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Grand Park Wuxi

#13 of 579 Hotels in Wuxi
Certificate of Excellence
No.401 Zhongshan Road, Chong'an District, Wuxi 214003, China
Hotel amenities
Grand Park Wuxi
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Ranked #13 of 579 Hotels in Wuxi
Certificate of Excellence
A recent review
5 of 5 stars Reviewed March 28, 2015
chauhangaurav8 New Delhi, India
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147 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (39)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (31)
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New Delhi, India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 28, 2015

This Hotel is very near to city center and it's a boon for those who like to enjoy a night life lot of clubs & Discos very near by and open till dawn for youngsters it a worth staying here. This Hotel is very near to the subway station so you can go anywhere.

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Melaka, Melaka, Malaysia
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 11, 2015

I had stay in this hotel for a week... so far room is very good and environment also good... only thing for the breakfast food is a bit normal and less variety, after 2 or 3 days feel bored already... this hotel is very near to the MRT station where can travel to the southern part of the city for... More 

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear NgSP80, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. Regarding your comment on the breakfast, please accept our sincerest apologies. We strive our best to present a luxurious environment for our guest. Thank you... More 

Singapore, Singapore
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 24, 2015

The hotel was centrally located around the shopping district and very convenient. That was probably the only positive take away. As a 5-star hotel, I would have expected the hotel to have better service: There was no one to open the door and carry the luggage out of the vehicle, needed to tell the front desk to get someone to... More 

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear David T, We thank you for your feedback. We wished you had a better stay and we apologize that in this case the experience fell short. Our team is already looking into improving the service of the hotel. If there is anyway that we can possibly improve to give our guests a better experience, we would want to. Please... More 

Singapore, Singapore
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 25, 2014

Stayed there again after two years. Expected some improvements after all these years since opening but seems like nothing has been done to make this place looks acceptable to business travellers. Even the Kensington Mall next door har closed down. One word of advice to the hotel management, competition for hotel business is heating up and you should do more... More 

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear YongG537, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. Regarding your comment on the some improvements, please accept our sincerest apologies. We strive our best to present a luxurious environment for our guest. Thank... More 

Singapore, Singapore
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 10, 2014

Was excellent for me. Very spacious and had a good view. Bathroom was okay to me. Breakfast was kind of average. Need to step it up a little if you want service to be good. Got confused if I was either in Japan or China because of the Japanese food. Should also get more space inside for large crowds.

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear Sharon T, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com.... More 

Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 7, 2014

Great hotel located near lots of shopping malls and at a central location. Room is well equipped and clean. Some small eateries around in the back alley if you're feeling adventurous for more local food. Try asking front desk or concierge for where to go for food street or bar street. Definitely will stay again.

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear schrodters, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com. We... More 

Hamilton, New Zealand
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 29, 2014

A large hotel located near shops and markets in the city centre.The room was spacious and clean , so was the bath room with plenty of hot water. The buffet breakfast was however not so good for us as it was catering for asian tastes mainly.

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear xxanty, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com. We... More 

Dubai
Level Contributor
106 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed October 6, 2014

its my second stay in this hotel. the staffs were fine, very helpful and friendly. the location is great , just near to Wuxi railway station, shopping area . the room was clean and nice. I think its time to renovate the bathrooms. the breakfast was good enough but nothing so special. the wifi in lobby area was much better... More 

Was this review helpful? Yes
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear xxanty, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. Regarding your comment on the bathrooms and breakfast, please accept our sincerest apologies. We strive our best to present a luxurious environment for our guest.... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 20, 2014

As it's Park Hotel Group hotel, naturally the expectations will be higher. Reception area and building looks nice and 4-5 stars. Rooms are big , however the toilet seems old. I was told this was the first Wuxi hotel. On the right hand side of the hotel, there's fruits shop and opposite there is a convenient shop. Breakfast pretty standard... More 

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General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear poonie17, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience.We strive our best to present a luxurious environment for our guest. Thank you for pointing out this situation, and we will continue to emphasise the... More 

A TripAdvisor Member
3 of 5 stars Reviewed May 2, 2014

There are a lot of hotels in wuxi city jiangsu shanghai,but I went to this hotel and i was there from 25th april to 1th may 2014,due to I thought it is a five star hotel. You know this is a very big hotel and famous ,but for facilities I thing I will give it 5th position due to its... More 

Was this review helpful? Yes 1
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

We thank you for your feedback. We wished you had a better stay and we apologise that in this case the experience fell short. Our team is already looking into improving the facilities of the hotel including optimising the wifi connectivity. We are also deeply concerned with the buffet restaurant not meeting your expectations, could you please help us understand... More 

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