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Renaissance Suzhou Hotel

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No.229 Suzhou Avenue West, Suzhou Industrial Park, Suzhou 215021, China
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Renaissance Suzhou Hotel
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487 Reviews from our TripAdvisor Community

Traveler rating
    353
    118
    13
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
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Shanghai, China
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Service was great. Very charming, friendly and likeable staff. Located in the heart of Suzhou. Nice rooms Good wifi Fantastic food in the executive lounge. Only one area for improvement: Hotel should have mentioned that there is a free bike-renting service available at the hotel...this would have saved a lot of walking!

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Bangkok, Thailand
Level Contributor
144 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an excellent Hotel in Suzhou (in SIP area). I had been a few times this year and it is a successful property as you can feel that it is always very full. The rooms are very well appointed and their Internet is stable and fast (something that in China may not be the case many times in similar... More 

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Oradea, Romania
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very beautiful hotel with nice large rooms. The bed is really comfortable, the bathroom is also very nice. I especially liked the breakfast where I was able to find a great diversity of cuisines and had many food choices from which to pick: from classic continental breakfast, to fruits, Chinese dishes, Thai, etc. The hotel is close to a pretty... More 

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Gardone
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Decent hotel in Business district of Suzhou catering for Western and locals. Restaurant was also good, lots of choice in breakfast. Only down side is No Western food on Room service on the evening I was there due to an emergency in the kitchen, hard to understand how a large hotel can not offer this or have back up.

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RenaissanceSuzhou, Director of Beverage & Food at Renaissance Suzhou Hotel, responded to this review

Dear AdWaugh, Thank you for taking time to share your feedback with us. I am certainly disappointed that your stay was not all that it could have been. Rest assured this is a very unusual circumstance and again offer our apologies. I would take pleasure in welcoming you back in your next trip in Suzhou so that you could experience... More 

Hong Kong
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for business trip. Clean room, great service. Excellent choice for business travelers, both short or long stay. Walkable distance to restaurants and easily accessible to various Suzhou factories.

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed several times during 2013/2014 on business, and had a great stay each time. The staff are very helpful and go out of their way to make your stay enjoyable. The rooms are always clean and the food is good if a little pricey. The only negative is that the WiFi is intermittent. Good location for business trips in SIP.

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Danbury, Connecticut
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Renaissance for 5 nights during a recent business trip. The location is excellent in the city center with many restaurants nearby, and a short cab ride to Humble gardens and old town Suzhou. The staff is so accommodating and helpful, I cannot say enough about the personal service and the hospitality provided during my stay. The... More 

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent 2 weeks in Suzhou on business in 25thMay until 6th June 2015 and stayed at the Renaissance Suzhou Hotel. The service at this Hotel is great and the staffs stand in the lobby in the mornings and evenings and welcome you coming and going, they are there to assist you. The rooms are very large and comfortable, the... More 

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Mansfield, Ohio
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. A little difficult to find; but the service staff is excellent, and the fornt desk personnel extremely friendly and polite. My room was spacious, clean, and comfortable. The only negative I could see was the clock radio alarm would not work; but that was fine. This is an excellent hotel to stay at if you're in the... More 

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Level Contributor
2 reviews
5 of 5 stars Reviewed May 27, 2015

From the moment you walk into the lobby you are greeted with smiling faces all wanting to help you out. The check in process was smooh. I had a club level room and it was well worth it. The ladys upstairs in the lounge were wonderful. Very helpful no matter what time of day you were up there. I did... More 

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