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Regalia Resort & Spa Ligongdi

5.0 of 5 No.2 Ligongdi, Industrial Park, Suzhou 215021, China
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Regalia Resort & Spa Ligongdi
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Regalia Resort & Spa Ligongdi
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99 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I visited Regalia in Suzhou a few days ago. I thought it is an international brand. I arrived a the lobby and was very suprised. Very poor welcome. First question give me your passport and pay the bill. Front office staff and welcome is not more than 2**. The way to the booked room was also suprising. Generally the cleanness... More 

Was this review helpful? Yes
Eric C, Owner at Regalia Resort & Spa Ligongdi, responded to this review

Dear Lackahderfla, Thank you for choosing to stay at Regalia. We are a hotel group that have properties all over China's scenic locations and is always eager to learn and improve. Thank you so much for your sincere response. You have picked up several items that we will definitely do better and prevent from happening again. We do hope that... More 

Shanghai, China
1 review
4 of 5 stars Reviewed September 1, 2014

This hotel is the pefect place for a quiet and relaxing stay out of Shanghai. Beautiful location and view on the lake. The restaurant, terrace and swimming pool directly overlook the lake. Very friendly staff, the reception manager upgraded us to a nice room with terrace with a beautiful garden overlooking the lake and the water lilies. We could even... More 

Was this review helpful? Yes
Eric C, Owner at Regalia Resort & Spa Ligongdi, responded to this review

Dear Steph4545, Thank you for your valuable response. We really appreciate the time you took to write in a review for us. Our team is extremely happy to have you stay at our hotel. We are pleased to know that you have had a charming stay at our resort. Stay in touch with our offers and new openings, we hope... More 

Sharbot Lake, Canada
1 review
4 of 5 stars Reviewed June 16, 2014

Friendly and courteous staff help you enjoy a relaxing and scenic stay right on Jinji Lake. Quiet and away from the hustle and bustle, this is a great place to unwind with an authentic Thai ambiance. The dining is excellent and the views fantastic. Rooms are well appointed with comfortable beds and the L'Occitaine toiletries were a huge hit with... More 

Was this review helpful? Yes
Eric C, Owner at Regalia Resort & Spa Ligongdi, responded to this review

Dear Chris M, Thank you for your review. We are really happy to know that you have had a good and comfortable stay at Regalia Resort and Spa Ligongdi Suzhou. The location is really fantastic, the resort is on it's own island but only minutes from downtown Suzhou. We would love to have you back soon! CEO Eric Chung More 

Mumbai
Top Contributor
54 reviews 54 reviews
51 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 30, 2014

One of the best resort hotels I have stayed. Beautiful location with amazing views. Huge room with huge bathroom. Very high on service standards, this is one amazing hotel. I stayed here for a week during April 2012 on a business trip. This is the place to stay in Suzhou. Very friendly staff, nice service and comfortable to the core.... More 

Was this review helpful? Yes
RegaliaHotels, Group Director of Operations at Regalia Resort & Spa Ligongdi, responded to this review

Dear NimuMumbai, Thank you for taking time to write your wonderful review about Regalia Resort & Spa - Ligongdi, Suzhou. We are very pleased that you have enjoyed your stay with us. It is our desire to make a memorable experience to all our valued guests like you. Since you like our resort in Suzhou, we would like to invite... More 

Singapore, null, Singapore
2 reviews
5 of 5 stars Reviewed May 26, 2014

Enjoyed the stay, room was facing the water with complete privacy. Service was top-notch and responsive. The Thai food at the restaurant was authentic and delicious. Felt like a slice of heaven on the water side. Neighboring area is interesting, a little oasis with F+B within walking distance.

Was this review helpful? Yes
RegaliaHotels, Group Director of Operations at Regalia Resort & Spa Ligongdi, responded to this review

Dear Theodore, Thank you so much for taking time to write your review and let us know how much you enjoyed your stay with us. We are delighted that our Thai restaurant has pleased you and you have enjoyed the food that we served. At Regalia it is our goal to make sure that all of our guests are treated... More 

Xiamen, China
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 3, 2014

The view of this hotel is excellent. It is just by jinji lake. The outdoor sitting areas are really nice with great nature view. The rooms are dirty and moldy. There were mosquitoes in the room and other insects I cannot even identify. Restaurant service is poor. It will take you a long time till you get what you ordered.... More 

Was this review helpful? Yes 1
RegaliaHotels, Group Director of Operations at Regalia Resort & Spa Ligongdi, responded to this review

Dear Travelloverxiamen, It is indeed unfortunate that your experience with us is not as pleasant as we have expected it to be. We have taken note of all the concerns you have indicated and amendments has been made regarding this matter. At Regalia, we take our guests concerns seriously and we make sure that corrective action will take effect immediately.... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed February 14, 2014

Was in Shanghai with my wife in Jan, getting bored and we got 3 more days to our flight back. decided to escape the crazy city, we picked suzhou as its not too far and seems quite romantic and historic. with some research on the web, and decide to stay at Regalia Spa-Resort to treat ourselves. And WHAT A TREAT....... More 

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RegaliaHotels, Group Director of Operations at Regalia Resort & Spa Ligongdi, responded to this review

Dear Anthony, Thank you so much for your favorable feedback. We are pleased that you liked your stay with us. We do hope that you can come and visit our other resorts in Nanjing, Tangshan, and Yunnan as well. We do encourage you to try our Southeast Asian Spa that is well known for its authentic Thai massage. We look... More 

Shanghai, China
1 review
5 of 5 stars Reviewed January 23, 2014 via mobile

I choose this hotel because I like the scenic. My plan was to travel to Suzhou to have a wonderful holiday with my wife. When I arrived to Regalia Resort &SPA, I was so suprised its design, just like to go to Bali. I enjoy to Thai food and also the spa which I heard the staff told me it's... More 

Was this review helpful? Yes
RegaliaHotels, Group Director of Operations at Regalia Resort & Spa Ligongdi, responded to this review

Dear Dafri Zoo, Thank you for taking time to review our resort here at trip advisor. We are very glad that you liked your stay with us. Since you love our resort in Suzhou, we do hope that you will also try our other resorts in Nanjing, Tangshan, and Deqin (Yunnan). For more information please do visit our website or... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed January 11, 2014

I went to Suzhou and stayed with Regalia at Suzhou Ligongdi over the Christmas snd New Year season. I was over at Shanghai for a meeting from London, and my colleagues recommended. Suzhou for a getaway for the city's history and countdown at the traditional Han Shan temple. Such an amazing experience. My wife and I are totally amazed with... More 

Was this review helpful? Yes
RegaliaHotels, Group Director of Operations at Regalia Resort & Spa Ligongdi, responded to this review

Dear Takuyaoura, Thank you for taking time to write your review. We are very glad that you liked you stay with us. Since you enjoyed your stay at Regalia Resort & Spa - Suzhou, maybe you can also visit our other resorts in Nanjing, Tangsha, and Deqin, Yunnan. I am very sure that you will also have an excellent experience... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 3, 2014

My company booked me to this place. They are all high praises for this little hotel in Suzhou. I have very high expectations considering the price of the room. I just couldn't believe that I HAVE BEEN RIPPED OFF BIG TIME! RESTAURANT SERVICE - The service is very slow. I just have no idea why it is very slow since... More 

Was this review helpful? Yes 2
RegaliaHotels, Group Director of Operations at Regalia Resort & Spa Ligongdi, responded to this review

Dear Robert, Thank you for taking time to write your review regarding our resort in Suzhou. It is indeed unfortunate that you didn't enjoy your stay with us and that there were issues that you raised that we are totally concerned. The concerns you have posted was taken into deep consideration. We have asked the property to explain and give... More 

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Additional Information about Regalia Resort & Spa Ligongdi

Address: No.2 Ligongdi, Industrial Park, Suzhou 215021, China
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Regalia Resort & Spa Ligongdi 5*
Number of rooms: 44
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Also Known As:
Regalia Resort & Spa (Ligongdi) Hotel Suzhou
Regalia Resort And Spa (Ligongdi)
Regalia Hotel Suzhou
Hotel Style:
#9 Spa Hotel in Suzhou
#23 Luxury Hotel in Suzhou
#63 Best Value Hotel in Suzhou

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