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Hotel Jen Shenyang

#4 of 1,044 Hotels in Shenyang
Certificate of Excellence
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No.68 Zhonghua Road, Heping District, Shenyang, China (Formerly Traders Hotel Shenyang)
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1 room 1 adult
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Hotel Jen Shenyang
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410 Reviews from our TripAdvisor Community

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Munich, Germany
1 review
3 of 5 stars Reviewed 5 weeks ago

Top Location, Top Service. But the quality of food is very unsteady, it seems no standard and no QC for the food offered to guest.. The top Management is not willing and not able to protect the health of their staffs and guests who do not smoke. Smoking is allowed and welcome in the public area. Looks like that the... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank andreasm210
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Dear Guest, thank you for your kindly reply for our hotel, our Jen café in 4F is willing to offer the most fresh food to every guests. Shangri-la Hotel really cares every comers. Moreover our hotel has special smoking areas in case impact on other guests' health. Hoping you can have a good time and welcome again! More 

Singapore
1 review
5 of 5 stars Reviewed December 16, 2015 via mobile

Stayed here for a week for a conference. I was pleased with the high level of service provided by the staff that made a point of getting to know me. The majority of front line staff could speak a little English but management was always nearby if a fluent speaker was needed.

Helpful?
Thank Jack L
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Dear Guest,Thank you for your feedback for Hotel Jen Shenyang,we feel really happy that you have a great experience with our hotel,FO staff will try their best to communicate with each guest although some of them know little English.This is actually a Shangri-la style that express our enthusiasm to every guest.Looking forward your next visit! More 

Toronto, Canada
1 review
5 of 5 stars Reviewed December 10, 2015

Hotel Jan formerly known as Traders Hotel. Located centrally at the city centre downtown Shenyang. You have everything around you - such as restaurants, shopping malls, subway stations and the railway stations with a few minutes walk. The service is excellent and the staff are friendly, especially the concierge manager Bessie and the manager at the club lounge and the... More 

Helpful?
Thank danielcJ4344XD
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Hotel Jen Shenyang (formerly Traders Hotel, Shenyang) is affiliated with Shangri-La Hotels and Resorts. Ideally located in the heart of downtown, Hotel Jen Shenyang adjoins Shenyang's best business, entertainment and shopping centres. The city's leading tourist sights are also easily accessible. Shenyang Taoxian International Airport is only 30 minutes away, Shenyang Railway Station and Subway Line 1 are only 5... More 

Chengdu, China
1 review
5 of 5 stars Reviewed November 21, 2015

Idealy locations at city center downtown shenyang, more than 20 years old hotel with new name, Hotel Jen now, ther service is really good and all the staff are very much friendly! especially the Concierge Golden Key, who is really help me out of all the issues, thanks to her especially! will definately back to stay here.

Helpful?
Thank Bing L
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Dear Guest, Thank you for your comments and it is our pleasure to sharing such a wonderful experience with you. After the hotel rebranding, we care guests with efficiency and will provide travellers greater flexibility to blend the boundaries between business and leisure. Appreciate for your inspiration and looking forward to your next visit. More 

Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2015

My recent stay at Hotel Jen Shenyang, it was a fantastic stay. The staff are very friendly. The location is very convenient, subway station is right around the corner. Hotel provides thoughtful service, the mobile phone charging station is very cute, and the herbal tea at the lobby brought me the warmth while waiting for my clients there! Overall, this... More 

Helpful?
1 Thank Haha549
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for your feedback and it is our pleasure to sharing such a wonderful experience with you, after changing hotel name we have improve much service quality, your trust is very important for us, welcome for your next coming. More 

SHA
1 review
3 of 5 stars Reviewed October 23, 2015

Nobody improved the backgroundmusic, it was told that the music comes from HQ of Jen. Really unbelievable. Is there anyone in the HQ checked the spectrum of guests? Are the guest really only the teenagers? Smoking in the public area is ignored by all staff, incl. top mangement. Belong Jen to Shangri-La???!!!

Review collected in partnership with shangri-la.com

Helpful?
Thank 720johnsonh
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Dear guest, Thank you very much for the reviews for Shenyang Hotel Jen (formerly Traders Hotel,Shenyang)!It is really pity that our background music didn't satisfied you, we will play different kinds of background music in different period of time, our hotel has been committed to implement the service quality of Shangri-la hotel group. For any concerns during your stay you... More 

Singapore
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
5 of 5 stars Reviewed October 20, 2015

This hotel was formerly known as Traders Hotel. Our room was clean and very spacious. There were adequate power outlets. Everything worked. Buffet breakfast had a wide selection of western food but limited selection of Chinese food.

Helpful?
1 Thank PerryTan
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank for your kind comment. We are glad you enjoyed the stay in our hotel. Due to our central location you can enjoy a wide range of different activities and shopping opportunities. We are looking forward to welcome you again in our hotel. More 

Wiesbaden, Germany
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed October 19, 2015 via mobile

The hotel is located pretty much in the city centre of Shenyang with a 10 minute walk to the Main Railway station. An MRT station is also close by, only 10 Minutes towards the other direction of the Main Railway station. The area surrounding the hotel is filled with fancy malls, supermarkets, restaurants and food stalls, so there is always... More 

Helpful?
Thank AlexTraveller83
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank for your kind comment. We are glad you enjoyed the stay in our hotel. Due to our central location you can enjoy a wide range of different activities and shopping opportunities. For recommendations our staff would be more than happy to give you advices where to go or making reservations for you. We are looking forward to welcome you... More 

Helsinki, Finland
Level Contributor
63 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 13, 2015

The Jen is a modern, welcoming and well run hotel. Walking distance from the main station, with many malls, markets and restaurants in the immediate vicinity. A great hotel for business or tourism. Recommended.

Helpful?
Thank Irlantilainen
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank for your kind comment. We are glad you enjoyed the stay in our hotel. Due to our central location you can enjoy a wide range of different activities and shopping opportunities. For recommendations our staff would be more than happy to give you advices where to go or making reservations for you. We are looking forward to welcome you... More 

Taiwan
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 6, 2015

An old building and outdated appearance both outside and inside. No way you can have any feeling nor touch that this is an Shangri La hotel chain. Mostly likely it is acquired by Shangri La and positioned for lower budget traveler. I should have done more home work, not to book this hotel simply because its name started with Shangri... More 

Helpful?
Thank jenncherngshia
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for your pertinent comments for Hotel Jen Shenyang(Formerly Traders Hotel).Traders Hotel, Shenyang has officially changed its brand to Jen,after that the hotel's service quality is always keep consistent.The hotel has been committed to bring family-like general warmth to every guest. At the same time We are attach importance to the problems you mentioned and the solution will be... More 

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