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Shangri-La Hotel, Changchun

Certificate of Excellence
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No.569 Xi'an Road, Chaoyang District, Changchun 130061, China
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Shangri-La Hotel, Changchun
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Shangri-La Hotel, Changchun
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550 Reviews from our TripAdvisor Community

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Traveler rating
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    61
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126
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Italian first
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Stuart, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I often travel to Changchun and stay a this hotel. The rooms are nice and very tidy although the overall hotel is a bit dated. The restaurant serves a very high quality dinner buffet. I tire easily in China at the seemingly endless buffets bit this one is of very high quality. The staff make a sincere effort to make... More 

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SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Thomas d, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do... More 

Midway, Kentucky
Top Contributor
57 reviews 57 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Staff are very friendly and professional. Colleague and I took upgrade to club floor and enjoyed the tasty breakfast in a calm setting and the business services that came with the upgrade. We enjoyed tea with local colleagues in the lobby area (though we had to move to escape other guests' cigarette smoke).

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SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Sueontheroad12, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

Arizona
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I didn't stay at the hotel but I had lunch and dinner at the restaurant/cafe. The price for a 5 star hotel for the dinner buffet was normal and the service was very good. All the cooks were very friendly and helpful. The choices were both western and Chinese. I was very disappointed in their meat selection. Different cuts of... More 

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SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Christiane1303, Thank you for choosing our restaurant for lunch and dinner during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are sorry that we have not met your expectations on your dinner with us. Rest assured that your feedback is being shared with the respective department for discussion... More 

Beijing
1 review
5 of 5 stars Reviewed 4 weeks ago

This is the only acceptable 5 Star Hotel in town. Nice People, clean Rooms, exzellent Check in and check out. It is really a home away from home.i very much enjoyed it and will come back. Hope the service level stays like this and does not decrease like it happens in many other hotels.

Review collected in partnership with shangri-la.com

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SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear d0ngbei, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

Mandello del Lario, Italy
Top Contributor
652 reviews 652 reviews
144 hotel reviews
431 helpful votes 431 helpful votes
4 of 5 stars Reviewed May 25, 2015

My room 1933 was very nice, quiet and with all the necessary comforts you could expect from this category of hotels. Clean and attentive service. Also helpful in English which is really not so common. Good breakfast. All together we appreciated the central location

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SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear gilardoni, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

Shanghai
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 24, 2015 via mobile

I've stayed at Shangrila Changchun few times over the last few weeks , knowing the fact that service at this particular hotel is not good as it should be as 5 star , the hotel's lobby is quite if and well maintained however , the service is way too below the standards of any 5 star worldwide ... For me... More 

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SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Richard76uk , Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are sorry that we have not met your expectations during your recent stay. Rest assured that your feedback is being shared with the respective departments for discussion and training... More 

Dongguan, China
Top Contributor
305 reviews 305 reviews
62 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed May 13, 2015

Probably the best hotel in Chanchun. Restaurants are great, breakfast very good. Rooms are elegant and warm. Services are perfect and it is an ideal place for meetings and forums, there are several offices and meeting rooms for rent

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SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Ivan S, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do... More 

Bangkok, Krung Thep, Thailand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 5, 2015

I stayed again in Shangri-la again after almost 10 years. The signs of age was obvious but it is still one of the bests. It is placed in the business centre of the city and surrounded by stores and restaurants. Rooms are spacious and comfortable, staff are very good and service is great, but it comes at price!

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SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us and are very happy to learn that you have a pleasant stay experience with us. We look forward to welcoming you back to the hotel in the near future and exceeding... More 

Aalborg, Denmark
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 11, 2015

Situated downtown, near to restaurants, locals and night life. Upgrade to club floor RMB 200 worth it. Private breakfast, nice evening coctail and snacks. Rooms spacious and nice view. Good staff, well english speaking.

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SLCC, Public Relations Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us and are very happy to learn that you have a pleasant stay experience with us. We look forward to welcoming you back to the hotel in the near future and exceeding... More 

Shanghai, China
Top Contributor
201 reviews 201 reviews
172 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed March 23, 2015

This hotel is nice service was great the area is good. Check in and check out very quick and efficient the bed is ok the shower ok the room a bit small. Everything is very old and worn. Cannot open a window. Good service can only take you so far if the the shape of the property is so outdated.

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