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Sheraton Zhenjiang Hotel

Certificate of Excellence
No.88 Beifu Road, Zhenjiang 212000, China
Hotel amenities
Sheraton Zhenjiang Hotel
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Ranked #2 of 162 Hotels in Zhenjiang
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
SergiodeChine Shanghai Region, China
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65 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai Region, China
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed 1 night, booked on Ctrip, Efficient and friendly front desk, upgraded on Spg Club, we appreciate a lot. Clean and nice room, around 40sqm, good bedding, only one issue we could not adjust temperature so the room was too hot, even if we open the window, we suppose that they're still heating rooms so impossible to switch to cooling,... More 

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Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed February 23, 2015 via mobile

When you are travelling to various places in a short space of time you want your hotels to be comfortable, efficient and welcoming this hotel ticks all of the boxes, convenient to a shopping plaza and the high speed rail link which is the absolute best way to travel around China so certainly consider this hotel, there are little bars... More 

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Shanghai, China
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 18, 2015

We are currently staying in the Sheraton Zhenjiang and experiencing an absolute comfortable stay. In fact, we are considering to extend our stay because of the quality of hospitality we experience here. High Service Level In general, the service level here is high. Check-in was quick & friendly. The front desk staff spoke very good English. SPG Recognition was also... More 

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

A very fine hotel, one of the best for our month long trip through china. Very well appointed rooms, but could be larger (I would suspect a Sheraton hotel in a more major Chinese city would have bigger rooms). Nice bathroom and toiletries. Room was clean and comfortable. My only issue related to the restaurants in the hotel. The first... More 

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Singapore
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 28, 2014

From the moment I walked into the hotel for a one-night stay, I was greeted by splendour in the form of a humongous and marvellous work of art above the reception area and the grand chandelier in the massive hall. The splendour doesn’t stop there – it extends to the high-ceiling hotel room. I was impressed by the huge glass... More 

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Paris, France
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Hotel is located across from the train station and a short walk to the Wanda Plaza. It is by far the best hotel I have stayed in the region. The staff was attentive and friendly from the moment I arrived in the lobby. The rooms were just wonderful. I enjoyed very much my stay and I would definitely recommend this... More 

Was this review helpful? Yes 2
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Thank you so much for the kind words. We truly appreciate you taking the time to review our property and we are thrilled to hear that we met your expectations during your stay with us. Please come back and stay with us again! More 

Singapore, Singapore
Top Contributor
142 reviews 142 reviews
69 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed March 26, 2014

A recent business trip gave me the opportunity to stay at the Sheraton in Zhengiang and I was pleasantly surprised by the service and the room. We arrived in the morning post a drive from Shanghai and were given an early check-in with no fuss or posturing. The hotel itself is near a large mall (5 minutes walk) and that... More 

Was this review helpful? Yes 4
Vera D, Sales Executive at Sheraton Zhenjiang Hotel, responded to this review

Dear guest:Good afternoon~Thank you for taking the time to provide feedback on your recent stay experience. We believe that it is through our valued guest feedback that we are able to continue to improve on our services and facilities. Our location is one of the best and we are happy to hear that you feel the same! We are so... More 

Oxford, United Kingdom
Top Contributor
70 reviews 70 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 19, 2014

I stayed here for just one night en route to Shanghai and my friend lives in Zhenjiang. The location of the hotel is superb, indeed 5-minute walk to rail station Zhenjiang(not Zhenjiang South, about 8 kilometres away and 15 minutes by taxi). This time was my 30th stay at the hotel, I had a lovely card from the GM and... More 

Was this review helpful? Yes 3
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear ECEJon, Greeting from Sheraton Zhenjiang Hotel. Thank you for the valuable feedback and taking the time to post a comment on Tripadvisor. It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.Total guest satisfaction... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 5, 2014

I was a long term guest at the Sheraton from November 2012 to November 2013 and was very happy with the standard of service that the hotel provides. The rooms are very clean and spacious and the bed very comfortable. The hotel staff are very helpful especially Michelle from reception who assisted me on numerous occasions and also the lobby... More 

Was this review helpful? Yes 2
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear Sapperguy- Greeting from Sheraton Zhenjiang hotel. Please allow me to first wish you a Happy New Year. I hope 2014 will not only be a successful year, but also a year we may welcome you again to our hotel. I appreciate that you have taken the time to post your feedback about your recent stay on Tripadvisor. It is... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 1, 2014

In Zhenjiang for a business trip, I choose this hotel mainly due to its position. Excellently placed close to the railstation, 5 minutes walking, the hotel offers nice and well organized rooms at convenient price (i used a promotion which is quite easy to find with tripadvisor functions). Also the service and restaurants are ok. Regarding service I got excellent... More 

Was this review helpful? Yes 1
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear guest,on behalf of hotel management of Sheraton Zhenjiang Hotel, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice room rate and good position as this is... More 

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