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InterContinental Hotel Wuxi

#1 of 580 Hotels in Wuxi
Certificate of Excellence
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No.6 Yonghe Road, Nanchang District, Wuxi 214023, China
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1 room 1 guest
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191 Reviews from our TripAdvisor Community

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    112
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (191)
  • Mar-May only
    (54)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (42)
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Nanjing
Level Contributor
71 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My his hotel has beautifully decorated rooms in the typical intercontinental style, the service is excellent, as IHG member you usually get an upgrade to bigger rooms. I particularly like the international breakfast section with quite some Japanese dishes in very good quality. Worth to mention is the Japanese restaurant in this hotel, though not crowded (a bit pricey) it... More 

Was this review helpful? Yes
Ellen H, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay, especially our Aoi Japanese Restaurant. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I stay at this hotel every week because of work. In terms of hardware, ie the room, it's one of the best in Wuxi. The bed particular is comfortable. The room has no cigarettes smell like in The other one I used to stay next door is the reason why I stay here. However, don't expect what you normally get... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your comments. I was very distraught to hear of your unpleasant experience with us and will be reviewing this with my team to ensure that this does not occur again in the future. Feedback such as yours is very valuable to us.Please accept my sincerest apologies. I hope that... More 

Lyon, France
Level Contributor
15 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our room was big and clean, nicely furnished. Personnel extremely helpful. Maybe they did not speak much English, but I do not think that is a reason to give low marks. Wuxi is in China after all! The buffet dinner was delicious, so was breakfast. And the location very central, just opposite the Wuxi Museum. They wanted to charge us... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Shanghai, China
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Visited there once, and truly speaking am very disappointed. The room was noisy with people talking loud. Dirty toilets, bed sheet had a hole, and the staff was very annoying. Very very annoying! The buffet breakfast was just fine. But with stupid staff, I guess my taste got bitter. Don't recommend at all!

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your comments. I was very distraught to hear of your unpleasant experience with us and will be reviewing this with my team to ensure that this does not occur again in the future. Feedback such as yours is very valuable to us.Please accept my sincerest apologies. I hope that... More 

Bayan Lepas, Malaysia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I enjoy staying in this hotel during my trip to Wuxi. The room is very huge and clean . I loves the bathroom especially the bathtub and amenities. Best part of the hotel is the buffet spread. One of the best every eaten. One comment : Night crew seems to have limited knowledge of english language.They do not seems to... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know that you have enjoyed your stay. Feedback such as yours is very valuable to us.We have noted down and will see into how to improve when we have a chance. Looking forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Hong Kong, China
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 20, 2015

Had my room on the executive floor, 31 or 32, can't remember. Not bad partial city view. Big room, quite new with advanced facilities in the restroom. I love their wall paper that has wonderful butterfly embroideries on it, which reflect the cultural characteristics of the city!! Very impressive breakfast! Really amazing! The only place I would consider to stay... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 12, 2015

I am a Ambassador member and always stay in this hotel when i am in Wuxi , the personnel is very friendly , rooms are very clean and modern , hotel has non smoking rooms . price versus quality you don't find a better one!! hotel is also a 5 min walk from one off the old streets with full... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear valued Ambassador member, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best... More 

Heidelberg, Germany
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 9, 2015

Fantastic place, rooms are clean and huge. Comfortable bathrooms where soaps and creams are pretty nice, too. Restaurant offers are without end, you can find almost everything. The usual problem: personnel doesn't speak a decent english (just one maybe). It's a pity.

Was this review helpful? Yes 1
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know that you have enjoyed your stay. Feedback such as yours is very valuable to us.We have noted down and will see into how to improve when we have a chance. Looking forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Hong Kong
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 30, 2015

In terms of Intercontinental properties, the quality of the hardware is just the class of INDIGO or some extra-ordinary Holiday Inn. The service of the staff, during DAYTIME, is of the same level that most 5-star hotels in China can offer. However, staff in the MIDNIGHT shift is terrifying. The junior front desk staff could not read my name from... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

New York City, New York
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

The front office staff member was professional. The housekeeping gives good service, keep the room clean. The bell boys were very flexible and helping , they 're helping the baby carriage in and out from the taxi safety. Thank you.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

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