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Crowne Plaza Qingdao

#16 of 1,375 Hotels in Qingdao
Certificate of Excellence
4.0 of 5
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No.76 Hongkong Middle Road, Shinan District, Qingdao 266071, China
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Crowne Plaza Qingdao
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Ranked #16 of 1,375 Hotels in Qingdao
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
pop757 Qingdao, China
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521 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Qingdao, China
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is first rate and the attention to detail is excellent!The service are exellent and friendly staff.Very close to all the main shops and easy to get around.You can walk to OlympicSailing Center.I would highly recommend this hotel for both Business or personal Travel

Was this review helpful? Yes
ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are very happy to know that you are satisfied the location and the service of our staff. We are really proud that our hotel could be your home from home in Qingdao. We will continue to strive in delivering quality services, allowing our... More 

Naperville, Illinois
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

This hotel is very dirty and the smell of smoke is terrible in the "non-smoking" rooms. Also there was a wierd chemical smell, perhaps paint stripper, on the 25th floor. To add insult to injury, my rate was 100 RMB more than my colleagues (who were Chinese) and yet they were upgraded to complimentary suites and got a free breakfast... More 

Was this review helpful? Yes
ina m, Assistant Marcom manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you very much for choosing to stay at our hotel during your recent visit to Qingdao. Firstly, we appreciate your feedback and would like to extend our apologies for your discomfort with the smoking smell. And we are sorry for the different room rate for you and your colleagues. could you please send us your email address... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel number of times. It is convenient and the staff are friendly and polite. Good breakfast. Good gym. As some of the rooms were being renovated they upgraded us to suites without any extra charge. This was nice. Recommend this hotel for cleanliness, locality and friendliness of staff.

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Rumbeke, Belgium
Top Contributor
53 reviews 53 reviews
46 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

central city, very nice hotel, breakfast good, rooms good, friendly staff, i really wouldn't know what could be better. Next time in Qingdao, I will go there again and not anymore to the much more expensive shangri la

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Sydney, Australia
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First time at this hotel and been a Crown I was surprised it was so dated and old. Room was super small and the bathroom tiny. Never had breakfast so not sure. Tried to pop into the Safari bar for a drink but the sewage smell was bad, maybe a blocked drain. But if you do China often that smell... More 

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ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Mr. Springkaaner , Thank you for sharing your comments as our most valued Priority Club Rewards gold member. We sincerely apologize for the inconvenience due to the room uncleanliness and strong smoking smell. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken and we make sure... More 

Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 9, 2015

This is not the newest or the grandest Crown Plaza I have stayed in, but it is the most pleasant. I was first impressed with the Lamborghin showroom of the main foyer. This hotel has a nice buzz about it. Rooms are fine for the money, restaurant is good. I didn't have access to a good bar. Gym was fine.... More 

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ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of the good location and the value for price. We take our guest comments very seriously and always strive to provide comfortable and... More 

Dubai, United Arab Emirates
Top Contributor
116 reviews 116 reviews
29 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed March 25, 2015

This is a huge and well-appointed restaurant in the centre of bustling Qingdao - rooms clean and modern, beds great and bathroom huge. The restaurants and leisure facilities are excellent as well. Has everything you could want. Great for business.

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ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our restaurant and rooms made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

I stay at this hotel between 4 and 5 times a year. The staff is very friendly and the food is great. Variety for both locals and foreigners alike. Centrally located with easy access to shopping, sites and restaurants. The second floor lounge offers a great street view and the staff there have always been exemplary.

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ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. and thanks for gave our hotel the high appraisal. Meanwhile, we take our guest comments very seriously and always strive to provide... More 

Top Contributor
58 reviews 58 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 17, 2015

This hotel use to be the center of Qingdao but have not been updated and have significant sign of fatigue - Service are not at it's best and rooms are at a minimum of standard and out dated - restaurant service is also outdated.

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ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao.We would like to take this opportunity to apologize for any inconvenience we may have caused you. We appreciate your feedback as this is our best resource for improving guest services.We would like to respond to you personally, could you... More 

Heidelberg, Germany
Top Contributor
101 reviews 101 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 14, 2015

The hotel offered us one of the better rooms or close to a suite when we checked in. The walking distance to the sailing city, shopping malls and so called down town was appreciated. The rooms might be a bit dated but for China extremely well maintained. As I got a free upgrade to a suite I will not complain... More 

Was this review helpful? Yes
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest ,Thank you for your stay with us at Crowne Plaza Qingdao.We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. And thanks for your comments about the western food of Breakfast. We already informed to F&B department . Your encouraging review will... More 

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