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All 1,013 Suzhou hotels

Hotel Soul Suzhou

4.0 of 5 Hotel   |   No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215005, China
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Hotel Soul Suzhou
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Ranked #10 of 1,013 Hotels in Suzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
ReedMankin Zhuhai, China
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177 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johor Bahru District, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The good thing of this hotel is it is located at the location, of which is near to the GuanQian walking street and they provide transport to and from train station. Room given was located at a corner of 3rd floor facing the street and it's a bit noisy as can hear noise coming from the street in the morning.... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are pleased that you found the room is spacious and that you appreciated our convenient location and our shuttle bus service. It is grateful you shared your experience with us. This quarter we are embarking on some new... More 

Zhuhai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the price, this is a super hotel in the middle of the great city of Suzhou. It is just off the busy roads; the rooms are large, clean, and quiet; and the staff folks are helpful and friendly -- what more could a solo, older guy want? I thought the "quirck-i-ness" that other reviewers mentioned is simply the Hotel... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are pleased that you found the room was comfortable and spacious and that you appreciated our thematic décor, the convenient location and food that were provided. Your comments regarding the service level of our staff are extremely valuable.... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Location was convenient, near a pedestrian street, although the taxi driver from the railway station had difficulty finding it, although we had the hotel name and address in Chinese. The staff was very pleasant, although seemed a little inexperienced. The modern style was very appealing with interesting elevators as previously described. The room was very spacious with modern bathroom facilities... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for choosing to stay with us and glad that you find the hotel location convenient. We are delighted to know that you have thoroughly enjoyed our thematic décor. We value your feedback, we will consider to extend our shuttle transportation service time in order for continuous improvements to be carried out. It is grateful you shared... More 

San Diego, California
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 12, 2014

Hotel owned by Hong Kong owner. which practiced Hong Kong style Highway robbery hotel pricing. They raise the hotel price dramatically if the occupation rate of the hotel is high on certain day of the week. (this is widely practiced by hotels in Hong Kong to rip-off unsophisticated Mainland travelers). let say the advertising price of the hotel in March... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for your time in sharing this feedback and glad that you find the hotel location convenient. However, I do regret your impressions about our room rate that we did not meet your expectations. You may be noticed that the APEC CHINA 2014 had been held in November. There was a strong travel and hospitality demand all... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

Hotel Soul (苏州苏哥利酒店) is a great boutique hotel. The location is good. It is about a 10 - 15 minute walk from Leqiao metro station (乐桥站). Take exit 6 from the metro station, turn left (i think so) and walk along the main road. Upon seeing Shaomozhen Alley (邵磨针巷), turn left. Walk all the straight to Ping'anfang (平安坊) and you... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are pleased that you found the room is comfortable and spacious and that you appreciated our thematic décor, the convenient location and our shuttle bus service. It is grateful you shared your experience with us. On behalf of... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 12, 2014

Strange, kitsch styling, especially the elevators. Clean, quiet, close to centre of Suzhou. A good buffet breakfast was included. Helpful staff who spoke good English. Soft towels & toiletries provided.

Was this review helpful? Yes 1
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are pleased to note that you had enjoyed your stay with us together with the facilities that were provided. On behalf of all of us at Hotel Soul, we look forward to be of service to you again... More 

Chuncheon, South Korea
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2014

I got upgraded for free to a huge room. The location is great. Eden is very helpful and speaks excellent English. Great shuttle bus. There are excellent restaurants and shopping near by. Easy to walk around to see sights

Was this review helpful? Yes 4
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for staying at Hotel Soul during your recent visit to Suzhou. We are pleased that you have taken time to furnish us with a positive review of your stay and for the complimentary comment on the service accorded by Eden, our guest Services Manager. This will serve as a source of encouragement to Eden... More 

Shanghai, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 20, 2014

We stayed here for one night in August and were pleasantly surprised. It was difficult to find, located within the back streets, but was very conveniently located within Suzhou, just off the main shopping street. The hotel certainly is "boutique", with several quirky and interesting features. The room was excellent - large, clean and comfortable. The staff were helpful and... More 

Was this review helpful? Yes 5
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are please to note that you have furnish us with a positive review of your stay. These positive comments have been shared with the team and will serve as a source of encouragement as we move forward in... More 

Zagreb, Croatia
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 3, 2014

Rooms are spacious and very comfortable. Rooms are air-conditioned and equipped with a flat-screen TV and an electronic safety deposit box. Rooms also have ironing facilities, hairdryer, bathrobes, toiletries, slippers, refrigerator, electric kettle. Bed is large and very comfortable. Also, in the rooms is available Wi-Fi. Breakfast is adjusted to Westerners, but there are also a selection of Chinese dishes.... More 

Was this review helpful? Yes 9
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. It gives us great pleasure to note that you have furnished us with a positive review of your stay. These positive comments serves as an encouragement for the team as we strive towards achieving a level of consistency in... More 

Amsterdam, The Netherlands
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 27, 2014

Hello tou you all, We travel every year to Suzhou for business and holiday (Me, my wife and little daughter(6)) We have stayed in many hotels in the centre of Suzhou because it is nice to shop look around and eat there. But to be honest the hotels that we have stayed and that are quite a few did not... More 

Was this review helpful? Yes 10
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing to stay with us at Hotel Soul during your recent visit to Suzhou. We would like to extend our appreciation for the detail description furnished on the experiences encountered during your stay. We are glad that you have given us a positive review which has been shared with the team here. These... More 

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Additional Information about Hotel Soul Suzhou

Address: No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215005, China
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Soul Suzhou 4*
Number of rooms: 219
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Hotel Style:
#1 Family Hotel in Suzhou
#3 Romantic Hotel in Suzhou
#10 Luxury Hotel in Suzhou
#19 Best Value Hotel in Suzhou

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