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All 983 Suzhou hotels

Shangri-La Hotel Suzhou

4.5 of 5 Hotel   |   No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
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Ranked #5 of 983 Hotels in Suzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
stamfordboy2001 London, United Kingdom
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509 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
London, United Kingdom
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Suzhou (to my mind) is split into 3 area's west to east. SND -Suzhou new district which despite the name is not the newest area of Suzhou. Downtown which contains the the older parts of Suzhou and then SIP in the east - Singaporean Industrial Park. SND. Shangri la hotel is very modern and convenient for SND, food in breakfast... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Friendly service with nice and spacious rooms. When you come to the hotel, you feel yourself very wellcome. There is fresh fruits waiting for you when entering in room. Lounge area is very handy when you need to work after business hours. Snacks, service and your own "corner" for work. WLAN was very slow but it has been same worries... More

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Shanghai, China
Top Contributor
96 reviews 96 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: Closer to the west of Suzhou where Tiger Hill and Suzhou Amusement park is located. More in an industrial area as opposed to downtown, but close to restaurants and malls. Room: Good. Clean and spacious and up to the standard of a 5 star hotel. Nice views of the city high up. Facilities: Swimming pool is decent, although a... More

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Melbourne, Australia
Top Contributor
98 reviews 98 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Shangri-la Suzhou is impressive, by its size, design, services, people, facilities, rooms, house keeping, restaurants, bars and lounges - all achieving their purposes to make customers/guests pleasant and happy. I was lucky to be one of them recently. Adjacent to it is a shopping mall with a food court that caters more for the locals. Hence its underground car park... More

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Jeanny H, Hotel Management at Shangri-La Hotel Suzhou, responded to this review

Dear Paul_Ng_Mel_and_HKG, Thank you very much for choosing to stay with us and sharing such lovely review. It is our pleasure that you enjoyed your stay and was impressed by our colleagues. Our Shang Palace recently is presenting 'Eight Aquatic Treasures' themed set menu featuring eight seasonal local aquatic plants. You are more than welcome to enjoy when you are... More

Milford, New Hampshire
1 review
5 of 5 stars Reviewed 3 weeks ago

I found the Shangri-La Hotel in Suzhou, CN the best overall experience of all the luxury hotels that I have ever stayed at. The staff were kind and very helpful. The food in the Hotel was excellent, as was the food in the adjoining shopping mall area. The Orange Store across the street provided fair priced snacks, wine, and other... More

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Tirgu Mures, Romania
Top Contributor
97 reviews 97 reviews
69 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a brand new hotel, recently opened. It is a modern, tall building, with a gorgeous lobby. We occupied a room on 36 floor, with great views. Staff very attentive, they greeted us and showed us to our room, (there were one lady from the front desk toghether with one of the younger managers who welcomed us). We stayed... More

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Regensburg, Germany
2 reviews
5 of 5 stars Reviewed 4 weeks ago

For a business travel the best hotel. The service is excellent, the spa fulfill all the needs including the swiming pool for fitness after a hard day and also the massage centre is excellent. Ther is nothing more to add.

Review collected in partnership with shangri-la.com

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Milan, Italy
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 24, 2014

Dear All, for my first time in Suzhou, I chose Shangri-la, even if my budget restricted. Have to report an enthusiastic experience, say all during my stay was really excellent: from the employees of Horizon, always ready to anticipate my needs, to the fantastic structure, rooms and restaurant (suggest to try Shang Garden the Chinese restaurant). I really suggest this... More

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Wichita, Kansas
Top Contributor
190 reviews 190 reviews
54 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 18, 2014

I stayed twice in this hotel and the services provided by hotel are impressive. I was staying at executive level so I had access to the club lounge. Lounge provides very good Happy Hour ... quality drinks and snacks. Breakfast is served in the same lounge. Service is very attentive. Hotel is located in business section of the city so... More

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Toulouse, France
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 14, 2014

This is what you can expect from a Shangri-La hotel. Great service, great rooms, great breakfast. Did not try the restaurant but it's probably better to eat in center town where there's a lot of good and typical restaurants. Not the best Shangri-La but clearly above the "new" ones. Its location is not that good (unless you want to go... More

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Additional Information about Shangri-La Hotel Suzhou

Address: No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Suzhou 4.5*
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Also Known As:
Shangri La Hotel Suzhou
Shangri La Suzhou

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