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All 986 Shenyang hotels

Grand Hyatt Shenyang

4.5 of 5 Hotel   |   No.288A, Qingnian Street,Heping District | Shenyang, PRC China, Shenyang 110004, China
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94%
Ranked #3 of 986 hotels in Shenyang
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
TrektheWorld Washington DC, District of Columbia
  • Reviews (38)
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38 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are familiar with Grand Hyatt hotels then you are already familiar with the benefits of this hotel. The hotel provides a great gym, great food, great service and impeccable cleanliness. I've stayed in Grand Hyatts all over China and this one matches the others in design and breath taking views. The executive lounge is nice for free happy... More

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear reviewer, thank you very much for your highly recommendation and valuable commeting on Grand Hyatt Shenyang. We are indeed very happy to hear your satisfaction with us, and always focusing on providing you the unmatched personalized service and experiences. Your comments on English communication skills have been duly noted and some effective efforts would be taken to further enhancement.... More

Shenyang, China
1 review
5 of 5 stars Reviewed 3 weeks ago

It is the first to go there.Heard from friend,the hotel is one of best in Shenyang.So i feel happy to go.The environment is wonderful,all the people are so kind.Enjoy 5~star service,drink with grand view of the city.If you once watched the film “lose in tokyo”,please check the hotel it printed.That is the Hyatt. I hope I can go to Tokyo... More

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear reviewer, we are so happy to hear your five-star rating and recommending on Grand Hyatt Shenyang. We are always focusing on providing you the unmatched personalized service and experience during your stay with us. Here, you may enjoy array of innovative restaurants and bars with excellent view of Shenyang city. We are looking forwarding to serving you again during... More

Top Contributor
52 reviews 52 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed 2 nights at the Hyatt- truly a grand luxury experience in Shenyang. The service was of high exacting standards - from checking-in, even though it was a busy evening, to breakfast service and handling enquiries. The room was large, bed was so comfortable, black out curtains, good selection of pillows, generous mini-bar, and several TV channels. You can... More

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, thank you so much for the five-star rating and recommendation on Grand Hyatt Shenyang. We are focusing on providing you the unmatched luxury experience and look forward to serving you again during your next visit to Shenyang, also the excellent breakfast in Cafe Kitchen and the best personalized services are waiting for you here. Best wishes. More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2014

Quite a shiny, new hotel which is part of a high-end shopping mall and office complex. Everything looks very good, but somehow it isn't quite there. Staff were not too knowledgeable about surrounding area when I asked for dining options nearby -- they tried to just direct me to the hotel restaurants. I chose to do my own research on... More

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, warm greetings from Grand Hyatt Shenyang and thank you very much for taking time to share your feedback with us and recommending our hotel in Shenyang. Please accept our sincere apologies for all the inconveniences and frustrations you experienced during your recent stay with us. Thanks to your comments, we will definitely strengthen the service training and try... More

Wien, Österreich
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

First the good things: the staff is very friendly and polite. The breakfast buffet is very various and good. The Hyatt in Shenyang is quite new but even so some things are not perfect in my opinion. First the lobby is not on the grund flour and so if you want to go to your room you have alsways to... More

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, warm greetings from Grand Hyatt Shenyang and thank you very much for taking time to share your feedback with us. Please accept our sincere apologies for all the inconveniences and frustrations you experienced during your recent stay with us. Since the hotel was newly opened in 2013, considering about privacy issues for guests, the elevator and reception desk... More

Washington DC, District of Columbia
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 25, 2014

Got in late to the hotel and found it a bit disorienting. Do not like the lobby on the top floor, as it is confusing to know where to go. Also when checking in, the staff mixed up the rooms for myself and a colleague, then took 20 minutes or more to resolve it.

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, warmest greetings from Grand Hyatt Shenyang and thank you very much for taking time to share your feedback with us. Please accept our sincere apologies for all the inconveniences and frustrations you experienced during your recent stay with us. Your comments on the check in service as well as the elevator have been duly noted and some effective... More

Hong Kong
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2014

As usual great quality you found with Grand Hyatt. And the price was really attractive. It's next to MIX mall in Shengyang. So you got everthing you need. Breakfast also very good at usual. Since it's opening in July 2013, so you can enjoy with the brand new interior. Anyway, if you visit Shengyang, it's will be one of the... More

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, thank you so much for the five-star rating and recommendation on Grand Hyatt Shenyang. We are focusing on providing you the unmatched luxury experience and look forward to serving you again during your next visit to Shenyang, also the excellent breakfast in Cafe Kitchen and the best personalized services are waiting for you here. Best wishes. More

Tokyo, Japan
Contributor
17 reviews 17 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 21, 2014

I recently stayed here for two nights as part of a business slash tourist trip to the area. It was my first trip to visit Shenyang, and I was surprised to see that it has a Grand Hyatt. Shenyang is relatively unknown in the USA, and it was enlightening to see that the Hyatt brand has invested in the city.... More

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, warmest greetings from Grand Hyatt Shenyang and thank you very much for taking time to share your feedback with us. Please accept our sincere apologies for all the inconveniences and frustrations you experienced during your recent stay with us. Your comments on the currency exchange as well as the coffee service have been duly noted and some effective... More

Beijing, China
Contributor
20 reviews 20 reviews
7 hotel reviews
4 of 5 stars Reviewed May 7, 2014

I stayed here for a weekend to visit some friends in Shenyang. Shenyang has now some nice new hotels and the location direct at Mixc Mall is very good. The room was well decorated but some of the used material looks very sensitive or not quite right for the use in a hotel. When I was there it was all... More

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, thank you for reviewing us on Tripadvisor and for recommending Grand Hyatt Shenyang’s location, guestrooms, and dining experience. We certainly look forward to welcoming you back to experience the unmatched personalized Service from totally new Grand Hyatt Shenyang, with array of Theme Party at the highest club in town with international live band and premium liquor, and the... More

Milano
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 29, 2014

Truly impressive! A real 5 star hotel, rooms, service, everything in line with the expectations. The design and style is very minimalist and sober but highly classy. The restaurant/breakfast not completely my taste but you can't please everyone. All in all, reccomended!

Was this review helpful? Yes
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, thank you for your five-star rating and recommending Grand Hyatt Shenyang's design, guest room and customer service. We are very pleased to see your recommendations on Tripadvisor. We recently promote totaly new set menu at Xin Feng Tian restaurant and the excellent view from Fa'r Bar on 29F is also waiting for you here. Thank you for choosing... More

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Additional Information about Grand Hyatt Shenyang

Address: No.288A, Qingnian Street,Heping District | Shenyang, PRC China, Shenyang 110004, China
Phone Number:
Location: China > Liaoning > Shenyang
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hyatt Shenyang 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Shenyang #3 Spa Hotel in Shenyang #4 Business Hotel in Shenyang #46 Best Value Hotel in Shenyang
Hotel Class
Number of rooms
353

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