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All 983 Suzhou hotels

Holiday Inn Youlian Suzhou

4.0 of 5 Hotel   |   No.99 Jiefang East Road, Suzhou 215007, China
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Ranked #71 of 983 Hotels in Suzhou
A recent review
4 of 5 stars Reviewed January 6, 2014
TJX05 Singapore, Singapore
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142 reviews from our community

Traveler rating
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    76
    22
    9
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Middle England
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed May 29, 2014

This hotel was booked as part of a tour of China and it is the worst hotel we stayed in. We were in a no smoking room for just one night and that was all we would have stayed. The room stunk of smoke the carpet and curtains had burn marks and it was dirty and stained. The sheets were... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 15, 2014

Typical holiday inn with usual good service and environment. Unfortunately non of the guest room windows open. Air conditioning as per government directions was not working. Chinese guests ignore 'no smoking' signs in bedrooms. Therefore a recipe for disaste. We changed rooms 5 times before we found a room that was passable only because it was at the end of... More

Was this review helpful? Yes 2
Dalian, China
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 19, 2014

I stayed in this hotel for only one night, although booking was for two nights. Hall and front desk is okay, but my room was dirty and covered with stains. Outdated would be okay, but I definitely cannot accept a room with stains on the allegedly fresh bed sheets and a bathroom with huge amounts of mold. The next subway... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
75 reviews 75 reviews
74 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 6, 2014

Stayed a night here with a tour group. Hotel is fine and room clean. Bed comfortable and everything worked. Toilet also comes with a small bathtub. Other than that nothing exceptional to point out. Wifi was free even in room. TV plenty of channels and of course mainly Chinese though international channels are also available. Breakfast was sufficient and starts... More

Was this review helpful? Yes 1
Nick X, Manager at Holiday Inn Youlian Suzhou, responded to this review

Dear Guest Warm Greetings from Holiday Inn Youlian Suzhou! Thank you for choosing to stay at Holiday Inn Youlian Suzhou during your recent visit to Suzhou. I am glad to know that you had an enjoyable experience with us. So we look forward to welcoming you back to Holiday Inn Youlian Suzhou in the near future. More

Vittorio Veneto, Italy
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 23, 2013

General hotel service is positive, the rooms are well keep and cleaned. Not noise during night so sleep is perfect. Lounge well served. Restaurant with international dishes included on breakfast with a lot of choises. Location is not so far from the lake but on busy heart of suzhou.

Was this review helpful? Yes 1
Nick X, Manager at Holiday Inn Youlian Suzhou, responded to this review

Warm Greetings from Holiday Inn Youlian Suzhou! Thank you for choosing to stay at Holiday Inn Youlian Suzhou during your recent visit to Suzhou. I am glad to know you had an enjoyable experience with us. We look forward to welcoming you back to Holiday Inn Youlian suzhou in the near future More

London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 25, 2013

Find another place to stay. We stayed in a number of hotels in China and this one is by far the worst. AC did not work Desk lamp blinked on and off Safe did not work Washroom is covered in mold Talked to the front desk and they simpley did not care

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Nick X, Manager at Holiday Inn Youlian Suzhou, responded to this review

Dear Guest Thank you for taking time to give us your comments . It is through continuous feedback, from guests such as you, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please allow us to do positive acting plan to enhance our service and quality. Thanks again... More

Greenville, Michigan
2 reviews
3 of 5 stars Reviewed September 3, 2013

the hotel rooms looked like they could use some modernization. The building itself was kind of old and really, a typical upscale Chinese hotel. The equivalent being a regular holiday inn express kind of place. I liked that there was a Chinese restaurant in the hotel so that I could enjoy a change of pace as far as food goes.... More

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Nick X, Manager at Holiday Inn Youlian Suzhou, responded to this review

Dear Guest Warm Greetings from Holiday Inn Youlian Suzhou! Thank you for choosing to stay at Holiday Inn Youlian Suzhou during your recent visit to Suzhou. I am glad to know you had an enjoyable experience with us. We will update our service to comfortable our guest. We look forward to welcoming you back to Holiday Inn Youlian suzhou in... More

Reading, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 15, 2013

Overall not a bad hotel. as with most hotels in China the AC was very poor. The location was not very inspiring. The rooms and facilities were acceptable for a short stay. There are no money exchange facilities in this hotel.

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Frankfurt, Germany
Top Contributor
119 reviews 119 reviews
119 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed May 16, 2013

It was my first time in China ever. I spend in Holiday Inn Youlian three night during my business trip. They upgraded my room from standard to business class, what I personally find to be very nice. The room was huge, with two bathrooms. Very interesting chineese food for breakfast :-)

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Hong Kong, China
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 12, 2012

Though it is good value for money, the service and cleaniness are really bad. First of all, the operator doesn't greet you and speak no English. At breakfast, you just walk in there, and nobody cares if you're a guest or not. We sat ourselves down. The table is very dirty, and we have to pick up our own forks,... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Youlian Suzhou, responded to this review

Dear dinernothappy, Thank you for taking the time to write your review. I was disappointed to read that when you visited the restaurant you received poor service and you did not find the food to your tastes, we will review for possible modifications so to better accommodate our guests in the future. I do apologize for any inconvenience that you... More

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Additional Information about Holiday Inn Youlian Suzhou

Address: No.99 Jiefang East Road, Suzhou 215007, China
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Youlian Suzhou 4*
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Also Known As:
Holiday Inn Youlian Suzhou Hotel Suzhou
Holiday Inn Suzhou
Suzhou Holiday Inn

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