We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 925 Suzhou hotels

InterContinental Suzhou

5.0 of 5 Hotel   |   No.288 Wangdun Road, Suzhou 215028, China
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
InterContinental Suzhou

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
IHG Expedia.com Booking.com
and 8 more sites!
93%
Ranked #2 of 925 hotels in Suzhou
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
vanillaice132 Beverley, United Kingdom
Write a Review

216 people have reviewed this hotel

Traveler rating
    159
    43
    9
    2
    3
See reviews for
13
12
7
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Beverley, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed on business for 8 nights April 2014. Upgraded to a lake view room after 1 night, which was a bit of a pain having unpacked, however the new room made up for it. Some things confusing, fruit and sandwiches appeared in my room that I hadn't ordered, just on two occasions so not a daily service. It was welcome,... More

Was this review helpful? Yes
Tokyo, Japan
1 review
3 of 5 stars Reviewed 1 week ago via mobile

I was there few days ago and everything was good but some details should be improved. The check in experience wasnt very impressive. No welcome drink and no welcome fruits. Receptionists don't smile at guests much and greet you only when you are in front of the desk and ask for assistance. I ordered room service and food was cold... More

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. For the check in experience you mentioned, we’re really sorry about that and have already shared it with our management team. We appreciate your feedback and would like to write to you in person to learn more details about your stay,... More

上海, China
Contributor
17 reviews 17 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to say this is the best IC I have ever seen. 1. Great location can see the lake view. 2. Room space is big enough, hardware is perfect. 3. Pool is great. 4. The service is good, too many people are check-in/check-out, but the staff are handling fast.

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More

Europe
Top Contributor
147 reviews 147 reviews
83 hotel reviews
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a truly very pleasant hotel. The rooms are great, the views, the comfort, the staff, the services, the quality of the building all that is definitely 5Stars in our book. But the food is of simply unacceptable low quality and the whole production of it like a bad joke. Nothing, no restaurant was acceptable to us. To illustrate... More

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable and comfortable. However, we are very sorry about the food service you mentioned, our management team would like to write to you in person... More

Suzhou, China
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed for 3 nights in this outstanding hotel. The location is great. It's quiet being close to the Jinji lake. There are shopping malls and restaurants just around the corner. A metro station is in walking distant. The room was relatively big and was a lakeview room. Weather was nice so the view was spectacular. The rooms came with... More

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable,especially appreciate your recommendation for our lakeview room and breakfast service. We strive to achieve excellence at every level and to learn that our professionalism and attention... More

Hong Kong, China
Top Contributor
56 reviews 56 reviews
15 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 days for business and have enjoyed very much my stay, wonderful and lovely building, elegant and comfortable lobby, professional and friendly staffs, spacious, clean and modern room with lake view, wide variety breakfast with good foodvery good price, what else should a traveler look for?!

Was this review helpful? Yes 2
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More

Hong Kong, China
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have lived in the hotel during a weekend break, the hotel is accessible location to the Shanghai park railway station (about Cny20 taxi will do). The hotel also very kind to all types of stays including points redemption stay. They've upgraded the room to a corner room with a wonderful view of the lake. The front office girl will guide... More

Was this review helpful? Yes 2
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable and thank you for the recommendation of our Club InterContinental and Sky Lounge on the 27th floor. We strive to achieve excellence at every level and... More

Stuttgart, Germany
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I unfortunately only had one night in this hotel, which was a shame as it is in a great location, has wonderful views of the lake, rooms are wonderful, food is brilliant and service excellent. I would absolutely recommend it. Only minor thing was not enough running machines and had to wait 5 minutes. So as you can tell I... More

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We are sorry to keep you waiting for the running machine, not sure if you tried our swimming pool, it is absolutely the best indoor swimming... More

Subang Jaya, Malaysia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2014

Mostly for business travelers. Hardly see families staying in this hotel. As such, there could be a little chaotic at the hotel lobby in every morning where you can see most hotel guests waiting for taxi, hotel limo but the limo guys from the hotel coordinated it very well. A very nice and luxury hotel, where you can have a... More

Was this review helpful? Yes 1
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service have made your visit enjoyable. For the free upgrade you mentioned, we welcome you to join the Ambassador program of InterContinental Brand, so that you can enjoy free upgrade to... More

Mumbai
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 17, 2014

Got a chance to choose this hotel during my recent business trip to Suzhou China, not disappointed, very well appointed rooms, very spacious and tastefully done with separate doors for shower and flush, with a huge tub and a large wash basin area.

Was this review helpful? Yes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank... More

Been to InterContinental Suzhou? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Suzhou

Also Known As:
Intercontinental Suzhou Hotel
Intercontinental Suzhou Hotel Suzhou
Address: No.288 Wangdun Road, Suzhou 215028, China
Phone Number:
Location: China > Jiangsu > Suzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Suzhou
#4 Business Hotel in Suzhou
#6 Romantic Hotel in Suzhou
#79 Best Value Hotel in Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Suzhou 5*
Official Description (provided by the hotel):
InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Travelocity, Priceline, Agoda, HotelTravel.com, Asiatravel.com Holdings, Ctrip DaoDao, Hotels.com and Venere so you can book your InterContinental Suzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage InterContinental Suzhou, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added InterContinental Suzhou to your Saves list