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All 953 Suzhou hotels

Crowne Plaza Hotel Suzhou

4.0 of 5 Hotel   |   No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
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Ranked #9 of 953 hotels in Suzhou
A recent review
5 of 5 stars reviewed 3 days ago
bigowl300 Byron, New York
  • Reviews (477)
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477 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Byron, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have repeatedly stayed at this particular Crowne Plaza, on and off, for the past four years. While there is a gradual change in Staff there has not been a change in service. This is to be commended on the part of management. It is a well run hotel with the highest standards. I travel on business frequently and being... More

Was this review helpful? Yes 1
Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at crowne plaza suzhou last week and have to say its a great experience. All the staff are extremely friendly and helpful. Most of them speak english. The room was great with the view of jinji lake. One thing to mention was the club lounge on 7th floor. I had breakfast there everyday during my stay. They also... More

Was this review helpful? Yes
Hong Kong, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very friendly, welcoming stay here in Suzhou. The hotel staff is very kind, caring, and helpful and their English is great. Accommodations are cozy, bed is amazing.Service was great from bell staff greeting at door to check in staff etc. This is now my most favorite business hotel in China hands down.

Was this review helpful? Yes 2
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear thomas_lee_hk, Thank you very much for your stay at Crowne Plaza Suzhou and taking time out of your busy schedule to leave us a valuable review. We are delighted to learn that you had a friendly and welcoming stay with us, highlighted by our staff, room and service. It is our great honor to be your favorite business hotel... More

Suzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel give me a impression than other hotel . there have best location near the jinji lake is a good way for walk at nite. and this hotel RS should be improve. its too slow but food is fine. and when i come to hotel first time at nite i feel like join a board nice lake view. n... More

Was this review helpful? Yes 1
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Nueuer, Thank you very much for your stay at Crowne Plaza Suzhou and taking time to leave us a valuable review. We are pleased to learn that you enjoyed the stay with us, which is highlighted by our location, lake view and staff. It’s so motivating that you take all the time and trouble to mention our staff and... More

Shanghai, China
1 review
5 of 5 stars Reviewed 1 week ago

Here is the best hotel in Suzhou. I stayed 5days in this hotel for business and the thinhg which I want to mention is swimming pool. They start from 5am and it is much earlier then other hotels. I usually go for work very early and come late but during stay here, it was possible to swim. It was the... More

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Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear B R, Thank you very much for your stay at Crowne Plaza Suzhou and taking time out of your busy schedule to share your experience with us. We are greatly honored to be your favorite hotel in Suzhou. We are also delighted to learn that our swimming pool, staff, and service have helped make your stay more comfortable and... More

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the best hotel in all of Suzhou. The location on Jinji Lake is perfect. The room has a great view of the water and the mountain in the background. It was easy access to local transit and you could walk to various restaurants in the area.

Was this review helpful? Yes
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear fionanaaaaa, Thank you very much for your stay at Crowne Plaza Suzhou and taking time out of your busy schedule to leave us a review. We are glad to read that you enjoyed our location, room, environment, etc. It is our honor to be your favorite hotel in Suzhou, which is something we take great pride in. Your motivating... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel if you are stayíng for business. The personell is extremely polite and the service is excellent. The lounge on the lobby floor is a great place to relax after a long working day. Feels almost like sitting in the sofa in your own home, except a lot better service with foods and drinks. You should not miss the... More

Was this review helpful? Yes 1
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Henrik L, Thank you very much for your stay at Crowne Plaza Suzhou and taking time out of your busy schedule to share your experience with us. We are honored to learn that our staff, service, lobby lounge, food, swimming pools and gym have helped make your stay more enjoyable. It’s greatly motivating that you took all the time... More

shanghai
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I love this hotel. I have stayed at many hotels in Suzhou and this one tops the list. The people are great, they are attentive and always smiling. Upon checking in, I realize I left my wallet in the car and the receptionist said, why don't you have a rest in the room and come down for the paperwork when... More

Was this review helpful? Yes
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear jasontancy, Thank you very much for your stay at Crowne Plaza Suzhou and taking time out of your busy schedule to share your experience with us. We are glad to read that our staff, room and breakfast have helped make your stay pleasant and memorable. Your motivating review and kind trust is the best reward for us. Meanwhile, your... More

Saginaw, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

I reserved a room package that included a great buffet breakfast, with choices for most everyone. Good food, good coffee, great staff, very attentive. Rooms are clean and well kept. Wireless has good strength and fast speed. Beds and pillows are great. Very nice shower/bathroom. Great access to taxis in the morning. Many staff speak very good English, some staff... More

Was this review helpful? Yes
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Keith D, Thank you very much for choosing Crowne Plaza Suzhou and taking time to share your experience with us which covers many aspects of your stay. We are delighted to learn that you are satisfied with our breakfast, room and Admiral Lounge. It’s especially motivating to read your comments about our staff and service that have helped make... More

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is one of the BEST hotels I'd stayed, got amazed with the duplex suite on 8th floor. It have 2 storeys with two toilets, a workplace, living room, bath tubs, extra large king-sized bed, balcony etc. Must try!

Was this review helpful? Yes 2
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear at9483mph, Thank you very much for your stay at Crowne Plaza Suzhou and leaving us a valuable review. We are greatly honored to be your favorite hotel and impress you with our outstanding Duplex Suite on the 8th floor. Our Duplex Suite is a signature 2-storey suite with two washrooms, separate working and living space, a large bed and... More

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Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Suzhou 4*
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Also Known As:
Crowne Plaza Suzhou

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Suzhou #3 Romantic Hotel in Suzhou #3 Spa Hotel in Suzhou #9 Luxury Hotel in Suzhou #79 Best Value Hotel in Suzhou
Hotel Class
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 
Number of rooms
344

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