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All 1,026 Shenyang hotels

Crowne Plaza Shenyang Zhongshan

4.0 of 5 Hotel   |   No.208 Nanjing North Street, Heping District, Shenyang 110001, China
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Ranked #25 of 1,026 Hotels in Shenyang
A recent review
3 of 5 stars Reviewed July 8, 2014
Aidan B
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229 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Top Contributor
110 reviews 110 reviews
96 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed December 14, 2014

In the elevator, the position to put the key card is at the eye-level position instead of at the bottom, which is strange. The magnetic card I got didn't work very well. The window in the room is small. Many of the toiletry one has to pay for. The toilet bench looks like a small shop. The free toiletry is... More 

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li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest , Thank you very much for choosing Crowne Plaza Shenyang Zhongshan and taking your time to share your feedback about the hotel facilities. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned departments and corrective actions have been taken. Thank you once again... More 

N. California
Top Contributor
109 reviews 109 reviews
41 hotel reviews
126 helpful votes 126 helpful votes
2 of 5 stars Reviewed July 25, 2014

Staff didn't ask about room preference and put me in smoking room upon checkin. Furniture, bathroom, etc was extremely dated. Well below the standard of other Crowne Plaza hotels I've visited in other parts of the world. Wifi was barely functional (eg very slow, difficult to establish connection). Express laundry was supposed to be available, but in fact did not... More 

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our guest service. We sincerely apologize for the inconvenience due to the problems you mentioned and will definitely rectify these issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 8, 2014

A easonably good hotel with dated interior in the rooms Food offering for breakfast is again not great a very common occurrence in China from my experience These hotel I have reviewed really need to make more effort with the food and presentation

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li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear Aidan B, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shenyang Zhongshan. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the dated room and breadfast have been documented and will certainly be looked into. We... More 

Shenyang, China
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 30, 2014

One of the best hotels I ever stayed. I went there 4 times already. It has a good staff, very fast to work out the situations. The rooms are extremelly confortable, and some of thn offer an walking closet. It's very well located near to subway, banks, starbucks and other fast food chains. Really good location to move around the... More 

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li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan and thank you for taking the time to share your experience. For your friend's experience you mentioned, we submitted to our hotel management. And we would like to conduct a survey immediately. Once again, thank you for your feedback and I do hope we have opportunity to welcome you again. More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2014

Used rewards night- same amount of points as the CP Parkview. CP Parkview is a much option facility wise. Got room upgrade but had to ask to get welcome gift and breakfast which was offered to me couple days ago by the Parkview instantly. Overall old facility. Cracks on the wall. They are also currently having water problem. Brown water.........need... More 

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan and for taking the time to share your experience. For your comments, we have reflect to our hotel management. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities. Once again, thank... More 

Vienna, Austria
Top Contributor
93 reviews 93 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 12, 2014

The hotel is located centrally. The structure is really bug but quite old. The rooms are big and confortable even if the furniture are old. The tap water is not potable therefore you need to use bottle water to wash yiurself. The breakfast is quite good even if mainly chinese type. On the tv there are most chinese channel so... More 

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li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan ! Thank you for sharing recent experience with us. It’s a great pleasure to learn that the hotel impressed you deeply. Your generous notes on our hotel are very much appreciated. We all look forward to welcoming you back. Best wishes, More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 29, 2013

Both exterior and interior of the hotel are old. The furniture in the room is in need of replacement. Food in the chinese resturant is so-so but expensive. Though the breakfast buffet is good. Overall the hotel needs to be refurbish

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan and for taking the time to share your experience. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities. We will pay more attention to our facilities and we look forward to... More 

Shanghai, China
Top Contributor
107 reviews 107 reviews
54 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 30, 2013 via mobile

This Crowne plaza hotel is a bit old but does still delgiver quality. I had ansikte this time and compared to others is this room a bit small. Nevertheless, breakfast is great, location ok, staff friendly. There is a massage place in the hotel, not runned by the hotel though, and its great. Good Chinese trearments. Both me and My... More 

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan ! We appreciate you choosing our hotel as your home away from home. It’s a great pleasure to learn that the hotel impressed you deeply. Thank you for your sincere comments to our hotel Location, Food & Beverage and Service. We will continue to provide excellent service in the future. Once again,... More 

Gainsborough, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 6, 2013

The hotel has a position in the middle of the city and near the financial district, about 15 minutes from the North Train station, easy taxi and only about 20 rmb. The reception area is very luxurious, staff were attentive, the book-in was fast and friendly. The people I dealt with all spoke English. Room was spacious, clean, the bathroom... More 

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan ! We appreciate your positive comments with regards to our location, room and service. Once again, thank you for your feedback and we look forward to welcoming you back in Shenyang in the not too distant future. Kind regards More 

Senior Contributor
37 reviews 37 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 28, 2013

The hotel itself is nothing special. It's clean and the staff are very helpful and friendly. Its an old building and its downtown - so bring earplugs or enjoy being kept awake all night by car horns - audible even from a room 20 floors up. The best feature of the place is the beer garden - nice to be... More 

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Thank you for staying at the Crowne Plaza Shenyang Zhognshan and for taking the time to share your experience. Regarding your comments to noisy, we have reflect to our hotel management. Could you please be kind to assist us by contacting me at lynch.cao@ihg.com or call me at 024-23341999. We will pay more attention to our service and... More 

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Additional Information about Crowne Plaza Shenyang Zhongshan

Address: No.208 Nanjing North Street, Heping District, Shenyang 110001, China
Phone Number:
Location: China > Liaoning > Shenyang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Shenyang Zhongshan 4*
Number of rooms: 278
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Hotel Style:
#15 Luxury Hotel in Shenyang
#30 Best Value Hotel in Shenyang

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