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All 983 Suzhou hotels

Citadines Xinghai Suzhou

4.0 of 5 Apartment Hotel   |   Building 27, Jiacheng Garden, No.58 Xinghai Street, Industrial Park, Suzhou 215021, China
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Citadines Xinghai Suzhou
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Ranked #15 of 983 Hotels in Suzhou
A recent review
5 of 5 stars reviewed 2 weeks ago
Chen Y
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41 reviews from our community

Traveler rating
    11
    21
    7
    2
    0
See reviews for
2
Couples
0
4
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean and coZy environment. Perfect for short/long term business trip. Ideal location as it is v close to SuZhou industrial park. The breakfast was so so but they do take customer's suggestion and advice and improving from time to time. With this limited space, they are trying their best. Will visit again if I need to travel in e... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently visited Suzhou, China and had a great stay at the Citadines Xinghai Suzhou. As I have come accustomed, Citadines staffs were very helpful and nice. Special thanks to Lucy for her efforts in preparing the event of Chinese Valentines day. The made romantic gestures for this special day, red roses, red ribbons and red balloons. the feeling at... More

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Nanjing County, China
1 review
5 of 5 stars Reviewed August 5, 2014

cItadine have a good location near Commercial center, where plenty foreign restaurant you will find nearby. Subway within 10minutes by walk take you cross the whole city. Officer on front desk helpful to introduce the gardens and banks which is real touch your life in this city. Who can told me why I will not choose this hotel again when... More

Was this review helpful? Yes
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Dear Sir, This is greeting from Jeff, the residence manager of Citadines Xinghai Suzhou. Really appreciate your kind comments with regards to your stay experience, like what you said, what we do is to let our guest be a resident and com back again and again like back home, and we are proud of that if somebody commented like this,... More

Shanghang County, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

I was going to stay in the Tanabata Festival Apartments, where he began a wonderful romantic Chinese Valentine's Day.It's located in a strategic area, a near subway station with which it's possible in 15 minutes reach the downtown and in 5 minutes the Jinji lake. 5 minute taxi to reach the fun site and 10 minutes walking to the 188... More

Was this review helpful? Yes 1
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Dear Sir, Thanks for your kind comments you made with regards to your current stay experience! As part of our unique service to our residents, we usually organize guest event in viaious way/ theme to touch them into local culture and integrate them with local life style. we hope you can support us and come back in near future! Yours... More

Suzhou, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

Excellent hospitality, service and cleaning. It disposes of a laundry and a small gym. The room are comfortable, pretty and with kitchen. It's located in a strategic area, a near subway station with which it's possible in 15 minutes reach the downtown and in 5 minutes the Jinji lake. 5 minute taxi to reach the fun site and 10 minutes... More

Was this review helpful? Yes 1
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Dear Sir, We do appreciate your kind comments to us! it's our pleasure to have you stay with us in Citadines Xinghai Suzhou. Since we are standing near the center of CBD of SIP, it's our resposiblitity to offer good and comfortable stay experience to our residents, please rest assured that your satisfaction is what we are working for. Thanks... More

Wipperfurth, Germany
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2014

Hi, I have been in Citadines Hotel Suzhou Xinghai Street for many times. Most time I stay one month and for me Citadines Hotel Suzhou offers a good accommodation for a reasonable price. The apartment is clean and comfortable and with a full equipped kitchen you can even prepare your own meal. As I am working in SIP, Citadines Hotel... More

Was this review helpful? Yes 2
Jeff Q, Assistant Residence Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for taking the time to share your stay experience at Citadines Xinghai Suzhou. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Clean, comfort and convenience are what you can experience in Citadines Suzhou. hope you can feel the vibrant living with Citadines! More

suzhou
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2014 via mobile

I stay at Citadines for three months at a time. For extended stays Citadines is the best The staff is very professional informative and speak perfect english. The rooms are spacious and always clean.The Restrauant is perfect at every meal. I especially love the breakfast diversity. The coffee is the best coffee in China.This will always be my first choice... More

Was this review helpful? Yes 2
Jeff Q, Assistant Residence Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Xinghai Suzhou! Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again! More

McHenry, Illinois
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 16, 2013

I stay at the Citadines 3-4 times a year. The hotel is always very consistent. Clean rooms, decent breakfast, friendly, helpful staff. Always willing to respond to my requests. Neighborhhod is safe and convenient. I've stayed at other higher end motels (Marriott...) and prefer the value of the Citadines. I always feel welcome at Citadines.

Was this review helpful? Yes 2
RogerFan201417, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for having taken the time to post on TripAdvisor! Welcome back anytime at Citadines Xinghai Apart' Hotel. We pride ourselves on the level of customer service that we provide at Citadines Xinghai Apart' Hotel and feedback such as yours is most encouraging. we are always honoured to have return customers staying with us. Thank you once again for... More

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2013

Clean, large, basic suits. Comfortable for multiple travelers. Laundry machines in every room. Small but clean and well maintained gym. Good breakfast. Helpful, polite, and well-informed staff. And terrific location near a variety of restaurants, shopping, grocery, and metro. Internet was fast and free.

Was this review helpful? Yes
RogerFan201417, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for your review, what a pleasure to know that you enjoyed your stay with us! We are indeed fortunate to have a great location, with the best of Suzhou Industrial Park within easy access. "Home away from home" is the atmosphere we strive to create, so I was particularly happy to read that description in your comment! On... More

Weymouth, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed October 7, 2012

I stayed here for around 10 days when I was working in Suzhou's SIP district. Upon check-in the staff were very efficient and spoke very good English (however one night I did call room service for 2 beers and the guy sounded very confused, the porter arrived with 2 blankets which was quite funny!!). The rooms are like mini apartments... More

Was this review helpful? Yes 1
RogerFan201417, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you so much for sharing your experience in such a detailed way with fellow travelers! It is a pleasure to know that you enjoyed your stay and the specific features of Citadines Xinghai Apart' Hotel. Welcome again - at any of our properties worldwide. Roger Fan, Assistant Residence Manager More

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Additional Information about Citadines Xinghai Suzhou

Address: Building 27, Jiacheng Garden, No.58 Xinghai Street, Industrial Park, Suzhou 215021, China
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citadines Xinghai Suzhou 4*
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Also Known As:
Citadines Hotel Suzhou

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