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Sheraton Wuxi Binhu Hotel

Travelers' Choice award winner
No.49 Liangxi Road, Binhu District, Wuxi 214062, China
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1 room 1 guest
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Sheraton Wuxi Binhu Hotel
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218 Reviews from our TripAdvisor Community

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Traveler rating
    77
    113
    22
    3
    3
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5
8
5
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
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    (218)
  • Mar-May only
    (47)
  • Jun-Aug only
    (51)
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    (64)
  • Dec-Feb only
    (56)
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Geelong, Australia
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stay here when near Wuxi and is a very good hotel. All things that make you feel at home when you are not! But this stay the AC was not working correctly and that meant not as good sleep as possible. Used the club Lounge and stayed up on the club floor which was a nice upgrade.

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SheratonWuxi, Marcom Coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Murdy31073 Thank you for sharing your feedback on Trip advisor, please accept our sincere apology for the inconvenience caused during your stay. Your valuable comments haven been brought to our management and engineering. We are following up better service and engineering is working on AC improvement. Again thank you for choosing Sheraton Wuxi Binhu Hotel. We are looking forward... More 

Washington DC, District of Columbia
Level Contributor
82 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for one week for business. I travel internationally for work and have the opportunity to stay in many fine hotels. I would rate this one mediocre. Arriving in late July, the room I was given was so hot I had to move. The temperature in the first room never dropped below 24. The next day... More 

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SheratonWuxi, Marcom Coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear 10utln TheWorld, thank you for sharing your feedback on trip advisor. Please accept our sincere apology for the inconvenience caused during your stay. Your valuable comments have been brought to our management. We are following up better dining experience at both Feast and Lounge and Engineering is working on A/C improvement. Again thank you for choosing Sheraton Wuxi Binhu... More 

Sterling, Massachusetts, United States
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed July 16, 2015

Property is nice and well maintained. Staff is reasonably helpful. Breakfast has enough to satisfy all tastes and is well prepared. One one stay I was in a large suite that was very well appointed and comfortable. Next stay I was in a regular room. Both had great beds and no noise from the outside or hallways. The hotel is... More 

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london
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 20, 2015

I had a great time here. this was my 1st trip to Wuxi & almost all of the staff were very helpful. special mention to the superb breakfast with varied selection to suit many nationalities. The bar supervisor & her staff welcomed you home every night with a much needed drink and a sympathetic ear. luxurious bed, clean, modern &... More 

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SheratonWuxi, Public Relations Manager at Sheraton Wuxi Binhu Hotel, responded to this review

Thank you for staying with us at Sheraton Wuxi Binhu Hotel! We are very glad to here you enjoyed your trip to Wuxi and got attentive service from our team members! Your comment means great recognition to us. We are looking forward to welcoming you again to our hotel! always at your service! Sheraton Wuxi Binhu Hotel More 

Sydney, Australia
Level Contributor
100 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 22, 2015

My 3rd business stay at Sheraton Wuxi hotel. First off, the location is pretty good. Right next door to huge Wanda Plaza shopping centre, and the hotel has a new subway entrance literally in the car park at the front, so its very convenient. If you want SPG hotel, its the only choice in this small-ish city (Wuxi is sometimes... More 

Was this review helpful? Yes 1
SheratonWuxi, Public Relations Manager at Sheraton Wuxi Binhu Hotel, responded to this review

Thank you for staying at Sheraton Wuxi Binhu Hotel and sharing your valuable comment with us. As the only SPG hotel in Wuxi, we are very glad to hear that you throughly enjoyed your stay and were satisfied with the location and SPG benefits. Meanwhile your advise about dining, especially in Club Lounge has been transferred to our Director of... More 

Ronse, Belgium
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 6, 2015

This is one of the better hotels in the Wuxi when it comes to cleaness and good breakfast quality with all kind of food avaialble. People are general friendly and will help when they can. the main issue i have since my several stay's is the temp control in the rooms, too hot and no way to get temp adjusted.... More 

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Geelong, Australia
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 1, 2015

Can't go past this hotel for value if you are traveling to Wuxi. Staff are excellent, the gym is good and the location very central. As per most SPG hotels, the beds are also very sleep worthy. The food also is very good given Wuxi is a Tier 3 hotel in China. If the staff were a little better at... More 

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Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 25, 2015

The Sheraton has always been a favorite hotel brand for me. I was recently in Wuxi, China on business and stayed at the Sheraton for 2 nights for about $120 USD. This hotel was easily a 4/5 star in the US. The first impression is great, walking into an open reception area with high ceilings, clean, well lit and well... More 

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Bayonne, New Jersey
Level Contributor
251 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed March 19, 2015

The hotel has a nice lobby. The staff was very friendly and I was upgraded to a suite. I had a bowl of fruit and welcome note in my room. The room also had an air filter which I appreciated and all my room preferences were met. The internet was very spotty and could be improved. The breakfast offerings were... More 

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Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

This is probably worst spg hotel I ever stayed. Room is ok. But lobby restaurant and its food quality & services are terrible. Food is cold. Food sign are all mixed up. No body is cleaning up tables, with leftover foods and dirty dishes all over places. A 5-star hotel should be more "hardware". Staff needs to be trained at... More 

Was this review helpful? Yes 1
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