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All 982 Suzhou hotels

InterContinental Suzhou

5.0 of 5 Hotel   |   No.288 Wangdun Road, Suzhou 215028, China
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Ranked #1 of 982 hotels in Suzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Jing L Sydney Olympic Park, Australia
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241 people have reviewed this hotel

Traveler rating
    177
    48
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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Sydney Olympic Park, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Located in Suzhou sip, room with great lake view and close to modern complex and leisure entertainment facilities. The breakfast was great. Also, the sky lounge bar located at the top of the hotel is worth mentioned. At night, you can see this elegant high class place and the view of Jinji lake will all under your eyes.

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Brescia, Italy
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been in this amazing hotel twice in 2014, for my working travel. Really comfortable rooms, the best is the side with the view of the lake, but also the opposite side is not so bad ;) Always clean and warm. Wonderful breakfast, the best ever tried! There are also a great Italian restaurant and a chinese restaurant. Again,... More

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icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. And we are really grateful to receive your compliments for our rooms, restaurants and gym also the swimming pool. We strive to achieve excellence at every... More

Mijas
Top Contributor
55 reviews 55 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Great view from the room which was well appointed with luxury round bath. We spent three very enjoyable nights here. First class facilities in the hotel. Located in Suzhou Industrial Park-but don't let that deter you. Pleasant lakeside walk just by the hotel, leading to amusement park and Ferris wheel. Shops, cafes, restaurants and banks within 5 minutes walk. Taxi... More

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icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. And we are really grateful to receive your compliments about our hotel. We have shared your feedback with the hotel team, and feedback such as yours... More

Shanghai, China
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

Attracted by the top rating on TA we stayed at the Intercontinental Suzhou for one night. We booked a Premier Suite Lake View and came with great expectations. Having stayed at Intercontinental Hotels in Asia before, we thought it's a safe bet. Well, the disappointment started when we arrived and found a coach load of tourists rushing into the lobby,... More

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icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We’re really sorry about the unpleasant experience you mentioned and have already shared it with our management team. Please accept our most sincere apologies for the inconvenience and discomfort which you have experienced. Our management team had already taken actions to... More

Holden, Massachusetts
Top Contributor
119 reviews 119 reviews
19 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Here on business for w week. Staff was excellent and housekeeping was spot on. First dining experience was not so good, but it was the exception and not the norm. View from our room was amazing over Jinji Lake. Never had such an elegant bathroom. Felt spoiled while were were there.

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icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We appreciate that you liked our room facilities and views. About the dining experience you mentioned, would you mind to tell us more details as we... More

Top Contributor
103 reviews 103 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there for a three days two nights over a weekend. The hotel is really great and luxurious. It is well priced and offers great deals. The services are great. Front office is fast, efficient, reliable and always helpful. The lounge is magnificent and serves great coffee. In room service is very fast and served to me and my... More

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icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

Having been stayed here for 25+- times since last year, helped me to get my Royal ambassador status earlier this year :) My first choice when travelling in suzhou, biz or leisure. Found Misa moved from Lounge to Front desk, but kind and helpful as before. Lake view is even more exceptional this time of the year when air quality... More

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou and we also thank you for your constant support as a regular guest. We are very glad to know that our staff and service made your visit enjoyable. We have shared your appreciation with our management team and also forwarded to... More

Top Contributor
52 reviews 52 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 21, 2014

I traveled to Suzhou on business. This hotel is very well located, the restaurants are good, the rooms are clean. My room faced the lake, which is really nice, it was very spacious, with place to work and to relax. All the team working at the hotel are friendly and nice.

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icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable and we are really appreciate your compliment. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did... More

Shanghai, China
Top Contributor
87 reviews 87 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 19, 2014

A weekend getaway from the busy Shanghai brought me here. Located next to the Jinji Lake, the hotel is a great place to relax. Service: A great experience from check-in to being there, and the whole check-out experience. Location: If you are trying to go for tours in the Suzhou city, this place a bit off-track. The location is closer... More

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icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable especailly the check in and check out experience you mentioned. InterContinental Suzhou occupies a perfect location which has easy access to shopping malls, restaurants, metro station... More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed July 18, 2014

I'm on my 2nd long trip staying here and this is by far the best place I've stayed yet in mainland China outside of Shanghai. It's very comfortable and the scenery is spectacular, being right on Jinji Lake. On both of my visits, my room has faced the lake and it's beautiful. The rooms are large, clean, and modern, and... More

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We have shared your comments with our management team and we really appreciate your comments regarding the hotel rooms and restaurants. We strive to achieve excellence... More

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Additional Information about InterContinental Suzhou

Address: No.288 Wangdun Road, Suzhou 215028, China
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Suzhou 5*
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Also Known As:
Intercontinental Suzhou Hotel Suzhou

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Suzhou #4 Business Hotel in Suzhou #4 Romantic Hotel in Suzhou #73 Best Value Hotel in Suzhou
Hotel Class
Official Description (provided by the hotel)
InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities. ... more   less 
Number of rooms
432

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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