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InterContinental Hotel Wuxi

#1 of 579 Hotels in Wuxi
Certificate of Excellence
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No.6 Yonghe Road, Nanchang District, Wuxi 214023, China
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InterContinental Hotel Wuxi
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183 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • English first
  • French first
  • German first
  • Italian first
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    (183)
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    (54)
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Heidelberg, Germany
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fantastic place, rooms are clean and huge. Comfortable bathrooms where soaps and creams are pretty nice, too. Restaurant offers are without end, you can find almost everything. The usual problem: personnel doesn't speak a decent english (just one maybe). It's a pity.

Was this review helpful? Yes 1
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know that you have enjoyed your stay. Feedback such as yours is very valuable to us.We have noted down and will see into how to improve when we have a chance. Looking forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Hong Kong
2 reviews
1 of 5 stars Reviewed 5 weeks ago

In terms of Intercontinental properties, the quality of the hardware is just the class of INDIGO or some extra-ordinary Holiday Inn. The service of the staff, during DAYTIME, is of the same level that most 5-star hotels in China can offer. However, staff in the MIDNIGHT shift is terrifying. The junior front desk staff could not read my name from... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

New York City, New York
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

The front office staff member was professional. The housekeeping gives good service, keep the room clean. The bell boys were very flexible and helping , they 're helping the baby carriage in and out from the taxi safety. Thank you.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 24, 2015

Was there for business trip,nothing much around the area so I can't comment much on that. However,the hotel rate is Very affordable,good service and clean rooms. Value for $$$. The room service selection is quite wide and food is delicious. Only downside-pillows are too flat. Nothing much else to fault besides that.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

New Delhi
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 10, 2015

This is a great hotel in terms of facilities it offer, well furnished rooms with all amenities, the breakfast menu is also completely exhaustive. If one stays a top floors, it offer a great view of city. Its truly a value for money, and had a good experience over here.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2015

Upmarket hotel with potential to be super. It is located away from the hustle and bustle which will not suit those that like to explore. Efficient staff were helpful but the hotel could provide more local info to visitors to the city and the hotel.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know that you have enjoyed your stay. Feedback such as yours is very valuable to us.We have noted down and will see into how to improve when we have a chance. Looking forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Hong Kong, China
1 review
1 of 5 stars Reviewed April 23, 2015 via mobile

This has been my worst experience ever. Took 20 minutes to check in and forever to check out. Staffs seems under train and there is no supervisors around to manage. When asked to see a manager, the response was everyone is out.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 17, 2015

Great hotel. Big rooms with all the comfort. Good breakfast buffet. You can go everywhere with Taxi and 10 minutes by foot to the old street with pubs and restaurant I've been for work and stayed 3 weeks workers were very professional. Only good memories

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Irvine, California, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

The price of the room was an excellent value. The hotel is centrally located and if I were to visit Wuxi on vacation the Intercontinental Hotel would be the one for me. They offer a shuttle service that works around your schedule.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Gdansk
Level Contributor
213 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed April 1, 2015

Very good hotel. Nice place, helpful staff and comfortable room. Spacious bathroom makes even better impression, devided into shower, tube and toilet parts. There is one good trick: a glass between room and bathroom: gives nice feelings. Everything was perfect equipped and the best at the end: great, GREAT breakfast. And that's why I give top note, although small points... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. You've also mentioned that we need something to improve, would you please send your comments to me at ellen.hu@ihg.com for us to improve our service?... More 

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