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Crowne Plaza Nanchang Riverside Hotel

4.5 of 5
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No.266 Yanjiang Zhong Ave, Nanchang, China
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Crowne Plaza Nanchang Riverside Hotel
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Ranked #6 of 609 Hotels in Nanchang
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Briancon, France
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Traveling around China for a business trip and booked one night at this hotel. The rooms are large and the king bed very comfortable, there is a well equipped Gym and an internal swimming pool, the hotel overlook Nanchang River and have all required amenity including an ATM machine. The personnel is very helpful and kind and several of them... More 

Was this review helpful? Yes
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray L Marcom Manager More 

1 review
5 of 5 stars Reviewed May 9, 2015

I'm here alone to finalize my adoption and I have been blown away by the cleanliness and customer service. I feel safe and welcome ♡! Will stay here again when I return with my family! Breakfast is wonderful, room is very clean, view is beautiful, amenities are awesomeand the staff is very friendly.

Was this review helpful? Yes
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your precious comments. We wish all the best on your adpotion. We will provide better service to you in future. Look forward to your next stay. More 

Jiangxi, China
1 review
5 of 5 stars Reviewed May 4, 2015

I stayed here couple of nights for business with chinese collegue. The room is incredibly neat and new. The outside view of neon lights is breathtaking. Buffet food is great, justified with price. They have very good foreign band performing at lobby bar. The girl plays guitar very entertaining. For sure, i shall come back here.

Was this review helpful? Yes
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your precious comments. We would like to do more and provide better to you in future. Look forward to your next stay in our hotel. More 

British Columbia, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 1, 2015

We booked two rooms in this hotel, stayed one night and moved to the Swiss hotel the next day. When we arrived at the hotel, there was nobody at the door helping with the luggage. The front desk stuff was not well trained, the way they answered some of our questions was quite rude. The room was very hot and... More 

Was this review helpful? Yes
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your precious comments. We feel very sorry for your bad experience in our hotel. We are very care about your comments, regarding to your feedback about the front office issues, we already reflect to the management team and will do more training in future and SPA issue, because it is not owned by hotel, but... More 

Taicang, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 3, 2015

This is the best hotel I have ever stayed in in Nanchang! It's the most attractive and very comfortable. My husband and I stayed at the hotel for 3 days--we enjoyed every minute of it. The room was large and designed to accommodate every need. Many thanks for the staff's professional, friendly and helpful. They looked us as their family... More 

Was this review helpful? Yes 2
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your precious comments, we will keep our high quality and look forward to your next stay. More 

Malibu, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

I was overall pleased with the hotel.I always felt welcomed when I entered or exited the hotel.The staff always opened the door for me which makes u feel important.The draw back is that theres not much to do around the area.One of many great things about the hotel is that they have a live band that plays every night.I always... More 

Was this review helpful? Yes
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your positive comments. We will keep our good service and hope the live band can bring you happiness all the time. Look forward to your next stay. More 

Los Angeles, California
1 review
3 of 5 stars Reviewed January 17, 2015

The hotel was ok overall but,there were a few things that bothered me. 1-room carpet was a little dirty. 2-the lobby bathroom was always dirty or smelly. 3-when I was at the lounge,there were always lots of people smoking.Im a none smoker so it bothered me. 4-The cafe food always took at least 20 minutes to receive,which seems long. 5-The... More 

Was this review helpful? Yes
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and share your comments, the hotel management level pay more attention to the issues which brother you during your stay and we will improve our management soon and more training will be executed. Hope next time you can have a much better experience. More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 3, 2015

The staff here are warm and friendly and I spent a wonderful night here. The Hotel located riverside with the most beautiful river view in Nanchang, the in room wifi is upgraded and free that means a lot for me. I will definately stay here again in future.

Was this review helpful? Yes
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your affirmative comments. We will keep our good service and hope you can come back again soon. More 

Suzhou, Jiangsu, China
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 18, 2014

We stayed only one night at the Crowne Plaza Riverside while on business in Nanchang. The staff was courteous and professional. We booked club level rooms and were upgraded to suites. Our rooms were clean and nicely furnished. The club lounge was unexceptional and the breakfast served there offered little variety. The lunch buffet served on the 2nd floor restaurant... More 

Was this review helpful? Yes
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for staying in our hotels and really appreciate your comments, we will send your feedback to the SPA manager and we do attention your comments, hope next time you can have a better experience. More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 27, 2014 via mobile

Spent 3 nights in a semi suite room 3010 with a small office and lounge reception area, large bedroom with all amenities. Room does not overlook river but had a side view which was fine as I was out most of the time. Breakfast Asia and Western so great start to the day with lobby cafe a great stop for... More 

Was this review helpful? Yes
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you for taking the time to share your valuable feedback with us. We will record your preferences reflect to related management department and continue to strive in delivering quality service, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank... More 

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