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Conrad Dalian

#6 of 1,021 Hotels in Dalian
Certificate of Excellence
5.0 of 5
Hotel website
No.31 Renmin East Road, Zhongshan District, Dalian 116001, China
Conrad Dalian
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Ranked #6 of 1,021 Hotels in Dalian
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
TheBeijingDeva Beijing, China
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68 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing, China
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I wrote a previous review on the Conrad two years ago and found it quite a so so experience. Had things improved since then? Stay tuned folks for the next thrilling episode..... After reviewing my last review I have to say the same small issues are still there, but I have mellowed out (just a little!) So I'll give it... More 

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Michael S, Quality and Communication Manager at Conrad Dalian, responded to this review

Dear TheBeijingDeva, Thank you for choosing Conrad Dalian again for your recent visit in March and taking your valuable time to share your feedback. I was delighted to learn that you found our attention to details has been improved this time comparing to your last experience. I agree with you that the East Harbor Area we located at, has developed... More 

Europe
Top Contributor
189 reviews 189 reviews
176 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed January 20, 2015

Stayed here for two days in January 2015. Hotel shares the building with Hilton, but two have different entrances and Conrad is from floor 27 to 39, with some restaurants and pool close to the ground. Hotel foyer in fabulous, and check in process was done very quickly and in the room itself. As HH Diamond upgraded to the suite,... More 

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Michael S, Quality Manager at Conrad Dalian, responded to this review

Thank you for choosing Conrad Dalian as your home away destination and your valuable time to write us on Tripadvisor. We do much appreciate your kind loyalty to Hilton brands and your generous comments on our facilities and service. At the same time, I am also very excited and happy that our team members were able to provide the flawless... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 12, 2014

This is an amazing building built for luxurious lifestyle at the sea front next to Hilton. The room is very spacious in quality desgin. The staff is helful and the servie is fine. Everything appears to be brand new. The lobby is very impressive. Would recommand.

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Michael S, General Manager at Conrad Dalian, responded to this review

Thank you for choosing Conrad Dalian for your recent visit. I was delighted to read your positive comments. Thank you for your recognition for the room and service. I sincerely hope that I have the pleasure to welcome you back to our beautiful Conrad Dalian soon. Michael Schmitt, General Manager, Conrad Dalian More 

Barcelona, Spain
Contributor
16 reviews 16 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 6, 2014

Stayed a couple of days ago on business. The Conrad is just next to the Hilton and share some facilities such as the ADD for BBF, in case you have no access to the EF Lounge. It is a cluster hotel in 1 building. The decor of the Conrad is very luxurious, clean and pretty new. Staff is quite friendly... More 

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Michael S, General Manager at Conrad Dalian, responded to this review

Thank you for your time to share your experience at Conrad Dalian. I am very happy to hear that you had enjoyed staying with us, feeling the “The luxury of being Yourself”. The team always strives to deliver flawless service. As you have noticed, Conrad Dalian features smart luxury amenities and high-tech gadgets for our luxury travellers, eg the digital... More 

Beijing, China
1 review
5 of 5 stars Reviewed October 21, 2014

First time stay in this luxury hotel since it's location is close to where I was born, the window is face to the sea I saw a lot when I was a child, the general feedback is it's Very good, meybe too good!

Review collected in partnership with Conrad Hotels & Resorts

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Sean C, Quality & Communication Manager at Conrad Dalian, responded to this review

Thank you for your recent stay at Conrad Dalian, and your valuable time to write us on Tripadvisor. We are very happy to hear that you have enjoyed staying with us, especially brought your childhood memory. Please contact me via email sean.cho2@conradhotels.com, if I can be of any further assistance. Sean Cho, Quality & Communication Manager, Conrad Dalian More 

dublin ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 15, 2014

The worst Caesar salad I ever tasted anywhere. A big bowl of leaves inadequately dressed, lumps of absolutely tasteless chicken and stale croutons. My friend had the smoked salmon which she also described as tasteless. Two americano coffees in small cups cost 9 euro. Despite a large concert going crowd, there was a serious paucity of staff with a number... More 

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Sean C, Quality & Communication Manager at Conrad Dalian, responded to this review

Thank you for your valuable time to share your experience at Conrad Dalian. Please kindly accept our sincere apology that you were very disappointed with our food quality and its service. Culinary team and Chefs already investigated to follow up on proper action, and shared your feedback with all related department heads to ensure not to happen again. Again, I... More 

Dalian, China
1 review
3 of 5 stars Reviewed October 8, 2014

The cleaning quality of Bathroom and toilets are very bad. It was stinking!! The general cleaning was also not good in the room. There were spots on the carpet, dirty spots on the walls... The name and the cleaning quality do not match each other.....

Review collected in partnership with Conrad Hotels & Resorts

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Michael S, General Manager at Conrad Dalian, responded to this review

Thank you for choosing Conrad Dalian for your recent visit and taking valuable time to share your feedback. I was certainly disappointed to learn of your experience and rest assured that this is not our usual service. Please accept my sincerely apologies for any inconvenience caused during your stay. We pride ourselves in delivering flawless service at Conrad, which includes... More 

Perth, Australia
1 review
5 of 5 stars Reviewed September 29, 2014

An unbelievable hotel. Even by modern Chinese standards of luxury, this hotel is magnificent in its appearance and quality of all facilities. We held business meetings with several important clients here over the course of a day, including lunch and dinner banquets in different restaurants / dining rooms, and the service was impeccable. It was also extremely good value compared... More 

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Michael S, General Manager at Conrad Dalian, responded to this review

Thank you for choosing Conrad Dalian for your recent visit. I was delighted to read your positive comments. Thank you. I will share them with the team and I’m sure they will be delighted to hear your feedback. I sincerely hope that I have the pleasure to welcome you back to our beautiful hotel, Conrad Dalian soon. Michael Schmitt, General... More 

dailian, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014

Exceptional service, total "customer focused", none of my week long stay was negative. This is by far my best experience @ a 5 star hotel ! If there is a 6 starr hotel category, The Conrad Dailain would be the first hotel listed !

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 2
Hamid N, Director of Operation at Conrad Dalian, responded to this review

Thank you for choosing Conrad Dalian for your recent visit. We are truly delighted that you found Conrad Dalian is “by far your best experience @ a 5 star hotel.” I will share them with the team to ensure they too are encouraged. We are looking forward to welcoming you back to our hotel soon. Hamid Naseem, Director of Operation,... More 

Los Angeles, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

First class facility, best location, and guest service make my trip so enjoyable, I will definite return and book the Conrad hotel for my future trip, and recommend to my friend and relative to stay with the chain to enjoy the excellent environment and atmosphere provide by the hotel, it is quite a experience for me and I like to... More 

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 2
Hamid N, Director of Operation at Conrad Dalian, responded to this review

Thank you for choosing Conrad Dalian for your recent visit. We were delighted to read your positive appraisal. The team was delighted to receive your comments and is very motivated. Thank you for your recognition of our hotel and the Brand. We sincerely hope to welcome you back to our beautiful hotel soon. Hamid Naseem, Director of Operation, Conrad Dalian More 

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