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InterContinental Suzhou

5.0 of 5 No.288 Wangdun Road, Suzhou 215028, China
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Certificate of Excellence 2014
InterContinental Suzhou
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InterContinental Suzhou
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286 reviews from our community

Traveler rating
    203
    61
    13
    4
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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    (73)
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    (85)
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    (63)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is my first time to travel to Shzhou. The only accessible transportation from others countries is flight to Shanghai then train to Suzhou. The train takes less than 40 mins so it is still convenient. Suzhou intercontinental is an excellent hotel with impressive lake view. Worth to pay extra to upgrade to executive lake view room. Staff can speak... More 

Was this review helpful? Yes 1
Shanghai, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

me and my friend both enjoyed this hotel so much,especially the swimming pool with a great lake view. The location is also great, which makes this hotel a choice for business and sight seeing trips. Definitely will go there again.

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We really appreciate your compliment on our swimming pool and lake view. The feedback such as yours is the biggest reward to us all.We strive to... More 

Chongqing, China
Top Contributor
66 reviews 66 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very nice and clean hotel with good service. Rooftop bar has outstanding views but only serves wine and hard liquor ... no beer. Riva, one of the several on-site restaurants, is simply outstanding and their Wagyu filet is one of the best steaks you can get in China. Hotel is a few years old now and showing its age a... More 

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are sorry to hear that your stay experience was below your expectation, especially for the club access policy. According to the IHG standard, we were required to cancel the Club Lounge benefits for all Platinum members, however, we are delighted... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is the first time I've been in Suzhou on holiday with my partner. We were lucky because we got free upgrade to the Premier Lake Suite (probably because I joined the IHG membership program before). I love the interior which makes a perfect twist between west and east. The bathroom is spacious and modern. My partner particularly enjoyed watching... More 

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Eden Prairie
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first time to Suzhou on business. The Intercontinental was a good place to rest my head, get a good workout in, and enjoy their breakfast buffet. Room was nice and well cared for by the staff. Like a lot of hotels in the area, there is lot of construction around the hotel, but not intrusive to sleep. Will stay... More 

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Bengaluru (Bangalore), India
Contributor
20 reviews 20 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 17, 2015

Excellent Hotel at Suzhou, China. Located lakeside, with a beautiful walkway around, surrounded by Shopping complexes & series of Restaurants around at a walk able distance with an Amusement park with Giant wheel in its neighborhood. Accessibility is easy. Great rooms, well maintained Spacious, Lake facing, with King size beds, Study unit, Sofa, etc along with huge Bathrooms. Lavish spread... More 

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. Also, we are really appreciated to receive your compliment on our hotel, especially about room facilities and location. We strive to achieve excellence at every level... More 

Porto, Portugal
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 16, 2015

I’ve stayed in Suzhou’s Interco for several times now, always on 2 week trips. It has all commodities you'd expect from a top 5-star hotel. The service is amazing, the staff friendly, helpful and generally speak good English. Food is great and breakfast terrific. The location, right by the lake, is beautiful. The only downside is the noise at night,... More 

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are delighted to learn that you have enjoyed the stay with us. Thank you for your positive feedback and we will keep up the effort to continuously satisfy our valued guests. However, we are sorry that the construction site has... More 

Gouda, The Netherlands
Top Contributor
193 reviews 193 reviews
40 hotel reviews
816 helpful votes 816 helpful votes
4 of 5 stars Reviewed January 13, 2015

Stopped by the Intercontinental for lunch in their restaurant JING. Wide variety of food from all over the world, including excellent Indian food, but also sushi, Mexican and Italian. Good value for money in a luxury environment.

Was this review helpful? Yes 3
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent dining at InterContinental Suzhou JING restaurant. We are very glad to know that our worldwide menu and staff service made your dining enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed,... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

Spent 2 weeks at the Intercontinental Suzhou and was amazed by their customer service. On one particular evening, I had a maximum of 30 minutes for placing the order and having my dinner. I just ordered a starter to save time and to get on with business. The waitress noticed that I was still hungry after the meal and offered... More 

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that you have enjoyed your stay with us, especially the dining experience with in room dining and Riva. We have shared your comment with our hotel management team and also extend your appreciation to the... More 

Chandigarh, India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 11, 2014

This may be good to write about the hotel because of the convenience I found with respect to total experience that they provide. I spent a week at this hotel for business. Rooms are spacious. The view from window is pleasant. One one side there is this beautiful lake and on the other side there is panoramic view of shopping... More 

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

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Additional Information about InterContinental Suzhou

Address: No.288 Wangdun Road, Suzhou 215028, China
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Suzhou 5*
Number of rooms: 432
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Also Known As:
Intercontinental Suzhou Hotel Suzhou
Hotel Style:
#2 Romantic Hotel in Suzhou
#4 Luxury Hotel in Suzhou
#5 Business Hotel in Suzhou
#48 Best Value Hotel in Suzhou

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