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Crowne Plaza Qingdao

#16 of 1,379 Hotels in Qingdao
Certificate of Excellence
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No.76 Hongkong Middle Road, Shinan District, Qingdao 266071, China
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1 room 1 guest
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Crowne Plaza Qingdao
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552 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow,
Level Contributor
94 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel has obviously been a nice play to stay in the past but now needs a bit of TLC It is old fashioned and the fixings need updating and replaced However it is an extremely busy hotel and the one night I was there it was incredibly busy - close to a large shopping mall and not far ( 10... More 

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Plano
Level Contributor
5 reviews
2 of 5 stars Reviewed 6 days ago NEW

This is an old hotel that very close to the Main Street. Noisy in the hallway. Room is old, the light switch looks like from last century. Carpet is dirty and traffic mark is obvious. Well not bad for a night sleep while traveling but that's it. Need a lot upgrade and remodeling to be attractive in my opinion.

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ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

I would like to thank you for taking the time to fill in a review on TripAdvisor following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to our room facilities have not been up to your expectations and would like to extend our most sincere apologies! I can assure you... More 

Boston, Massachusetts
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked the reservation three month prior to the date. Called them to arrange for food and car services. Was assured that everything would be taken care of. At check in, nothing was on my record. The concierge desk is a joke. They give you all kinds of stories and prices. I had to find a travel agent on the... More 

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ina m, Front Office Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, I would like to thank you for taking the time to fill in a review on TripAdvisor following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to our concierge service, room temperature control and the Outsourced Japanese Restaurant have not been up to your expectations and would like... More 

New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The location is super good! many many shopping malls and food centers near by, and the whole area is the "high-class" zone in Qingdao. However the hotel itself was quite dated compared to a large number of other chain hotels you could stay in Qingdao. But other services are good, very nice and clean. Qualified for the brand of "Crowne... More 

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ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for your stay with us at Crowne Plaza Qingdao. We are pleased to know that you appreciated the location and staffs service of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed... More 

Dusseldorf, Germany
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 5, 2015

It´s been my third time in this hotel with very spacious and clean rooms as well as very friendly personel. The necessary renovation of the rooms has started, looking forward to staying next time in a renovated room,

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ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of the good location and warmly services. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.We... More 

Shanghai, China
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 27, 2015

Hotel name is famous, but facility is getting old. It is yet clean but old. The air conditioning in the room is too weak. The entrance of hotel is nice and the staff is well trained. The breakfast buffet is good and offer some choice. My room was in 23rd floor. The view is not there. I expected to have... More 

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ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you very much for choosing to stay at our hotel during your recent visit to Qingdao. Firstly, we appreciate your constructive feedback and would like to extend our apologies for your discomfort with the air-conditioning not working well. Our team will firmly dedicate to correcting our shortcomings and to seek for improvements. Please accept our most sincere... More 

Shanghai
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 26, 2015 via mobile

I've been keep coming back to at this hotel to stay for few reason the first and utmost reason for its great location just few minutes walk to great shopping malls with wonderful beech . Close to most sight seeing and great service . Very speedy check in , polite staff , good breakfast and above all very comfortable rooms... More 

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ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and rooms made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once... More 

Singapore, Singapore
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 14, 2015

First time staying in this hotel. The hotel is normal Holiday Inn standard but old fashioned in places. Room was clean and comfortable, the also of a good standard although I found the pillows a little soft. Would revisit this hotel if I went back. Paul's Hotel Rating 1 - 5 1. Disaster will never stay again. 2. Poor, likely... More 

Was this review helpful? Yes
ina m, Assistant Marcom Manager at Crowne Plaza Qingdao, responded to this review

Dear Mr.Paul, Thank you very much for choosing Crowne Plaza Qingdao and taking your time to share your feedback about the hotel facilities and rooms. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 4, 2015

I stayed in this hotel with some colleagues during a work trip for two nights (26th and 27th May 2015). Check in took approximately 30 minutes due to a queue of 6 or so customers. Several of us ordered room service; all of the food that arrived at our rooms was of terrible quality and barely warm. My burger was... More 

Was this review helpful? Yes 2
ina m, Manager at Crowne Plaza Qingdao, responded to this review

Dear Mr. Mcminn, Thank you for taking the time to fill in a review on TripAdvisor following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to the queue at check-in, burger quality, condition of the room and WIFI and would like to extend our most sincere apologies! After immediate follow-up... More 

Bangkok, Thailand
Level Contributor
1 review
4 of 5 stars Reviewed May 31, 2015

Nice stay with two bedroom & sea view. The stay was nice except that we stay two bedroom but only free breakfast for one person&awe have no idea what happened. Located in commercial district, it has good location to hop astound the traffic city

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