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All 846 Jinan hotels

Crowne Plaza Jinan City Center

4.5 of 5 Hotel   |   No.3 Tianditan Street, Lixia District, Jinan 250011, China
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Ranked #9 of 846 hotels in Jinan
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Richard H Melbourne, Australia
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418 people have reviewed this hotel

Traveler rating
    140
    229
    39
    8
    2
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4
6
8
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my pleasure to be a guest at this wonderful hotel.all the staff were extremely helpful and could not do enough to make my stay perfect. Whilst there were minor inconveniences because of the works being done the staff took care of our every need, from changing & upgrading room to booking and collecting train tickets. I ate at... More

Was this review helpful? Yes 1
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Mr. Richard H. Thank you very much for taking your time for your kind remarks. Our teams here are always hope that our guests enjoy a wonderful stay and to find opportunities to extend guest experience beyond expectations. We are indeed greatly honored and delighted about mentioning our engaged Front desk and Concierge teams and of course Chef Charlie... More

Beijing, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 25, 2014

After long time re-construction, this hotel reopened.. It is hard to belive they spent day and night even igoring customer feeling (my previous comment) to do the work, they still open the hotel with unfinised re-construction, closed gym or pool,and strong smell of the room. In last reply of the GM of the hotel, they suggest me to contact GM... More

Was this review helpful? Yes
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear BJ Laosi, Thanks very much again for choosing Crowne Plaza Jinan City Center. We do appreciated for calling to our attention to address the apparent shortcomings of our facilities. We sincerely apologize and sympathize with you about the fact that some of our outlets have not been fully completed and some conditions are not as perfect. At this stage... More

Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 18, 2014

New and updated in the higher end shopping area of Jinan. Nice spacious rooms with a well laid out buffet breakfast. Executive level is competitively priced. Only real complaint is that the gym has not been completed yet. If you plan to work out, plan on doing it in your room. There is a Starbucks within 5 minutes walking for... More

Was this review helpful? Yes 2
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Seaton 1975, Warm greetings from Crowne Plaza Jinan City Center! Many thanks for your time and kind remarks! We are pleased to know that you have enjoyed your stay overall at our newly transformed extension and re-opening of the Crowne Plaza Jinan City Center at the upscale new tower in contemporary and classic ambience surrounded by our luxury fashion... More

Beijing, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 28, 2013

I stayed at the Hotel at the beggining of April 2013. The hotel was under re-construction. I was wake up around 0:00 by the noisy of pneumatic hammer. after half hour and two time phone calls, nothing changed. Hotel staff suggested me to change another room. I was wake up again arond 2:30 morning time by the noisy. I called... More

Was this review helpful? Yes 1
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear BJ_Laosi, Warm greeting from Crowne Plaza Jinan City Centre! My entire management team and associates would like to thank you very much for your constructive remarks concerning our facilities and services as this will aid us in striving to make ourselves better. Following your concerns and comments regarding the temporary renovation works during your stay we do understand that... More

Treasure Island, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013

We stayed here in Jan.2013 just a week before CNY. We were there adopting our third child and have been to China several times, and visited and stayed in 6 cities in 3 provinces. This was a welcome oasis. The staff was excellent. Kind, and went above and beyond to help us. We had very little trouble communicating with the... More

Was this review helpful? Yes 1
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Jmo7777, Warm greetings from Crowne Plaza Jinan City Centre! Many thanks for your time and the kind remarks! Especially our people do continually endeavor to make the Crowne Plaza Jinan a warm and personal caring environment delivered from their heart and we enjoy what we are doing to make others feel good and to provide this as our culture... More

Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2013

I was interested to see the personal responses from the General Manager concerning comments visitors had made. His responses reflect the personal service of this hotel. I spent ten days at this hotel in December 2012, met the General Manager and spent some time with him, and found not only him but his entire staff to be the best I... More

Was this review helpful? Yes 2
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear DavidO. Very much appreciated for having with us and your time and kind remarks! I have shared this with enthusiasm among all our teams and it has been very encouraging as your feedback really does make a difference – it does build self-esteem with great energy among all. We continually drive positive change as to freshen up and to... More

Shenzhen, China
Contributor
18 reviews 18 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2013

This hotel is well located in the center of Jinan, just walking away from department stores. Ideal location for business. Restaurant is average but with good service. There is now working on the future second building, so temprarily noisy and dusty , but not disturbing much. Price good for the quality of the room

Was this review helpful? Yes 1
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear JPT 1006, Warm greetings from Crowne Plaza Jinan City Centre! Many thanks again for your time and kind remarks. Our teams do continually endeavor to make the Crowne Plaza Jinan a friendly and personal environment for all who stay with us. It is really nice when our guest recognize these efforts and we do have shared this among our... More

Milan, Italy
Top Contributor
111 reviews 111 reviews
49 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed March 16, 2013

I've been there for 1 night, business trip. A bit lower than usual Crowne Plaza hotels in the world, under renovation in the first floors. I got a room at 14th floor, apparently executive club. Rooms a bit outdated, although not too bad, surely deserve some renovation. Arrived at midnight, the lobby was crowded with workers finishing some repair, big... More

Was this review helpful? Yes
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Dudygiac, I would like to thank you very much for your recent stay at Crowne Plaza Jinan City Centre and your time to write the constructive remarks to our attention. We are disappointed that your recent stay at Crowne Plaza Jinan City Centre has been imperfect and as we can immediately sympathize with you. Please accept our apologies for... More

Shanghai, China
Top Contributor
126 reviews 126 reviews
103 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed October 24, 2012

the service at check in and check out was great they really tried to be helpful and accommodating. there are renovations going on in this hotel and even at 9pm i was still bothered by the banging noise, after i complained i was transferred to another room this time a suite the banging stopped but at 600am it stated again... More

Was this review helpful? Yes
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Mashgiach, Thank you for choosing to stay at the Crowne Plaza Jinan City Centre! We would like to thank you very much again for your time and effort writing to us your kind remarks as we did it among our team members. We feel especially delighted that we did provide a great service and we do continually endeavor to... More

Mermaid Waters
Top Contributor
91 reviews 91 reviews
89 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed October 5, 2012

This was a lovely hotel and we were made to feel very welcome. The room was a good size with everything you could want, comfy beds, good aircon, tea & coffee etc. Bathroom was excellent with separate shower, good amenities and even your own drinking water system, which was the one and only one we struck in China. The bathroom... More

Was this review helpful? Yes 2
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Traveloften, I would like to express my sincere appreciation from the Crowne Plaza Jinan City Centre team as for taking your time writing us your kind comments that we have shared among all our team members. From everyone at the Crowne Plaza Jinan City Centre we feel particularly delighted and honored about your personal commentary during your recent stay... More

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Additional Information about Crowne Plaza Jinan City Center

Also Known As:
Crowne Plaza Jinan City Hotel Jinan
Crowne Plaza Jinan City Hotel
Crowne Plaza Jinan
Crowne Plaza Hotel Jinan
Crowne Plaza Jinan City Center China - Shandong
Address: No.3 Tianditan Street, Lixia District, Jinan 250011, China
Phone Number:
Location: China > Shandong > Jinan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Jinan
#39 Best Value Hotel in Jinan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Jinan City Center 4.5*
Official Description (provided by the hotel):
Crowne Plaza Jinan City Center managed by InterContinental Hotels Group and famed for its prime location.Explore our 435 rooms and suites upscale five-star contemporary designed hotel complex interconnected to an extended luxury branded shopping experience.Check in on the 7th floor at our large airy sun lighted grand lobby , featuring waterfalls surrounded by natural lush green trees for a stimulating welcome experience.Enjoy high life with a glass of wine at the one and only city roof top garden lounge with a panorama view overlooking the City Spring Square and its breathtaking thousand buddha mountain scenery.For ultimate corporate and glamorous wedding events do access the large Crowne Grand Ballroom, pillar less and high ceiling.To make bussiness smooth and leisure activities energizing , our passionate and empowered team will support with attention to detail to assure seamless service provided for a complete successful travelling experience. ... more   less 
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