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Shangri-La Hotel Qingdao

#4 of 1,374 Hotels in Qingdao
Certificate of Excellence
5.0 of 5
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No.9 Xianggang Middle Road, Shinan District, Qingdao 266071, China
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Qingdao Retreat Package
Shangri-La Hotel Qingdao
Best prices for: 1 room 1 guest
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Ranked #4 of 1,374 Hotels in Qingdao
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Sean O
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1,305 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Spent the night here at the end of a long business trip in March. On arrival I was greeted by the duty manager, Mary who was cheerful and friendly. She personally showed me to my room and also helped me find my way around Qungdao. When checking out it was another duty manager, Anny who helped me and she was... More 

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Mercer Island, Washington
1 review
5 of 5 stars Reviewed 1 week ago NEW

When you step through that revolving door, you can smell that very pleasant Shangri-La scent (I was told it was their secret formula). I have been to the Qingdao Shangri-La many times and every time, it felt like I was coming home. The staff regular surprises you by calling you by your name even on your first day there(Kenda, a... More 

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Mexico City, Mexico
Top Contributor
116 reviews 116 reviews
102 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were friendly, service was good. The bed was comfortable. I like the bathtub. There was bedside electric socket for charging my BB as well. The view, food and service at the executive lounge was very good. It's a long walk from the escalator the the ballroom and the restaurant for breakfast though.

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Senior Contributor
34 reviews 34 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Shangri-La hotel should be at the better end of the range of hotel - in Qingdao they have the old and new Shangri-La - New part meet the basic standard in terms of room and facility but if you are in the old section do not expect to much - Breakfast service is acceptable but overpriced and the same for... More 

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SLQCHINA, Manager at Shangri-La Hotel Qingdao, responded to this review

Dear Jesper, Thank you for choosing Shangri-La Hotel, Qingdao and appreciate your feedback. With our continuing pursuit of excellence, we are currently working on improving the status of our deluxe rooms in the City Wing. Rest assured that for your next visit you will certainly enjoy the renovated luxurious rooms. If you give us a chance to earn back your... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was a 2 night stay, the hotel staff were very helpful and friendly and the hotel felt homely, not too corporate or overwhelming. In a great location for site seeing and very safe to walk around, though I didn't get to do a lot.

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Seoul, South Korea
1 review
5 of 5 stars Reviewed February 22, 2015

I just stayed one night but the service at the front desk was really good and the morning room service and the concierge staff were also really good and gave me a good memories here in Shangri-la hotel. I will really come again and stay again. It was really good!!

Review collected in partnership with Shangri La Hotels

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Melbourne
Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 14, 2015

Having stayed here regularly over the past 15 years it just keeps being consistently great. Have tried the other newer hotels in qingdao but keep returning to the "grila". Stay in the horizon rooms & a great stay is assured. Staff & food are excellent & nothing is too much trouble for any of the customer facing staff.

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Dongguan, China
2 reviews
5 of 5 stars Reviewed February 1, 2015

Then why do we always go back to the same places? No place is the answer more clear than at the Shangri La in Qing Dao. It's because of the people that work there. The service at this hotel is beyond exceptional. From Lucy in the lobby bar to Kenta Goto, the Valley wing manager, the people here are the... More 

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Montreal
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2015

For my far east travel I have stayed at Shangri La chain, this hotel is a grade below the others. That being said I still rated it 4 stars. The room was old, separate shower, but bathtub was small and there was a handheld shower in the tub but the hose was installed that it rested inside the tub making... More 

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SLQCHINA, General Manager at Shangri-La Hotel Qingdao, responded to this review

Dear Jeff K, Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your feedback. I have taken note of your comments and I am concerned that our facilities were not up to your expectations and you experienced some shortcoming during your stay with us. I will address these with my team. We do have the plan to upgrade... More 

Penang Island, Malaysia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 21, 2015

The airport pick up limo was very efficient in getting you from the arrival gate and to the hotel with the highest quality of service. I had an experience staying in the old wing where I get free upgrade to the highest level was great. The room was good condition although it starts to show some of its age. The... More 

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