is really not acceptable that they turn off air conditioning just to save cost. In my room temperaure reach 28 C !! Anyway finally they move me at Intercontinental hotel near by. In any cae the hotel is vey messy and busy not acceptable standard... More 

Was this review helpful? Yes
Jemry Z, 经理 at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying with us at Food & Drinks Fair. We are so sorry to hear about you had a bad experience during this time.Actions are to be taken accordingly to improve guest stay experience. We hope you could provide us an opportunity to feel our hospitality and improvement when you come back to Chengdu. Coco Jiang... More 

Ghent, Belgium
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 16, 2015

My stay at the Holiday Inn was very pleasant. Gym open until 11 p.m. ATM in the lobby. Great variety of food at breakfast. 5 minutes walk from the Century city metro station. Walking distance from the Global Center.

Was this review helpful? Yes
Jemry Z, 经理 at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Appreciate for staying at Holiday Inn Century City Chengdu- West Tower and sharing your observations with us. It is pleased to hear that you enjoyed the stay with us. To have more privacy and benefits, including complimentary breakfast, club floor rooms are recommended to enjoy. Let's make your trip wonderful! Coco Jiang Distribution & Relationship Marketing Team More 

Hong Kong
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

There are many Holiday Inn hotels in Chengdu, and sometimes even taxi drivers get confused. This one is amongst the newer ones which is located inside an exhibition and shopping complex in the southern part of the city. Depending on traffic condition it would take 20-30 minutes taxi ride from the airport. The key is you must tell the taxi... More 

Was this review helpful? Yes
Jemry Z, 经理 at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Appreciate for staying at Holiday Inn Century City Chengdu- West Tower and sharing your observations with us. It is pleased to hear that you enjoyed the stay with us. To have more privacy and benefits, including complimentary breakfast, club floor rooms are recommended to enjoy. Let's make your trip wonderful! Coco Jiang Distribution & Relationship Marketing Team More 

Chennai (Madras), India
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 17, 2015

I stayed there for only 2 nights, on a business trip. All the staff was very friendly and helpful. Breakfast was good. Though the room is quite small, it has all the necessary facilities. Overall experience was excellent and would recommend all to stay there.

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Sydney, Australia
Top Contributor
54 reviews 54 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed here for a week in May 2014. It is a pleasant hotel with friendly staff. The breakfast is marvellous and makes a great start to each day. The water spray from our shower was more like a hose than a shower so we showed the floor supervisor and within a few hours the shower nozzle was replaced and... More 

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Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 29, 2014

Stayed in this hotel from 22 November until 22 December. Room was nice, clean but with noise neighborhood. If you got louder neighbors in the rooms next door, it's not so quiet. Breakfast is good. Room service is well serviced. All the staff is very friendly. For me the biggest problem was the location, is far from centre, so it's... More 

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Bengaluru (Bangalore), India
Top Contributor
65 reviews 65 reviews
41 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 4, 2014

I stayed here for two days. I was pleasantly surprised with the warmth and helpfulness some people demonstrated. On two occasion people at the reception of the east tower helped me with the language. good for a short stay.

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Chengdu Century City-West Tower. It will be inspiring to share your feedback with our staff. “Stay Real, Stay You”. Welcome back to us and relax. Coco Jiang Distribution & Relationship Marketing Team More 

Doha, Qatar
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2014

From the metro's red lines' last stop to the huge establishments in the vicinity, no soul will ever wander since everything is century city. Just make sure you know exactly which hotel (west tower, east tower, holiday inn express etc) to make things easier for you. Everything you need is in the area. Train station, malls, park, food stalls to... More 

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Appreciate for staying at Holiday Inn Century City Chengdu- West Tower and sharing your observations with us. It is pleased to hear that you enjoyed the stay and took easier trip with us.Welcome back when you come to Chengdu next time! Coco Jiang Distribution & Relationship Marketing Team More 

Aurora, IL
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 9, 2014

This hotel's lobby and exterior elevates expectations which are not fulfilled by room experience, onsite restaurant or service. Hotel room and corridors have a typical old-structure antique smell that you get used to only after a few days of stay. Furniture decor and carpets can definitely use some renovation. Onsite restaurant offers large variety of chinese/western breakfast items but is... More 

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Chengdu Century City-West Tower. We are striving for offering you a real stay in comfort. It is appreciated that you share your experience, which is important for us to know your mind and make it better. Welcome back when you come to Chengdu next time! Coco Jiang Distribution & Relationship Marketing... More 

Mumbai (Bombay), India
Top Contributor
66 reviews 66 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 22, 2014

The hotel exterior looks very modern and so is the lobby and cafe/ restaurant areas. The rooms are ready for a renovation - they are old fashioned with antique furniture, have musty carpets , bad arrangement of furniture within the room with very little space to move, tiny bathroom ! The restaurants need to have a better variety of western... More 

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Chengdu Century City-West Tower. Please rest assured that your feedback has been reported to hotel management. Actions are to be taken accordingly to improve guest stay experience. We hope you could provide us an opportunity to feel our hospitality and improvement when you come back to Chengdu. Coco Jiang Distribution &... More 

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