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Crowne Plaza Shenyang Parkview

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No. 88 Huanghe Nan Street, Shenyang 110031, China
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Crowne Plaza Shenyang Parkview
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Ranked #13 of 1,028 Hotels in Shenyang
A recent review
4 of 5 stars Reviewed February 15, 2015
toptyke Delta BC Canada
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120 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shenyang
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We choose the Lobby Bar of the Hotel for a meeting with a possible Manufacturing Partner. Environment is nice and silent, staff looks like well trained. What we got for Tea and Coffee was well presented and the Tea also well prepared, coffee you better don't drink there. I had an espresso, this was normal Americano in a small cup... More 

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Beat W, 总经理 at Crowne Plaza Shenyang Parkview, responded to this review

Dear Guest,Thank you for sharing the experience of your stay at Crowne Plaza Shenyang Parkview. We would like to take this opportunity to apologize for any inconvenience about the coffee have caused you. We hope this would not deter you from choosing Crowne Plaza Shenyang Parkview again in the future. We look forward to welcoming you back to our hotel... More 

Delta BC Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 15, 2015

My latest visit to this hotel was in November 2014. I had bad experiences before but the location is ideal for my purposes, so I tried again. I found the service much improved. The manager in the restaurant was excellent and the staff much improved -they seemed more confident, more aware of what service really is, and altogether more competent.... More 

Was this review helpful? Yes
Beat W, General Manager at Crowne Plaza Shenyang Parkview, responded to this review

Dear Guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne plaza Shenyang parkview. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies for this incident.We look forward to... More 

Shanghai
Top Contributor
56 reviews 56 reviews
50 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 8, 2015

I was under the impression of the reviews from various websites and the nicely taken photos. But when I arrived at the hotel, it was no where near impressive. It was worse when I found out my room was actually facing the INSIDE of the hotel lobby...and I couldn't even pay more to get upgrade cos of my online booking.... More 

Was this review helpful? Yes
Beat W, General Manager at Crowne Plaza Shenyang Parkview, responded to this review

Dear Guest, Thanks for you stayed in Crowne Plaza Shenyang Parkview, I honored for your patient feedback to us. Regarding to the room’s situation, I really apologize for your poor experience. And we must to prevent the same things happen again. Finally, I’m looking forward to your visit here again. And I trust that you will get the beautiful experience... More 

Bangkok, Thailand
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 18, 2014

We booked a club room, which would include a club privilege, complimentary breakfast, and cocktails. However, when we arrived the hotel, the check-in staffs told us that breakfast was not included. When I asked about the club room privilege, she knew nothing. Moreover, when I went up to the Sky Lounge, it was under renovation... so it was closed. In... More 

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Beat W, General Manager at Crowne Plaza Shenyang Parkview, responded to this review

Dear guest, Thanks for you stayed in Crowne Plaza Shenyang Parkview, and I honored for your patient feedback to us. Regarding to the toilet’s windows and room’s cleaning, I really apologize for your poor experience. And we must solve it as soon as possible to prevent the same things happen again. Finally, I’m sincerely looking forward to your visit here... More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 22, 2014 via mobile

This is quite a nice property in a relatively distant but very pleasant part of Shenyang. The rooms have all the accessories typical of this IHG brand, the breakfast was good, as was the coffee. And, it's China, so one forgives the slightly peeling wallpaper and the light bulbs that don't work. However, the service is just not good enough... More 

Was this review helpful? Yes
Beat W, General Manager at Crowne Plaza Shenyang Parkview, responded to this review

Dear Madam, Thanks for you stayed in Crowne Plaza Shenyang Parkview, I honored for your patient feedback to us. Regarding to the staff service idea and room’s situation, I really apologize for your poor experience. And we must solve it as soon as possible to prevent the same things happen again. Finally, I’m looking forward to your visit here again.... More 

Zurich, Switzerland
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

Good standard of hotel in convenient location. Rooms are a good size and clean. Wide selection of food at breakfast. The hotel bar serves food and drinks and was showing the World Cup whilst I was there.

Was this review helpful? Yes
Beat W, General Manager at Crowne Plaza Shenyang Parkview, responded to this review

Dear guest, Thanks for stayed in Crowne Plaza Shenyang Parkview and I’m honored for your kind comments to us. As the hotel manager our goal is provide perfect experience for all the guests. I’m sincerely looking forward to your visit again. Best regards, Richard Zhu General Manager More 

Pakistan
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 22, 2014

Shenyang is a very nice city in north east of China with fast improving infrastructures and hotels, crown Plaza was beautifully constructed / modern building with latest upto date facilities. worth a stay here & thoroughly enjoyed it, though very short

Was this review helpful? Yes 3
Beat W, General Manager at Crowne Plaza Shenyang Parkview, responded to this review

Dear guest, Thanks for stayed in Crowne Plaza Shenyang Parkview and I’m honored for your kind comments to us. As the hotel manager our goal is provide perfect experience for all the guests. I’m sincerely looking forward to your visit again. Best regards, Richard Zhu General Manager More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 9, 2014

Arrived around midnight and I used my points to get this reward night. Based on my bad experience at the Shanghai HI KangQiao, I had little expectations. However to my surprise, I was greeted with smile and was told that not only I got the room upgrade, one free drink and the room is ready with welcome gift. Wow! !... More 

Was this review helpful? Yes
Beat W, General Manager at Crowne Plaza Shenyang Parkview, responded to this review

Dear Valued Customer: Thank you for taking the time to share with us your experience during your recent stay at the Crowne Plaza Shenyang Parkview. Your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am pleased... More 

Beijing, China
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 31, 2014 via mobile

A typical Crowne Plaza hotel in China. Checking in was smooth with a friendly receptionist. Room was spacious and modern. Bed was very comfortable and linen were of good quality. A big negative was the wireless connection which rarely worked and was very slow when it did. When I informed the reception while checking out they said it could be... More 

Was this review helpful? Yes
Beat W, General Manager at Crowne Plaza Shenyang Parkview, responded to this review

Dear Valued Guest: Thank you for taking the time to share with us your experience during your recent stay at the Crowne Plaza Shenyang Parkview. Your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I appreciate and... More 

Almaty, Kazakhstan
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 26, 2014

It helped that I was upgraded without asking and the well-appointed and comfortable room was excellent. Food was good and friendly, courteous staff everywhere. The hotel manager was even in the lobby on check-out, greeting guests. Imrpessed with this. And all at reasonable cost by international standards. Good central city location too, near the park and a smart red dragon... More 

Was this review helpful? Yes
Beat W, General Manager at Crowne Plaza Shenyang Parkview, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Crowne Plaza Shenyang Parkview. Your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am pleased... More 

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