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All 525 Wuxi hotels

InterContinental Hotel Wuxi

5.0 of 5 Hotel   |   No.6 Yonghe Road, Nanchang District, Wuxi 214023, China
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InterContinental Hotel Wuxi

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Ranked #1 of 525 hotels in Wuxi
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
MSmithy77 Melbourne, Australia
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121 people have reviewed this hotel

Traveler rating
    75
    33
    10
    3
    0
See reviews for
4
7
5
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a big fan of the intercontinental brand but I've got to say that this hotel on the outskirts of Wuxi CBD is amazing. For a western businessman it ticks all the boxes for comfort and service, food and drink and amenities. Love love love. He rooms are great and the staff are better

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More

Colombo, Sri Lanka
Top Contributor
681 reviews 681 reviews
236 hotel reviews
1,652 helpful votes 1,652 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wuxi might have started life as a canal town, but it is now a major industrial hub. Yes, it has a few sights for travellers, but in reality most of the tourists it sees are Chinese. The vast majority of Western tourists who come to Wuxi are likely to be on business. For those people, they will find the Intercontinental... More

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Assistant Marketing Communication Manager InterContinental Wuxi More

Scottsdale
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not sure what happened with the previous reviewer, but stayed with 3 coworkers and all was excellent. Rooms were spotless and bathrooms had plenty of toiletries - shampoo, conditioner, bath gel, toothbrushes, q-tips, cotton pads, and more. I'm sure if you forgot something and called the "Instant Service", additional items would be available. Beds were very comfortable. A/C and heat... More

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More

Shanghai, China
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 15, 2014

Pros- 1. Cheap (assuming you are going to stay in a "five" star hotel) 2. breakfast was good ad may be that was the only good thing I felt during the whole stay!! Cons- 1. was it really made to serve in the category of five star hotels??? I totally doubt it!! 2. At the concierge, you don't even get... More

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vivian f, General Manager at InterContinental Hotel Wuxi, responded to this review

Dear valued guests, thank you very much for your candid feedback. Our sub-standard services and untimely follow up have obviously failed to project the real InterContinental service behavior and image on you. I want to apologize for this as well to assure you this is not how we treat our guest, regardless of the rate you pay. I will personally... More

Hong Kong, China
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 5, 2014

Room is bright, spacious, comfortable and clean. Staff we met during our stay are all very friendly and helpful. My special thanks to the Concierge Team, Jackson, who provided me with useful information regarding transportation from the Railway Station to the hotel on email before I arrived Wuxi, and Tony (I think) who provided me with information about visiting Hui... More

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More

Drunen, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 25, 2014 via mobile

The Intercontinental in Wuxi is the best hotel in China I visited. Only one night on a very exhausting businesstrip was this really a relaxing experience. Personel was extremely friendly and helpfull. The breakfast was really super; great selection, excelent quality and the personel was excelent! Super hotel, whenever I will be in Wuxi again this will be my choice,... More

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More

Sydney, Australia
Top Contributor
75 reviews 75 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 11, 2013 via mobile

This hotel, whilst quiet when we were there, was impressive. Started well with a very helpful concierge who we rang from the airport to provide directions to the taxi driver. All staff were professional and it was particularly helpful that the majority of the staff spoke at least some English. The room was very good, new, large and well furnished.... More

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More

Dayton, Ohio
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 2, 2013

This is clearly a VERY well managed, attention-to-every-detail property in every regard. They did not disappoint in any detail or aspect regarding service, amenities, cleanliness, modern appearance, or comfort. I was promptly greeted at the taxi and was greeted over and over by each employee as I entered and walked through the property each day. As a top-level member in... More

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More

Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2013

I stay in this hotel 2 night this month. It's my first time choose this hotel. The first image is very good. The bed is very comfortable and the washroom is very big. The supplies in washroom are very good. My favorite for this hotel is breakfast. There are many available food : fresh squeezed juice and local special food... More

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know that you have enjoyed our hotel( room, breakfast, etc). Feedback such as yours is very valuable to us.We have noted down the problem about check in efficiency and will be reviewing this with my team to ensure that this does not occur again in the future. Looking forard to welcoming you back... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2013 via mobile

I stayed at the Intercontinental with my husband & was impressed with this new hotel for Wuxi. It was 2009 the last time I visited Wuxi and the city has changed so much. This is a high rise modern hotel. The room we were in over looked the Wuxi Museum, also new in the last four years & a very... More

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More

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Additional Information about InterContinental Hotel Wuxi

Address: No.6 Yonghe Road, Nanchang District, Wuxi 214023, China
Phone Number:
Location: China > Jiangsu > Wuxi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 525 hotels in Wuxi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Hotel Wuxi 5*
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