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Somerset Heping Shenyang

#2 of 1,030 Hotels in Shenyang
Certificate of Excellence
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No.80 Taiyuan North Street, Heping District, Shenyang, China
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Best prices for: 1 room 1 guest
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Somerset Heping Shenyang
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85 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Turkish first
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English first
  • All months
    (85)
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    (20)
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    (18)
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    (24)
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    (23)
All months
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My Wife and I visited Shenyang in May for a wedding, and stayed at the Somerset. The staff could not have been more friendly or helpful. The room was clean and spacious, Internet access was free and reasonably fast for China. The breakfast was excellent and freshly prepared. I would recommend this Hotel to anyone.

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Dalian, China
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 27, 2015

Shenyang is one of a few large cities in China where you do not need pay more that 100.00 for a first class hotel. The Somerset is located in the city's main shopping area in Heping. You have large rooms to choose from and the service is more that adequate. The same class hotel in Dalian can cost you double.... More 

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Istanbul, Turkey
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 2, 2015 via mobile

it is located in city center and easy to go everywhere. Clean and comfortable rooms with many facilities. Free wi-fi, breakfast, kitchen and coffee machine in the rooms. Personal are well trained and eager to help you. You can go everywhere in the city easily by walking or taxiing. Also it can be hired for long term.

Was this review helpful? Yes 1
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 24, 2015

Still as good as ever. Apartment is well taken care of. Everythin were working as it should be. From electrical appliances to bathroom n kitchen appliances. Breakfast was good but with limited choices. Location is good with lotsa eating and shopping places nearby. Staff were helpful and professional. And they even allowed me to deposit my luggage for 3 days... More 

Was this review helpful? Yes
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

Thank you very much for your recent feedback and for choosing Somerset as your ‘second home’. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. and feedback such as yours is most encouraging. thank you... More 

Preston, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 12, 2015

Somerset Service Apartment chain is me and my mother favorite. As you would expect in an service apartment it just like an apartment. It has well equip and spacious kitchen, washing machine and dryer. So, it feel just like home. In terms of location, it located on one of the shopping district in shenyang and it also close to the... More 

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Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Incheon, South Korea
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

Whenever, visitors visit, I recommend here. cosy. clean, places closes to Taiyuan st. But no car park. only one weak point of here.

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Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.Now we have the car parking. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Level Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed December 25, 2014 via mobile

its my first time staying in Somerset apartment, my family really love it! The location is just 5mins from Shenyang Station, and next to all Taiyuan Malls. Service is great and the room is really big! Big tub, big TV and big bed! Facilities in the apartment include Spa, Games room, kids room, gym etc. Breakfast is good except the... More 

Was this review helpful? Yes
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

Thank you very much for your recent feedback and for choosing Somerset as your ‘second home’. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. and feedback such as yours is most encouraging. thank you... More 

China
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 28, 2014

We stayed at the Somerset during the Thanksgiving holiday and we are so thankful we did! The customer service is top-notch, the apartments are wonderful, and the location is great. When we arrived they immediately upgraded us to a larger apartment upon seeing our large family (5). Throughout our stay, all of the staff have been very kind and accommodating,... More 

Was this review helpful? Yes 1
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 25, 2014

This is sec time to living here. This time we r room locate 27th floor city view. 房間的設施一如既往的全面,服務非常的熱情,good location at shenyang. There's many of shopping place nd restaurant to choose even the front desk hv taxi service. Nice room dine in. House keeping on time to knock the door to making clean ur room. For me I love to living... More 

Was this review helpful? Yes 2
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

Thank you very much for your recent feedback and for choosing Somerset as your ‘second home’. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. and feedback such as yours is most encouraging. thank you... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 16, 2014

We stayed 4 nights at this hotel in the busy shopping/walking belt in central Shenyang. The staff were very helpful, kind and courteous. The rooms are clean, quiet and spaceous. The only slight setback was the breakfast menu where a little more variety and fruits available would have made the whole trip that much more memorable. Also parking is a... More 

Was this review helpful? Yes 3
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

Dear Mr. Peter, It was a great pleasure having you stay at Somerset Heping Shenyang. Thank you for sharing your feedback about your stay experience with us. We have noted your observations and recommendations for improvements to the breakfast and car parking. Please be assured that I will coordinate the plans for these enhancements with the respective team members. Once... More 

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