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All 990 Suzhou hotels

Shangri-La Hotel Suzhou

4.5 of 5 Hotel   |   No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
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Ranked #3 of 990 Hotels in Suzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Goh S Singapore, Singapore
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514 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

Shangri-La Hotel Suzhou provides excellent stay for business travellers. It has most ammenities that you need in the hotel. Furthermore the distance to surrounding restaurants (the commercial street) and supermarket (TESCO) is just minutes of walking distance away. The in-house Japanese Restaurant Nishimura is better than the ones along the commercial street in my personal opinion.

Review collected in partnership with shangri-la.com

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Auburn Hills, Michigan
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this facility a number of times over the past 12 months and their service, attention to detail and the value is second to none. Excellent staff, very clean and modern rooms with a wonderful cascading shower head. Stay on the Horizon Club floors as the breakfast is well worth the extra few dollars as is the... More

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London, United Kingdom
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Suzhou (to my mind) is split into 3 area's west to east. SND -Suzhou new district which despite the name is not the newest area of Suzhou. Downtown which contains the the older parts of Suzhou and then SIP in the east - Singaporean Industrial Park. SND. Shangri la hotel is very modern and convenient for SND, food in breakfast... More

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Friendly service with nice and spacious rooms. When you come to the hotel, you feel yourself very wellcome. There is fresh fruits waiting for you when entering in room. Lounge area is very handy when you need to work after business hours. Snacks, service and your own "corner" for work. WLAN was very slow but it has been same worries... More

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Shanghai, China
Top Contributor
96 reviews 96 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location: Closer to the west of Suzhou where Tiger Hill and Suzhou Amusement park is located. More in an industrial area as opposed to downtown, but close to restaurants and malls. Room: Good. Clean and spacious and up to the standard of a 5 star hotel. Nice views of the city high up. Facilities: Swimming pool is decent, although a... More

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Melbourne, Australia
Top Contributor
105 reviews 105 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Shangri-la Suzhou is impressive, by its size, design, services, people, facilities, rooms, house keeping, restaurants, bars and lounges - all achieving their purposes to make customers/guests pleasant and happy. I was lucky to be one of them recently. Adjacent to it is a shopping mall with a food court that caters more for the locals. Hence its underground car park... More

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Jeanny H, Hotel Management at Shangri-La Hotel Suzhou, responded to this review

Dear Paul_Ng_Mel_and_HKG, Thank you very much for choosing to stay with us and sharing such lovely review. It is our pleasure that you enjoyed your stay and was impressed by our colleagues. Our Shang Palace recently is presenting 'Eight Aquatic Treasures' themed set menu featuring eight seasonal local aquatic plants. You are more than welcome to enjoy when you are... More

Milford, New Hampshire
1 review
5 of 5 stars Reviewed 4 weeks ago

I found the Shangri-La Hotel in Suzhou, CN the best overall experience of all the luxury hotels that I have ever stayed at. The staff were kind and very helpful. The food in the Hotel was excellent, as was the food in the adjoining shopping mall area. The Orange Store across the street provided fair priced snacks, wine, and other... More

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Tirgu Mures, Romania
Top Contributor
97 reviews 97 reviews
69 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed August 26, 2014

This is a brand new hotel, recently opened. It is a modern, tall building, with a gorgeous lobby. We occupied a room on 36 floor, with great views. Staff very attentive, they greeted us and showed us to our room, (there were one lady from the front desk toghether with one of the younger managers who welcomed us). We stayed... More

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Regensburg, Germany
2 reviews
5 of 5 stars Reviewed August 23, 2014

For a business travel the best hotel. The service is excellent, the spa fulfill all the needs including the swiming pool for fitness after a hard day and also the massage centre is excellent. Ther is nothing more to add.

Review collected in partnership with shangri-la.com

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Milan, Italy
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 24, 2014

Dear All, for my first time in Suzhou, I chose Shangri-la, even if my budget restricted. Have to report an enthusiastic experience, say all during my stay was really excellent: from the employees of Horizon, always ready to anticipate my needs, to the fantastic structure, rooms and restaurant (suggest to try Shang Garden the Chinese restaurant). I really suggest this... More

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Additional Information about Shangri-La Hotel Suzhou

Address: No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Suzhou 4.5*
Number of rooms: 390
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Also Known As:
Shangri La Hotel Suzhou
Shangri La Suzhou

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