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All 924 Suzhou hotels

Crowne Plaza Hotel Suzhou

4.0 of 5 Hotel   |   No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
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95%
Ranked #1 of 924 hotels in Suzhou
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Aaron L Vancouver, Canada
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446 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was my second visit to Suzhou for work, and the second time I stayed at Crowne Plaza. I can't remember having one negative thought about the hotel. Their buffet breakfast had so much variety I could assign a different theme for my breakfast each day of the week. I'd eat so much for breakfast that I could skip lunch... More

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Singapore, Singapore
Top Contributor
68 reviews 68 reviews
54 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

The service provided by the staffs here were very friendly and the room was neat, tidy, spacious and comfortable. I spent my business trip here in this hotel and it has definitely exceed my expectations and I have enjoyed my time here in this hotel. Just simply beautifully decorated and the breakfast was incredibly awesome with tons of variety of... More

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Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear AlexKhoo, Thank you very much for your stay at Crowne Plaza Suzhou on recent business trip and taking time out of your busy schedule to leave us a valuable review. We are very delighted that you have enjoyed your stay with us, and our service, staff, room and breakfast have helped make your stay more pleasant and comfortable. It’s... More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been travelling for business to this area of China for many years. I make a point of stoping at least 1 night at this hotel because it never dissappoints. The Japanese Restaurant within the hotel is a very good place for a relaxing meeting with very good food and an amazing view over the lake.

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Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear MSmithy77, Thank you very much for your continuous support to Crowne Plaza Suzhou during the past years and taking time out of your busy schedule to leave us a valuable review. We are delighted to know that you enjoyed your stay with us and that our Japanese Restaurant Wasabi has made your stay experience more memorable. Your trust and... More

Kilkenny, Ireland
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on a work trip. The boat theme/overall decor is a bit much, but the staff were helpful with good English, and the rooms were perfectly comfortable. Fantastic view over the lake in the restaurant. I don't think there is much choice of accommodation on the Suzhou industrial park, but very little to fault at the... More

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Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Lorna515, Thank you very much for your stay at Crowne Plaza Suzhou and taking time to leave us a valuable review. We are glad to learn that our staff, room and lake view have helped make your stay pleasant and comfortable. Your feedback is highly appreciated as it enables us to monitor our service and quality constantly. With the... More

Hamilton, New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a business trip recently, where we used one of the conference rooms for a 2 day conference. The hotel was very comfortable, the staff were welcoming (at all levels - reception, waiting staff, cleaning staff I bumped into in the corridor) and the food choices at breakfast and lunch were incredible. I am sure I put... More

Was this review helpful? Yes 1
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Liz_C306, Thank you very much for your stay at Crowne Plaza Suzhou on recent business trip and taking time to leave us a valuable review. We are greatly honored that you have enjoyed your stay with us and our service, environment, food, room and atrium lounge have helped make your accommodation away from home more comfortable. It’s so motivating... More

Caerphilly, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was lucky enough to go here through work. It's a 2hr drive from Shanghai. I was fortunate to have a driver and he negotiated through the wacky races! The hotel is very impressive, built onto the lake shoreline. The service and room facilities were first class, with European news channels and free uncensored wi-fi for overseas guests. I spent... More

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Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Chris V578, Thank you very much for your stay at Crowne Plaza Suzhou and taking time out of your busy schedule to share your comprehensive experience with us. We are very glad to know that our location, service, room and environment have helped make your business trip pleasant and enjoyable. Your comments are highly appreciated as we always strive... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Just for an overnight stay with my partner. The service and f&b quality were fairly nice and maybe the best among all the Crowne Plaza Hotels in China that I ever stayed with.

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Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear 子飞靳, Thank you very much for choosing to stay at Crowne Plaza Suzhou and taking time to leave us a valuable review. We are greatly honored that you have enjoyed your stay with us, which has been highlighted by our service and Food & Beverage quality. It’s so motivating to read about your kind words of praise, which will... More

Hamburg, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a perfect stay for a one week business trip. The evening use of the meeting rooms at the lounge level as well as the very kind service from the lounge team, especially Sherry and Hillary, made this stay a very enjoable one! Whenenver coming back to Suzhou the Crowne Plaza will be the premium choice.

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Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear TOKYOinHAMBURG, Thank you very much for staying at Crowne Plaza Suzhou for one week and taking time out of your busy schedule to share your feedback with us. We are honored to be your premium choice in Suzhou and. It is so motivating to read about your comment on our Club Lounge meeting room, staff, and service. Your satisfaction... More

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stated here on a work trip. Staff are very attentive and polite, always have a smile and do whatever they can to help you. The lobby has a wow factor with it's grand scale and large windows overlooking the lake. Sounds like an odd thing to say but the lobby smells very nice, it hits you when you go through... More

Was this review helpful? Yes
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear B1lly2, Thank you very much for your stay at Crowne Plaza Suzhou on business trip and taking time to share your detailed experience with us. It is so encouraging that you appreciate our staff, lobby, rooms, cruise theme, room service and bar. Your comprehensive review covering many aspects of your staying experience is highly appreciated. Your kind words of... More

1 review
5 of 5 stars Reviewed 5 weeks ago

I have stayed at the Crowne Plaza during each visit to Suzhou, 12 stays in the last 3 years and each time I leave, I am looking forward to my next trip to Suzhou. The staff is exceptionally friendly and many long time employees remember me and welcome me upon arrival. I will be stayiing at the Crowne Plaza during... More

Was this review helpful? Yes
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Donald G, Thank you very much for choosing Crowne Plaza Suzhou again and taking time to leave us a valuable review. We are greatly honored to welcome you back and once again offered you a pleasant and memorable stay. It’s so motivating that you took all the time and trouble to share you praise as for our staff and... More

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Additional Information about Crowne Plaza Hotel Suzhou

Also Known As:
Crowne Plaza Suzhou
Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Phone Number:
Location: China > Jiangsu > Suzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Suzhou
#2 Business Hotel in Suzhou
#2 Family Hotel in Suzhou
#90 Best Value Hotel in Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Suzhou 4*
Official Description (provided by the hotel):
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 
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