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All 982 Suzhou hotels

Shangri-La Hotel Suzhou

4.5 of 5 Hotel   |   No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
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Ranked #4 of 982 hotels in Suzhou
Certificate of Excellence 2014
A recent review
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503 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Melbourne, Australia
Top Contributor
90 reviews 90 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

Shangri-la Suzhou is impressive, by its size, design, services, people, facilities, rooms, house keeping, restaurants, bars and lounges - all achieving their purposes to make customers/guests pleasant and happy. I was lucky to be one of them recently. Adjacent to it is a shopping mall with a food court that caters more for the locals. Hence its underground car park... More

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Tirgu Mures, Romania
Top Contributor
91 reviews 91 reviews
64 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a brand new hotel, recently opened. It is a modern, tall building, with a gorgeous lobby. We occupied a room on 36 floor, with great views. Staff very attentive, they greeted us and showed us to our room, (there were one lady from the front desk toghether with one of the younger managers who welcomed us). We stayed... More

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Regensburg, Germany
2 reviews
5 of 5 stars Reviewed 1 week ago

For a business travel the best hotel. The service is excellent, the spa fulfill all the needs including the swiming pool for fitness after a hard day and also the massage centre is excellent. Ther is nothing more to add.

Review collected in partnership with shangri-la.com

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Milan, Italy
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 24, 2014

Dear All, for my first time in Suzhou, I chose Shangri-la, even if my budget restricted. Have to report an enthusiastic experience, say all during my stay was really excellent: from the employees of Horizon, always ready to anticipate my needs, to the fantastic structure, rooms and restaurant (suggest to try Shang Garden the Chinese restaurant). I really suggest this... More

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Wichita, Kansas
Top Contributor
190 reviews 190 reviews
54 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 18, 2014

I stayed twice in this hotel and the services provided by hotel are impressive. I was staying at executive level so I had access to the club lounge. Lounge provides very good Happy Hour ... quality drinks and snacks. Breakfast is served in the same lounge. Service is very attentive. Hotel is located in business section of the city so... More

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Toulouse, France
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 14, 2014

This is what you can expect from a Shangri-La hotel. Great service, great rooms, great breakfast. Did not try the restaurant but it's probably better to eat in center town where there's a lot of good and typical restaurants. Not the best Shangri-La but clearly above the "new" ones. Its location is not that good (unless you want to go... More

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Weimar, Germany
Top Contributor
107 reviews 107 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 26, 2014

Really great Hotel and the best place to stay in this town, great bed, slept like in heaven, breakfast buffet was outstanding, cooked and fresh, western and eastern stuff as well as fruits! Absolutely to recommend, pretty sure I will next time stay here again

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Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2014

The stay at the Suzhou Shangri-La was an excellent experience. Efficient procedures for check-in and check-out, one et the reception, the other in the cloub lounge. The room was quite special; a relatively small bedroom, however with a sepatate lounge-/office room. The staff at the club lounge was very attentive and knowledgable. I will definitely select this hotel again for... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 31, 2014

Had a quick 2D1N stopover from my trip in Shanghai. Location: pretty convenient, with 15 minutes walk to the nearest Metro station (line 2, Suzhou Amusement Park). It's not located near the touristic areas nonetheless. The room was as expected of a 5 star, excellent toiletry amenities. The scale of the gym, swimming pool, and changing room is rather impressive... More

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Bath, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

To the dulcet tones of Shangri-la’s theme song of piano and somber string did my weary head hit the smooth pillow in Suzhou for a second stay only weeks apart. My initial visit was a long stint of endless work days spent in a nearby town and while packing to return home I rediscovered the greeting card from the Resident... More

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Additional Information about Shangri-La Hotel Suzhou

Address: No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Suzhou 4.5*
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Also Known As:
Shangri La Hotel Suzhou
Shangri La Suzhou

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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#1 Family Hotel in Suzhou #4 Luxury Hotel in Suzhou #5 Business Hotel in Suzhou #8 Romantic Hotel in Suzhou #75 Best Value Hotel in Suzhou
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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