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Renaissance Suzhou Hotel

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No.229 Suzhou Avenue West, Suzhou Industrial Park, Suzhou 215021, China
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Best prices for: 1 room 1 guest
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Renaissance Suzhou Hotel
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Renaissance Suzhou Hotel
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Renaissance Suzhou Hotel
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473 reviews from our community

Traveler rating
    344
    114
    12
    3
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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Tianjin, China
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I last stayed at this hotel nearly six (6) years ago - it is still superb. My only hope is that they can sustain the best in class standard. As always, great job. Room was immaculately clean, all linens in perfect condition, including towels. Room was quiet and the blackout draperies did their job. Breakfast buffet is extensive and the... More 

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Riyadh, Saudi Arabia
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came to renaissance for business a few days ago... It was overall a great experience..... Rooms are nice and lobby bar hasnice litchee mocktail. Bt the best part is the club lounge manager paula which is spanish(or italian?)..she is amazing and extremel helpful and friendly and knowledgeable

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Hickory, NC
Top Contributor
50 reviews 50 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just spent 4 nights here and had a very pleasant stay. You are always greeted with a smile, check in was efficient and the rooms well appointed and comfortable. Separate shower and tub and mini bar stocked with beer. The fitness center is large with nice equipment and a pool is being built. The breakfast buffet is huge and... More 

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Sydney, Australia
Top Contributor
93 reviews 93 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 25, 2015

This is the most pleasant Chinese hotel experience I've had. The breakfast has everything for everyone. I like a pot of English breakfast tea with milk and I struggle to get this everywhere in China, but at the Renaissance hotel Suzhou they understood and obliged every time no issue. The English knowledge is very good in this hotel. The chef... More 

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Peoria, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

This is how customer service is supposed to be done! From the minute you arrive everyone treats you with class. The rooms well laid out and very clean. The staff in the executive lounge are the best I have experienced (platinum Marriott member) - Jean is exceptional! The food in the bar is well priced and taste good. Excellent fitness... More 

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

everything is clean and organized. Definitely recommend for business trip. Also good location, close to shopping plaza, restaurants and subway station. Also the manager in the club lounge were nice, BTW, its my third time here.

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New Delhi, India
Top Contributor
76 reviews 76 reviews
21 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed February 24, 2015

A fabulous business hotel in the business district of Suzhou. Very nice rooms, and extremely courteous staff . When going out remember to take address in chinese on the hotel card (which the staff proactively do) to get back - as the cabbies here don't speak a word of any other language. The food is decent . Nice spa and... More 

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Scunthorpe, United Kingdom
Top Contributor
96 reviews 96 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

Stayed on business for 6 nights in February. From the minute I checked in I was made to feel very welcome and at home. Housekeeping was excellent, as was the laundry service. The staff in the club lounge were very good. The only area that could be improved was the buffet restaurant where the service wasn't quite as good -... More 

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Lucerne, Switzerland
Top Contributor
128 reviews 128 reviews
100 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed February 8, 2015

Good Location not too far from shopping, restaurants and 2 subway stations, great service by the staff, nice room and an amazing breakfest with almost everthing, except a good fresh fruit selection. Unfortunately no in house spa.

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1 review
5 of 5 stars Reviewed January 29, 2015

I stayed 1+7 nights on a business trip and I will come back. Staff is friendly, specially Jean in lounge is awesome and helpful. Rooms are just great, not too small or big and warm in winter. First night in fourth floor was only disappointment at this trip, small windows without view.

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