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All 131 Zhenjiang hotels

Sheraton Zhenjiang Hotel

4.5 of 5 Hotel   |   No.88 Beifu Road, Zhenjiang 212000, China
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Sheraton Zhenjiang Hotel
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Ranked #2 of 131 hotels in Zhenjiang
A recent review
4 of 5 stars reviewed 3 weeks ago
Adesitraveller Singapore, Singapore
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48 people have reviewed this hotel

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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Top Contributor
125 reviews 125 reviews
62 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A recent business trip gave me the opportunity to stay at the Sheraton in Zhengiang and I was pleasantly surprised by the service and the room. We arrived in the morning post a drive from Shanghai and were given an early check-in with no fuss or posturing. The hotel itself is near a large mall (5 minutes walk) and that... More

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Vera D, Sales Executive at Sheraton Zhenjiang Hotel, responded to this review

Dear guest:Good afternoon~Thank you for taking the time to provide feedback on your recent stay experience. We believe that it is through our valued guest feedback that we are able to continue to improve on our services and facilities. Our location is one of the best and we are happy to hear that you feel the same! We are so... More

Oxford, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 19, 2014

I stayed here for just one night en route to Shanghai and my friend lives in Zhenjiang. The location of the hotel is superb, indeed 5-minute walk to rail station Zhenjiang(not Zhenjiang South, about 8 kilometres away and 15 minutes by taxi). This time was my 30th stay at the hotel, I had a lovely card from the GM and... More

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Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear ECEJon, Greeting from Sheraton Zhenjiang Hotel. Thank you for the valuable feedback and taking the time to post a comment on Tripadvisor. It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.Total guest satisfaction... More

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2014

I was a long term guest at the Sheraton from November 2012 to November 2013 and was very happy with the standard of service that the hotel provides. The rooms are very clean and spacious and the bed very comfortable. The hotel staff are very helpful especially Michelle from reception who assisted me on numerous occasions and also the lobby... More

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Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear Sapperguy- Greeting from Sheraton Zhenjiang hotel. Please allow me to first wish you a Happy New Year. I hope 2014 will not only be a successful year, but also a year we may welcome you again to our hotel. I appreciate that you have taken the time to post your feedback about your recent stay on Tripadvisor. It is... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 1, 2014

In Zhenjiang for a business trip, I choose this hotel mainly due to its position. Excellently placed close to the railstation, 5 minutes walking, the hotel offers nice and well organized rooms at convenient price (i used a promotion which is quite easy to find with tripadvisor functions). Also the service and restaurants are ok. Regarding service I got excellent... More

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Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear guest,on behalf of hotel management of Sheraton Zhenjiang Hotel, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice room rate and good position as this is... More

Cleveland, Ohio, United States
Top Contributor
63 reviews 63 reviews
63 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 31, 2013 via mobile

I usually stayed at Mingdu Hotel in Zhenjiang. But this time I chose Sheraton. It's a little bit too far away from my client, but it's worth a try. Nothing about this hotel is surprising. Lobby is nice. Room is nice and spacious. Everything seems to be clean enough. What I don't like is the comforter. It feels cheap. And... More

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Vera D, General Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear Exzx, Good afternoon~Thank you for choosing and taking the time to tell us about your experience at the Sheraton Zhenjiang. Your comments have been shared with all concern and necessary steps have been put into place to ensure such scenarios are not repeated. we'll adjust air-condition to appropriate temperature and make the room temperature feel more comfortable.Thanks again for... More

Hong Kong, China
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 30, 2013

This hotel is conveniently located and is just minutes’ walk away from the high speed railway station, there is also a new shopping mall next to the hotel. It is also very convenient to get to most to the tourist attractions in the city. The interior of this hotel and rooms are as new, and nicely designed. There is one... More

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Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Thank you for choosing and taking the time to tell us about your experience at the Sheraton Zhenjiang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sheraton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More

Sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 27, 2013

Sheraton Zhenjiang is the only 5 star hotel in Zhenjiang at the moment, though a couple of new ones are in the pipeline. Bearing in mind Zhenjiang is a third-tier city, it would not be fair to compare this hotel to a Sheraton say in Shanghai or Beijing. All in all, the hotel is quite acceptable. The rooms are big,... More

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Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Thank you for taking the time to review our property. We are truly sorry to hear about your bad experience and we apologize that you were made to feel that way. We very much value our guests and we hope you will give us the chance to show you that. Please reach out to the hotel directly if you chose... More

Shanghai, China
Contributor
20 reviews 20 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 22, 2013

China has three first-tier cities (Beijing, Shanghai and Guangzhou), the provincial capitals are usually referred to as second-tier cities, and by this definition Zhenjiang would be a third-tier city. Normally, in a third-tier city my expectations are somewhat lower - and this is exactly where the Sheraton *really* surprised me! Friendly staff, a great club lounge (albeit breakfast selection was... More

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Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear Guest, Thank you very much for sharing your pleasant experience at Sheraton Zhenjiang Hotel. We are glad to hear that you had a wonderful stay . We look forward to welcome you back to another pleasurable experience with excellent service. Life is better when shared! More

Shanghai, China
1 review
5 of 5 stars Reviewed December 17, 2012

I prefer stay in 5 star hotel that's why i choose sheraton. I went traveling in zhenjiang for two days ,the Sheraton hotel was really good, very good location,only 5 mins far away from train station by feet and very new hotel. the staff told me it only opened for 1 years that's why all the facilities are very new.... More

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Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Thank you for the wonderful review! We are so happy to hear that you enjoyed your time with us and that our club lounge exceeded your expectations! We are glad you chose to stay with us and hope that you do the same next year! More

China
Top Contributor
61 reviews 61 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 14, 2012

We decided to try Sunday brunch in the lobby restaurant. We waited for 5 minutes to be seated but there were no staff in sight. I went to the reservations desk to ask the price of the buffet. The receptionist said "maybe 160rmb". I asked him to find a staff member from the restaurant. This particular Sunday, there was no... More

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Vera D, General Manager at Sheraton Zhenjiang Hotel, responded to this review

Thank you for sharing your experience with us. On behalf of the Sheraton Zhenjiang team we would like to sincerely apologize for the lack of service you experienced. The level of service you received was certainly not what we strive to maintain. We would like the opportunity to change your mind about us, if you chose to return please reach... More

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Additional Information about Sheraton Zhenjiang Hotel

Address: No.88 Beifu Road, Zhenjiang 212000, China
Location: China > Jiangsu > Zhenjiang
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant
Hotel Style:
Ranked #2 of 131 hotels in Zhenjiang
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Zhenjiang Hotel 4.5*
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