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Kempinski Hotel Dalian

#7 of 1,033 Hotels in Dalian
Certificate of Excellence
4.5 of 5
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No.92 Jiefang Road, Zhongshan District, Dalian 116001, China
Special Rate
CN¥580 (RMB)
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1 room 1 adult
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474 Reviews from our TripAdvisor Community

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New York
Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here several times over the past 5 years, but this was the first time in the winter. In the evening I turned down the heat, and by 3 am instead the heat had increased to 89 degrees! When I complained the next morning, the front desk told me that they room thermostats don't change the temperature, which... More 

Helpful?
Thank Traveler2005
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for choosing Kempinski Hotel Dalian on your recent visit and taking time to share your valuable feedback with us. We were happy to know that you have enjoyed the breakfast and had a pleasant stay with us. Also I must sincerely apologize about the certain things make you inconvenience during your stay. I have carefully looked... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 23, 2015 via mobile

This is my third visit to Dalian on business and I decided to stop here as some of my colleagues had previously. Based on my experience so far, I shall not be staying again. Check in was speedy, but since then I have encountered disappointment after disappointment. After settling into my clean and tidy room, I ordered a late lunch... More 

Helpful?
1 Thank Jamie R
Kempinskihoteld... D, Manager at Kempinski Hotel Dalian, responded to this review

Dear Jamie R, Thank you for choosing Kempinski Hotel Dalian during your business trip. We were very sorry to hear about your disappointing experience and can assure you that we have addressed your concerns with the relevant staff members to avoid similar problems happening again. We are very proud to be able to offer our home brewed Paulaner beer here... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 23, 2015 via mobile

I really had a great time in Paulaner Pub with their terrific music band. Express Band really knows how to bring the crowd alive! They can really bring out the Dancing Queen in you. They can bring out the sweat in your body inspite of the cold Dalian wind outside. By the way their Paulaner is good too. 😊

Helpful?
Thank Glenn T
KempinskiHotelDalian, Public Relations Manager at Kempinski Hotel Dalian, responded to this review

Dear Glenn T, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Also we were happy to know that you have enjoyed our traditional German beer house, Paulaner Bräuhaus - the world renowned German restaurant offers... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

I stayed at the hotel for 3 nights. The rooms are super nice, people is super nice an breakfast is awesome! The hotel is in front of a very beautiful park if you want to go jogging in the morning. Also the gym is nice, but placed in a corridor. Only con: there is no plug nearby the bad so... More 

Helpful?
Thank Carolina S
KempinskiHotelDalian, Public Relations Manager at Kempinski Hotel Dalian, responded to this review

Dear Carolina S, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review, and glad that we could contribute to making your trip to Dalian a great experience. Also we were happy to know that you have enjoyed our Oasis Spa which is one of the biggest Spa with the only snow room... More 

Greeneville, Tennessee
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed October 9, 2015

Good location. Clean, modern, well appointed, spacious rooms. Excellent choices in hotel dining from traditional Chinese to Western to a German restaurant where they actually brew their own beer (and it is quite good). Absolutely no communication issues, even for room service! Very polite and enthusiastic staff. I have had to stay here for several days on separate occasions and... More 

Helpful?
Thank robert f
KempinskiHotelDalian, Public Relations Manager at Kempinski Hotel Dalian, responded to this review

Dear robert f, Thank you for taking time to share your positive feedback on TripAdvisor. We were very happy to know that you were enjoyed the convenient downtown location of Kempinski Hotel Dalian. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful... More 

Rajkot, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2015

I stayed there for 3 days/nights for my business trip and over all it was a wonderfull experience. Starting from checking in all the process were smooth. Morning breakfast and overall food experience is awesome. The location of hotel is excellent. All the shopping malls are near by If you get a chance for room on higher flooer you will... More 

Helpful?
Thank Darshan p
KempinskiHotelDalian, Public Relations Manager at Kempinski Hotel Dalian, responded to this review

Dear Darshan p, Thank you for choosing Kempinski Hotel Dalian during your business trip. We were very happy to read your positive review, and glad that you really enjoyed the hotel facilities and services. Also we were happy to know that you have enjoyed our Oasis Spa which is one of the biggest Spa with the only snow room in... More 

oslo
Level Contributor
118 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed October 4, 2015

Stayed for five nights on a business trip. Great location, very close to a nice park and the central station. Big and clean rooms. Lots of western fast food nearby as well as some very good local food places. Great gym and wifi of good strength. Breakfast had a good variety (chinese soup spoons for cereal!!). Nice italian restaurent in-house.... More 

Helpful?
Thank arvid59
KempinskiHotelDalian, Public Relations Manager at Kempinski Hotel Dalian, responded to this review

Dear arvid59, Thank you for taking time to share your positive feedback on TripAdvisor. We were very happy to know that you were enjoyed the convenient downtown location of Kempinski Hotel Dalian. Also we were happy to know that you have enjoyed our Oasis Spa which is one of the biggest Spa with the only snow room in Northeast China.... More 

Singapore, null, Singapore
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 1, 2015 via mobile

Stayed at this hotel for 4 nights. Loving it ... Will definitely stay here if I return to Dalian. The room size is good, bed very comfy, their pillows are exceptionally huge !!! bathroom is clean. The morning buffet spread is yummy. At the hotel lobby, there is a female pianist who sings beautifully.

Helpful?
Thank Kat A
KempinskiHotelDalian, Public Relations Manager at Kempinski Hotel Dalian, responded to this review

Dear Kat A, Thank you for posting your comment on TripAdvisor. I appreciate that you spent your treasure time to write a specific review. I am glad that you liked our specially designed pillows which with 5 kinds of healthy filling to provide for both children and adult. Delighting guests with outstanding and unique services and products are hotel mission,... More 

Stroud, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 15, 2015

Room was excellent with good views over the Labour Park and central sectors of the city. Large bathroom and walk in shower Bed was large and comfortable Food was excellent, plenty of choice at breakfast Italian pizza restaurant, Chinese and Western food good. Live music in the basement, where food and drink is available Excellent jazz club 100m up the... More 

Helpful?
Thank 224Benw
Kempinskihoteld... D, Manager at Kempinski Hotel Dalian, responded to this review

Dear 224Benw, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the... More 

London, United Kingdom
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 14, 2015 via mobile

I've stayed here in business twice now but only for one night each time so my experiences are limited but perfectly adequate with good service and clean spacious rooms. Trying out seafood is a must whilst in Dalian if you are there at the right season.

Helpful?
Thank SaraTravels22
KempinskiHotelDalian, Public Relations Manager at Kempinski Hotel Dalian, responded to this review

Dear SaraTravels22, Thank you for choosing Kempinski Hotel Dalian during your business trip. We were very happy to read your positive review, and glad that you really enjoyed the hotel facilities and services. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its downtown location is the best choice for... More 

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