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Kempinski Hotel Shenyang

#7 of 1,034 Hotels in Shenyang
Certificate of Excellence
No.109 Qingnian Street, Shenhe District, Shenyang 110014, China
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1 room 1 guest
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326 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (326)
  • Mar-May only
    (81)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (75)
All months
Zurich, Switzerland
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

From main Lobby to reception and all the Restaurants and Services, the really friendliest staff I ever met in China. After the second night, staff at breakfast remembered my favorite tea and fresh vergetable jus and brought the daily newspaper in english. Very nice and elegant rooms, quiet even if it is located on a busy intersection. Best Location for... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 3 weeks ago

For me this was the first visit to China. I stayed at Shenyang Kempinski Hotel. I’m writing to express my deep appreciation for superior services I received during my three nights in this top 5 stars hotel. Indeed It was a wonderful hotel experience. The German bar was typical Bavarian style with delicious wide food and beverages menu. I just... More 

Was this review helpful? Yes
KISHE024, Leiter Gästebetreuung at Kempinski Hotel Shenyang, responded to this review

Dear AlWasti, Thank you very much for choosing the Kempinski Hotel Shenyang for your first stay in Shenyang. We are happy to hear how much you enjoyed your stay and that our staff provided you with superior service. We hope to welcome you back again soon. Yours sincerely, The Kempinski Hotel Shenyang Team More 

Pune, India
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 9, 2015

Shenyang airport is outside of city and it takes about 45 minutes to arrive at Kempinski. I was lucky to be upgraded to the executive floor room on the 21st floor. Beautiful view from the room. In the evening I went to the executive floor to have a bite and I was told that its closed here today and the... More 

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Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 10, 2015

Stayed during a late visit to our group office. The decor and facilities are definitely belong to a five star hotel. Clean, good shower room. However the breakfast selection can be improved. Other than that, there is no complaints.

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Singapore River, Singapore
Level Contributor
105 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed January 6, 2015

this is my third time with kempinski hotel... previous 2 were in beijing and this time in shenyang. i always have good stays with kempinski and this time round no doubts about it... the location is great. in between the airport (about 30-40mins taxi, approx 100rmb plus toll) and the city center. commuting either by taxi is easy to get... More 

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River Forest, Illoinois
Level Contributor
208 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed December 3, 2014

I reviewed this positively before, with my one complaint being that I had wished more of the staff were more fluent in English. On this recent visit I found a big change in that area - every staff member I interacted with spoke and understood English very well. My room was large, clean and very comfortable, the public spaces continue... More 

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KISHE024, Public Relations Manager at Kempinski Hotel Shenyang, responded to this review

Dear Martin F, Thank you very much for your repeated stay at the Kempinski Hotel Shenyang. We are delighted to learn, that our efforts to improve our staff’s English level is bearing fruit. It is always a pleasure to spoil our guests with an out-standing breakfast and delicious Chinese cuisine. We hope to receive you back at the Kempinski Hotel... More 

Shanghai, China
Level Contributor
88 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 7, 2014 via mobile

RMB 348 for a double bed room including one breakfast at a five stars hotel is definitely an unbeatable deal. Visit the North in winter could be a good idea. The room is comfortable which has been renovated, you could tell from the small layout of the restroom that this hotel has been built for years. Everything is smooth here... More 

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KISHE024, Public Relations Manager at Kempinski Hotel Shenyang, responded to this review

Dear Herbert Li, Thank you very much for choosing the Kempinski Hotel Shenyang and we are happy to hear you enjoyed your stay. Your rate was part of a promotion on the event of the APEC meeting happening in Beijing. Still, we take the credo ‘good value for money’ seriously, offering high quality service and renovated rooms for a reasonalbe... More 

China
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 24, 2014

Wanted to have dinner there as i had a later meeting close by .Asked for a beer and was brought a Paulaner pilsner which was undrinkable...ressembled the fluid excrement of a horse. Price almost 10 Euro for half a liter. After one mouthfull i asked for another brand of beer...the waitress did not have a single word of English...you might... More 

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KISHE024, Manager at Kempinski Hotel Shenyang, responded to this review

Greetings from the Kempinski Hotel Shenyang. Thank you for taking the time to share your feedback pertaining your recent stay with us As a five star Hotel of excellent reputation, our declared aim is to leave nothing to be desired in terms of guest experience - service and product related. Therefore, your feedback is of immense importance for us ensuring... More 

Seoul
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

I have stayed here a few times before, and always a friendly and welcoming hotel - highly recommended, especially the Paulaner brew house, also the rooms are very comfortable and beds great! I think there are not so many European guests, but the service is still fine.

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KISHE024, Manager at Kempinski Hotel Shenyang, responded to this review

Dear NEAsiaFrequentTravel, We are delighted to read, that you enjoyed your stay at the Kempinski Hotel Shenyang. Our German brew Master Axel Holzheu is in charge of our home-brewed Paulaner beer and we are very happy to have him in the team. We hope to welcome you back soon again, Jens Wycisk General Manager More 

Brisbane, Australia
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed September 4, 2014

We stayed two weeks at Kempiski Hotel Shenyang a superb place to stay. Room very spacious and clean. Good view of the lake. Food fresh and testy good variety - catering for chines and westerns’ big plus for freshly squizzed juice, and delicious freshly done coffee – makes a big difference to start a day. The Paulaner restaurant inside the... More 

Was this review helpful? Yes
KISHE024, Manager at Kempinski Hotel Shenyang, responded to this review

Dear Teresa_katerzyna Thank you very much for your stay at the Kempinski Hotel Shenyang and we are happy to hear you had a good time. It's always good to know what our guests like or don't like while staying with us. We have a water dispenser for hot and cold water and there are bottled water and towels available for... More 

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