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Kempinski Hotel Shenyang

#11 of 1,044 Hotels in Shenyang
Certificate of Excellence
3.5 of 5
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No.109 Qingnian Street, Shenhe District, Shenyang 110014, China
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340 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed January 5, 2016

The hotel Kempinski was very nice & clean. great location & great environment. helpful staff & attractive decoration . I recommend this hotel for everyone that wishes to visit Shenyang. this hotel has a very nice and cool German bar

Helpful?
Thank Majeed A
KISHE024, Guest Relations Manager at Kempinski Hotel Shenyang, responded to this review

Dear Majeed A, Thank you very much for choosing the Kempinski Hotel Shenyang. We are very pleased, that you enjoyed your stay with us. We hope to welcome you back again soon. Yours sincerely, the Kempinski Hotel Shenyang Team More 

Bangkok, Thailand
Level Contributor
276 reviews
260 hotel reviews
common_n_hotel_reviews_1bd8 296 helpful votes
4 of 5 stars Reviewed December 6, 2015

Hotel Kempinsky is located in the city centre next to the TV tower. It offers 300 rooms that are well appointed in a modern design. They are conform to 5 star standards and respond to the expectation and needs of business travellers. The rooms are equipped with an oversized double bed, a large desk, and a recliner chair. The free... More 

Helpful?
Thank Riesst
KISHE024, Guest Relations Manager at Kempinski Hotel Shenyang, responded to this review

Dear, Riesst, Thank you very much for choosing to stay at the Kempinski Hotel Shenyang. It has been a pleasure to have you as our guest and thank you for your positive feedback. As a German hotel, we take pride in our German restaurant. We will keep up the effort to reach the high standards of German cuisine in Shenyang.... More 

Shropshire
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 18, 2015

Bar and evening entertainment surprising addition. A very good place if travelling solo. Staff helpful giving a good impression. Breakfast was ok although no idea of the restaurants and other services. Room was ok not in there very much.

Helpful?
Thank Paul373
KISHE024, Guest Relations Manager at Kempinski Hotel Shenyang, responded to this review

Dear, Paul373 Thank you very much for choosing the Kempinski Hotel Shenyang for your stay in Shenyang and your feedback. As a five star hotel, friendly, helpful and knowledgeable staff is always an asset. We hope to welcoming you back again soon. Yours sincerely, The Kempinski Hotel Shenyang Team More 

Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

Yes German Standard! Paulaner Brewery and funny Girls in Dirndl :) Of course not beer of paulaner is good, even with a price of 50 RMB in Shenyang plus Tax :( Roo was fine, Fitness Area old but ok. Pool big but spitting chinese people! Breakfast and Dinner best u get in Shenyang. I would stay here again. Location perfect.... More 

Helpful?
Thank Smudeo
Krefeld, Germany
Level Contributor
1 review
2 of 5 stars Reviewed September 19, 2015

The lobby welcomes you in this "special" old fashion wannabe luxury Kempinsky style somewhere between the late 90's and 2000 . The recpetion personal is speaking poor english and cannot verify my membership number. On the first view the "Business Deluxe Room" seems to be OK. But on the 2nd view it's not good enough for this 5 star categorie... More 

Helpful?
Thank R B
KISHE024, Leiter Gästebetreuung at Kempinski Hotel Shenyang, responded to this review

Dear R B, Warm greetings from the Kempinski Hotel Shenyang. Thank you for choosing to stay at the Kempinski Hotel Shenyang again and for taking time to leave a comment on your stay. We apologize for all the inconvenience caused to you. The Executive Floor Lounge was indeed closed while you were staying with us due to soft renovation. Hence... More 

Hong Kong, China
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed September 11, 2015 via mobile

Our company stayed at this hotel for a meeting. The room was not clean, I killed a bug in my room and I found mosquito in the bathroom, very annoying. In the morning, we start the meeting at the conference room. The projector didn't work and we have to spend around 30 mins to fix the issue. Since our schedule... More 

Helpful?
Thank Riverlin
KISHE024, Leiter Gästebetreuung at Kempinski Hotel Shenyang, responded to this review

Dear RiverLin and PippaHK, Warm greetings from the Kempinski Hotel Shenyang. Thank you for taking your precious time to leave a comment on your group's stay. Please accept our sincere apology for the bad experience you had. We are aware, that during group's stay not everything went smoothly. Be assured, that the incidents were not without effect for certain members... More 

Hong Kong, China
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 10, 2015 via mobile

Seriously... I would label this a solid 3 star. Everything is old, service is lacklustre, and the colour scheme uninspiring. If I were to sum it up, I would say the hotel is in dire need of renovation. It's redeeming quality is the Paulaner restaurant on the ground floor. I think there are better places to stay in Shenyang.

Helpful?
Thank PippaHK
KISHE024, Leiter Gästebetreuung at Kempinski Hotel Shenyang, responded to this review

Dear PippaHK and RiverLin, Warm Greetings from the Kempinski Hotel Shenyang. Thank you for taking your precious time to leave a comment on your group's stay. Please accept our sincere apology for the bad experience you had. We are aware, that during group's stay not everything went smoothly. Be assured, that the incidents were not without effect for certain members... More 

Zurich, Switzerland
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed September 2, 2015

From main Lobby to reception and all the Restaurants and Services, the really friendliest staff I ever met in China. After the second night, staff at breakfast remembered my favorite tea and fresh vergetable jus and brought the daily newspaper in english. Very nice and elegant rooms, quiet even if it is located on a busy intersection. Best Location for... More 

Helpful?
Thank MaBar2013
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed August 13, 2015

For me this was the first visit to China. I stayed at Shenyang Kempinski Hotel. I’m writing to express my deep appreciation for superior services I received during my three nights in this top 5 stars hotel. Indeed It was a wonderful hotel experience. The German bar was typical Bavarian style with delicious wide food and beverages menu. I just... More 

Helpful?
Thank AlWasti
KISHE024, Leiter Gästebetreuung at Kempinski Hotel Shenyang, responded to this review

Dear AlWasti, Thank you very much for choosing the Kempinski Hotel Shenyang for your first stay in Shenyang. We are happy to hear how much you enjoyed your stay and that our staff provided you with superior service. We hope to welcome you back again soon. Yours sincerely, The Kempinski Hotel Shenyang Team More 

Pune, India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 9, 2015

Shenyang airport is outside of city and it takes about 45 minutes to arrive at Kempinski. I was lucky to be upgraded to the executive floor room on the 21st floor. Beautiful view from the room. In the evening I went to the executive floor to have a bite and I was told that its closed here today and the... More 

Helpful?
Thank MUKHARE
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