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All 953 Suzhou hotels

New City Garden Hotel

4.0 of 5 Hotel   |   No.1 Shishan Road, High-tech Zone, Suzhou 215011, China
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New City Garden Hotel
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Ranked #18 of 953 hotels in Suzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
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127 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After several days in other cities in Chinese business hotels it was great to be back in the new city garden. Haven't been here for a while and was in the new tower. Great generous sized rooms, excellent bathroom, very polite and attentive service, enough English spoken by staff to make life easy. Huge breakfast buffet. Great location Only complaint... More

Was this review helpful? Yes 1
Sao Paulo, SP
Top Contributor
61 reviews 61 reviews
13 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed May 9, 2014

I've been in this hotel for 02 times, and he always surprise me. The staff are very attentive and the language is not a huge problem. The food is good and the localization it's pretty good for the business area in Suzhou.

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Chicago, Illinois
Top Contributor
54 reviews 54 reviews
54 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed April 30, 2014

This was an accidental hotel. My supplier misjudged traffic and asked that I cancel my original hotel reservation in Suzhou so we could stay in another city instead. Unfortunately, the other city had no rooms available due to it being a holiday weekend so we ended up returning to Suzhou after all. The front desk staff had limited English speakers... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed December 15, 2013

Clean room, nice facilities, excellent breakfast and kind service. I'd like to stay here every time in Suzhou.

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Tel Aviv, Israel
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2013

Without a doubt, the interior designer of the rooms used the assistance of a businessman! The rooms are large, clean, and above all very functional for businessman. The desk is big enough and in the right place! with plenty of sockets, located on the right place !!! (no need to move furnitures or bend over in order to find one...).... More

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Korea @ moment
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 16, 2012

Please note, there is old and new part of the hotel. I have a room in a new part. Room size was great. King size bed ,luxury bathroom including shower + bath. All well decorated and stylish. Simply great. Selection of buffet breakfast was great with lot of selections. Greta choice. Would go back definitely without considering any other hotel... More

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Hong Kong, China
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 30, 2012

I am writing to share some opinion on the coffee shop at the hotel's old wing. my family and I went for buffet dinner there on 27/11. Obviously, some staff were reluctant to collect plates as i waved them and took plates by myself several times. Besides placing cards on table to remind guest not wasting food, it is recommendable... More

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Philadelphia, Pennsylvania
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 19, 2012

This is an outstanding Japanese hotel in Suzhou. It's very clean, the rooms are very large with many amenities, and great restaurants. There is a complimentary breakfast that is diverse and quite good. I highly recommend this hotel, which is also quite reasonable - about 800RMB / night.

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Montreal, Canada
1 review
5 of 5 stars Reviewed July 19, 2012

This is a beautiful hotel and is in my opinion one of the top hotels in Suzhou. The Lobby is very welcoming and once you enter the complex you are instantly greeted with warm reception. Although only a limited staff are competent in the English language they are always striving to exceed your expectations. The room itself was quite lovely... More

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Bargara, Australia
Top Contributor
91 reviews 91 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 30, 2012

It looked good and even felt good at the start but then it went downhill. The beds were suitable for Chinese, many of whom seem to like to sleep on hard surfaces but we are decadent Westerners and don't. Breakfast was chaotic and to good quality. Overall, I'd look for somewhere else next trip.

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Additional Information about New City Garden Hotel

Address: No.1 Shishan Road, High-tech Zone, Suzhou 215011, China
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — New City Garden Hotel 4*
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Also Known As:
New City Garden Suzhou

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Other (12)


Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Suzhou #16 Luxury Hotel in Suzhou #52 Best Value Hotel in Suzhou
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