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Datong Great Palace Hotel

No.452 Weidu Avenue, Datong 037005, China
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Datong Great Palace Hotel
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Ranked #2 of 148 Hotels in Datong
A recent review
4 of 5 stars reviewed 2 weeks ago
PatriciaTasca Hong Kong, China
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32 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights and most of the staff doesn't speak english. We tried to order food but the room service attendant didn't speak english. Until we found the customer relationship manager Victor, we had a hard time trying to communicate at the hotel. But Victor was very helpful in every little thing. We need to go to a... More 

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

We visited Datong from 21st- 23rd December 2014. On the 1st night of our stay at this hotel, we were complaining about how hot the hotel room is and the svs staff heard it and brought us barley drinks that she brewed to help cool us. The next day I left my torned trousers on the desk in the morning,... More 

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Stratford, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

As travel agents travelling on a FAM we were moving fast so accommodations were late arriving usually after dark. For this reason I can't say what the location was like . The hotel itself felt new and beside the fact that we arrived around 9:30, hungry and their restaurant/bar and room service were not open, it was a beautiful hotel.... More 

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Singapore, Singapore
Top Contributor
62 reviews 62 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 27, 2014

This is the best hotel throughout our tour to Shanxi. It is spacious and new. There is not much next to the hotel. Wifi was stable, there was toiletries and heater in the room. We enjoyed the sitting area.

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Singapore
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 1, 2014

Hotel is relatively new. Rooms are decent sized. We were given a two bedroom suite. Comfortable sleep. Toilet is good enough as compared to horrible ones I have stayed in. Breakfast has a good spread - the best so far in my 11 day vacation and among the 8 hotels that I moved around. Free wifi too..

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Richmond, Virginia
Top Contributor
90 reviews 90 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 21, 2013

For Americans traveling to China, this large hotel with large guest rooms represents a great value. I did find the carpet in my guest room was very stained, the air conditioning didn't sufficiently cool the room, and housekeeping was inconsistent. One guest in my party couldn't adjust the water temperature in the shower. Very few staff members speak English so... More 

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Beijing, China
1 review
4 of 5 stars Reviewed October 5, 2013

Found the hotel on ctrip with the help of a local colleauge in China. http://hotels.ctrip.com/hotel/436531.html Price for a room with three beds was 550Y/night in the October holiday which must be considered good (being a public holiday!) The breakfast was ok and even had western alternatives like cereals, espresso and others. Good indeed! Would not hesitate to stay there again... More 

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Shanghai, China
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2013

Who knows exactly how we ended up in Datong, but being there you couldn't do better than staying at the Great Palace. For the price the room was palatial, we did Pilates on the (very clean floors) with room to spare. English downstairs wasn't fantastic but the willingness shown by the staff to do whatever was needed to make our... More 

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 20, 2013 via mobile

Booked a standard room via ctrip and got an excellent deal on this 5 star hotel. Hotel itself is presentable, so were the rooms. The entire staff were very hospitable, from the bellboys to the managers, all provided us with the utmost service, were some of the best I've encountered in China. Agreed with the other reviewers, housekeeping needs work,... More 

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Singapore, Singapore
Top Contributor
178 reviews 178 reviews
30 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed May 1, 2013

Not bad for a 5 star hotel in China and we were told that this is one of the best in Datong. Interestingly it didn't have a very grand lobby but the room was chic and great for a couple, we loved it. However, just poor house-keeping, there was no hot water and they sent someone work on it in... More 

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