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Holiday Inn Chengdu Century City- West Tower

#40 of 2,070 Hotels in Chengdu
Certificate of Excellence
4.0 of 5
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208 West Tower, Century City Boulevard, Chengdu 610041, China
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Holiday Inn Chengdu Century City- West Tower
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280 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Doha, Qatar
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 3, 2015

It a good hotel....staff are very helpful (despite many dont speak english)...the room that I got was nothing less that 'lavish'....food is good but the inroom dining menu i very limited. But the hotel is very well located and you have many retaurants withing a minute of walking distance. If one gets time they should take a walk to the... More 

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, It is always our honor to welcome you stay with us at Holiday Inn Chengdu Century City-West Tower. We are delighted to learn that you truly enjoyed the overall experience. Thank you for sharing your inspiring review with us and we do hope to be able to welcome you back not far in the near future. Coco Jiang... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
4 of 5 stars Reviewed July 3, 2015

The place was good for what I went there for which is to participate in an expo that was organized just next door from the property. connectivity was good via taxis that you can get the staff to hail them for you. they can help you communicate to the drivers where you want to go too which is good. New... More 

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear JulianLim, It is always our honor to welcome you stay with us at Holiday Inn Chengdu Century City. We are delighted to learn that you truly enjoyed the overall experience. Thank you for sharing your inspiring review with us and we do hope to be able to welcome you back not far in the near future. Coco Jiang Distribution... More 

Hyderabad, India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 25, 2015

Good hotel for foreign travelers as the front desk staff is able to speak English and assist. Most hotels in Chengdu does not have staff that speak in English and therefore gets difficult for foreign travelers. The breakfast is decent. The rooms are very clean and the bed comfortable. Wifi connectivity was not good in the room.

Was this review helpful? Yes
Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Chengdu Century City-West Tower. It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve.Sincerely looking forward to meet you again here! Coco Jiang Distribution & Relations Marketing More 

Hale, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 17, 2015

a really nice hotel but right at the end of the metro line no. 2 century plaza? lovely staff. when I checked in they only gave me a couple of complimentary drinks vouchers but said if I came back letter they would give me a few more and they did. such a nice gesture. room was a little dated but... More 

Was this review helpful? Yes
Jemry Z, Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Platinum Member, Thank you for staying at Holiday Inn Chengdu Century City! It is pleased to hear that you enjoyed the stay with us. It is appreciated that you share your experience, which is important for us to know your mind and make it better. Welcome back when you come to Chengdu next time! Let's make your trip wonderful!... More 

Rimini, Italy
Level Contributor
116 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed March 30, 2015 via mobile

considering that they double the price because of Chengdu Food and wine fair, I think is really not acceptable that they turn off air conditioning just to save cost. In my room temperaure reach 28 C !! Anyway finally they move me at Intercontinental hotel near by. In any cae the hotel is vey messy and busy not acceptable standard... More 

Was this review helpful? Yes
Jemry Z, 经理 at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for staying with us at Food & Drinks Fair. We are so sorry to hear about you had a bad experience during this time.Actions are to be taken accordingly to improve guest stay experience. We hope you could provide us an opportunity to feel our hospitality and improvement when you come back to Chengdu. Coco Jiang... More 

Ghent, Belgium
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 16, 2015

My stay at the Holiday Inn was very pleasant. Gym open until 11 p.m. ATM in the lobby. Great variety of food at breakfast. 5 minutes walk from the Century city metro station. Walking distance from the Global Center.

Was this review helpful? Yes
Jemry Z, 经理 at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Appreciate for staying at Holiday Inn Century City Chengdu- West Tower and sharing your observations with us. It is pleased to hear that you enjoyed the stay with us. To have more privacy and benefits, including complimentary breakfast, club floor rooms are recommended to enjoy. Let's make your trip wonderful! Coco Jiang Distribution & Relationship Marketing Team More 

Hong Kong
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

There are many Holiday Inn hotels in Chengdu, and sometimes even taxi drivers get confused. This one is amongst the newer ones which is located inside an exhibition and shopping complex in the southern part of the city. Depending on traffic condition it would take 20-30 minutes taxi ride from the airport. The key is you must tell the taxi... More 

Was this review helpful? Yes
Jemry Z, 经理 at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Appreciate for staying at Holiday Inn Century City Chengdu- West Tower and sharing your observations with us. It is pleased to hear that you enjoyed the stay with us. To have more privacy and benefits, including complimentary breakfast, club floor rooms are recommended to enjoy. Let's make your trip wonderful! Coco Jiang Distribution & Relationship Marketing Team More 

Chennai (Madras), India
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 17, 2015

I stayed there for only 2 nights, on a business trip. All the staff was very friendly and helpful. Breakfast was good. Though the room is quite small, it has all the necessary facilities. Overall experience was excellent and would recommend all to stay there.

Was this review helpful? Yes
Sydney, Australia
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed here for a week in May 2014. It is a pleasant hotel with friendly staff. The breakfast is marvellous and makes a great start to each day. The water spray from our shower was more like a hose than a shower so we showed the floor supervisor and within a few hours the shower nozzle was replaced and... More 

Was this review helpful? Yes
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 29, 2014

Stayed in this hotel from 22 November until 22 December. Room was nice, clean but with noise neighborhood. If you got louder neighbors in the rooms next door, it's not so quiet. Breakfast is good. Room service is well serviced. All the staff is very friendly. For me the biggest problem was the location, is far from centre, so it's... More 

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