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InterContinental Hotel Wuxi

#1 of 577 Hotels in Wuxi
Certificate of Excellence
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No.6 Yonghe Road, Nanchang District, Wuxi 214023, China
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InterContinental Hotel Wuxi
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InterContinental Hotel Wuxi
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178 reviews from our community

Traveler rating
    106
    53
    15
    3
    1
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75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Senior Contributor
31 reviews 31 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was there for business trip,nothing much around the area so I can't comment much on that. However,the hotel rate is Very affordable,good service and clean rooms. Value for $$$. The room service selection is quite wide and food is delicious. Only downside-pillows are too flat. Nothing much else to fault besides that.

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New Delhi
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel in terms of facilities it offer, well furnished rooms with all amenities, the breakfast menu is also completely exhaustive. If one stays a top floors, it offer a great view of city. Its truly a value for money, and had a good experience over here.

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Upmarket hotel with potential to be super. It is located away from the hustle and bustle which will not suit those that like to explore. Efficient staff were helpful but the hotel could provide more local info to visitors to the city and the hotel.

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know that you have enjoyed your stay. Feedback such as yours is very valuable to us.We have noted down and will see into how to improve when we have a chance. Looking forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Hong Kong, China
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

This has been my worst experience ever. Took 20 minutes to check in and forever to check out. Staffs seems under train and there is no supervisors around to manage. When asked to see a manager, the response was everyone is out.

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

Top Contributor
57 reviews 57 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 17, 2015

Great hotel. Big rooms with all the comfort. Good breakfast buffet. You can go everywhere with Taxi and 10 minutes by foot to the old street with pubs and restaurant I've been for work and stayed 3 weeks workers were very professional. Only good memories

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Irvine, California, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

The price of the room was an excellent value. The hotel is centrally located and if I were to visit Wuxi on vacation the Intercontinental Hotel would be the one for me. They offer a shuttle service that works around your schedule.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Gdansk
Top Contributor
199 reviews 199 reviews
112 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed April 1, 2015

Very good hotel. Nice place, helpful staff and comfortable room. Spacious bathroom makes even better impression, devided into shower, tube and toilet parts. There is one good trick: a glass between room and bathroom: gives nice feelings. Everything was perfect equipped and the best at the end: great, GREAT breakfast. And that's why I give top note, although small points... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. You've also mentioned that we need something to improve, would you please send your comments to me at ellen.hu@ihg.com for us to improve our service?... More 

Cincinnati, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

This hotel is crazy good!!!! The staff is fluently bilingual, very helpful and really try to make the experience great. The included breakfast is very diverse for both eastern and western diets and is the best hotel food. Better than 4 seasons an W. The room has an amazing view overlooking a city park and is easily one of the... More 

Was this review helpful? Yes 1
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2015

Could not fault this hotel, Great Staff always willing to help when needed. Rooms are great and very spacious and very clean. Also hotel located close to the City center and to some very nice restaurants.

Was this review helpful? Yes 1
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Singapore, Singapore
Top Contributor
69 reviews 69 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 17, 2015

Well located within city and 10 minutes drive from the Wuxi railway station. Room are big n sofa and bed were well upkeep.big bathroom with separated toilet, head shower n a bath tub...we stayed at top floor of 33rd and a birdeye view of city were well seen.carrefour hypermarkets is there for small necessity and a good stall of sinjiang... More 

Was this review helpful? Yes 1
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

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