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Renaissance Suzhou Hotel

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No.229 Suzhou Avenue West, Suzhou Industrial Park, Suzhou 215021, China
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1 room 1 guest
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494 Reviews from our TripAdvisor Community

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Traveler rating
    360
    118
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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    (494)
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Redmond, Washington, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff here is very good, executive lounge people knew my name after my first breakfast up there and never forgot it. Helpful concierge, good with meal plans, train tickets, etc. Hotel has bikes you sign out to ride around local park or Jinji lake. Tons of great restaurants in the area, and great view of the pants from here... More 

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Sydney, Australia
Level Contributor
107 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel continues to shine. The beds are comfortable rooms are quiet, staff are polite and helpful. The breakfast is very extensive covering all variety's of food and well presented, fresh and well replenished. I cannot fault this hotel - it is the best I have stayed in China. I look forward to returning. There are plenty of restaurants in... More 

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Shanghai Region, China
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Lots of business hotels have all the amenities, but the people here make the difference. Being greeted by name when you walk in not because of an app, but because they remember you from two months ago is amazing.

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Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 28, 2015

Very good hotel. Big rooms with spacious bathrooms. Very clean as well. Bar is fantastic as well and can accommodate big groups. The hotel to stay at in my view if you're looking to stay at a Marriott. Breakfast was included in the rate and it was very good as well.

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Southbury, Connecticut
1 review
5 of 5 stars Reviewed July 24, 2015

I always stay at this hotel when I visit Suzhou. During my last trip, Jonathan, the hotel's manager, made my colleagues and me feel very especially welcome. He worked late on a Friday evening to make sure we have a wonderful dining experience in the hotel restaurant. The food in the dinner buffet was super fresh and high quality. We... More 

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Singapore, Singapore
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2015

Spacious room with free wi-fi and a wide spread of buffet breakfast. Staff services was excellent. It is also within a 10 mins walk to Central Park train station. There are many nearby restaurants & shopping areas.

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Sterling, Massachusetts, United States
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed July 16, 2015

This is a very loud hotel with little charm. The breakfast, while quite expansive, has the quiet ambiance of a rock concert. I had hoped to have nice breakfast while being on a conference call with ear buds. No such luck. The music was too loud plus the people all yelling to speak over the music. This was worse when... More 

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RenaissanceSuzhou, Director of Rooms at Renaissance Suzhou Hotel, responded to this review

Dear Marc S, Thank you for taking the time to post a review on your stay at the Renaissance Suzhou Hotel. Our guest comments are valuable to us and thank you for your feedback regarding the restaurant dining experience and local infomation apply service. Wherever possible necessary action is taken for the furture benefit of our guests. In regards to... More 

Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 2, 2015

Fantastic Rooms, clean, well-appointed and of a high standard. Restaurant offered a massive variety of foods and at fair prices, catering for all Nationalities. We paid $50 for a buffet that included unlimited Wine (Red or White) soft drinks, Seafood, Traditional Local Cuisine and Western which never ran out.

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Shanghai, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

Service was great. Very charming, friendly and likeable staff. Located in the heart of Suzhou. Nice rooms Good wifi Fantastic food in the executive lounge. Only one area for improvement: Hotel should have mentioned that there is a free bike-renting service available at the hotel...this would have saved a lot of walking!

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Bangkok, Thailand
Level Contributor
147 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed June 29, 2015

This is an excellent Hotel in Suzhou (in SIP area). I had been a few times this year and it is a successful property as you can feel that it is always very full. The rooms are very well appointed and their Internet is stable and fast (something that in China may not be the case many times in similar... More 

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