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All 576 Wuxi hotels

Grand Park Wuxi

5.0 of 5 Hotel   |   No.401 Zhongshan Road, Chong'an District, Wuxi 214003, China
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Grand Park Wuxi
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Ranked #12 of 576 Hotels in Wuxi
A recent review
3 of 5 stars Reviewed December 25, 2014
YongG537 Singapore, Singapore
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142 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel was centrally located around the shopping district and very convenient. That was probably the only positive take away. As a 5-star hotel, I would have expected the hotel to have better service: There was no one to open the door and carry the luggage out of the vehicle, needed to tell the front desk to get someone to... More 

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Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 25, 2014

Stayed there again after two years. Expected some improvements after all these years since opening but seems like nothing has been done to make this place looks acceptable to business travellers. Even the Kensington Mall next door har closed down. One word of advice to the hotel management, competition for hotel business is heating up and you should do more... More 

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear YongG537, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. Regarding your comment on the some improvements, please accept our sincerest apologies. We strive our best to present a luxurious environment for our guest. Thank... More 

Singapore, Singapore
Top Contributor
62 reviews 62 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 10, 2014

Was excellent for me. Very spacious and had a good view. Bathroom was okay to me. Breakfast was kind of average. Need to step it up a little if you want service to be good. Got confused if I was either in Japan or China because of the Japanese food. Should also get more space inside for large crowds.

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear Sharon T, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com.... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 7, 2014

Great hotel located near lots of shopping malls and at a central location. Room is well equipped and clean. Some small eateries around in the back alley if you're feeling adventurous for more local food. Try asking front desk or concierge for where to go for food street or bar street. Definitely will stay again.

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear schrodters, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com. We... More 

Hamilton, New Zealand
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 29, 2014

A large hotel located near shops and markets in the city centre.The room was spacious and clean , so was the bath room with plenty of hot water. The buffet breakfast was however not so good for us as it was catering for asian tastes mainly.

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear xxanty, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com. We... More 

Dubai
Top Contributor
101 reviews 101 reviews
61 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed October 6, 2014

its my second stay in this hotel. the staffs were fine, very helpful and friendly. the location is great , just near to Wuxi railway station, shopping area . the room was clean and nice. I think its time to renovate the bathrooms. the breakfast was good enough but nothing so special. the wifi in lobby area was much better... More 

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear xxanty, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. Regarding your comment on the bathrooms and breakfast, please accept our sincerest apologies. We strive our best to present a luxurious environment for our guest.... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 20, 2014

As it's Park Hotel Group hotel, naturally the expectations will be higher. Reception area and building looks nice and 4-5 stars. Rooms are big , however the toilet seems old. I was told this was the first Wuxi hotel. On the right hand side of the hotel, there's fruits shop and opposite there is a convenient shop. Breakfast pretty standard... More 

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear poonie17, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience.We strive our best to present a luxurious environment for our guest. Thank you for pointing out this situation, and we will continue to emphasise the... More 

A TripAdvisor Member
3 of 5 stars Reviewed May 2, 2014

There are a lot of hotels in wuxi city jiangsu shanghai,but I went to this hotel and i was there from 25th april to 1th may 2014,due to I thought it is a five star hotel. You know this is a very big hotel and famous ,but for facilities I thing I will give it 5th position due to its... More 

Was this review helpful? Yes 1
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

We thank you for your feedback. We wished you had a better stay and we apologise that in this case the experience fell short. Our team is already looking into improving the facilities of the hotel including optimising the wifi connectivity. We are also deeply concerned with the buffet restaurant not meeting your expectations, could you please help us understand... More 

Malaysia
Top Contributor
97 reviews 97 reviews
88 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed March 23, 2014

Spent 3 nights at this hotel and my review as follows: 1) Location: Yes, right in the middle of the city centre. Walking distance to the malls in the city. There is a bakery just below the hotel and minimarket across the road. so everything is pretty handy. 2) Deluxe Room: Room is ok, usual 4 star room although room... More 

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your previous visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to learn of your experience. We would like to extend our sincere apologies for your disappointment and the inconvenience caused.... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed March 22, 2014 via mobile

Stayed here for a night. Find that it feels like 3 - 4 star hotel. The two single bed is small. During this time they doesn't have air conditioner, so it's very hot in the room, hardly to get some sleep. The kettle took almost 10 minutes to get the water boil. I must say the wifi is reasonably good... More 

Was this review helpful? Yes
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your previous visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to learn of your experience. We would like to extend our sincere apologies for your disappointment and the inconvenience caused.... More 

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Additional Information about Grand Park Wuxi

Address: No.401 Zhongshan Road, Chong'an District, Wuxi 214003, China
Location: China > Jiangsu > Wuxi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Park Wuxi 5*
Number of rooms: 407
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Also Known As:
Grand Park Wuxi Hotel Wuxi
Sheraton Wuxi
Hotel Grand Park
Hotel Style:
#3 Best Value Hotel in Wuxi
#9 Luxury Hotel in Wuxi
#11 Business Hotel in Wuxi

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