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Kempinski Hotel Wuxi

#7 of 579 Hotels in Wuxi
Certificate of Excellence
5.0 of 5
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No.18 Yonghe Road, Nanchang District, Wuxi 214023, China
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Kempinski Hotel Wuxi
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Ranked #7 of 579 Hotels in Wuxi
Certificate of Excellence
A recent review
4 of 5 stars Reviewed June 1, 2015
allencao3 Shanghai, China
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274 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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Greater Melbourne, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago

After a long day out in the factories I ordered a massage from the 5 floor spa, 20 minutes into the massage I looked up to find my girl semi naked on the bed. Whilst this may appeal to some this father of 5 was discussed! I then had an to explain to the 5 floor spa staff that could... More 

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Christian W, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Guest, First of all I would like to thank you for staying at our Kempinski Hotel Wuxi and I am very sorry to hear the trouble you have had whilst you were staying with us. The In One Spa is not operated by Kempinski, but that’s why we are taking your feedback extremely serious and please rest assured that... More 

Shanghai, China
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 1, 2015

First time stay in Kempinski. My family and I enjoyed the overall experience. Plus: + Well-trained staff and efficient check-in/out + Good breakfast experience + Welcome pack for kids (refreshment, slippers and pillows) + Pauliner bar in the lobby Minus: - Street noise especially in daytime - Children's playroom closed on a weekday Will definitely include other Kempinski or GHA... More 

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Chloe C, Public Relations Manager at Kempinski Hotel Wuxi, responded to this review

Dear Guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for sharing your feedback regarding your recent stay with us. We are delighted to know that you were satisfied with our front desk service, as we attach great importance to staff training. Your compliment about our breakfast has been conveyed to the Food and Beverage Department. As you... More 

In Your Dreams
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 27, 2015

Very nice hotel. worth every dime. Great time staying at Hotel Kempinski. Break fast to lunch to dinner every next meal was excellent. Located close to city centre. Walked around after Saturday breakfast and did little shopping.

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Shanghai
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 20, 2015

I come here regularly for business trips. There are more business travellers here than tourists. At first it struck me as a bit dated. Later I heard it's been here for 10 years. But perhaps it's because it has been here for a long time that all the staff seem well-trained and experienced. They understand what I want all the... More 

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Level Contributor
85 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 16, 2015

Excellent Hotel for a great price. Expect luxury service and facilities for a reasonable price in a western atmopshere. Brilliant and dedicated staff, top notch food and great entertainment. Decent location not too far from a metro stop. However, not quite in the center. Don't miss out on the great food and beer in the Paulaner Brauhaus offering very authentic... More 

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Atlanta, Georgia
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 16, 2015

I'm quite fond of this Kempinski location -- the rooms are nicely appointed and the breakfast buffet is good enough. And, there's nothing like a fresh, cold beer from the Hofbrauhaus adjacent to the lobby after a long work day. They also have live music.

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Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 14, 2014

I stayed here on a business trip earlier this year. Room sizes are very generous and amenities are plentiful. The overall presentation of this hotel is top notch, the staff are extremely courteous and professional. Gorgeous lobby and the buffet is top notch. I honestly can't find any fault with my stay. I give this hotel my best rating. Highly... More 

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Adelaide, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 13, 2014

A very pleasant stay, at a good price. Large room that appeared clean and well maintained. Comfortable king size bed. Good facilities in the hotel, including a German themed pub / restaurant on the ground floor (not cheap). Breakfast and room service food was of good quality, and staff friendly.

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Copenhagen, Denmark
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 15, 2014

Liked my stay, good German pub, though a little expensive. Nice rooms, staff were friendly. Good views from the 20th where I was, breakfast was very good indeed. Just wish I could have had more time to explore!

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Paris, France
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 1, 2014

Good: The check-in and reception was fine. The room was nice and fairly clean (except for some candy wrappers and trash under the bed). The concierge was very helpful in setting up the Grand Canal tour (with a very nice English-speaking guide) and in arrange with a taxi for another custom tour. Room service was helpful, even heating up some... More 

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