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All 1,006 Shenyang hotels

Crowne Plaza Shenyang Zhongshan

4.0 of 5 Hotel   |   No.208 Nanjing North Street, Heping District, Shenyang 110001, China
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Ranked #22 of 1,006 Hotels in Shenyang
A recent review
3 of 5 stars Reviewed July 8, 2014
Aidan B
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223 reviews from our community

Traveler rating
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    44
    10
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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N. California
Top Contributor
109 reviews 109 reviews
41 hotel reviews
125 helpful votes 125 helpful votes
2 of 5 stars Reviewed July 25, 2014

Staff didn't ask about room preference and put me in smoking room upon checkin. Furniture, bathroom, etc was extremely dated. Well below the standard of other Crowne Plaza hotels I've visited in other parts of the world. Wifi was barely functional (eg very slow, difficult to establish connection). Express laundry was supposed to be available, but in fact did not... More

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li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our guest service. We sincerely apologize for the inconvenience due to the problems you mentioned and will definitely rectify these issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent... More

Contributor
17 reviews 17 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 8, 2014

A easonably good hotel with dated interior in the rooms Food offering for breakfast is again not great a very common occurrence in China from my experience These hotel I have reviewed really need to make more effort with the food and presentation

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li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear Aidan B, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shenyang Zhongshan. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the dated room and breadfast have been documented and will certainly be looked into. We... More

Shenyang, China
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 30, 2014

One of the best hotels I ever stayed. I went there 4 times already. It has a good staff, very fast to work out the situations. The rooms are extremelly confortable, and some of thn offer an walking closet. It's very well located near to subway, banks, starbucks and other fast food chains. Really good location to move around the... More

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li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan and thank you for taking the time to share your experience. For your friend's experience you mentioned, we submitted to our hotel management. And we would like to conduct a survey immediately. Once again, thank you for your feedback and I do hope we have opportunity to welcome you again. More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2014

Used rewards night- same amount of points as the CP Parkview. CP Parkview is a much option facility wise. Got room upgrade but had to ask to get welcome gift and breakfast which was offered to me couple days ago by the Parkview instantly. Overall old facility. Cracks on the wall. They are also currently having water problem. Brown water.........need... More

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li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan and for taking the time to share your experience. For your comments, we have reflect to our hotel management. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities. Once again, thank... More

Vienna, Austria
Top Contributor
90 reviews 90 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed February 12, 2014

The hotel is located centrally. The structure is really bug but quite old. The rooms are big and confortable even if the furniture are old. The tap water is not potable therefore you need to use bottle water to wash yiurself. The breakfast is quite good even if mainly chinese type. On the tv there are most chinese channel so... More

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li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan ! Thank you for sharing recent experience with us. It’s a great pleasure to learn that the hotel impressed you deeply. Your generous notes on our hotel are very much appreciated. We all look forward to welcoming you back. Best wishes, More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 29, 2013

Both exterior and interior of the hotel are old. The furniture in the room is in need of replacement. Food in the chinese resturant is so-so but expensive. Though the breakfast buffet is good. Overall the hotel needs to be refurbish

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan and for taking the time to share your experience. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities. We will pay more attention to our facilities and we look forward to... More

Shanghai, China
Top Contributor
86 reviews 86 reviews
46 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 30, 2013 via mobile

This Crowne plaza hotel is a bit old but does still delgiver quality. I had ansikte this time and compared to others is this room a bit small. Nevertheless, breakfast is great, location ok, staff friendly. There is a massage place in the hotel, not runned by the hotel though, and its great. Good Chinese trearments. Both me and My... More

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan ! We appreciate you choosing our hotel as your home away from home. It’s a great pleasure to learn that the hotel impressed you deeply. Thank you for your sincere comments to our hotel Location, Food & Beverage and Service. We will continue to provide excellent service in the future. Once again,... More

Gainsborough, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 6, 2013

The hotel has a position in the middle of the city and near the financial district, about 15 minutes from the North Train station, easy taxi and only about 20 rmb. The reception area is very luxurious, staff were attentive, the book-in was fast and friendly. The people I dealt with all spoke English. Room was spacious, clean, the bathroom... More

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Greetings from Crowne Plaza Shenyang Zhongshan ! We appreciate your positive comments with regards to our location, room and service. Once again, thank you for your feedback and we look forward to welcoming you back in Shenyang in the not too distant future. Kind regards More

Senior Contributor
31 reviews 31 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 28, 2013

The hotel itself is nothing special. It's clean and the staff are very helpful and friendly. Its an old building and its downtown - so bring earplugs or enjoy being kept awake all night by car horns - audible even from a room 20 floors up. The best feature of the place is the beer garden - nice to be... More

Was this review helpful? Yes
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Dear guest, Thank you for staying at the Crowne Plaza Shenyang Zhognshan and for taking the time to share your experience. Regarding your comments to noisy, we have reflect to our hotel management. Could you please be kind to assist us by contacting me at lynch.cao@ihg.com or call me at 024-23341999. We will pay more attention to our service and... More

Greenville, South Carolina
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 5, 2013

Old hotel with the best location. Great Service. Poor Airconditioning/lots of noise and pollution when you have to open the windows to get some cool air; they turn the Air off/down at night to save electricity at the expense of the guests' comfort . Food is good but Dining Room service is not always the best. Free Internet. Excellent value.... More

Was this review helpful? Yes 1
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review

Thank you very much for staying and taking the time to provide the hotel feedback on your recent stay experience at Crowne Plaza Shenyang Zhongshan. Could you please be kind to assist us by contacting me at lynch.cao@ihg.com or call me at 024-23341999. We look forward to hearing back from you. Any comments from you are really appreciated all the... More

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Additional Information about Crowne Plaza Shenyang Zhongshan

Address: No.208 Nanjing North Street, Heping District, Shenyang 110001, China
Phone Number:
Location: China > Liaoning > Shenyang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Shenyang Zhongshan 4*
Number of rooms: 278
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