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Grand Hyatt Shenyang

#2 of 1,044 Hotels in Shenyang
Certificate of Excellence
4.5 of 5
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No.288A, Qingnian Street,Heping District | Shenyang, PRC China, Shenyang 110004, China
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Grand Hyatt Shenyang
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101 Reviews from our TripAdvisor Community

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Orting, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

A beautiful and well maintained luxury hotel, the service and amenities were very good, I would highly recommend this Hotel for anyone visiting Shenyang, China or any other Grand Hyatt Hotel as I believe that the Grand Hyatt standards will be to a high standard wherever you stay.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Michael H
East coast
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First, the hotel service is impeccable and the rooms are spacious and well decorated. Rooms also have large bathrooms. Our room configuration-Rm 2016, had the toilet closet across a hall from the bathroom which was odd but did not negatively impact my review. I've downgraded the rate for 2 very specific reasons. This is the hotel my SO's business recommends... More 

Helpful?
Thank wideeyedandtraveling
Borgomanero, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

Nice hotel with amazing italian restaurant " Il Forno" at the top. Absolutly the best one in Shenyang. The cost are same other hotel but the quality is much better, for European business man is the best solution.

Helpful?
Thank Matteo F
Belfast, United Kingdom
Level Contributor
100 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

This is one of the best hotels I've stayed in. It has an unusual configuration with reception above the rooms, but it adds to the charm! The real hero is the bathroom. The shower is amazing a real rainfall shower and the bath is perfect. The beds are comfortable and I heard no noise from outside. The restaurant was fantastic... More 

Helpful?
Thank ctron1
Sanya, China
1 review
4 of 5 stars Reviewed November 26, 2015

Plan-Do-Check-Action, again and again, then better and better. This is just my humble opinion on the issue. Make the guest feel like at home, enjoy the experience and refresh the program and new grand service.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Hao W
Shenyang, China
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 9, 2015

I love this place. The rooms have a fantastic bathroom with a rain shower and a huge tub. The beds are super comfy. It's also connected to the MixC (mall) and also to the metro (through the mall), so you can do lots of things without having to go outside. I highly recommend it...the Hyatt does not disappoint!

Helpful?
Thank RL_Adirondack_Woman
Riquewihr, France
Level Contributor
4 reviews
5 of 5 stars Reviewed November 2, 2015

From check in to check out, everything is excellent in this hotel I stayed there for three nights and it really was a very pleasant stay. My room on the executive floor was spacious, impeccably clean, quiet and comfortable. The service was excellent and the people were extremely friendly and helpful. I enjoyed my stay very much and will come... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Fred V
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer Fred V, Warmest greetings from Grand Hyatt Shenyang! Thank you for taking your precious time to review us on TripAdvisor. It is a great exciting moment to see your satisfaction and your recommendation to our hotel, especially your high compliments to us, and I will pass your good words to the whole team, which is a great encouragement... More 

Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 25, 2015

The trouble with the Hyatt brand is that the quality of the properties is highly variable. For example I wouldn't send my mother-in-law to the Hyatt in Bangalore while the Grand Hyatt Shenyang is the other end of the spectrum - Hyatt at its best. The hotel is new and the rooms are beautifully appointed. The property is also well... More 

Helpful?
Thank AussieGadabout
Vienna, Austria
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 18, 2015

The Grand Hyatt Shenyang offers one of the best hotel experiences not only in Shenyang. It's one of the best run hotels I've been to. Very attentive staff, high quality food, great service, nice design.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank MarcS55
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer MarcS55, Warmest greetings from Grand Hyatt Shenyang! Thank you for taking your precious time to review us on TripAdvisor. It is a great exciting moment to see your satisfaction and your recommendation to our hotel, especially your high compliments tour sincere guest service, and I will pass your good words to the whole team, which is a great... More 

Calgary, Canada
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed September 27, 2015

Outstanding hotel right from being greeted in lobby by doormen right thru to checkout all staff were pleasant to deal with. Stayed 2 nights at the hotel, rooms were perfect condition and all amenities were provided. Beautiful standing rain drop shower and huge 2-3 person tub with underneath lighting making the jet lag that much easier to recover from. Hotel... More 

Helpful?
Thank dexxa11
Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer dexxa11, Warmest greetings from Grand Hyatt Shenyang! Thank you for taking your precious time to review us on TripAdvisor. It is a great encouragement to see your high compliments of our hotel facilities and sincere guest services and your recommendation to our hotel. We are looking forward to seeing you soon on your next trip to Shenyang! Please... More 

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