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Hotel Jen Shenyang

#6 of 1,034 Hotels in Shenyang
Certificate of Excellence
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No.68 Zhonghua Road, Heping District, Shenyang, China (Formerly Traders Hotel Shenyang)
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1 room 1 guest
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Hotel Jen Shenyang
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383 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (383)
  • Mar-May only
    (93)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (84)
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Brussels, Belgium
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 26, 2015

Like in my title the hotel staff is the key of this hotel they are nice and friendly very helpful . The Hotel on the other hand could use an uplift and renovation. Location is good situated . Restauration is o the moderate site .

Was this review helpful? Yes
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Dear Genieterke 188644, thank you for your kindly comments for our hotel and it is our pleasure to know that you have great time here. After change our hotel name corresponding we also renovate our hotel especially Lobby lounge, hope our endeavor could offer you a comfortable experience. Looking forward to your next coming. More 

Tokyo Prefecture, Japan
1 review
5 of 5 stars Reviewed July 17, 2015

Hotel staffs in club lounge are attentive and very friendly with excellent services. They provided prompt services at breakfast. I felt comfortable like at home. The location of the hotel is very good. There are several shopping malls, a lot of restaurants and a train station nearby the hotel. It is definitely convenient place for shopping and dining, even traveling... More 

Was this review helpful? Yes
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Dear Guest, Thank you for choosing our hotel for your stay in Shenyang. It is very glad to hear you had a good experience in our hotel, we are located in the circle of Business and City Center in Shenyang, geographical position is superior. We will take your feedback regarding the Club Lounge to all our staff, it will be... More 

Frankfurt, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 1, 2015

The former Trader's Hotel now belongs to the Jen-Group. So far, no change is visible, except for the name and that all employees can be identified by a golden badge (just like a police badge). Rooms are okay but a bit outdated, my room was rather clean, except for some stains on the carpet and the headboard of the bead.... More 

Was this review helpful? Yes 2
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for choosing our hotel during your last stay in our hotel. Hotel Jen is the new brand and is replacing the Traders Hotel. The service quality and satisfaction of our guests is with the new brand still one of the most important points for us therefore it was a smooth change from Traders Hotel to Hotel Jen. With... More 

Hong Kong Region, China
1 review
4 of 5 stars Reviewed June 19, 2015

Location is very good, in the centre of the walking street, many restaurant and shopping mall around. Room is neat and tidy, you have everything you need, air conditioning is good. great breakfast, health club is well equipped and open 24 hours.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for your kindly comment and great supporting to our hotel. It is very glad to hear you had a good experience in our hotel, we are located in the circle of Business and City Center in Shenyang, geographical position is superior, welcome you back again! More 

Singapore, Singapore
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 17, 2015

Second time staying here. Previously was called the Traders Hotel but i think the brand underwent a name change. Besides the name change, nothing else has changed though. Even the towels are still from Traders.. Stayed at the Club King Room and had club access but the breakfast is forgettable.. I was waiting to experience the exceptional service that some... More 

Was this review helpful? Yes
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for choosing our hotel for your stay in Shenyang. Almost all Traders Hotels world wide have been changed to Hotel Jen which is the new brand of the Shangri-La Group. Since the rebranding is not completely finished yet we still have some items from Traders Hotel like the towels. With the new brand we provide additional offers like... More 

Singapore, Singapore
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 30, 2015

This is my first trip to Shenyang in almost 18 years, I stayed in this hotel in Mar 2015 for 3 days. Their staffs are so friendly,helpful and professional. From the chambermaid to their front office personnel, always have a smile on their face, and can communicate with me in english.

Was this review helpful? Yes
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for your kindly comment and great compliment for our hotel. It is very glad to hear you had a good experience in our hotel, all staff in our hotel will offer their service and patience with 100 percentage enthusiasm to every guest, welcome you back again! More 

Milan, Italy
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

It is my second time in Jen Shenyang (formerly Trader) The hotel is very well located in the very center of Shenyang, with a pdestrain street just by the hotel. Do you can walik and enjoy. Moreover it is close to one of the Shenyajng stations. The proces are conveninet but the qulaity of staff is really top,as weel as... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for your kindly comment and great supporting to our hotel. It is very glad to hear you had a good experience in our hotel,we are located in the circle of Business and City Center in Shenyang, geographical position is superior, welcome you back again! More 

Bayreuth, Germany
1 review
4 of 5 stars Reviewed May 11, 2015

I am working for a company which is in Shenyang and i used to live here in the Hotel Jen (formerly Traders) since January 2014. The first impression of the hotel, staff and the room was very positive. Room size and furniture were great as well. Most of the staff could also speak english and they help someone in any... More 

Was this review helpful? Yes
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for your comment and great compliment for our hotel. It is very glad to hear you had a good experience in our hotel, after hotel rebranding, our staff will provide their 100 percent enthusiasm to service each of our guests, our hotel is definitely a great place to relax yourself. Looking forward to receiving from you again. More 

Frankfurt, Germany
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 30, 2015

I am European and do not speak Chinese! In Shenyang that means you are lost; hardly anyone speaks English (or any other language for that matter)!! Bessie the concierge gives you her phone number and you can even call her when she is off duty. She will translate and patiently help you through your problem wherever you are!!! Happy the... More 

Was this review helpful? Yes
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for your highly recognized for our hotel services, all staff in our hotel will offer their service and patience with 100 percentage enthusiasm to every guest,welcome you back again! More 

Shenyang, China
1 review
5 of 5 stars Reviewed January 27, 2015

I have stayed at the Traders Hotel for a long time and enjoy all aspects of the hotel but i think the hotel will change to Hotel Jen soon and will have to wait and see what the change brings. All the staff are very helpful and English can be a problem but most of the front desk are very... More 

Was this review helpful? Yes
distribution t, General Manager at Hotel Jen Shenyang, responded to this review

Thank you for your kindly comment and great supporting to our hotel.It is very glad to hear you had a good experience in our hotel,we are located in the circle of Business and City Center in Shenyang,geographical position is superior,welcome you back again! More 

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