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All 977 Suzhou hotels

InterContinental Suzhou

5.0 of 5 Hotel   |   No.288 Wangdun Road, Suzhou 215028, China
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InterContinental Suzhou
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93%
Ranked #1 of 977 hotels in Suzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Matt_Ma_YF Shanghai, China
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  • Reviews (235)
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235 people have reviewed this hotel

Traveler rating
    174
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See reviews for
13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Shanghai, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Having been stayed here for 25+- times since last year, helped me to get my Royal ambassador status earlier this year :) My first choice when travelling in suzhou, biz or leisure. Found Misa moved from Lounge to Front desk, but kind and helpful as before. Lake view is even more exceptional this time of the year when air quality... More

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou and we also thank you for your constant support as a regular guest. We are very glad to know that our staff and service made your visit enjoyable. We have shared your appreciation with our management team and also forwarded to... More

Top Contributor
53 reviews 53 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I traveled to Suzhou on business. This hotel is very well located, the restaurants are good, the rooms are clean. My room faced the lake, which is really nice, it was very spacious, with place to work and to relax. All the team working at the hotel are friendly and nice.

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable and we are really appreciate your compliment. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did... More

Shanghai, China
Top Contributor
83 reviews 83 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A weekend getaway from the busy Shanghai brought me here. Located next to the Jinji Lake, the hotel is a great place to relax. Service: A great experience from check-in to being there, and the whole check-out experience. Location: If you are trying to go for tours in the Suzhou city, this place a bit off-track. The location is closer... More

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable especailly the check in and check out experience you mentioned. InterContinental Suzhou occupies a perfect location which has easy access to shopping malls, restaurants, metro station... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

I'm on my 2nd long trip staying here and this is by far the best place I've stayed yet in mainland China outside of Shanghai. It's very comfortable and the scenery is spectacular, being right on Jinji Lake. On both of my visits, my room has faced the lake and it's beautiful. The rooms are large, clean, and modern, and... More

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We have shared your comments with our management team and we really appreciate your comments regarding the hotel rooms and restaurants. We strive to achieve excellence... More

Singapore
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights. I got an upgrade as there were no normal non smoking rooms available. Room was lake facing and very spacious. It had a very nice circular bath tub with nice salts. Only downside in the room was TV remote that was old and non-availability of English movies. Restaurants were nice and I enjoyed the... More

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We have shared your comment about the TV remote with our management team and not sure which kind of English movies you were searching for, as... More

Princeton, New Jersey
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one night while visiting Suzhou and was extremely pleased with the hotel. We had a large lakefront room on the 21st floor which had an excellent view. The room itself was also extremely comfortable, the tub is relaxing, and the shower is great. Also, if you're a westerner, the complimentary internet is great since there does not... More

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We really appreciate that you loved our lakeview room and also the internet service. The hotel is only 5 minutes away from the metro station, which... More

Bransgore, United Kingdom
Top Contributor
196 reviews 196 reviews
91 hotel reviews
224 helpful votes 224 helpful votes
4 of 5 stars Reviewed June 20, 2014 via mobile

3 days on business Room was excellent as was hotel facilities. I had room at back of hotel and was disturbed by nearby building work at 0600, so there is an obvious advantage in a lake view room at front of hotel. Restaurant was good, must most evenings I walked to nearby restaurants.

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our facilities and service made your visit enjoyable. However, we are very sorry that the construction noise has disturbed you so early in the morning. The construction will be finished by the first quarter... More

Shenzhen, China
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 14, 2014

i have biz stay, i am IHG PA member so my room got upgrade to lake view, and have right to lounge(only RA will have this treatment after7/1/14). the hotel located in very good place, and the service is excellent. swinning poor is good too.

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More

Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014

Fantastic corner room with two walls of motorised curtains and a view of the lake from your bed. I was quite sad to be travelling alone as my wife would have loved it - his and her sinks, Toto toilet, Jacuzzi bath (with pillows to support your head while you float) , dressing room area... etc. Good service, good staff... More

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable and we really appreciate your compliment of our room and service. We have shared your feedback about the breakfast bacon with our Executive Chef and Director... More

Remigny, France
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

Located near the lake this hotel offer a really five star service You can enjoy the big indoor swimming pool and fitness room The rooms are new and relatively big. The breakfast offer a lot of choice.

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More

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Additional Information about InterContinental Suzhou

Address: No.288 Wangdun Road, Suzhou 215028, China
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Suzhou 5*
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Also Known As:
Intercontinental Suzhou Hotel Suzhou

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Suzhou #4 Business Hotel in Suzhou #5 Romantic Hotel in Suzhou #71 Best Value Hotel in Suzhou
Hotel Class
Official Description (provided by the hotel)
InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities. ... more   less 
Number of rooms
432

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