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InterContinental Hotel Wuxi

#1 of 579 Hotels in Wuxi
Certificate of Excellence
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No.6 Yonghe Road, Nanchang District, Wuxi 214023, China
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InterContinental Hotel Wuxi
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187 Reviews from our TripAdvisor Community

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Traveler rating
    109
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (54)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (42)
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Shanghai, China
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

Visited there once, and truly speaking am very disappointed. The room was noisy with people talking loud. Dirty toilets, bed sheet had a hole, and the staff was very annoying. Very very annoying! The buffet breakfast was just fine. But with stupid staff, I guess my taste got bitter. Don't recommend at all!

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Bayan Lepas, Malaysia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoy staying in this hotel during my trip to Wuxi. The room is very huge and clean . I loves the bathroom especially the bathtub and amenities. Best part of the hotel is the buffet spread. One of the best every eaten. One comment : Night crew seems to have limited knowledge of english language.They do not seems to... More 

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know that you have enjoyed your stay. Feedback such as yours is very valuable to us.We have noted down and will see into how to improve when we have a chance. Looking forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Hong Kong, China
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had my room on the executive floor, 31 or 32, can't remember. Not bad partial city view. Big room, quite new with advanced facilities in the restroom. I love their wall paper that has wonderful butterfly embroideries on it, which reflect the cultural characteristics of the city!! Very impressive breakfast! Really amazing! The only place I would consider to stay... More 

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a Ambassador member and always stay in this hotel when i am in Wuxi , the personnel is very friendly , rooms are very clean and modern , hotel has non smoking rooms . price versus quality you don't find a better one!! hotel is also a 5 min walk from one off the old streets with full... More 

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear valued Ambassador member, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best... More 

Heidelberg, Germany
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 9, 2015

Fantastic place, rooms are clean and huge. Comfortable bathrooms where soaps and creams are pretty nice, too. Restaurant offers are without end, you can find almost everything. The usual problem: personnel doesn't speak a decent english (just one maybe). It's a pity.

Was this review helpful? Yes 1
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know that you have enjoyed your stay. Feedback such as yours is very valuable to us.We have noted down and will see into how to improve when we have a chance. Looking forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Hong Kong
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 30, 2015

In terms of Intercontinental properties, the quality of the hardware is just the class of INDIGO or some extra-ordinary Holiday Inn. The service of the staff, during DAYTIME, is of the same level that most 5-star hotels in China can offer. However, staff in the MIDNIGHT shift is terrifying. The junior front desk staff could not read my name from... More 

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vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

New York City, New York
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

The front office staff member was professional. The housekeeping gives good service, keep the room clean. The bell boys were very flexible and helping , they 're helping the baby carriage in and out from the taxi safety. Thank you.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 24, 2015

Was there for business trip,nothing much around the area so I can't comment much on that. However,the hotel rate is Very affordable,good service and clean rooms. Value for $$$. The room service selection is quite wide and food is delicious. Only downside-pillows are too flat. Nothing much else to fault besides that.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

New Delhi
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed May 10, 2015

This is a great hotel in terms of facilities it offer, well furnished rooms with all amenities, the breakfast menu is also completely exhaustive. If one stays a top floors, it offer a great view of city. Its truly a value for money, and had a good experience over here.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know you have enjoyed your stay. Look forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2015

Upmarket hotel with potential to be super. It is located away from the hustle and bustle which will not suit those that like to explore. Efficient staff were helpful but the hotel could provide more local info to visitors to the city and the hotel.

Was this review helpful? Yes
vivian f, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, We are glad to know that you have enjoyed your stay. Feedback such as yours is very valuable to us.We have noted down and will see into how to improve when we have a chance. Looking forward to welcoming you back to InterContinental Wuxi soon! Sincerely, Ellen Hu Marketing Communication Manager InterContinental Wuxi More 

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