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Four Points by Sheraton Qingdao Chengyang

No.271 Wenyang Road, Chengyang District, Qingdao 266109, China
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Four Points by Sheraton Qingdao Chengyang
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Four Points by Sheraton Qingdao Chengyang
Review This Hotel

67 reviews from our community

Traveler rating
    11
    37
    9
    7
    3
See reviews for
5
1
3
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
  • All months
    (67)
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    (16)
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    (17)
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    (16)
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    (18)
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cheonan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel has a SPG lounge for its SPG members , worth joining! On the 2nd floor of this hotel between the hours of 17.30 to 19.30 they have free snacks and free drinks.The staff headed up by Crystal the manager there, are so friendly and helpful, they even know what our favourite drinks are and pour them out for... More 

Was this review helpful? Yes
lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Dear Guest, greetings from the Four Points by Sheraton Qingdao Chengyang! We are delighted to receive your positive comments and rest assured our team will continue to maintain the good standards. Thank you for your valued time on this review and we look forward to welcome you back soon. Best Regards. More 

Valencian Country, Spain
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2015

Good hotel and staff. Nice rooms and services. Food is just ok. Good location if you do not need to be in the city to save time when going to see factories. No more remarkable things. Recommended if need to be near the airport and stay in a nice place. Surroundings are not attractive to go for a walk.

Was this review helpful? Yes
lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Dear Guest, greetings from the Four Points by Sheraton Qingdao Chengyang! We are delighted to receive your positive comments and rest assured our team will continue to maintain the good standards. Thank you for your valued time on this review and we look forward to welcome you back soon. Best Regards. More 

Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed January 26, 2015

Stayed here while on business. The staff went out of their way to make us feel welcome. They put UK hotels to shame. The location is close to the airport, but it's a 40 minute drive to downtown, so better for business in the area rather than tourism.

Was this review helpful? Yes
lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Dear Guest, greetings from the Four Points by Sheraton Qingdao Chengyang! We are delighted to receive your positive comments and rest assured our team will continue to maintain the good standards. Thank you for your valued time on this review and we look forward to welcome you back soon. Best Regards. More 

Nanjing, China
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 15, 2014

Comfortable hotel - warm and inviting lobby and comfortable room. WiFi everywhere was nice, too. On my last visit, I noted that the lobby was freezing - this is improved now. Just one complaint - my checkout was delayed a few minutes because of poorly trained/prepared early AM staffing. The "manager" could not even locate a pen for me to... More 

Was this review helpful? Yes
lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Dear Guest, greetings from the Four Points by Sheraton Qingdao Chengyang! We are delighted to receive your positive comments. We deeply sorry about displeasure things were happened during your stay! We will further improve service consciousness and improve the hotel facilities, bring you more comfortable experience as much as possible. We look forward to welcome you back soon. Best Regards. More 

Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2014

A good hotel with staff who are prepared to help with anything, all very courteous and friendly. Food sadly is never hot but that's a chinese thing. The foyer is spacious and comfortable and the rooms are of a decent standard. I have now stayed here for five months and would recommend it to any traveller who wants a good... More 

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lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Dear Guest Warmest greetings ! We highly appreciate your reviews and we have shared your feedback with our kitchen brigade constructively for continuous improvement at our restaurant.We are so happy with you due this five months and hope you have a sweet memory in our hotel. Best Regards More 

Birmingham
Top Contributor
58 reviews 58 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 29, 2014

Club rooms on the corner are fantastic, such as room 1130. Everything is as you would expect of a hotel from this chain and this standard. Slightly more variation in the food at the main buffet would be good, but that said the hotel has a private dining Chinese Restaurant, staff that speak good English, and lots of help. Really... More 

Was this review helpful? Yes 1
lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Dear Guest, Warmest greetings ! We highly appreciate your reviews and we have shared your feedback with our kitchen brigade constructively for continuous improvement at our restaurant. On your next stay with us, should you have any special food request, kindly inform our Chef-on-duty, and he will be most happy to assist. Our team looks forward to welcome you back... More 

Vadodara, India
Top Contributor
74 reviews 74 reviews
51 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 18, 2014

It resembles main sheraton minus some facilities like smaller bathroom. Check in was smooth spa is good morninh breakfast well spread for all kind of persons. ONe thing that attracted attention was I can print something diret from my room itself. A placenta overall experience.

Was this review helpful? Yes
lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Dear Guest, Greetings from Four Points by Sheraton Qingdao, Chengyang! We are delighted to receive your positive comments and rest assured our team will continue to maintain the good standards. Thank you for your valued time on this review and we look forward to welcome you back soon. More 

DongGuan, China
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 13, 2014

If you want to be out by the airport, this is the right choice. The hotel is good, no major problems, and the price is OK. Of course it's far away from the beautiful seaside of Qingdao and 5-4 Square, but the convenience to the airport is what one would expect. The hotel is clean and the service is good.... More 

Was this review helpful? Yes
lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Warmest greetings! Thank you for staying with us recently & we are delighted to know you had a satisfactory experience at our hotel. Your positive comments are the biggest ratification for our associates. We thank you for taking time to write this review. And our team certainly look forward to serve you again in the near future. More 

Texas
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 18, 2014

As an Expat living in Qingdao, I often have international visitors from the US and the UK staying for an extended amount of time form three weeks to two months and the hotel they typically stay has the same food over and over, so I Take them out for other western food. Several times, I have brought foreign guests to... More 

Was this review helpful? Yes
lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Dear Guest, Warmest greetings ! We highly appreciate your reviews and we have shared your feedback with our kitchen brigade constructively for continuous improvement at our restaurant. On your next stay with us, should you have any special food request, kindly inform our Chef-on-duty, and he will be most happy to assist. Our team looks forward to welcome you back... More 

malaysia
Top Contributor
72 reviews 72 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 9, 2014

We arrived at hotel with taxi, no concierge around to help us with our luggage. They only appeared after we checked in. The standard room has no Wifi unless you stay in deluxe room at higher levels. The room at 4th floor is directly above the lobby(window can see through the glass roof of lobby), so the music from the... More 

Was this review helpful? Yes
lynn s, Manager at Four Points by Sheraton Qingdao Chengyang, responded to this review

Dear Guest: Thank you for taking the time to share with us your comments and please accept our sincere apologies for the issues raised. We will share your feedback with our associates and ensure training is undertaken to prevent future recurrences. For your info, we have engaged a Korean speaking Guest Services Manager to better serve our Korean guests. We... More 

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