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All 158 Zhenjiang hotels

Sheraton Zhenjiang Hotel

4.5 of 5 Hotel   |   No.88 Beifu Road, Zhenjiang 212000, China
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Sheraton Zhenjiang Hotel
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Ranked #2 of 158 Hotels in Zhenjiang
4.5 of 5 stars 61 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 17, 2014
jason x
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61 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
15 reviews 15 reviews
6 hotel reviews
5 of 5 stars Reviewed November 17, 2014

A very fine hotel, one of the best for our month long trip through china. Very well appointed rooms, but could be larger (I would suspect a Sheraton hotel in a more major Chinese city would have bigger rooms). Nice bathroom and toiletries. Room was clean and comfortable. My only issue related to the restaurants in the hotel. The first... More 

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Singapore
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 28, 2014

From the moment I walked into the hotel for a one-night stay, I was greeted by splendour in the form of a humongous and marvellous work of art above the reception area and the grand chandelier in the massive hall. The splendour doesn’t stop there – it extends to the high-ceiling hotel room. I was impressed by the huge glass... More 

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Paris, France
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Hotel is located across from the train station and a short walk to the Wanda Plaza. It is by far the best hotel I have stayed in the region. The staff was attentive and friendly from the moment I arrived in the lobby. The rooms were just wonderful. I enjoyed very much my stay and I would definitely recommend this... More 

Was this review helpful? Yes 2
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Thank you so much for the kind words. We truly appreciate you taking the time to review our property and we are thrilled to hear that we met your expectations during your stay with us. Please come back and stay with us again! More 

Singapore, Singapore
Top Contributor
142 reviews 142 reviews
69 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed March 26, 2014

A recent business trip gave me the opportunity to stay at the Sheraton in Zhengiang and I was pleasantly surprised by the service and the room. We arrived in the morning post a drive from Shanghai and were given an early check-in with no fuss or posturing. The hotel itself is near a large mall (5 minutes walk) and that... More 

Was this review helpful? Yes 4
Vera D, Sales Executive at Sheraton Zhenjiang Hotel, responded to this review

Dear guest:Good afternoon~Thank you for taking the time to provide feedback on your recent stay experience. We believe that it is through our valued guest feedback that we are able to continue to improve on our services and facilities. Our location is one of the best and we are happy to hear that you feel the same! We are so... More 

Oxford, United Kingdom
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 19, 2014

I stayed here for just one night en route to Shanghai and my friend lives in Zhenjiang. The location of the hotel is superb, indeed 5-minute walk to rail station Zhenjiang(not Zhenjiang South, about 8 kilometres away and 15 minutes by taxi). This time was my 30th stay at the hotel, I had a lovely card from the GM and... More 

Was this review helpful? Yes 3
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear ECEJon, Greeting from Sheraton Zhenjiang Hotel. Thank you for the valuable feedback and taking the time to post a comment on Tripadvisor. It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.Total guest satisfaction... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 5, 2014

I was a long term guest at the Sheraton from November 2012 to November 2013 and was very happy with the standard of service that the hotel provides. The rooms are very clean and spacious and the bed very comfortable. The hotel staff are very helpful especially Michelle from reception who assisted me on numerous occasions and also the lobby... More 

Was this review helpful? Yes 2
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear Sapperguy- Greeting from Sheraton Zhenjiang hotel. Please allow me to first wish you a Happy New Year. I hope 2014 will not only be a successful year, but also a year we may welcome you again to our hotel. I appreciate that you have taken the time to post your feedback about your recent stay on Tripadvisor. It is... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 1, 2014

In Zhenjiang for a business trip, I choose this hotel mainly due to its position. Excellently placed close to the railstation, 5 minutes walking, the hotel offers nice and well organized rooms at convenient price (i used a promotion which is quite easy to find with tripadvisor functions). Also the service and restaurants are ok. Regarding service I got excellent... More 

Was this review helpful? Yes 1
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear guest,on behalf of hotel management of Sheraton Zhenjiang Hotel, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice room rate and good position as this is... More 

Cleveland, Ohio, United States
Top Contributor
74 reviews 74 reviews
74 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 31, 2013 via mobile

I usually stayed at Mingdu Hotel in Zhenjiang. But this time I chose Sheraton. It's a little bit too far away from my client, but it's worth a try. Nothing about this hotel is surprising. Lobby is nice. Room is nice and spacious. Everything seems to be clean enough. What I don't like is the comforter. It feels cheap. And... More 

Was this review helpful? Yes 2
Vera D, General Manager at Sheraton Zhenjiang Hotel, responded to this review

Dear Exzx, Good afternoon~Thank you for choosing and taking the time to tell us about your experience at the Sheraton Zhenjiang. Your comments have been shared with all concern and necessary steps have been put into place to ensure such scenarios are not repeated. we'll adjust air-condition to appropriate temperature and make the room temperature feel more comfortable.Thanks again for... More 

Hong Kong, China
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 30, 2013

This hotel is conveniently located and is just minutes’ walk away from the high speed railway station, there is also a new shopping mall next to the hotel. It is also very convenient to get to most to the tourist attractions in the city. The interior of this hotel and rooms are as new, and nicely designed. There is one... More 

Was this review helpful? Yes 1
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Thank you for choosing and taking the time to tell us about your experience at the Sheraton Zhenjiang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sheraton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Sydney
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 27, 2013

Sheraton Zhenjiang is the only 5 star hotel in Zhenjiang at the moment, though a couple of new ones are in the pipeline. Bearing in mind Zhenjiang is a third-tier city, it would not be fair to compare this hotel to a Sheraton say in Shanghai or Beijing. All in all, the hotel is quite acceptable. The rooms are big,... More 

Was this review helpful? Yes 1
Vera D, Manager at Sheraton Zhenjiang Hotel, responded to this review

Thank you for taking the time to review our property. We are truly sorry to hear about your bad experience and we apologize that you were made to feel that way. We very much value our guests and we hope you will give us the chance to show you that. Please reach out to the hotel directly if you chose... More 

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Additional Information about Sheraton Zhenjiang Hotel

Address: No.88 Beifu Road, Zhenjiang 212000, China
Location: China > Jiangsu > Zhenjiang
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Zhenjiang Hotel 4.5*
Number of rooms: 280
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