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Kempinski Hotel Wuxi

#7 of 580 Hotels in Wuxi
Certificate of Excellence
5.0 of 5
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No.18 Yonghe Road, Nanchang District, Wuxi 214023, China
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Kempinski Hotel Wuxi
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1 room 1 guest
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Ranked #7 of 580 Hotels in Wuxi
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
andie6931 Nanjing
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277 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
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  • Mar-May only
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    (83)
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  • Dec-Feb only
    (44)
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Nanjing
Level Contributor
71 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's my second time to stay here after several years and i was a little disappointed. I expected a western hotel chain standard but what I found is a very much localized hotel that serves the normal average local national customer. Why is that so ? Few things make a difference such as rooms that are noisy, left and right... More 

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Chloe C, Public Relations Manager at Kempinski Hotel Wuxi, responded to this review

Dear Guest, First of all I would like to thank you for staying at our Kempinski Hotel Wuxi and we are very sorry for the unpleasant during your stay. Your reviews are very important feedback to us to help us know better of the problems among our operation and we also know that there are still aspects that need to... More 

Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's best hotel on wuxi .location it's good (you can acces easily to most important point of wuxi).Rooms are very clean and nice decorated.space of room is enough free and relaxable.there is a club-bar-and big resturant ,spa,.... every thing that you need .Good view to wuxi city.

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Chloe C, Public Relations Manager at Kempinski Hotel Wuxi, responded to this review

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. As the famous hotel brand with the longest history in Europe, Kempinski always offers first class living experience for every guest. Kempinski Hotel Wuxi, which is the first international five-star hotel in Wuxi, is the perfect choice for business trip and family tour. Our hotel locates in the center of... More 

Greater Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 1, 2015

After a long day out in the factories I ordered a massage from the 5 floor spa, 20 minutes into the massage I looked up to find my girl semi naked on the bed. Whilst this may appeal to some this father of 5 was discussed! I then had an to explain to the 5 floor spa staff that could... More 

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Christian W, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Guest, First of all I would like to thank you for staying at our Kempinski Hotel Wuxi and I am very sorry to hear the trouble you have had whilst you were staying with us. The In One Spa is not operated by Kempinski, but that’s why we are taking your feedback extremely serious and please rest assured that... More 

Shanghai, China
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 1, 2015

First time stay in Kempinski. My family and I enjoyed the overall experience. Plus: + Well-trained staff and efficient check-in/out + Good breakfast experience + Welcome pack for kids (refreshment, slippers and pillows) + Pauliner bar in the lobby Minus: - Street noise especially in daytime - Children's playroom closed on a weekday Will definitely include other Kempinski or GHA... More 

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Chloe C, Public Relations Manager at Kempinski Hotel Wuxi, responded to this review

Dear Guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for sharing your feedback regarding your recent stay with us. We are delighted to know that you were satisfied with our front desk service, as we attach great importance to staff training. Your compliment about our breakfast has been conveyed to the Food and Beverage Department. As you... More 

In Your Dreams
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 27, 2015

Very nice hotel. worth every dime. Great time staying at Hotel Kempinski. Break fast to lunch to dinner every next meal was excellent. Located close to city centre. Walked around after Saturday breakfast and did little shopping.

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Shanghai
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 20, 2015

I come here regularly for business trips. There are more business travellers here than tourists. At first it struck me as a bit dated. Later I heard it's been here for 10 years. But perhaps it's because it has been here for a long time that all the staff seem well-trained and experienced. They understand what I want all the... More 

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Level Contributor
85 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 16, 2015

Excellent Hotel for a great price. Expect luxury service and facilities for a reasonable price in a western atmopshere. Brilliant and dedicated staff, top notch food and great entertainment. Decent location not too far from a metro stop. However, not quite in the center. Don't miss out on the great food and beer in the Paulaner Brauhaus offering very authentic... More 

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Atlanta, Georgia
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 16, 2015

I'm quite fond of this Kempinski location -- the rooms are nicely appointed and the breakfast buffet is good enough. And, there's nothing like a fresh, cold beer from the Hofbrauhaus adjacent to the lobby after a long work day. They also have live music.

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 14, 2014

I stayed here on a business trip earlier this year. Room sizes are very generous and amenities are plentiful. The overall presentation of this hotel is top notch, the staff are extremely courteous and professional. Gorgeous lobby and the buffet is top notch. I honestly can't find any fault with my stay. I give this hotel my best rating. Highly... More 

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Adelaide, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 13, 2014

A very pleasant stay, at a good price. Large room that appeared clean and well maintained. Comfortable king size bed. Good facilities in the hotel, including a German themed pub / restaurant on the ground floor (not cheap). Breakfast and room service food was of good quality, and staff friendly.

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