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Shangri-La Hotel Dalian

#2 of 1,021 Hotels in Dalian
Certificate of Excellence
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No.66 Renmin Road, Zhongshan District, Dalian 116001, China
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Dalian Indulgence
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Shangri-La Hotel Dalian
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799 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am a fan of Shangri-La group so did not give a second thought booking them for this week long trip. And they were excellent as expected - great rooms, excellent room service, premium laundry services, great cafe (thats the only restaurant i visited) helpful staff - specially front dest and doorbells! One thing that could have made it even... More 

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Shanghai, China
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed 6 nights in Dalian for a Business trip. And my family join me over the week-end. Great Pool and Gym center, just renovated, my kids loved it. As well as the indoor playground. The hotel is located downtown Dalian and is walking distance from one of the best Sea-food restaurant in Dalian. The Hotel is great for Afternoon-tea... More 

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Hong Kong Region, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Came here with the family for a long weekend, still in the hotel and want to share the fun we had so far. The staff is consistently good, English level is better than other 3rd tier city 5 star hotels. My wife and kids loved the pool area, seem new and clean. I used the gym, they have everything one... More 

Was this review helpful? Yes 1
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best hotel in town. I have stayed in a few others as well in Dalian but Shangri-La is amazing. Shangrila is strategically located ie proximity to malls, bars, restaurants, convenience of getting cabs etc. Hotel has good breakfast spread however they can do a little better with international flavors. Staff is extremely courteous and will accommodate your... More 

Was this review helpful? Yes 1
Dalian, China
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Shangrila Dalian in November 2014 to celebrate a special occasion. Whilst we are thankful for the cake and flowers the staffs gave us, I find the staffs a little pushy to mention their names when we send the hotel review. They took photos of my husband and I through their phone and they... More 

Was this review helpful? Yes 1
Dorian R, General Manager at Shangri-La Hotel Dalian, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent visit to Dalian. We appreciate that you have taken the time to share your feedback with us. We are sorry for the inconvenience caused. Rest assured that your feedback is being shared with the respective departments for discussion and training purpose. We look forward to welcoming you... More 

Beijing Region, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I gave the hotel 1 star based on the fact that it's billing itself as a luxury 5-star hotel - it would be ok if it were calling itself 3-star. The biggest headache has been the WiFi. It does not work at all on my boyfriend's computer and keeps kicking me off my VPN; I can't access my email and... More 

Was this review helpful? Yes 1
Dorian R, General Manager at Shangri-La Hotel Dalian, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I must sincerely apologize that you were inconvenienced during your stay. I have carefully looked into your valued feedback and actions have been taken immediately to enhance and improve the... More 

Singapore, Singapore
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On this first trip to Dalian on a Business visit with a colleague, booked two rooms for 3 nights on Hotel's much advertised Horizon floor. Part of the package was transport from airport to hotel and this was impressively handled by hotel staff. Rest of the experience at the hotel was rather disappointing. Worst was unbearably warm room to get... More 

Was this review helpful? Yes 6
Dorian R, General Manager at Shangri-La Hotel Dalian, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I must sincerely apologize that you were inconvenienced during your stay. I have carefully looked into your valued feedback and actions have been taken immediately to enhance and improve the... More 

Cork, Ireland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

The Shangri-La hotel in Dalian is a beautiful, 5 start hotel and I really enjoyed my stay. Everything about the hotel feels luxurious from the moment you walk in. The service is excellent and there is always a friendly staff member ready to assist you. I would highly recommend this hotel.

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South Korea
1 review
5 of 5 stars Reviewed May 13, 2015

Thank you for the excellent service we received during our stay in Dalian Shangri-la and especially we much appreciated to Donna Zhao, Guest History Manager, Guest History Manager .

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Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 6, 2015

We decided to splurge and go 5 Star in Dalian and the Shangri-La fulfilled all expectations. We had negotiated a pre-paid offer to get a reasonable discount anyway, however upon check-in they offered a room upgrade (to club) for less than the cost of breakfast for all of us (6 people). The room facilities were excellent as was the view... More 

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