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Hyatt Regency Jinan

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No.187 Jingsi Road, Shizhong District, Jinan, China
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Hyatt Regency Jinan
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Hyatt Regency Jinan
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79 Reviews from our TripAdvisor Community

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Traveler rating
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45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Jinan, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 8, 2015

It's a nice hotel, but the service was really slow. My room smelled like poo, and twice I was unable to open the room door because the key card didn't work. It is supposed to be a luxury hotel, and although it looks good, beauty is only skin dep.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
Beijing, China
1 review
5 of 5 stars Reviewed May 3, 2015

I often stay at the Hyatt in Jinan. The facilities are first class and my experience staying at the Hyatt is very good. I especially like using the the gym because they have all the exercise machines that suits me. The wide selection of breakfast is just what I need before starting the day.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 30, 2015

Really bad services. This is the worst hotel I ever met. We had a room on first day with no wifi. Then the manager let us change to another room with wifi but no air condition. He lied that they upgraded our room but in fact this was a room with worse condition. We complaint again on the second day.... More 

Was this review helpful? Yes 1
AuYongHY, General Manager at Hyatt Regency Jinan, responded to this review

Dear lai69, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for the unpleasant experiences during your recent stay with us. I have reviewed this incident with our team and will take corrective action as to prevent similar incident in happening... More 

Del Mar, California
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 3, 2015 via mobile

First time to this hotel and I really like it. Staff were very nice and food offerings were good and local Located in the Wanda Center so not entirely convenient to other parts of town but if you need to be on this side of Jinan. Worth a stay!

Was this review helpful? Yes
AuYongHY, General Manager at Hyatt Regency Jinan, responded to this review

Dear CWinstin, Thank you for your positive review on our hotel. I will share your comments with our associates as this will definitely inspire them to deliever better guest services in the future. Best regards More 

Beijing, China
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 2, 2014

I travel around North-east China a lot, and this is one of my favourite hotels on our circuit. Great pool and nice gym, good breakfast, very comfortable rooms. I'm especially happy that they finally fixed the really nice blue-tiled steamroom, and it's just the right degree heat - great after a long day of work.

Was this review helpful? Yes
AuYongHY, General Manager at Hyatt Regency Jinan, responded to this review

Dear reviewer, Thank you for taking the time to share your stay experience on Tripadvisor. I look forward to welcoming you back in the near future. Best regards More 

Barcelona, Spain
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 22, 2014

I got myself a corner room on the 19th floor. The view over the smoggy city was impressive but, er.....smoggy. It was one of those conference weekends so I never left the hotel in three days. My room was very comfortable and the conference room and the facilities were more than adequate. One of the projectors in the conference room... More 

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New Jersey
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 13, 2014

Pleasantly surprised at the great price I got for this hotel for my recent stay in Jinan. New Hotel, Close to Train Station, Excellent Breakfast, Great Rooms (the one I stayed). The reception staff was very nice and spoke very good English. Will go back and stay here on my next trip to Jinan for sure. The only bummer is... More 

Was this review helpful? Yes
AuYongHY, General Manager at Hyatt Regency Jinan, responded to this review

Dear Reviewer, Thank you for sharing your stay experience on TripAdvisor. We look forward to your next visit. Best regards More 

Mexico City, Mexico
Level Contributor
122 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed August 29, 2014 via mobile

The room is modern and clean. The bed is comfortable with 4 pillows of different softness. The internet connection is fast. I like the the closet light switch. I also like the glass bathroom. There is no wooden bench to put my luggage and I was unable to plug my 2-led BB charger to the electricity socket next to the... More 

Was this review helpful? Yes
AuYongHY, General Manager at Hyatt Regency Jinan, responded to this review

Dear Reviewer, Thank you for your comments on TripAdvisor. We look forward to your next visit and hope you will continue to enjoy our authentic hospitality. Best regards More 

Hong Kong, null, Hong Kong
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 19, 2014

Stayed for a night in August 2014, the hotel is located on the main street (but at the other end of tourist attraction). You can walk to the famous fountain about 10 mins walk and to the lake in about 20 mins. Hotel is new and check in was quick, staff were courteous and well trained. We were allocated a... More 

Was this review helpful? Yes
AuYongHY, General Manager at Hyatt Regency Jinan, responded to this review

Dear Reviewer, Thank you for sharing your stay experience on TripAdvisor. We look forward to your next visit and hope that you will continue to enjoy your stay with us. Best regards More 

Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 18, 2014

I have stayed in this hotel in the early July for three days, I have an executive suite, room is just OK(I would rather consider it to be a junior suite), the facilities are rather old and used given that this hotel is not supposed to an old one. Leak in the guest toilet is never repaired. No view at... More 

Was this review helpful? Yes
AuYongHY, General Manager at Hyatt Regency Jinan, responded to this review

Dear reviewer, Thank you for taking the time to share your stay experience with us. We will share with our team on the shortfall you mentioned and work on improving the overall stay experience for our guests. I look forward to welcoming you back in the near future. Best regards More 

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