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Pan Pacific Suzhou

4.5 of 5 No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
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Certificate of Excellence 2014
Pan Pacific Suzhou
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Pan Pacific Suzhou
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733 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Hotel is very nice. We had a great room with a view of the adjacent park. Walking around the park on a nice day is a great perk. Would stay here again for sure. Make sure you take a rickshaw around Suzhou or even back to the hotel.

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Zurich, Switzerland
Top Contributor
58 reviews 58 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Pan Pacific Suzhou enjoys a prime location within the old town, adjacent to the Pan Men Gate park. Hotel guests even have a separate, free of charge access to the park. The hotel itself is spread over several buildings. It feels like living in a garden. The rooms are comfortable and have everything you need for a short stay.... More 

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Sydney, Australia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Pan Pacific for work and very happy overall with my stay. The hotel is closely located to beautiful Chinese Gardens right behind it so it was nice to go for a wander in the afternoon and enjoy the gardens. The rooms are large and well fitted, a good bathroom with both shower and bath. Internet was slow as... More 

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Ridgetown
Top Contributor
364 reviews 364 reviews
56 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we drove by this hotel on our Nexus tour of China, we thought it was an attraction. However, our guide told us that it was indeed the hotel that we would be staying at for the next two nights. This is a large hotel and a bit of a maze. While some of us found it easy to navigate,... More 

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Pretoria, South Africa
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel on the evening of our 20th anniversary. It simply embodies ‘Venice of the east’ – the traditional China look almost convinces one not to visit one of the other Suzhou classical gardens. The added benefit by staying in this hotel is that you have complementary access to the scenic Panmen gardens/park adjacent to the hotel.... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Top Contributor
61 reviews 61 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrival late evening. The receptionist not feel warm welcome. lovely deluxe room, great amenities in the room. The breakfast was good. Complimentary access to Panmen Gate for hotel guests. Great Scenery with Pagoda and Lake. Suggestion: The operator should know basic English. it was difficult for us to request bathroom amenities during our stay. we was skip second day... More 

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Rishon Lezion, Israel
Top Contributor
137 reviews 137 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night in the hotel as part of a tour. Overall it was a nice stay: the hotel was new, rooms were clean and quiet, and everything was fine. Perhaps the only downside was the hotel's unusual architecture which created a bit of a maze of corridors instead of straight lines which we're used to. It may take a... More 

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Salem, Oregon, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel is gorgeous and I found the staff to be very friendly, helpful and accommodating. I would also recommend checking out the temple/pagoda that is right behind the hotel! It is not too far from one of the great food streets in town.

Review collected in partnership with Pan Pacific Hotels Group

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Middlesbrough
Top Contributor
56 reviews 56 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 30, 2014

This hotel looks great - very traditional look to it - pagoda type styling etc. Inside its a bit of a rabbit warren and guests need to be aware that not all lifts take you to the right areas of the hotel with several of our group getting lost more than once! Our room was an average size with an... More 

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Suzhou
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 28, 2014

This hotel looks like one of Suzhou classical gardens. Actually a great benefit of being in this hotel is that you have complementary access to Pan Men park just behind. Other than that the rooms are big and comfortable, clean toilets, good wi-fi. Down points... buffet was not that great, room service was a disaster and SPA was not in... More 

Review collected in partnership with Pan Pacific Hotels Group

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Additional Information about Pan Pacific Suzhou

Address: No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pan Pacific Suzhou 4.5*
Number of rooms: 481
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Also Known As:
Pan Pacific Suzhou Hotel Suzhou
Sheraton Suzhou Hotel
Hotel Style:
#4 Spa Hotel in Suzhou
#5 Family Hotel in Suzhou
#7 Romantic Hotel in Suzhou
#8 Business Hotel in Suzhou
#11 Luxury Hotel in Suzhou
#40 Best Value Hotel in Suzhou

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