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Holiday Inn Chengdu Century City- West Tower

#34 of 2,072 Hotels in Chengdu
Certificate of Excellence
4.0 of 5
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208 West Tower, Century City Boulevard, Chengdu 610041, China
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Holiday Inn Chengdu Century City- West Tower
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Ranked #34 of 2,072 Hotels in Chengdu
Certificate of Excellence
  • 4.0 of 5
  • Luxury
A recent review
4 of 5 stars reviewed 6 days ago
Sagira J Hyderabad, India
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hyderabad, India
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good hotel for foreign travelers as the front desk staff is able to speak English and assist. Most hotels in Chengdu does not have staff that speak in English and therefore gets difficult for foreign travelers. The breakfast is decent. The rooms are very clean and the bed comfortable. Wifi connectivity was not good in the room.

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Hale, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 17, 2015

a really nice hotel but right at the end of the metro line no. 2 century plaza? lovely staff. when I checked in they only gave me a couple of complimentary drinks vouchers but said if I came back letter they would give me a few more and they did. such a nice gesture. room was a little dated but... More 

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Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Platinum Member, Thank you for staying at Holiday Inn Chengdu Century City! It is pleased to hear that you enjoyed the stay with us. It is appreciated that you share your experience, which is important for us to know your mind and make it better. Welcome back when you come to Chengdu next time! Let's make your trip wonderful!... More 

Rimini, Italy
Top Contributor
105 reviews 105 reviews
57 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed March 30, 2015 via mobile

considering that they double the price because of Chengdu Food and wine fair, I think is really not acceptable that they turn off air conditioning just to save cost. In my room temperaure reach 28 C !! Anyway finally they move me at Intercontinental hotel near by. In any cae the hotel is vey messy and busy not acceptable standard... More 

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Jemry Z, 经理 at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying with us at Food & Drinks Fair. We are so sorry to hear about you had a bad experience during this time.Actions are to be taken accordingly to improve guest stay experience. We hope you could provide us an opportunity to feel our hospitality and improvement when you come back to Chengdu. Coco Jiang... More 

Ghent, Belgium
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 16, 2015

My stay at the Holiday Inn was very pleasant. Gym open until 11 p.m. ATM in the lobby. Great variety of food at breakfast. 5 minutes walk from the Century city metro station. Walking distance from the Global Center.

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Jemry Z, 经理 at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Appreciate for staying at Holiday Inn Century City Chengdu- West Tower and sharing your observations with us. It is pleased to hear that you enjoyed the stay with us. To have more privacy and benefits, including complimentary breakfast, club floor rooms are recommended to enjoy. Let's make your trip wonderful! Coco Jiang Distribution & Relationship Marketing Team More 

Hong Kong
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

There are many Holiday Inn hotels in Chengdu, and sometimes even taxi drivers get confused. This one is amongst the newer ones which is located inside an exhibition and shopping complex in the southern part of the city. Depending on traffic condition it would take 20-30 minutes taxi ride from the airport. The key is you must tell the taxi... More 

Was this review helpful? Yes
Jemry Z, 经理 at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Appreciate for staying at Holiday Inn Century City Chengdu- West Tower and sharing your observations with us. It is pleased to hear that you enjoyed the stay with us. To have more privacy and benefits, including complimentary breakfast, club floor rooms are recommended to enjoy. Let's make your trip wonderful! Coco Jiang Distribution & Relationship Marketing Team More 

Chennai (Madras), India
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 17, 2015

I stayed there for only 2 nights, on a business trip. All the staff was very friendly and helpful. Breakfast was good. Though the room is quite small, it has all the necessary facilities. Overall experience was excellent and would recommend all to stay there.

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Sydney, Australia
Top Contributor
68 reviews 68 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed here for a week in May 2014. It is a pleasant hotel with friendly staff. The breakfast is marvellous and makes a great start to each day. The water spray from our shower was more like a hose than a shower so we showed the floor supervisor and within a few hours the shower nozzle was replaced and... More 

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Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 29, 2014

Stayed in this hotel from 22 November until 22 December. Room was nice, clean but with noise neighborhood. If you got louder neighbors in the rooms next door, it's not so quiet. Breakfast is good. Room service is well serviced. All the staff is very friendly. For me the biggest problem was the location, is far from centre, so it's... More 

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Bengaluru (Bangalore), India
Top Contributor
67 reviews 67 reviews
43 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 4, 2014

I stayed here for two days. I was pleasantly surprised with the warmth and helpfulness some people demonstrated. On two occasion people at the reception of the east tower helped me with the language. good for a short stay.

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Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Chengdu Century City-West Tower. It will be inspiring to share your feedback with our staff. “Stay Real, Stay You”. Welcome back to us and relax. Coco Jiang Distribution & Relationship Marketing Team More 

Doha, Qatar
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2014

From the metro's red lines' last stop to the huge establishments in the vicinity, no soul will ever wander since everything is century city. Just make sure you know exactly which hotel (west tower, east tower, holiday inn express etc) to make things easier for you. Everything you need is in the area. Train station, malls, park, food stalls to... More 

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Appreciate for staying at Holiday Inn Century City Chengdu- West Tower and sharing your observations with us. It is pleased to hear that you enjoyed the stay and took easier trip with us.Welcome back when you come to Chengdu next time! Coco Jiang Distribution & Relationship Marketing Team More 

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