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Royal Garden Inn

No.33 Tonggui Bridge Xiatang, Shantang Street, Jinchang District, Suzhou 215008, China
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Royal Garden Inn
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Ranked #128 of 1,020 Hotels in Suzhou
A recent review
4 of 5 stars reviewed 5 weeks ago
berkshirejane South of england
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44 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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South of england
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The location was amazing. Right on the canal. Room OK. Very little English spoken. A bit smelly and run down. But if you can accept this the experience is more than worth it. Took a boat trip from the door and saw real China. Very close to MTR (metro) about 1 minute walk. Really suitable for people travelling around China... More 

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Quezon City, Philippines
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 23, 2014

Located in the top tourist spot of suzhou creek, the hotel has the best location in town at very affordable rooms. Rooms are big and you can see the creek across your window. One downside is the room is not heated enough during winter.

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Hong Kong, China
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed September 1, 2014

I stayed here previously and defended this hotel. However, when I went back the second time, I was not impressed anymore. As I said before the carpets are dirty. Well, it got dirtier! When we to the hotel, the room smelled so bad. The staff said it is coming from the bathroom pipes. We asked to change a room and... More 

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Travelers are raving about these Suzhou hotels

Elanora, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 20, 2014 via mobile

The hotel is in a great location and is the old shanty style. It has the potential to be gorgeous with a coat of paint, new carpet and a good clean but unfortunately it is filthy. The first room we stayed in the toilet leaked and the air conditioner didn't work. We woke at 2am hot and the most dreadful... More 

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 25, 2014

We got the panoramic view room which was on the second floor. The carpet was dirty but everything else was clean. The view of from the balcony made everything worth it. The staff turned on the AC before we arrived and the room was nice and warm by the time we got there. The room gets a bit noisy, you... More 

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed December 17, 2013

Pros (few) -good decorum -prime location on canal Cons (many) -no WiFi in room -no lifts for luggage -staff have poor English -heating not functional at all - do not stay in winter or summer -not enough blankets -poor lighting at night -transparent bathroom door with transparent curtain - no privacy -poor showerhead water pressure -low ceilings -TV has no... More 

Was this review helpful? Yes 2
Chennai (Madras), India
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 13, 2013

Located in old parts of Suzhou at a canal; great room in an old, historic 2 story building. Not accessible directly to the main road because there is no driveway, so you need to lug your bags all the way out to the main road (200 meter). Taxi driver was not aware of this place even after providing him address... More 

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 27, 2013 via mobile

I booked this hotel online and chose it due to its location to the old part of Suzhou. It is in walking distance to some great sites, the metro, visitor information and shopping downtown. The first thing one should know is that no taxi is able to take you directly to this hotel as it is located on one of... More 

Was this review helpful? Yes 1
San Francisco, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

A most romantic and fascinating location on the canal. The hotel restaurant is close, inexpensive, and has a variety of dishes. The staff are helpful, rooms have heaters, and plenty of light. Rooms are a bit older and not as high quality as the photos, but they look basically the same, with nice bathrooms, and are spacious.

Was this review helpful? Yes 1
Helsinki, Finland
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 8, 2013

If you truly want to experience the atmosphere of Suzhou, the channel and garden city, Royal Garden Inn is the place to stay. It is located right on a channel in the most idyllic area of Suzhou. At Royal Garden Inn, you are in the middle of it all. When you step out of the hotel door, you are on... More 

Was this review helpful? Yes 1
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