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All 982 Suzhou hotels

Royal Garden Inn

3.5 of 5 Hotel   |   No.33 Tonggui Bridge Xiatang, Shantang Street, Jinchang District, Suzhou 215008, China
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Ranked #191 of 982 Hotels in Suzhou
A recent review
4 of 5 stars Reviewed January 25, 2014
Fifi F Hong Kong, China
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42 reviews from our community

Traveler rating
    7
    19
    9
    4
    3
See reviews for
6
7
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Hong Kong, China
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here previously and defended this hotel. However, when I went back the second time, I was not impressed anymore. As I said before the carpets are dirty. Well, it got dirtier! When we to the hotel, the room smelled so bad. The staff said it is coming from the bathroom pipes. We asked to change a room and... More

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Elanora, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 20, 2014 via mobile

The hotel is in a great location and is the old shanty style. It has the potential to be gorgeous with a coat of paint, new carpet and a good clean but unfortunately it is filthy. The first room we stayed in the toilet leaked and the air conditioner didn't work. We woke at 2am hot and the most dreadful... More

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Hong Kong, China
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 25, 2014

We got the panoramic view room which was on the second floor. The carpet was dirty but everything else was clean. The view of from the balcony made everything worth it. The staff turned on the AC before we arrived and the room was nice and warm by the time we got there. The room gets a bit noisy, you... More

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 17, 2013

Pros (few) -good decorum -prime location on canal Cons (many) -no WiFi in room -no lifts for luggage -staff have poor English -heating not functional at all - do not stay in winter or summer -not enough blankets -poor lighting at night -transparent bathroom door with transparent curtain - no privacy -poor showerhead water pressure -low ceilings -TV has no... More

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Chennai (Madras), India
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 13, 2013

Located in old parts of Suzhou at a canal; great room in an old, historic 2 story building. Not accessible directly to the main road because there is no driveway, so you need to lug your bags all the way out to the main road (200 meter). Taxi driver was not aware of this place even after providing him address... More

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 27, 2013 via mobile

I booked this hotel online and chose it due to its location to the old part of Suzhou. It is in walking distance to some great sites, the metro, visitor information and shopping downtown. The first thing one should know is that no taxi is able to take you directly to this hotel as it is located on one of... More

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San Francisco, California, United States
1 review
4 of 5 stars Reviewed September 3, 2013

A most romantic and fascinating location on the canal. The hotel restaurant is close, inexpensive, and has a variety of dishes. The staff are helpful, rooms have heaters, and plenty of light. Rooms are a bit older and not as high quality as the photos, but they look basically the same, with nice bathrooms, and are spacious.

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Helsinki, Finland
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 8, 2013

If you truly want to experience the atmosphere of Suzhou, the channel and garden city, Royal Garden Inn is the place to stay. It is located right on a channel in the most idyllic area of Suzhou. At Royal Garden Inn, you are in the middle of it all. When you step out of the hotel door, you are on... More

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Montreal, Canada
Top Contributor
65 reviews 65 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 11, 2013

Nice hotel, very hard to find (print a map), good for one day. Close to the old district quite nice to be in, in fact the only place to be in Suzhou. You can walk the canal district from the hotel. the staff was helpful with there limited English.

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
135 reviews 135 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed March 21, 2013

The entrance is not visible from the street, but taxi drivers will indicate how to get there, since it faces the Shantang Seven Mile canal in the midst of a wonderful dining and shopping area of pedestrian streets (but watch out for 2-and-3-wheeled vehicles!). Go under the bridge to the north and you're in the middle of a really interesting,... More

Was this review helpful? Yes 2
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Additional Information about Royal Garden Inn

Address: No.33 Tonggui Bridge Xiatang, Shantang Street, Jinchang District, Suzhou 215008, China
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Royal Garden Inn 3.5*
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Also Known As:
Royal Garden Hotel Suzhou

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