We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Somerset Heping Shenyang

#2 of 1,030 Hotels in Shenyang
Certificate of Excellence
Hotel website
No.80 Taiyuan North Street, Heping District, Shenyang, China
Special Offer
min stay 2 days 25% off
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Somerset Heping Shenyang
Professional photos View all
Browse nearby
Somerset Heping Shenyang
Somerset Heping Shenyang
Somerset Heping Shenyang
Add Photo

83 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    60
    19
    2
    1
    1
See reviews for
12
10
8
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (83)
  • Mar-May only
    (20)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (23)
All months
Dalian, China
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 27, 2015

Shenyang is one of a few large cities in China where you do not need pay more that 100.00 for a first class hotel. The Somerset is located in the city's main shopping area in Heping. You have large rooms to choose from and the service is more that adequate. The same class hotel in Dalian can cost you double.... More 

Was this review helpful? Yes
Istanbul, Turkey
Top Contributor
54 reviews 54 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 2, 2015 via mobile

it is located in city center and easy to go everywhere. Clean and comfortable rooms with many facilities. Free wi-fi, breakfast, kitchen and coffee machine in the rooms. Personal are well trained and eager to help you. You can go everywhere in the city easily by walking or taxiing. Also it can be hired for long term.

Was this review helpful? Yes
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 24, 2015

Still as good as ever. Apartment is well taken care of. Everythin were working as it should be. From electrical appliances to bathroom n kitchen appliances. Breakfast was good but with limited choices. Location is good with lotsa eating and shopping places nearby. Staff were helpful and professional. And they even allowed me to deposit my luggage for 3 days... More 

Was this review helpful? Yes
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

Thank you very much for your recent feedback and for choosing Somerset as your ‘second home’. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. and feedback such as yours is most encouraging. thank you... More 

Preston, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2015

Somerset Service Apartment chain is me and my mother favorite. As you would expect in an service apartment it just like an apartment. It has well equip and spacious kitchen, washing machine and dryer. So, it feel just like home. In terms of location, it located on one of the shopping district in shenyang and it also close to the... More 

Was this review helpful? Yes
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Incheon, South Korea
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

Whenever, visitors visit, I recommend here. cosy. clean, places closes to Taiyuan st. But no car park. only one weak point of here.

Was this review helpful? Yes
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.Now we have the car parking. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Top Contributor
71 reviews 71 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed December 25, 2014 via mobile

its my first time staying in Somerset apartment, my family really love it! The location is just 5mins from Shenyang Station, and next to all Taiyuan Malls. Service is great and the room is really big! Big tub, big TV and big bed! Facilities in the apartment include Spa, Games room, kids room, gym etc. Breakfast is good except the... More 

Was this review helpful? Yes
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

Thank you very much for your recent feedback and for choosing Somerset as your ‘second home’. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. and feedback such as yours is most encouraging. thank you... More 

China
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 28, 2014

We stayed at the Somerset during the Thanksgiving holiday and we are so thankful we did! The customer service is top-notch, the apartments are wonderful, and the location is great. When we arrived they immediately upgraded us to a larger apartment upon seeing our large family (5). Throughout our stay, all of the staff have been very kind and accommodating,... More 

Was this review helpful? Yes 1
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 25, 2014

This is sec time to living here. This time we r room locate 27th floor city view. 房間的設施一如既往的全面,服務非常的熱情,good location at shenyang. There's many of shopping place nd restaurant to choose even the front desk hv taxi service. Nice room dine in. House keeping on time to knock the door to making clean ur room. For me I love to living... More 

Was this review helpful? Yes 2
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

Thank you very much for your recent feedback and for choosing Somerset as your ‘second home’. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. and feedback such as yours is most encouraging. thank you... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 16, 2014

We stayed 4 nights at this hotel in the busy shopping/walking belt in central Shenyang. The staff were very helpful, kind and courteous. The rooms are clean, quiet and spaceous. The only slight setback was the breakfast menu where a little more variety and fruits available would have made the whole trip that much more memorable. Also parking is a... More 

Was this review helpful? Yes 3
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

Dear Mr. Peter, It was a great pleasure having you stay at Somerset Heping Shenyang. Thank you for sharing your feedback about your stay experience with us. We have noted your observations and recommendations for improvements to the breakfast and car parking. Please be assured that I will coordinate the plans for these enhancements with the respective team members. Once... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 1, 2014 via mobile

I just arrived yesterday, chose it as it is number one hotel here on trip advisor, nor sure why. I actually disappointed and will need to change my hotel tomorrow. First room checked in is kind odd layout and small. Requested to change, and second was smelly, I asked to change non-smoking room, I was told all rooms are not... More 

Was this review helpful? Yes 2
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

Thank you for your feedback. Naturally we are very concerned to hear about your experience and observation pertaining to the smell in the room and the communication at our front desk. Note that we have shared this with our Housekeeping and Guest Service Manager to review as required, so that corrective action can be taken. We wish to take the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (2)
Viewed
Other (27)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay