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All 1,005 Suzhou hotels

Shangri-La Hotel Suzhou

4.5 of 5 Hotel   |   No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
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Ranked #3 of 1,005 Hotels in Suzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Thomas J Zurich, Switzerland
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521 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
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Zurich, Switzerland
1 review
5 of 5 stars Reviewed today NEW

Excellent service all over the Hotel! Very convenient Horizon Lounge for Check in / out, breakfast, meetings or for relaxing after a busy work day. Very intent staff in all areas of the Hotel. Excellent food in the restaurants

Review collected in partnership with shangri-la.com

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Doha, Qatar
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Shangri-La is a great hotel chain. This particular hotel offers great rooms and friendly staff. The bars are a bit outdated and no longer really well frequented, it seemed. Hotel is not really in the city centre but there are plenty of shops within walking distance. It is relatively close to some of the industrial zones of Suzhou. Great massage... More

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Munich, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel is very clean, responds to all requests and offers much. The hotel has a very large pool and a very nice wellness facility. I also took advantage of getting a shuttle to my company. The rooms furnished ind very beautiful and luxurious.

Review collected in partnership with shangri-la.com

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Oswaldtwistle, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed for a business trip. To be honest all hotels of this type seem quite similar and tend to lack personality. This hotel is made by its wonderful staff. Once over any language issues the staff simply cannot do enough for you. If only all hotels had people as friendly working for them. Made my stay. I've got to mention... More

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

Shangri-La Hotel Suzhou provides excellent stay for business travellers. It has most ammenities that you need in the hotel. Furthermore the distance to surrounding restaurants (the commercial street) and supermarket (TESCO) is just minutes of walking distance away. The in-house Japanese Restaurant Nishimura is better than the ones along the commercial street in my personal opinion.

Review collected in partnership with shangri-la.com

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Auburn Hills, Michigan
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this facility a number of times over the past 12 months and their service, attention to detail and the value is second to none. Excellent staff, very clean and modern rooms with a wonderful cascading shower head. Stay on the Horizon Club floors as the breakfast is well worth the extra few dollars as is the... More

Review collected in partnership with shangri-la.com

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London, United Kingdom
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Suzhou (to my mind) is split into 3 area's west to east. SND -Suzhou new district which despite the name is not the newest area of Suzhou. Downtown which contains the the older parts of Suzhou and then SIP in the east - Singaporean Industrial Park. SND. Shangri la hotel is very modern and convenient for SND, food in breakfast... More

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

Friendly service with nice and spacious rooms. When you come to the hotel, you feel yourself very wellcome. There is fresh fruits waiting for you when entering in room. Lounge area is very handy when you need to work after business hours. Snacks, service and your own "corner" for work. WLAN was very slow but it has been same worries... More

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Shanghai, China
Top Contributor
96 reviews 96 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 13, 2014

Location: Closer to the west of Suzhou where Tiger Hill and Suzhou Amusement park is located. More in an industrial area as opposed to downtown, but close to restaurants and malls. Room: Good. Clean and spacious and up to the standard of a 5 star hotel. Nice views of the city high up. Facilities: Swimming pool is decent, although a... More

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Melbourne, Australia
Top Contributor
129 reviews 129 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 31, 2014

Shangri-la Suzhou is impressive, by its size, design, services, people, facilities, rooms, house keeping, restaurants, bars and lounges - all achieving their purposes to make customers/guests pleasant and happy. I was lucky to be one of them recently. Adjacent to it is a shopping mall with a food court that caters more for the locals. Hence its underground car park... More

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Jeanny H, Hotel Management at Shangri-La Hotel Suzhou, responded to this review

Dear Paul_Ng_Mel_and_HKG, Thank you very much for choosing to stay with us and sharing such lovely review. It is our pleasure that you enjoyed your stay and was impressed by our colleagues. Our Shang Palace recently is presenting 'Eight Aquatic Treasures' themed set menu featuring eight seasonal local aquatic plants. You are more than welcome to enjoy when you are... More

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Additional Information about Shangri-La Hotel Suzhou

Address: No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Suzhou 4.5*
Number of rooms: 390
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Also Known As:
Shangri La Hotel Suzhou
Shangri La Suzhou

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