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Doubletree by Hilton Shenyang

Travelers' Choice award winner
4.5 of 5
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No.89 Fengyutan Street, Shenhe District, Shenyang 110011, China
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Doubletree by Hilton Shenyang
Best prices for: 1 room 1 guest
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Ranked #5 of 1,030 Hotels in Shenyang
A recent review
3 of 5 stars Reviewed November 1, 2014
俊臣 潘
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131 reviews from our community

Traveler rating
    73
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Doubletree by Hilton Shenyang
See the most recent reviews
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 1, 2014

We booked one king bed guest room before we departure from other city when we checkin this hotel show the voucher number to front desk they were say invalid number even they are not check number from there computer and then they want me to cancelled the booking and rebooking from them. So freakin service I never see it. After... More 

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Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! Thank you for choosing to stay with us and I appreciate your valuable feedback online. Reviewing your feedback I noted you experience difficulty during check-in and please accept my sincere apologies for any inconvenience caused to you. I would appreciate it very much if you could provide your booking reference number to help us... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2014

I never expected a Doubletree to be so upscale. The rooms were clean, spacious and provided a very comfortable experience. Breakfast every morning was delightful with an exceptional selection of good food. Banquet facilities and food were excellent as well as meeting rooms. The staff is attentive and responsive to all of my needs. Excellent value based on daily rate... More 

Was this review helpful? Yes
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! Thank you very much for providing your valuable feedback online. I am delighted to find out that you enjoyed your stay and I appreciate your comments on the various aspects of our facilities and services. In the meantime, I look forward to welcoming you back in in the hotel in the near future. Yours... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2014

stayed here last week. hotel was new and room was clean. when i arrived, i requested assistance from hotel's front desk to warm up some cooked black pepper crabs that i had "smuggled" from singapore. staff was quick to attend to my request without any fuss. throughout my stay, the room was kept real clean. although my stay was excellent,... More 

Was this review helpful? Yes 1
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! Thank you for choosing to stay with us and I appreciate your valuable feedback on 17th Sept 2014. I am glad to see you enjoyed your stay and thanks for recognizing the service of our Front Desk team members. Meanwhile, your feedback on the taxi difficulty is noted. Taxis are difficult to get during... More 

Shenyang, China
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 6, 2014

The hotel administration it's the best, really fast to solve problems, nice cleaning service, really nice bedroom and bed, very confortable. I just think it is too far from the subway and to close from the Wuai market. So it is a really nice and beautiful hotel near to one of most uggliest areas in town. I loved the breakfast... More 

Was this review helpful? Yes
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! Thank you very much for taking the time to provide your valuable feedback online. I am glad to see you enjoyed your stay and thanks for recognizing our room facilities and service efficiency. In the meantime, I look forward to welcoming you back in in the hotel in the near future and our best... More 

Washington DC, District of Columbia
Top Contributor
51 reviews 51 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 19, 2014

I'm not sure how Hilton does its branding in Asia, but I stayed here after staying at the Conrad in Dalian, and the difference was much less than it would be in the US or Europe. The rooms here are stylish and quiet, though none seem to have good views. Breakfast was pretty good, decent but not huge variety of... More 

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Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! I sincerely appreciate your trust in choosing to stay with us at DoubleTree by Hilton Shenyang and thank you for taking the time to provide your comments online. Guest feedback has been the most important channel for us to relate to guests so we can monitor and improve our products and quality of services.... More 

Shenyang, China
1 review
4 of 5 stars Reviewed August 18, 2014

I have been staying in Double Tree Shenyang for around 8 weeks and I am very satisfied with the service and facilities of the hotel. At beginning of my stay I wanted to change my hotelroom for a nicer view and better mobile phone connection and Mrs. Wendy Wang from front desk service assisted to find the suitable room for... More 

Was this review helpful? Yes
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! It has been a pleasure to have you as our guest and thank you for your feedback online. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Reviewing your feedback I am happy to find... More 

沈阳, China
1 review
5 of 5 stars Reviewed August 16, 2014

At the front desk staff enthusiasm, high efficiency, the guest room clean, comfortable warmth!Praise, in particular, the front desk supervisor (though don't know the name), in this express heartfelt thanks to the service to her!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! It has been a pleasure to have you as our guest and thank you for your feedback online. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Reviewing your feedback I am happy to find... More 

1 review
5 of 5 stars Reviewed August 12, 2014

I really, really loved this hotel! I stayed for four days and enjoyed every facet of the property...from the pool to the Korean TV channel in the room (with English subtitles) and everything else in between. The best part though was the amazing service. Upon check-in one of the managers, Yuki Fan, made a special point to walk over to... More 

Was this review helpful? Yes
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! It has been a pleasure to have you as our guest and thank you for your feedback online. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Reviewing your feedback I am happy to find... More 

北京, China
1 review
5 of 5 stars Reviewed August 4, 2014

very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.very good service.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! It has been a pleasure to have you as our guest and thank you for your feedback online. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Reviewing your feedback I am glad to find... More 

1 review
5 of 5 stars Reviewed July 31, 2014

They deserve full points! excelent ambient, a very good breakfast buffet, very clean, spacious, and stylish rooms, and on top of all, very friendly and helpful staff. And all this came along with a very affordable price.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen M, General Manager at Doubletree by Hilton Shenyang, responded to this review

Greetings from DoubleTree by Hilton Shenyang! It has been a pleasure to have you as our guest and thank you for your feedback online. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Reviewing your feedback I am happy to find... More 

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