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InterContinental Suzhou

#5 of 1,030 Hotels in Suzhou
Certificate of Excellence
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No.288 Wangdun Road, Suzhou 215028, China
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1 room 1 guest
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InterContinental Suzhou
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328 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • All months
    (328)
  • Mar-May only
    (89)
  • Jun-Aug only
    (91)
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    (85)
  • Dec-Feb only
    (63)
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London, United Kingdom
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As a platinum IHG ambassador, it was upgraded into a high floor corner suite with excellent lake + city view of this new part of Suzhou. I am very pleased with the room, in particularly the massive round bath. The Club lounge area, especially, is a great place to be! Nice tall & elegant environment with great food choices &... More 

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Level Contributor
8 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the inter continental in Suzhou in April and consider this one of the best hotels I have ever stayed at. The rooms are excellent ; very modern, very clean and a pleasure to stay in. The restaurants are good but expensive. The wifi works well. I would stay here again.

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Haifa, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hotel is great. Room size are very big. Breakfast is very good. Wi-Fi signal and service is great. The staff are great and friendly and help in any issue needed. The hotel is well located in a quite area and near the all the resturants of Suzhou (Near time square)

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Deserve the five star stantard with a grand lobby and All the facilities. The room is quite a big one, and the comfortable matress means a lot to me. A huge shopping mall nearby with lots of restaurant and brands,convenient place,great stay!

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

5th time i've visited , the rooms are generous and the hotel staff friendly. The swimming pool is fantastic although the steam room/ sauna is segregated. There is also a shopping centre across the road with good facilities and a starbucks which I've found useful.

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Halifax, United Kingdom
Level Contributor
83 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night here as presenting a paper at a meeting. Hotel in a great area with good view over the lake. Had a panoramic room which is big and well appointed. With big shower room, large double bath and a toilet seat which goes up automatically. Was a litfle expensive for China. But captive in business area The staff... More 

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are sorry that some aspects of our hotel didn't meet your expect, the feedback such as yours is very valuable to us and enables us to monitor our standards.Please accept our most sincere apologies for the inconvenience, we will reinforce... More 

Terrigal, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We used this Hotel for the first time this trip. On arrival, most staff speak good english, if they don't they will get someone who does. They are helpful without being in your face all the time like some others. Because I'm an Ambassador member, we had our own checkin. Checkin was quick and efficient. With Intercontinental you can prepay... More 

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Auckland Region, New Zealand
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 25, 2015

I'd like to give this a 4.5, but on the whole it is an excellent choice in Suzhou due to the great rooms and excellent location. Hm... where shall I start? Breakfast! Breakfast food: There is plenty of variety and on the whole it's of a pretty good standard. Like most good 5-star hotels, the buffet is enormous. There are... More 

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 25, 2015

Excellent spacious rooms. Very near to good shooping areas. Lakeside view is stunning in the evening. Lot of eating options near by (including indian food). Hotel also has indian chef. Overall hugely satisfied with my stay for a week.

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Melbourne
Level Contributor
114 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 24, 2015

Stayed here for a weekend, that there was a typhoon in China. Second stay in the Hotel over the last year. Check out the steak house, one of the best I have eaten in China.. Hotel is locate in the new district of the city, a lot of new shops around the hotel.

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

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