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Grand Mercure Jinan Sunshine by ACCOR

No.33 New Sunshine Road, Jinan, China
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1 room 1 adult
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Grand Mercure Jinan Sunshine by ACCOR
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70 Reviews from our TripAdvisor Community

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Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Some of the most courteous and helpful staff I've had the pleasure of interacting with. Nice rooms although typical Chinese style where there seems to be a lack of a locking door on the bathroom, replaced by frosted glass doors which is a pattern at a number of hotels I've seen. Stayed here for business for a few nights and... More 

Helpful?
Thank Farrukh C
orlando, United States
Level Contributor
9 reviews
9 hotel reviews
5 of 5 stars Reviewed January 1, 2016 via mobile

I always look forward to my stays at the grand mercure. Especially in the summer when the BBQ is open. The rooms are spacious. Like most Chinese hotels, there are some drawbacks. Occasional smell in the bathrooms. Trouble with the A/C or heat during certain times of year. The hotel is on a noisy road so request an upper floor... More 

Helpful?
Thank David W
济南阳光壹佰雅高美爵酒店, 前厅部经理 at Grand Mercure Jinan Sunshine by ACCOR, responded to this review
Google Translation

Dear valued guest, ... More 

South Africa
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed December 8, 2015

Holds the standards of Grand Mercure Hotels and actually even better than some of the Shanghai Grand Mercures. Rooms are very gracious in size, clean and comfortable. Really all you need for a comfortable stop over on business. We had a burger for dinner, instant burger patty so not great but for China everything was reasonable.

Helpful?
Thank Reviewer4477
济南阳光壹佰雅高美爵酒店, 前厅部经理 at Grand Mercure Jinan Sunshine by ACCOR, responded to this review
Google Translation

Dear valued guest, ... More 

Kuala Lumpur, Malaysia
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 30, 2015

I was suppose to arrive at Jinan late evening but due to aircraft technical issue, I was not able to catch the flight and could only arrive the next day. Concierge staff was kind enough to allow me to cancel the airport pick up and rebook the pick up for the next morning once I had receive news on my... More 

Helpful?
Thank tan_joanne
Shanghai, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 21, 2015 via mobile

Just finished my short trip to Jinan. Stayed in Grand Mercure just one night and overall impression is very good. So far it is the best Grand Mercure I stayed in China. Smooth check in, they gave me 26 floor double room (top floor). The room is really nice, clean (after staying in few GM in China and reading reviews... More 

Helpful?
Thank Rishad491
Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

UK
Level Contributor
166 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed May 1, 2015

We stayed here for three nights and were pleased with our stay. The room was beautifully appointed. The amenities are good quality and the bed very comfortable. We slept really well and the shower is amazing. There was an issue with the payment of our room, which was promptly resolved. The staff at the front desk speak excellent English and... More 

Helpful?
Thank UKonthego
Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

My girlfriend and I have stayed in another Mercure before (in Bangkok) and this one is just as fantastic. Beautiful rooms, amazing beds and showers. The pillows are just incredible, I don't know where they get them from. The breakfast is the biggest and best selection of hotel breakfasts I have ever had. It is a brilliant way to start... More 

Helpful?
Thank Ben Letschka
Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Ben Letschka, We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Clermont, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

The staff is friendly and well trained, the hotel location is not more than 15 minutes by taxi to the cities most popular attractions. (except at rush hour) there is a Walmart next door and many local restaurants. In the warmer months there is an excellent street side BBQ. The rooms tend to be warm in the spring and fall,... More 

Helpful?
Thank David W
Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Mr. David Welsh, We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. And we are very glad to see that we can provide the home feeling for you in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

montrealbis
Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed March 31, 2015

Rooms are nice, staff is polite, wifi is excellent but .... Although I had booked a club room, the club was closed. The only place I could go was the bar downstairs, which was noisy and crowded, definitely not a good place to relax. When I ask for a room to work, they said they were very sorry...but there were... More 

Helpful?
Thank jerry68bis
Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Valued guest, Thank you for sharing your experience in Grand Mercure Jinan. We are awfully sorry for not reach your expectation. Because Spring season in Jinan the outside temperature suddenly rised from 5 degree centigrade to 25 degree centigrade, and the room temperarute really higher. And our Engineer are testing our Air Conditioning now. We believe that we will... More 

Chicago, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 23, 2015

The good: -Friendly staff (a few exceptions, but there always are) -Clean -Nice rooms, modern -Decent brekkers, though I expected a bit more local fruit The bad: -Wifi is VERY iffy. It's hard to even pull up basic web pages. Speedtest put it at around 50k-1mbps -Dear god it's hot in the rooms, and it's only March. The AC does... More 

Helpful?
Thank ChicagoCraigS
Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Valued guest, Thank you for sharing your experience in Grand Mercure Jinan. We are awfully sorry for not reach your expectation. We already sent our IT department to look into our internet services. And our Engineer are testing our Air Conditioning now. We believe that we will find a solution soon. Thank you for telling us all the problems... More 

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