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Shangri-La Hotel Dalian

#2 of 1,021 Hotels in Dalian
Certificate of Excellence
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No.66 Renmin Road, Zhongshan District, Dalian 116001, China
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Shangri-La Hotel Dalian
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Shangri-La Hotel Dalian
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773 reviews from our community

Traveler rating
    349
    362
    46
    14
    2
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18
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32
175
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quezon City, Philippines
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

It was my first time to stay here but it was pleasant stay. The service is excellent and it is in a well located place.the hotel is aging but still well maintained. We stayed in the horizon club floor, it is worth the extra you pay. Service is what will make me come back to this property.

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Orange County
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved my stay during the month of March. The staff was so welcoming and graceful. The location was close to many bars and good Japanese BBQ restaurants. I booked their car to bring me to the airport and got a free VIP airport check in, allowing me to cut the security line and wait at the lounge:)

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

Staying at Shangrila hotel always make me extemely comfortable.And as usual the service is very good. Although the weather these days in Dalian is really cold,but all the staff in the hotel offered us a very warm smile.And very appreciate the Front Office and concierge,offered me and my friends the VIP Lounge access at the airport.Really useful and convenient for... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015 via mobile

I'm very impressed with the services provided by almost every staff I've met. They are courteous, friendly and welcoming. They made us feel like VIP throughout our 2 days stay. It's convenient to move around too. The room I've stayed in was clean and comfortable. I would recommend this hotel if you are going Dalian.

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Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 27, 2015

Stayed at this hotel for 4 nights on a recent business trip. The hotel is relatively close to the airport; takes approx. 20 minutes; costs circa 30 Yuan in standard taxi. Front-of-house and check-in staff were wonderful and attentive, the room was spacious and comfortable and importantly the mattress was a joy to sleep on: firm and supportive. Bathroom was... More 

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Dorian R, General Manager at Shangri-La Hotel Dalian, responded to this review

Dear Richard, Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I must sincerely apologize that you were inconvenienced during your stay. I have carefully looked into your valued feedback and actions have been taken immediately to enhance and improve the... More 

Fairfax, Virginia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 19, 2015

This is the second Shangri-la hotel that I have stayed in (the other being the Edsa Shangri-la in Manila) and like the Manila property, my stay at the Dalian Shangri-la was exceptionally comfortable. Traveled to Dalian for the first time ever on a business trip and stayed for 5 nights. Hotel airport pick-up was efficient and considering my late night... More 

Review collected in partnership with shangri-la.com

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Ireland
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 2, 2015

Stayed at the Shangri-La for 2 weeks on business. I stayed in a standard room, rooms are an amble size, plenty of room for sole or a couple of occupants. If you are traveling with children , you would squeeze in a cot/extra bed to this type of room, anything more you'll need to upgrade. Beds are fantastic and the... More 

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大连
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

cc Every time I stay at the hotel, they have always provided excellent service and have first class facilities. In addition, I have gone to Shang Palace Restaurant for 2 years. The managers Alice Wang Xiao Dan, Cissy Wang Xiuhua, & Katy Wang Xin have always given outstanding service and the food is spectacular and authentic. They are always attentive... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
mass
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 6, 2014

Stayed here for work for a week. I was told we should stay here because of the overall rating and staff english ability. I found it very difficult to communicate basic things to the staff such as coffee with a little milk. Forget about trying to order anything off the menu in room service. The rooms are more dated than... More 

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Dorian R, General Manager at Shangri-La Hotel Dalian, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent visit to Dalian. We appreciate that you have taken the time to share your feedback with us. We are sorry for the inconvenience caused. Rest assured that your feedback is being shared with the respective departments for discussion and training purpose. We look forward to welcoming you... More 

Hong Kong Region, China
1 review
3 of 5 stars Reviewed November 21, 2014

Pros - The room is very clean, very good location and good services, all staffs are so helpful and kind, food in lounge of horizon club are quite good. Cons - poor equipment in exercise room and no in-room check in when I reserved horizon club

Review collected in partnership with shangri-la.com

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