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Shangri-La Hotel Qingdao

#3 of 1,375 Hotels in Qingdao
Certificate of Excellence
5.0 of 5
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No.9 Xianggang Middle Road, Shinan District, Qingdao 266071, China
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Qingdao Retreat Package
Shangri-La Hotel Qingdao
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Ranked #3 of 1,375 Hotels in Qingdao
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Jjjlesles Quebec City, Canada
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1,330 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quebec City, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, good service and very good Italian restaurant Da Vinci. One of the best restaurant you can find into an hotel in China. We stayed at the new Valley wing. Beautiful and modern room. I recommend.

Review collected in partnership with shangri-la.com

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My husband and I have travelled and stayed in various Shangri-la hotels in the past. This time we chose Shangri-La Qingdao to host our belated wedding banquet and our new born's welcome party because we believed Shangri-la always have the highest standard and nothing would go wrong. However, we're wrong this time. This is by far the worst Shangri-la experience... More 

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SLQCHINA, Manager at Shangri-La Hotel Qingdao, responded to this review

Dear littlesunshine2015, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Ningbo, China
Top Contributor
73 reviews 73 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a birthday celebration at this property and I think it is the best hotel I have stayed in China. Arrived late to the property after a two hour flight delay however staff were available to check us in Check in was prompt and friendly and we got upgraded when the member of staff realized it was my... More 

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Western Australia, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent five star hotel that goes to great lengths to keep its customers happy. The staff are attentive and make you feel very welcome. The amenities are first class as expected. At breakfast, which is a vast and tasty buffet, try to get Lee Li to look after you. He is a pleasant and knowledgeable young man.... More 

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Silver Spring, Maryland, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Shangri-La Qingdao is a hotel head and shoulders above all other hotels I have stayed at around the world. In full disclosure, my comments are specifically related to the Valley Wing of the hotel although from outward appearances the City Wing seems similar. The staff of the Valley wing are so totally committed to making a guest feel at... More 

Review collected in partnership with shangri-la.com

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Kuala Lumpur, Malaysia
Top Contributor
123 reviews 123 reviews
106 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed in Shangri-La Hotel's throughout Asia, and I'm sorry to say that this is the first one that's genuinely disappointed me. The City Wing, in which I stayed, was in general run down and tired. Carpets in the hallways are clean but dark with years of accumulated wear and tear; the varnish on the wood in the wood-paneled elevators... More 

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SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear FeltonS, Thank you for choosing Shangri-La Hotel, Qingdao, as well as sharing your comments with us. I was disappointed to learn that our product was not up to the usual standards and you experienced some shortcomings during your stay. I will address these with my team. We do have some programmes for room renovation and we pay special attention... More 

Hangzhou, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

交通方便,房间比较大,配备了婴儿床和婴儿推车,服务人员态度热情周到。餐饮品种丰富,但是门口在建造地铁,晚上有一点施工噪音,卫生间换气设施效果不佳。Excellent hospitality, superb and thoughtful staff. Highly recommended。Try the Chinese restaurant on first floor its great,I had the pleasure of staying at the Shangri-La Qingdao for 5 nights in May1 to 5.

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Phila, PA
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very nice and comfortable hotel. Rooms are well designed and well maintained. The food service is great. The staff is friendly, knowledgeable and speak good english. Try the Chinese restaurant on first floor its great.

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Southport, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure of staying at the Shangri-La Qingdao for 2 nights in April 15. Excellent service from friendly staff who displayed a real spirit of hospitality. Ms. Blossom Sun and her colleagues in the Executive Lounge went out of their way to take good care of me with fantastic anticipation of my needs and their superb friendly and... More 

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Beijing, China
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night and although SL is always good quality I didn't find the standard was as high as in eg Beijing or Shanghai. Suggest you stay in the new wing as the old wing is under repair and can be noisy. The breakfast buffet has everything you could desire but it is unmarked and quality is not... More 

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SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear RuneEjler, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We strive to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are currently making enhancements to our product to... More 

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