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Grand Mercure Jinan Sunshine by ACCOR

No.33 New Sunshine Road, Jinan, China
Hotel amenities
Grand Mercure Jinan Sunshine by ACCOR
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Ranked #5 of 984 Hotels in Jinan
A recent review
5 of 5 stars reviewed 1 week ago
Rishad491 Shanghai, China
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64 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
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    (64)
  • Mar-May only
    (19)
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    (15)
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Shanghai, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just finished my short trip to Jinan. Stayed in Grand Mercure just one night and overall impression is very good. So far it is the best Grand Mercure I stayed in China. Smooth check in, they gave me 26 floor double room (top floor). The room is really nice, clean (after staying in few GM in China and reading reviews... More 

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UK
Level Contributor
147 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed May 1, 2015

We stayed here for three nights and were pleased with our stay. The room was beautifully appointed. The amenities are good quality and the bed very comfortable. We slept really well and the shower is amazing. There was an issue with the payment of our room, which was promptly resolved. The staff at the front desk speak excellent English and... More 

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Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 22, 2015 via mobile

My girlfriend and I have stayed in another Mercure before (in Bangkok) and this one is just as fantastic. Beautiful rooms, amazing beds and showers. The pillows are just incredible, I don't know where they get them from. The breakfast is the biggest and best selection of hotel breakfasts I have ever had. It is a brilliant way to start... More 

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Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Ben Letschka, We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Clermont, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed April 2, 2015

The staff is friendly and well trained, the hotel location is not more than 15 minutes by taxi to the cities most popular attractions. (except at rush hour) there is a Walmart next door and many local restaurants. In the warmer months there is an excellent street side BBQ. The rooms tend to be warm in the spring and fall,... More 

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Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Mr. David Welsh, We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. And we are very glad to see that we can provide the home feeling for you in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

montrealbis
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed April 1, 2015

Rooms are nice, staff is polite, wifi is excellent but .... Although I had booked a club room, the club was closed. The only place I could go was the bar downstairs, which was noisy and crowded, definitely not a good place to relax. When I ask for a room to work, they said they were very sorry...but there were... More 

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Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Valued guest, Thank you for sharing your experience in Grand Mercure Jinan. We are awfully sorry for not reach your expectation. Because Spring season in Jinan the outside temperature suddenly rised from 5 degree centigrade to 25 degree centigrade, and the room temperarute really higher. And our Engineer are testing our Air Conditioning now. We believe that we will... More 

Chicago, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 23, 2015

The good: -Friendly staff (a few exceptions, but there always are) -Clean -Nice rooms, modern -Decent brekkers, though I expected a bit more local fruit The bad: -Wifi is VERY iffy. It's hard to even pull up basic web pages. Speedtest put it at around 50k-1mbps -Dear god it's hot in the rooms, and it's only March. The AC does... More 

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Grand M, Front Office Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Valued guest, Thank you for sharing your experience in Grand Mercure Jinan. We are awfully sorry for not reach your expectation. We already sent our IT department to look into our internet services. And our Engineer are testing our Air Conditioning now. We believe that we will find a solution soon. Thank you for telling us all the problems... More 

Hoersholm, Denmark
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 11, 2015

The hotel was supposed to be near the Jinan airport, but it took 40 minutes by taxi to get there. The neighbourhood was quit boring without any good restaurents. The receptionist was friendly and the check in and check out took not more than 5 miniutes. The room was spacious and the bed was really a king size. The selection... More 

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Grand M, Guest Relations Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Mr. Philip R from Denmark, Thank you very much for your stay and observant comments and points; Hotel is located at the west side of Jinan city which near Jinan high-speed traning station , there are Walmart supermarket and shopping mall just next to our hotel,and we also have luxuriant restaurents for guest convenience, like wester & Chinese restaurent... More 

Bengaluru (Bangalore), India
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 20, 2014

the room were clean but in bathroom they had big black spot on the froor, seems after contruction some marks had left, its a value for money and vegetarian restuarant seems to be good. i had some veg sandwitch and veg pasta ,

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Grand M, Public Relations Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear guest, Thank you very much for your stay and nice comments,About you mentioned that there was big black spot on the floor,Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. And we are happy to konw that you are satisfied the price and thought hotel is value for money, we... More 

Level Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed November 13, 2014

Stayed here for one night and this is not what I expected at all from a Mercure hotel. I found a towel neatly folded under the sink thats where they place their bath towels and when I was about to use it I found it was WET!! The sink was not leaking and the towel was WET probably used by... More 

Was this review helpful? Yes 1
Grand M, Public Relations Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Jinan Sunshine. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for giving us the latest information of your family. Please rest assured that we are taking the appropriate measures... More 

Melbourne, Australia
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 7, 2014

A comfortable clean room and well equipped bathroom. Breakfast offered a large array of food including an omelette made to order. Endless good coffee and excellent service from the staff. The hotel is situated in a district that offers a glimpse of town life in Jinan. A really good place to stay.

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Grand M, Guest Relations Manager at Grand Mercure Jinan Sunshine by ACCOR, responded to this review

Thank you for choosing to stay in the Grand mercure hotel, we happy to see you love the breakfast food, yes, our hotel is located near Jinan West rain station and just offers a glimpse of town life in Jinan . We looking forward to your next stay! More 

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