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Crowne Plaza Qingdao

#16 of 1,374 Hotels in Qingdao
Certificate of Excellence
4.0 of 5
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No.76 Hongkong Middle Road, Shinan District, Qingdao 266071, China
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Crowne Plaza Qingdao
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Ranked #16 of 1,374 Hotels in Qingdao
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Amar H Shanghai, China
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540 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shanghai, China
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel name is famous, but facility is getting old. It is yet clean but old. The air conditioning in the room is too weak. The entrance of hotel is nice and the staff is well trained. The breakfast buffet is good and offer some choice. My room was in 23rd floor. The view is not there. I expected to have... More 

Was this review helpful? Yes
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you very much for choosing to stay at our hotel during your recent visit to Qingdao. Firstly, we appreciate your constructive feedback and would like to extend our apologies for your discomfort with the air-conditioning not working well. Our team will firmly dedicate to correcting our shortcomings and to seek for improvements. Please accept our most sincere... More 

Shanghai
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've been keep coming back to at this hotel to stay for few reason the first and utmost reason for its great location just few minutes walk to great shopping malls with wonderful beech . Close to most sight seeing and great service . Very speedy check in , polite staff , good breakfast and above all very comfortable rooms... More 

Was this review helpful? Yes
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and rooms made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once... More 

Singapore, Singapore
Top Contributor
92 reviews 92 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First time staying in this hotel. The hotel is normal Holiday Inn standard but old fashioned in places. Room was clean and comfortable, the also of a good standard although I found the pillows a little soft. Would revisit this hotel if I went back. Paul's Hotel Rating 1 - 5 1. Disaster will never stay again. 2. Poor, likely... More 

Was this review helpful? Yes
ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Mr.Paul, Thank you very much for choosing Crowne Plaza Qingdao and taking your time to share your feedback about the hotel facilities and rooms. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel with some colleagues during a work trip for two nights (26th and 27th May 2015). Check in took approximately 30 minutes due to a queue of 6 or so customers. Several of us ordered room service; all of the food that arrived at our rooms was of terrible quality and barely warm. My burger was... More 

Was this review helpful? Yes 2
ina m, Manager at Crowne Plaza Qingdao, responded to this review

Dear Mr. Mcminn, Thank you for taking the time to fill in a review on TripAdvisor following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to the queue at check-in, burger quality, condition of the room and WIFI and would like to extend our most sincere apologies! After immediate follow-up... More 

Bangkok, Thailand
1 review
4 of 5 stars Reviewed May 31, 2015

Nice stay with two bedroom & sea view. The stay was nice except that we stay two bedroom but only free breakfast for one person&awe have no idea what happened. Located in commercial district, it has good location to hop astound the traffic city

Was this review helpful? Yes
Gdynia, Poland
1 review
4 of 5 stars Reviewed May 30, 2015

I am staying at Crowne Plaza since couple of years when traveling to China. Tried some other places around but mostly because of great location and spacious rooms at the executive floors Crowne Plaza is still my favourite. Rooms are clean and in good shape however after all this years need some renovations. In fact I am not big fan... More 

Was this review helpful? Yes
ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and rooms made your stay experience more memorable. and thanks for your comments about the internet speed ,we have communicated your feedback with the concerned department and corrective... More 

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 27, 2015

Stayed there just for one night for a business trip and it was more than enough for me. The room needed big renovation, furniture looked very old and dated, floors also quite dirty. The room smelled not very nice either. The shower is fixed firmly and cannot be taken from the fixture on the wall which is not comfy at... More 

Was this review helpful? Yes 1
ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We sincerely apologize for the inconvenience due to the hotel facilities. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken.. As we would like... More 

Qingdao, China
1 review
5 of 5 stars Reviewed May 25, 2015

This a very clean and accommodating mature hotel. The rooms are very nice and spacious and the beds are very comfortable. The staff are very kind and helpful. It is a pleasure to stay here. The Safari bar staff are excellent. Although the bar itself could do with a rethink, as I do not find it very inviting.

Was this review helpful? Yes
ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for... More 

Qingdao, China
1 review
4 of 5 stars Reviewed May 23, 2015

The hotel is first rate and the attention to detail is excellent!The service are exellent and friendly staff.Very close to all the main shops and easy to get around.You can walk to OlympicSailing Center.I would highly recommend this hotel for both Business or personal Travel

Was this review helpful? Yes
ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are very happy to know that you are satisfied the location and the service of our staff. We are really proud that our hotel could be your home from home in Qingdao. We will continue to strive in delivering quality services, allowing our... More 

Naperville, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 20, 2015

This hotel is very dirty and the smell of smoke is terrible in the "non-smoking" rooms. Also there was a wierd chemical smell, perhaps paint stripper, on the 25th floor. To add insult to injury, my rate was 100 RMB more than my colleagues (who were Chinese) and yet they were upgraded to complimentary suites and got a free breakfast... More 

Was this review helpful? Yes 1
ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, I would like to thank you for taking the time to fill in a review on TripAdvisor following your stay in our hotel. We are very sorry that the condition of the room you stayed has not been up to your expectations and would like to extend our most sincere apologies! Furthermore, I regret that your room type... More 

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