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Grand Hyatt Shenyang

#3 of 1,029 Hotels in Shenyang
Certificate of Excellence
4.5 of 5
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No.288A, Qingnian Street,Heping District | Shenyang, PRC China, Shenyang 110004, China
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Grand Hyatt Shenyang
Best prices for: 1 room 1 guest
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Ranked #3 of 1,029 Hotels in Shenyang
Certificate of Excellence 2014
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56 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Three days in Shenyang, Mar 2015 and Grand Hyatt was BEST part of entire China trip. Get the room price including am buffet. I went cheap and staff wanted to charge me the full price, approx. $15 US for one cup of coffee. I ended up getting the full meal. The next day a staffer brought me coffee comp. There... More 

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Shanghai
Senior Contributor
28 reviews 28 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 24, 2015

Shenyang is not the place you want to be, but if you have the Grand Hyatt is a great option (to be honest I have not been in any other place in the city). The high rise building is directly next to the construction site of what will become the highest building in North-East Asia but the construction activity will... More 

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Starnberg, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

Very nice buiness hotel in Shenyang, good location linked to the Mixx mall, very friendly and helpful staff --> esp. Rudy! , rooms have reasonable size, Gym is ok, I only miss a Concept2, very nice pool Cons: aircondition/heating system is, as in many Chinese hotels, always a problem,

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Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 4, 2014

Greatly enjoyed the stay! The ease of access to local shopping and dinning made this trip exceptionally good! I will say the decor was gaudy. It seemed to me like something and Italian Fashion house would design based on what they assumed a Chinese person should like. The executive lounge was let down though. The fact it so well lit... More 

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Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Driggsd, warmest greetings, thanks so much for your five-star commenting on Grand Hyatt Shenyang and its location and services, we really delighted to see that you like the decoration and guest rooms. And also many guests recommend the location and sightseeing like you. But we really sorry that the executive lounge, Grand Club, let you down, and relative departments... More 

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 21, 2014

One of the best Grand Hyatt I've stayed at (among around 15-20) and definitely the best for service mainly thanks to the great French manager (sorry I forgot your name...). Very nice and modern lobby, rooms, Club, pool and so on. As already reported the Italian restaurant is very good (I had the veal chop twice in 3 days shame... More 

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Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear reviewer Bollinger96, warmest greetings from Grand Hyatt Shenyang and many thanks for your five-star rating and recommendations on our hotel. It is in Shenyang but we always try the best to provide every guest the very authentic hospitality. We certainly looking forward to your next trip to Shenyang, and also welcome to enjoy our Xin Fen Tian restaurant if... More 

London, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 12, 2014

We stayed for a wedding in May. The staff's english is pretty poor compared to Shanghai and Beijing be warned but other than that the place was brilliant. Trying to request an iron on the phone is a room was almost impossible. Mostly business travellers staying there. The Spa and Pool could really do with some signs to point where... More 

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Tehran, Iran
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 12, 2014

positive points: - clean rooms - iron style in everywhere: lobby, rooms, ... - good breakfast - live music at nights - friendly staffs - price is good and affordable improvement points: - to put fruit in each room at the beginning - wifi does not work well, the network quality needs to be improved -

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Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear hossein2012, warmest greetings from Grand Hyatt Shenyang and thanks so much for your time on commenting us. We are so delighted to see that you like the rooms, decorations, breakfast, and live band in Fa’r bar as well as our associates’ services. And regarding your suggestions that to put welcome fruit in guest rooms and Internet speed, we have... More 

Barcelona, Spain
2 reviews
4 of 5 stars Reviewed November 9, 2014

Room is big and really comfortable to live some time. I'm getting used to be in hotels and this is the 1st time at Hyatt, I like the style of the room with some little rooms inside, closet, bathroom... get camouflaged in the corridor. Like it.

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Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, thank you so much for the five-star rating and recommendation on Grand Hyatt Shenyang. We are focusing on providing you the unmatched luxury experience and look forward to serving you again during your next visit to Shenyang, also the excellent breakfast in Cafe Kitchen and the best personalized services are waiting for you here. Best wishes. More 

Paris, France
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 24, 2014

Grand Hyatt... What else? This Grand Hyatt has completely raise the bar of all other hotels in Shenyang being the place you want to be. The location in the business district is good and not far from the heart of the city. The lobby of the hotel is on the 25th floor which make it calm, classy and not patronized... More 

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Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear reviewer, we are so happy to hear your five-star rating and recommending on Grand Hyatt Shenyang location, guest room, and the fantastic Cafe Kitchen and IL Forno outlets. We are always focusing on providing you the unmatched personalized service and experience during your stay with us. Here, you may enjoy array of innovative restaurants and bars with excellent view... More 

Cleveland, Ohio, United States
Top Contributor
77 reviews 77 reviews
77 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 12, 2014

Grand Hyatt Shenyang is definitely one of the best city hotels I have stayed at in China so far. Being one of the upper upscale hotels in the city (the other one is Shangri-la across the street), I feel comfortable to say that it is the best choice. It is part of the Mixc complex, and a very nice mall... More 

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Charles W, Manager at Grand Hyatt Shenyang, responded to this review

Dear Reviewer, thank you so much for the five-star rating and recommendation on Grand Hyatt Shenyang. We provide you the seperated toilet for convenient considenration. We look forward to serving you again during your next visit to Shenyang, also the excellent breakfast in Cafe Kitchen and the stunning view from Fa'r are waiting for you here. Thank you for choosing... More 

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