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All 924 Suzhou hotels

Holiday Inn Youlian Suzhou

4.0 of 5 Hotel   |   No.99 Jiefang East Road, Suzhou 215007, China
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78%
Ranked #37 of 924 hotels in Suzhou
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed January 6, 2014
TJX05 Singapore, Singapore
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135 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Singapore, Singapore
Top Contributor
65 reviews 65 reviews
65 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 6, 2014

Stayed a night here with a tour group. Hotel is fine and room clean. Bed comfortable and everything worked. Toilet also comes with a small bathtub. Other than that nothing exceptional to point out. Wifi was free even in room. TV plenty of channels and of course mainly Chinese though international channels are also available. Breakfast was sufficient and starts... More

Was this review helpful? Yes 1
Nick X, Manager at Holiday Inn Youlian Suzhou, responded to this review

Dear Guest Warm Greetings from Holiday Inn Youlian Suzhou! Thank you for choosing to stay at Holiday Inn Youlian Suzhou during your recent visit to Suzhou. I am glad to know that you had an enjoyable experience with us. So we look forward to welcoming you back to Holiday Inn Youlian Suzhou in the near future. More

Vittorio Veneto, Italy
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 23, 2013

General hotel service is positive, the rooms are well keep and cleaned. Not noise during night so sleep is perfect. Lounge well served. Restaurant with international dishes included on breakfast with a lot of choises. Location is not so far from the lake but on busy heart of suzhou.

Was this review helpful? Yes 1
Nick X, Manager at Holiday Inn Youlian Suzhou, responded to this review

Warm Greetings from Holiday Inn Youlian Suzhou! Thank you for choosing to stay at Holiday Inn Youlian Suzhou during your recent visit to Suzhou. I am glad to know you had an enjoyable experience with us. We look forward to welcoming you back to Holiday Inn Youlian suzhou in the near future More

London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 25, 2013

Find another place to stay. We stayed in a number of hotels in China and this one is by far the worst. AC did not work Desk lamp blinked on and off Safe did not work Washroom is covered in mold Talked to the front desk and they simpley did not care

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Nick X, Manager at Holiday Inn Youlian Suzhou, responded to this review

Dear Guest Thank you for taking time to give us your comments . It is through continuous feedback, from guests such as you, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please allow us to do positive acting plan to enhance our service and quality. Thanks again... More

Greenville, Michigan
2 reviews
3 of 5 stars Reviewed September 3, 2013

the hotel rooms looked like they could use some modernization. The building itself was kind of old and really, a typical upscale Chinese hotel. The equivalent being a regular holiday inn express kind of place. I liked that there was a Chinese restaurant in the hotel so that I could enjoy a change of pace as far as food goes.... More

Was this review helpful? Yes
Nick X, Manager at Holiday Inn Youlian Suzhou, responded to this review

Dear Guest Warm Greetings from Holiday Inn Youlian Suzhou! Thank you for choosing to stay at Holiday Inn Youlian Suzhou during your recent visit to Suzhou. I am glad to know you had an enjoyable experience with us. We will update our service to comfortable our guest. We look forward to welcoming you back to Holiday Inn Youlian suzhou in... More

Reading, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 15, 2013

Overall not a bad hotel. as with most hotels in China the AC was very poor. The location was not very inspiring. The rooms and facilities were acceptable for a short stay. There are no money exchange facilities in this hotel.

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Frankfurt, Germany
Top Contributor
119 reviews 119 reviews
119 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 16, 2013

It was my first time in China ever. I spend in Holiday Inn Youlian three night during my business trip. They upgraded my room from standard to business class, what I personally find to be very nice. The room was huge, with two bathrooms. Very interesting chineese food for breakfast :-)

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Hong Kong, China
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 12, 2012

Though it is good value for money, the service and cleaniness are really bad. First of all, the operator doesn't greet you and speak no English. At breakfast, you just walk in there, and nobody cares if you're a guest or not. We sat ourselves down. The table is very dirty, and we have to pick up our own forks,... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Youlian Suzhou, responded to this review

Dear dinernothappy, Thank you for taking the time to write your review. I was disappointed to read that when you visited the restaurant you received poor service and you did not find the food to your tastes, we will review for possible modifications so to better accommodate our guests in the future. I do apologize for any inconvenience that you... More

Houston, Texas, USA
Top Contributor
108 reviews 108 reviews
68 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed June 25, 2012

Overall, the hotel was nice, relatively new, and the rooms were large. The big glaring issue was the poor air conditioning in the rooms. I put the A/C down to 15C and it never went below 22C. Sure, 22C isn't the end of the world, but it stayed humid and clammy in my room throughout my stay regardless of the... More

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at Holiday Inn Suzhou Youlian. We appreciate that your valued comments in terms of the hotel's air condition. The relevant department heads were notified the issues and we will improve it by immediate actions. Thank you again for your feedback and support... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 15, 2012 via mobile

This one the worst hotel I ever stayed. 1) Plates and cups are chipped off and poor selection of breakfast buffer. 2) Guest have to look for their own table during breakfast, instead of guided by staff. 3) No freshly grounded coffee in club lounge for a week due to no more coffee bean. 4) feedback that some of the... More

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at Holiday Inn Suzhou Youlian. We do appreciate customer sharing their experience no matther is good or not. I do understand your frustration on the issues which happended during your here. I will sit dowm with the relevant department head to have... More

Bondsville, Massachusetts
Top Contributor
82 reviews 82 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 13, 2012

We were assigned to this hotel during our China tour for Suzhou. As we checked in after our dinner meal and would be leaving just after breakfast, the location was not an issue. Room offerered a great view of the water and was able to view the May Day celebration fireworks from the room. With a large shopping center including... More

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for staying at the Holiday Inn Suzhou Youlian. We truly appreciate your valuable comments as we continue to strive for improvements in every area. We look forward to welcome you back to Holiday Inn Suzhou Youlian in the near future. More

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Additional Information about Holiday Inn Youlian Suzhou

Also Known As:
Holiday Inn Youlian Suzhou Hotel Suzhou
Holiday Inn Youlian Suzhou Hotel
Holiday Inn Suzhou
Suzhou Holiday Inn
Address: No.99 Jiefang East Road, Suzhou 215007, China
Phone Number:
Location: China > Jiangsu > Suzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#17 Business Hotel in Suzhou
#26 Luxury Hotel in Suzhou
#53 Best Value Hotel in Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Youlian Suzhou 4*
Official Description (provided by the hotel):
Holiday Inn Youlian Suzhou is located to the southwest of the ancient city of Suzhou. Strategically located between the fast developed Suzhou New & Hi-Tech Development Zone and Wu Zhong Economic District. The hotel is next to the famous Panmen Scenery Area, a great choice for exploring the historical sites and landscape of Suzhou. It only takes 5 minutes from the hotel to the Bar Area, same as to the Suzhou South Bus Station. These make the hotel an ideal location for business, meeting and leisure. 3 kms to the Hi-Tech Industrial Development District, 6 kms to Suzhou Industrial Park. Easy access to Shanghai-Nanjing express way and neighborhood areas. Only 60 minutes drive to Shanghai, 30 minutes to Wuxi, Kunshang or Changshu city. For you and your guest relaxation and comfort, a well equipped health club with an in-door heated swimming pool, fitness centre, sauna, steam bath and massage treatment is available. ... more   less 
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