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Crowne Plaza Jinan City Center

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No. 3 Tian Di Tan Road, Lixia District, Jinan 250011, China
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Crowne Plaza Jinan City Center
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Ranked #5 of 979 Hotels in Jinan
A recent review
5 of 5 stars reviewed 3 weeks ago
luka h Ljubljana, Slovenia
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448 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ljubljana, Slovenia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staying many times at this old hotel before, I was shocked to find no stone has been left unturned in the renovation. The rooms are now intercontinental standard, space is vast, toiletries are branded... Much better than other CP hotels in China. Lets wait and see if this will be CP standard for next hotels. They refurbished swimming pool to... More 

Was this review helpful? Yes
Kathy C, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear luka h, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Jinan City Center. We are pleased to know that you appreciated the hotel design and new facilities. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest... More 

Vicenza, Italy
Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just awesome. One of the best hotels I've stayed. Excellent indeed. The room was very comfortable, spacious and warm, personnel kind. Only problem is the location if you are in Jinan for business, it's in the middle of the center and it takes too much to get through the city.

Was this review helpful? Yes
Kathy C, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Veronica, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you have enjoyed your stay and we were able to provide you with a memorable experience. Many guests choose this hotel because of the great facility and unique location. We take our guest comments very seriously and always strive... More 

Montreal, Canada
Top Contributor
118 reviews 118 reviews
115 hotel reviews
353 helpful votes 353 helpful votes
3 of 5 stars Reviewed February 15, 2015

This hotel was 100% renovated, and should have been functioning 100% as well, but there why so much problems? During this trip to China, I stayed at 5 IHG-group hotels, and realized that there is something wrong with their China management. The built new fancy hotels all over China, and lack the expertise to keep them. I am a platinum-ambassador... More 

Was this review helpful? Yes 2
Kathy C, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Mr. Nomad6022 Thank you very much for taking the time and review our property and services. It is with regret to hear that we fell short of your expectation and apologize. We apologize that the room assigned to you are not fully ready and will ensure that you will get a perfect room for you next stay. As for... More 

Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 1, 2015

On our first night in China, and after hours of travelling by plane, train and car, we finally arrived at this hotel to find a small lobby on the GF surrounded by untouchable brand name stores. We were quickly ushered to a sky lobby on the 6th floor and there we were amazed at the size of the lobby and... More 

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Patrick Urs B, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Aly D, Thank you very much for taking the time and write a small review your experience while staying with us. We are delighted to read that our newly renovated hotel made an impression on you and you found the rooms comfortable to rejuvenate from your travel. Once again thank you very much and we look forward to welcome... More 

Hong Kong, China
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 12, 2014

City Center, very close to the shopping mall and tourist food street. Good gym with temp control and enough facilities. The view of my room is just facing the block of a tall building. Others are fine

Was this review helpful? Yes 1
Patrick Urs B, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Mr. Frank, Thank you very much for the taking the time and write a small review of your stay in Jinan. We are happy to learn that you enjoyed the overall stay and service, the location of the hotel and the gym. We are also excited to announce that our newly renovated swimming pool will open soon as well... More 

Beijing, China
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 26, 2014

This hotel looked like it was brand new. I was told in fact it was newly renovated. They did a pretty good job with it. My deluxe room on the club floor, by virtue of a platium member, was excellent; spacious and very well anointed. Location is good as well with plenty of restaurants nearby and a fancy mall adjacent... More 

Was this review helpful? Yes 1
Patrick Urs B, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Arnab1978, We like to thank you for taking the time in writing a short review with your observations and comments. It is always good to hear that the still partially ongoing renovation is showing the result and giving our guest the comfort & luxury they deserve, whether it is the rooms or the public areas. We will also share... More 

Varese, Italy
Top Contributor
236 reviews 236 reviews
20 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed October 27, 2014

Stayed here 2 nights. Terribile cigarette smell throughout the hotel. Breakfast and lunch were good. None of the staff spoke English which made everything very difficult.....nice location, nice rooms, I think they could improve the cleaning of the rooms/hotel

Was this review helpful? Yes 1
Kathy C, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Mr. Ettore D. Thank you very much for taking the time and review our property and services. It is with regret to hear that we fell short of your expectation and apologize. As for the smoking smell, we will investigate as as all public areas are non-smoking and only a certain number of smoking rooms are available. We will... More 

Beijing, China
Contributor
17 reviews 17 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 20, 2014

As the other reviewers have mentioned, this hotel is conveniently located in Jinan and is surrounded with shopping malls and parks. The reception is not on the ground floor, however, that does not make too much trouble since lifts could easily take you to the reception floor and also staff could also show you the way. When I lived there,... More 

Was this review helpful? Yes 1
Kathy C, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Mr. David, Thank you very much for taking the time to write a short review of your stay with us. It is with pleasure to hear that you liked the new look and facilities and the central location At the same time we are also happy to inform that the Fitness Center and Spa have been opened and operational... More 

Kuala Lumpur
Top Contributor
109 reviews 109 reviews
46 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed September 17, 2014

For those who travel in China for a sightseeing, Jinan City is not going to be an interesting place to visit unless the plan is to visit Taishan and Qufu. It's pretty much an another local city in China which developed itself over the last 10-15 years with new buildings. Nonetheless, Jinan still has its characters and would be interesting... More 

Was this review helpful? Yes 1
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear KL Tokyo Many thanks for choosing Crowne Plaza Jinan City Center, your time and remarks It is very good to hear you have enjoyed the hotels prime location as in the center of Jinan's most interesting cultural surroundings and also interconnected to world class luxury brands and fashion boutiques close to UNESCO world heritage sites, the Baotu Spring Park,... More 

Bad Malente, Germany
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 16, 2014 via mobile

This Hotel is really nice and the best Hotel I ever stayed in Jinan. Rooms really comfortable und huge, bathroom with rainshower, separate living room. Breakfast buffet is good with chinese and international food. Fast service at reception desk. Will come back..

Was this review helpful? Yes 1
FlorianHeiner, General Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Prunkstein, Thank you for choosing Crowne Plaza Jinan City Center, your time and kind remarks. We are very delighted that you have enjoyed your stay which did meet within your expectations and appreciated mentioning the efficient reception desk through our engaged ladies and gentlemen. We are glad you have well experienced the spacious bathroom design and extended room configuration.... More 

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