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All 1,192 Qingdao hotels

Shangri-La Hotel Qingdao

5.0 of 5 Hotel   |   No.9 Xianggang Middle Road, Shinan District, Qingdao 266071, China
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Ranked #4 of 1,192 hotels in Qingdao
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
Russell P Austin, Texas
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1,196 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Austin, Texas
Top Contributor
146 reviews 146 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Having stayed at this location in the past, I was anticipating a newer room located in the Valley View Wing. Upon check-in, we were advised that despite having booked, there was no available rooms in the new wing and we would need to stay in the older City Wing. We were upgraded to a nice two-room suite, but this did... More

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Beijing, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am a business man, working in Beijing. Due to urgent business trip, after I arrived Beijing airport I recoganized that I left my Dell notebook's adapter at office. And the next day morning, I still had a very important presentation at cutomer side which PPT was not completely prepared yet. So, I had to phone call to Qingdao Shangri-La... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear Chengguang J, Thank you for choosing Shangri-La Hotel, Qingdao and taking your time to share your experience in the hotel. I am delighted our colleagues exhibit our Shangri-La Care and went that extra mile to assist you. Thank you for your feedback. I will certainly pass your kind note to Liu, Zata and Winni. Yours sincerely, Henry Lee General... More

oslo
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for four nights during a business visit. Rooms are nice and clean, and the hotel offers a very good breakfast. Internet was very poor. Was not able to work from the room. Also the air-conditioning seemed to be centrally controlled. The setting in the room did not matter. It was a bit warm, and I was not able to... More

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SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear arvid59, Thank you for staying at Shangri-La Hotel, Qingdao and for the compliments about our guest room, breakfast and gym. I was pleased that you enjoyed your stay but noted your disappointment on Internet access and air-conditioning. I have shared your feedback with all department heads related and will address the issues. We will work harder and improve our... More

Qingdao, China
1 review
4 of 5 stars Reviewed 2 weeks ago

Even though my friend has residence in Qingdao, we decided to spend a little bit of time at this hotel. Fully enjoyed the Lounge, where we had a very relaxed experience. The food and beverages were nicely presented. Fully enjoyed Shang Palace dinner. It was crowded but service was impeccable. Quality of food was excellent. Stayed the night and enjoyed... More

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SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear David Y, Thank you for taking your time to share your feedback regarding your recent stay in Shangri-La Hotel, Qingdao. We are delighted to learn that you have enjoyed your stay with us. We look forward to welcoming you back in the not too distant future. Yours sincerely, Henry Lee General Manager More

Beijing, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 3 nights at the hotel. I have to say that although the service is good, it is not the best Shangri-La 5 star I have stayed before. Service is not consistent across and you will find very good service in one area and is shocked to find bad ones in another area. The room is outdated and old... More

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SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear swlee1, Thank you for choosing Shangri-La Hotel, Qingdao and sharing your comments with us. I am very disappointed to learn that on this occasion the hotel did not live up to the high standards of service and I am quite concerned about your feedback on the inconsistent service. Please accept my sincere apologies for the service shortfalls. I am... More

Noumea
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for work for 3 weeks. Staff are very helpful and always very friendly, with many speaking english. Willing to help you with directions, where to shop, where to eat. The breakfast Buffet had a large selection to choose from. Western and Eastern.

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SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear smd312, Thank you for staying at Shangri-La Hotel, Qingdao and your positive feedback. I am delighted to learn that you have enjoyed our services and facilities. I look forward to welcoming back to Shangri-La Hotel, Qingdao soon. Yours sincerely, Henry Lee General Manager More

Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Second stay in last 3 months , always good services and always great experience, I enjoyed a lot fitness center and swimming pool, great amenities. Wide and tasty food choice, breakfast at Yum is fantastic, staff is very nice and offer great support, QBar at night is superb. Even if construction is going on at main entrance no major disturbance... More

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SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear globetrottrer, Thank you for your continued support to Shangri-La Hotel, Qingdao. I am delighted to learn that you have enjoyed our facilities and services during your recent stay with us, especially for our Food & Beverage and Health Club. We will certainly continue to work harder and improve our facilities. Once again, thank you for your kind note. Yours... More

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed for business .. room is way outdated, as is the lobby and the floors. Carpets are fully stained, and it smells on floor (due to the stains). The airco does not function as an airco should. The room does not get fresh, but remains too warm. Complained, and a mechanic checked the system ... mentioned that the airflow was... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear Patrick D, Thank you for your choosing Shangri-La Hotel, Qingdao. Please accept my sincere apologies for the inconveniences you experienced during your stay with us. Your feedback has been shared with the respective department heads concerned. We are so sorry we have disappointed you and seek your indulgence on this occasion. The hotel’s City Wing guest rooms renovation will... More

Skive, Denmark
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice - kind and excellent staff. Wonderfull hotel and atmospheare Good area - nearby seeside and olympic sity Close to new metro contruction - lot of construction work and high buildings give some noice and destroy the good sea view. - thats a pity. - but heavy traffic during rush hour

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear Maj S, Thank you for staying at Shangri-La Hotel, Qingdao and for your positive feedback on hotel services and facilities. We are delighted to learn that you had a wonderful stay experience in the hotel. Once again, thank you for your comments and we look forward to welcoming back to Shangri-La Hotel, Qingdao in the near future. Yours sincerely,... More

Airlie Beach, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Business trip and conference, great facilities, excellent staff, would recommend hotel to anyone and would definitely stay here again. Great gym and swimming pool, Café Yum food and service excellent.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear Pascal S, Thank you for your kind feedback and spending time to share with us regarding your recent stay in Shangri-La Hotel, Qingdao. We are delighted that you have enjoyed our facilites and services in particularly for our Health Club and Café Yum. We look forward to welcoming you back to the Hotel on your next visit to Qingdao.... More

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Additional Information about Shangri-La Hotel Qingdao

Also Known As:
Shangri La Hotel Qingdao
Shangri La Hotel
Address: No.9 Xianggang Middle Road, Shinan District, Qingdao 266071, China
Location: China > Shandong > Qingdao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Qingdao
#4 Luxury Hotel in Qingdao
#63 Best Value Hotel in Qingdao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Qingdao 5*
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