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Crowne Plaza Shenyang Zhongshan

4.0 of 5
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No.208 Nanjing North Street, Heping District, Shenyang 110001, China
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Crowne Plaza Shenyang Zhongshan
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243 Reviews from our TripAdvisor Community

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Gaithersburg, Maryland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

THis was my first time to Shenyang. The Crowne Plaza was very convenient to all that I was visiting. The staff was friendly, especially in the Club floor. The club breakfast was nice and comfortable, although not as many options as in the regular breakfast. The room and decor were attractive but on the old side. Overall, definitely a good... More 

Helpful?
Thank HJT4
li x, 公关经理 at Crowne Plaza Shenyang Zhongshan, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Guangzhou, China
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was admittedly staying in one of the converted apartments, rather than the hotel room, but I found the staff to be very helpful and courteous, even when electrical problems (caused by my electronics, not their wiring) threw the circuit breaker a few times. The breakfast was pretty good my first day, but quickly got monotonous. Still, a very comfortable... More 

Helpful?
Thank WDavidTF
li x, 公关经理 at Crowne Plaza Shenyang Zhongshan, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Toronto, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 1, 2016

The hotel exterior and lobby are more impressive than the rooms. The rooms are clean enough and the bed comfortable enough but the decor is quite dated. I found the food to be overpriced for what you were getting. Especially since there are much better cheaper food options within walking distance. If you dont speak Chinese, communication is a bit... More 

Helpful?
1 Thank James78Toro
li x, 公关经理 at Crowne Plaza Shenyang Zhongshan, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We hope you will visit us again. More 

Chicago, IL
Level Contributor
186 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed September 12, 2015

And a very nice clean, quiet room. The air conditioning worked; the showers were hot, and the beds were comfortable. Check-in and check-out was easy. We truly enjoyed the dinner buffet (3 people for 440 yuan) with its variety of shellfish, seafood, and local dishes. The hotel is convenient; the staff very friendly. In fact, one evening when I was... More 

Helpful?
Thank Travelingmaven
li x, 公关经理 at Crowne Plaza Shenyang Zhongshan, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Singapore, Singapore
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 15, 2015

My 2nd stay in the same hotel in Shenyang. It is a bit old and thus needs some upgrading. Wifi is poor. However, room and bedsheet are clean; staff are friendly too. Location is idea and there are many eateries, restaurants nearby...

Helpful?
Thank THH888
li x, 公关经理 at Crowne Plaza Shenyang Zhongshan, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. About the room quailty, hotel will continuing mantain and upgrading hotel facilities. It has been our pleasure and honor to have you as our guest. I sincerely look... More 

Timisoara, Romania
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 13, 2015

The entrance of the hotel looks quite good and impressive but this stopes when you enter the room.Furniture is really dated, walls look like they need some fresh paint.I asked from a smoker room and the smell was terrible the entire period of my stay.Only thing i guess they do is make the bed and (maybe) chenge the towels which... More 

Helpful?
1 Thank Brezo_R
li x, 公关经理 at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, We sincerely appreciate your choosing our hotel, and thank you for providing your comments online. We appreciate your feedback very much as it is the most important channel for us to relate to guests so as to continually monitor and improve our products and quality of services. Let me begin by sincerely apologizing for any inconvenience and embarrassment... More 

Honolulu, Hawaii
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 12, 2015

This old hotel offers clean room that is furnished with better quality furniture. Flat screen TV offers several English speaking channels as well as free English speaking movies. The bed-end seating is nice for a lazy afternoon TV watching even though there is a small lounging chair with matching footrest and a small couch by the window. The room we... More 

Helpful?
1 Thank Sophy W
li x, 公关经理 at Crowne Plaza Shenyang Zhongshan, responded to this review

Thank you very much for your encouraging comments on our hotel's facilities and services and I am very happy to hear that you enjoyed your stay with us. We would be pleased to welcome you back to our hotel should your travels bring you back to Shenyang and please feel free to contact me prior to your trip and it... More 

Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

I'm an American. I stayed her for 7 days and I've to say I was very impressed with every aspect of this hotel. The rooms were incredibly clean, very friendly and helpful hotel employees. In every aspect, I find this to be a wonderful place to stay. The meals were very good. I've seen others complain and give a lesser... More 

Helpful?
1 Thank Bill S
li x, 公关经理 at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear Guest, Thanks for your comments and I am glad to hear that, in general, you enjoyed your stay with us. We look forward to the pleasure of welcoming you back again on your next trip to Shenyang and thank you again for your constructive comment. More 

Mexico City, Mexico
Level Contributor
137 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed December 13, 2014

In the elevator, the position to put the key card is at the eye-level position instead of at the bottom, which is strange. The magnetic card I got didn't work very well. The window in the room is small. Many of the toiletry one has to pay for. The toilet bench looks like a small shop. The free toiletry is... More 

Helpful?
Thank Lau_traveller
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest , Thank you very much for choosing Crowne Plaza Shenyang Zhongshan and taking your time to share your feedback about the hotel facilities. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned departments and corrective actions have been taken. Thank you once again... More 

N. California
Level Contributor
134 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 stars Reviewed July 25, 2014

Staff didn't ask about room preference and put me in smoking room upon checkin. Furniture, bathroom, etc was extremely dated. Well below the standard of other Crowne Plaza hotels I've visited in other parts of the world. Wifi was barely functional (eg very slow, difficult to establish connection). Express laundry was supposed to be available, but in fact did not... More 

Helpful?
Thank CL5309
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our guest service. We sincerely apologize for the inconvenience due to the problems you mentioned and will definitely rectify these issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent... More 

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