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Crowne Plaza Nanchang Riverside Hotel

#4 of 616 Hotels in Nanchang
Certificate of Excellence
4.5 of 5
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No.266 Yanjiang Zhong Ave, Nanchang, China
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Crowne Plaza Nanchang Riverside Hotel
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82 Reviews from our TripAdvisor Community

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Al Khobar, Saudi Arabia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really good hotel with friendly, professional and prompt service. Highly recommended. Particularly the restaurant staff. The rooms are clean and comfortable, and the atmosphere is genial and welcoming.

Helpful?
Thank Rupert_Oldham
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray L Marcom Manager More 

Holmfirth, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 9, 2015

Working in China I wanted a hotel that offered some western comforts, I have to say this hotel met my expectations, the staff were very accommodation, the language barrier was a bit of an issue at times but other than that, it offered a pool, gym, sauna, good choice of food, wasn’t central so we relied on local taxis, they... More 

Helpful?
Thank michael p
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We also will share your feedback with our staff and make the necessary changes, such as English Training etc. We hope you will visit us again.... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed October 23, 2015

The Crowne Plaza Nanchang Riverside provides comfortable rooms with great views all around. The pool is serious. You need a swim cap, and no horsing around. The breakfast buffet is great with lots of options.

Helpful?
Thank kantmakm
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray. L Marcom Manager More 

Hong Kong
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 9, 2015 via mobile

This hotel can keep up the name of crowne plaza. The rooms are spacious and clean and well maintained. The gym is alright. The breakfast has everything u need. The hotel is situated right next to the river so it would be very nice if the weather is good. Generally it's one of the better ones!

Helpful?
Thank itsalltim
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray, L Marcom Manager More 

Briancon, France
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 14, 2015 via mobile

Traveling around China for a business trip and booked one night at this hotel. The rooms are large and the king bed very comfortable, there is a well equipped Gym and an internal swimming pool, the hotel overlook Nanchang River and have all required amenity including an ATM machine. The personnel is very helpful and kind and several of them... More 

Helpful?
Thank FF6205
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray L Marcom Manager More 

1 review
5 of 5 stars Reviewed May 9, 2015 via mobile

I'm here alone to finalize my adoption and I have been blown away by the cleanliness and customer service. I feel safe and welcome ♡! Will stay here again when I return with my family! Breakfast is wonderful, room is very clean, view is beautiful, amenities are awesomeand the staff is very friendly.

Helpful?
Thank Alexandria V
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your precious comments. We wish all the best on your adpotion. We will provide better service to you in future. Look forward to your next stay. More 

Jiangxi, China
1 review
5 of 5 stars Reviewed May 4, 2015

I stayed here couple of nights for business with chinese collegue. The room is incredibly neat and new. The outside view of neon lights is breathtaking. Buffet food is great, justified with price. They have very good foreign band performing at lobby bar. The girl plays guitar very entertaining. For sure, i shall come back here.

Helpful?
Thank travis1590
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your precious comments. We would like to do more and provide better to you in future. Look forward to your next stay in our hotel. More 

British Columbia, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 30, 2015

We booked two rooms in this hotel, stayed one night and moved to the Swiss hotel the next day. When we arrived at the hotel, there was nobody at the door helping with the luggage. The front desk stuff was not well trained, the way they answered some of our questions was quite rude. The room was very hot and... More 

Helpful?
Thank CKLRS
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your precious comments. We feel very sorry for your bad experience in our hotel. We are very care about your comments, regarding to your feedback about the front office issues, we already reflect to the management team and will do more training in future and SPA issue, because it is not owned by hotel, but... More 

Taicang, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 3, 2015

This is the best hotel I have ever stayed in in Nanchang! It's the most attractive and very comfortable. My husband and I stayed at the hotel for 3 days--we enjoyed every minute of it. The room was large and designed to accommodate every need. Many thanks for the staff's professional, friendly and helpful. They looked us as their family... More 

Helpful?
2 Thank Lina L
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your precious comments, we will keep our high quality and look forward to your next stay. More 

Malibu, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 25, 2015

I was overall pleased with the hotel.I always felt welcomed when I entered or exited the hotel.The staff always opened the door for me which makes u feel important.The draw back is that theres not much to do around the area.One of many great things about the hotel is that they have a live band that plays every night.I always... More 

Helpful?
Thank Dustin Z
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thanks for your stay and your positive comments. We will keep our good service and hope the live band can bring you happiness all the time. Look forward to your next stay. More 

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