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All 853 Shenyang hotels

Kempinski Hotel Shenyang

4.0 of 5 Hotel   |   No.109 Qingnian Street, Shenhe District, Shenyang 110014, China
Hotel amenities
Kempinski Hotel Shenyang

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Ranked #17 of 853 hotels in Shenyang
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed January 25, 2014
saunternut mumbai
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302 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
mumbai
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2014

This must be the worst western brand five star hotel in Shenyang. Service, room furnishings and breakfast can be improved. I heard the hotel was recently refurbished so its even more bewildering...Views are nice from the top floors. The SPA is open late but is too expensive.

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Tehran, Iran
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 14, 2014

Positive points: - in a good place : in front of Subway station, River view, near resource china shopping center,... - Fresh food diversity in Breakfast Menu Negative Points: - the bad smelling in Bathroom and Toilet: Sewage smell - in the restaurant for Breakfast, when I came again to bring something to eat, my dish and spoon was not... More

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Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

Stayed here for my trip to China. Had my wedding in this hotel. The hotel has high quality furnishings. Very good breakfast compared the the other hotels I have stayed in China. Personally the outside of the hotel didn't really appeal to me. I personally really enjoyed this hotel. From the excellent bathrooms, grand front entrance and the 6 efficient... More

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KISHE024, Manager at Kempinski Hotel Shenyang, responded to this review

Dear Guest, thank you very much for your stay at Kempinski hotel Shenyang! Our hotel is recently under the process of product upgrade.We are dedicated to provide you with better living experience and the mostqualified service! Looking forward to welcoming you in the future. More

Berlin, Germany
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 30, 2013

I was visiting the Kempinski in Shenyang for business between 2010-2012 on a regular monthly basis. Price / Value is definitely good at the hotel and if you get an executive room the view can be quite nice for Shenyang. The service sure needs improvement in some matters, but overall I enjoyed my stays and the rooms were clean. For... More

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Metz, France
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 19, 2013

The situation of this hotel is very good, just front of the subway station. The welcome was very good, and if you need help, they can help you. The breakfast is very good. But the room are very noisy, we hear the noise of the street and the noise of the client in the hall.

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KISHE024, Manager at Kempinski Hotel Shenyang, responded to this review

Dear Martial S., Thak you so much for the worthful time you took to write your impressions and thoughts on Tripadvisor. We are delighted to read, that our hotel was to your satisfaction and you felt comfortable and assisted with your requests. Please be assured, that we will let our staff know about your feedback, which will be nothing less... More

Singapore
Top Contributor
54 reviews 54 reviews
53 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed August 17, 2013

The hotel is kind of far from the city centre, but it is located right next to the train station. It is hard to get a taxi from this hotel at peak hours or during raining, so be aware. The service is quite normal, but given its star rating, it is just average. There is definitely areas for improvement in... More

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KISHE024, Manager at Kempinski Hotel Shenyang, responded to this review

Dear dtai010, We would like to thank you for your effort and your time to write down your feedback and your helpful advises on Tripadvisor regarding your stay in our hotel. Please rest assured, that we will discuss your subjects with our team to improve our service. Our renovation is ongoing and almost more than 100 rooms are completely renovated... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed June 24, 2013 via mobile

The location of the hotel is very nice. Our room had a nice view to a park. The service was always very nice and friendly. Most of the stuff spoke english. I definitely would come back for my next visit.

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KISHE024, Manager at Kempinski Hotel Shenyang, responded to this review

Dear Guest, thank you very much for your stay at Kempinski hotel Shenyang! We are dedicated to provide you with better living experience and the most qualified service! Looking forward to welcoming you in the near future. More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed May 21, 2013

I stayed in this hotel almost every week for around 3 years between 2008-2011. Since then, no change at all. Although the hotel is relatively "not an old building", landlord obviously did not make any renovation. rooms are smelling, dust is everywhere, even in the pillows. room doors are not closing, an absolute wreckage. in additition to this, they have... More

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KISHE024, Manager at Kempinski Hotel Shenyang, responded to this review

Dear Shanghainese2011, Thank you very much for your detailed comment and please be assured that our guests’ feedback is of highest importance to us. We sincerely sorry for the unhappy experience and inconvenience caused during your stay and meanwhile we truly appreciate your feedback. Here we are glad to share with you that the hotel renovation program has been started... More

Brussels, Belgium
Contributor
15 reviews 15 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 8, 2013

This 5 star hotel is a very good business hotel in the center of Shenyang. The rooms are very clean and comfortable. The breakfast offers a wide variety of food. In the evening if you want to have a real German beer, you can enjoy the ambiance in a real german beer garden, where they brew their own beer. During... More

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KISHE024, Manager at Kempinski Hotel Shenyang, responded to this review

Dear Ms.Danielle, Thank you very much for your stay at Kempinski hotel Shenyang! We truly appreciate your feedback and we are delighted to tell you, hotel are currently under the partially upgrade for the in house facilities, we are dedicated to provide you with better living experience and the most qualified service! We're looking forward to your next visit in... More

Senior Contributor
22 reviews 22 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 16, 2013 via mobile

Having a very high expectation for the Kempinski brand name, I must say its pretty disappointing. The hotel is old and the service wasn't all that great. The lobby is dim and unimpressive. The staff's English is so-so. The only plus point is that they gave me an upgrade. Thanks for that but I won't recommend this hotel.

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KISHE024, General Manager at Kempinski Hotel Shenyang, responded to this review

Dear Mr. NasiKandarlpoh, Thank you for your comment posted on our Tripadvisor page this weekend. We appreciate your high expectations towards the Kempinski Brand as the oldest European luxury hospitality group, favored by guests who expect excellence and value individuality in European flair for luxury, savoir vivre, culture and cuisine during their stay. As you were clearly disappointed with your... More

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Additional Information about Kempinski Hotel Shenyang

Address: No.109 Qingnian Street, Shenhe District, Shenyang 110014, China
Location: China > Liaoning > Shenyang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 853 hotels in Shenyang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kempinski Hotel Shenyang 4*
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