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Renaissance Suzhou Hotel

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No.229 Suzhou Avenue West, Suzhou Industrial Park, Suzhou 215021, China
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Renaissance Suzhou Hotel
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Renaissance Suzhou Hotel
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Renaissance Suzhou Hotel
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469 reviews from our community

Traveler rating
    342
    114
    10
    3
    0
See reviews for
15
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260
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
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Hickory, NC
Top Contributor
50 reviews 50 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just spent 4 nights here and had a very pleasant stay. You are always greeted with a smile, check in was efficient and the rooms well appointed and comfortable. Separate shower and tub and mini bar stocked with beer. The fitness center is large with nice equipment and a pool is being built. The breakfast buffet is huge and... More 

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Sydney, Australia
Top Contributor
92 reviews 92 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the most pleasant Chinese hotel experience I've had. The breakfast has everything for everyone. I like a pot of English breakfast tea with milk and I struggle to get this everywhere in China, but at the Renaissance hotel Suzhou they understood and obliged every time no issue. The English knowledge is very good in this hotel. The chef... More 

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Peoria, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is how customer service is supposed to be done! From the minute you arrive everyone treats you with class. The rooms well laid out and very clean. The staff in the executive lounge are the best I have experienced (platinum Marriott member) - Jean is exceptional! The food in the bar is well priced and taste good. Excellent fitness... More 

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

everything is clean and organized. Definitely recommend for business trip. Also good location, close to shopping plaza, restaurants and subway station. Also the manager in the club lounge were nice, BTW, its my third time here.

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New Delhi, India
Top Contributor
74 reviews 74 reviews
20 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed February 24, 2015

A fabulous business hotel in the business district of Suzhou. Very nice rooms, and extremely courteous staff . When going out remember to take address in chinese on the hotel card (which the staff proactively do) to get back - as the cabbies here don't speak a word of any other language. The food is decent . Nice spa and... More 

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Scunthorpe, United Kingdom
Top Contributor
89 reviews 89 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

Stayed on business for 6 nights in February. From the minute I checked in I was made to feel very welcome and at home. Housekeeping was excellent, as was the laundry service. The staff in the club lounge were very good. The only area that could be improved was the buffet restaurant where the service wasn't quite as good -... More 

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Lucerne, Switzerland
Top Contributor
126 reviews 126 reviews
99 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed February 8, 2015

Good Location not too far from shopping, restaurants and 2 subway stations, great service by the staff, nice room and an amazing breakfest with almost everthing, except a good fresh fruit selection. Unfortunately no in house spa.

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1 review
5 of 5 stars Reviewed January 29, 2015

I stayed 1+7 nights on a business trip and I will come back. Staff is friendly, specially Jean in lounge is awesome and helpful. Rooms are just great, not too small or big and warm in winter. First night in fourth floor was only disappointment at this trip, small windows without view.

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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2015

Great, great hotel. Outstanding service as well! Employees here are eager to help you with anything you may need. Rooms are huge, bathrooms as well with a walk-in shower stall and a separate bath tub (short one though). Beds are comfy. When the pool is completed (not sure when), I would give this hotel a "super excellent" if Tripadvisor had... More 

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Chennai (Madras), India
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 17, 2015

I stayed there for only 2 nights, on a business trip. All the staff was very friendly and helpful. Breakfast was good. The room was big but the washroom was huge; had a bath tub and a separate shower room. Its quite difficult to get Indian food in the hotel but you can always customize hear and there to suit... More 

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