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Fraser Suites Suzhou

No.88 Suhui Road, Suzhou 215021, China
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Fraser Suites Suzhou
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128 Reviews from our TripAdvisor Community

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Wilstead
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Ada regular visitor to Suzhou I frequently stay at the Fraser Suites. The rooms are actually apartments making an extended stay very much more homely than a typical corporate style hotel. You also have kitchen facilities should you with to do your own thing. Excellent place to stay.

Helpful?
Thank Stephrnmsthers12345
Shanghai, China
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have stayed here several times. I often have to travel to Suzhou for business, and will make a weekend of it with family. It's my preferred place to stay in Suzhou. LOCATION Perfectly located, next to the lake, plenty of Western and local restaurants and cafes surrounding it. ROOMS Rooms were very large, clean and new. Beds large and... More 

Helpful?
Thank hellobanana
Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2015

I have resisted writing this review for a very selfish reason -- I wanted to keep Fraser Suites to myself and do my small part to make sure rooms were always available, so I have been reluctant to tell others what a great hotel it is. :-) But after staying there for several months in 2015, I finally feel I... More 

Helpful?
1 Thank Paul D
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

I stayed 2 nights there, found the receptionists are doing their great jobs. They show caring to guests, remind you the weather was cold, and served you a hot tea when you returned to the hotel. Remember guests' names. Clean in everywhere, food items serve in breakfast buffet are reasonable. I will come back in my next visit.

Helpful?
Thank Joyce H
A TripAdvisor Member
5 of 5 stars Reviewed November 20, 2015 via mobile

Splendid apartment hotel, practical and well equipped quality apartment, and very nice staff! Shoppingmalls and restaurants in the neighborhood, if you don't want to make your own meals in the kitchen. TV and wifi functioned well, and the fitness room provided good exercising opportunities.

Helpful?
1 Thank A TripAdvisor Member
Bangkok, Bangkok, Thailand
Level Contributor
133 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed November 11, 2015

The product was as expected, so were the public areas. The greeting and service at reception upon check in was stressful and chaotic - the gentleman in the black suit took my reservation and could not locate my name so he stared at it for about 5 minutes, then when I fished out the confirmation number it took another few... More 

Helpful?
Thank Karan K
FSSUZ, General Manager at Fraser Suites Suzhou, responded to this review

Dear Mr. Karan K., First of all, we thank you for choosing Fraser Suites Suzhou in your last visit and full-heartedly, we appreciate your honest feedback to help us improve on our services. We are deeply sorry to learn about the poor experience you had during your check-in and check-out resulting your disappointment over our customer service, which we take... More 

Shanghai, China
Level Contributor
122 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed October 18, 2015

In total, 4 of us rented a room that had two bedrooms, two washrooms, a den and living area. It was a great experience for the price. We only stay here for one night but were granted the option of a late checkout of 2pm. The area itself was clean and wifi worked well (although we needed some assistance to... More 

Helpful?
Thank Matthew T
Northampton, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 13, 2015

We had a beautiful 2 bedroom suite which we shared with another couple. The location is perfect for exploring Suzhou Industrial Park and is also close to the new underground railway system to travel to the City Centre or further afield. There were 2 beautiful bedrooms and bathrooms, an attractive living area and a kitchen/diner. We also had a washing... More 

Helpful?
Thank Trish M
Kirkland, Washington
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 8, 2015

My family and I spent 3 months in a 3 bedroom unit. It was home away from home. The place is very clean and comfortable. The staff were awesome and very friendly. Location is great: very close to subway station as well as many bus routes. There are lots of malls, banks, grocery stores, restaurants around. Walking distance to the... More 

Helpful?
1 Thank Hani L
Singapore, Singapore
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2015

I was given a choice of 3 apartments as part of my relocation package. It was not easy choosing between 2 of them, but I was very glad that I chose Fraser Suites. Here's why: a. Great Location The apartment is sited centrally between SIP & the Old City. It is extremely convenient to travel about by Rail Transit as... More 

Helpful?
1 Thank David T
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