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All 1,020 Suzhou hotels

Hotel Soul Suzhou

4.0 of 5 Hotel   |   No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215005, China
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Ranked #3 of 1,020 Hotels in Suzhou
Certificate of Excellence 2014
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181 reviews from our community

Traveler rating
    82
    74
    21
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is a great, great deal! Very clean hotel, rooms, bathroom, and all. My room was huge, bathroom as well. Location blew me away. Merely steps from a happening shopping area (stores, restaurants, fast food, dept. store). I also wandered around the area and quickly found a cool neighborhood of locals' shops (VERY un-touristy, I might add). Loved it!... More 

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Conclusions – Don’t assume you are in for a 5* western experience. However, you will get something a little unusual, it is clean, rooms have plenty of space, it is well positioned and there are some great deals to be had Location - If you are looking to see the Suzhou water town it isn’t obvious where the centre is... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are pleased that you found the room was comfortable and spacious and that you appreciated our thematic décor and the convenient location that were provided. Your comments regarding the service level of our staff are extremely valuable as... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel during my business trip last month. After a few hours of flight delay, I got picked up by the hotel’s chauffeur (Mr Chang) at Shanghai Hongqiao international airport, the chauffeur was extremely welcoming and cheerful, although he had waited me for long time due to the flight delay. Wifi in the limousine was provided for... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for choosing to stay with us and glad that you find the hotel location convenient. We are delighted to know that you have thoroughly enjoyed our thematic décor, our facilities, services and food that we were provided. Every Saturday night is “Pingtan Night” at our Chinese restaurant Ying Fook Court. We are hopefully you will return... More 

Hyderabad, India
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 22, 2014

I was recommended of this hotel and I wanted to try this out. There is a free shuttle available which needs to be booked in advance and if you are travelling via speed train then do exit via the South Square. Except for William at the Reception (during the early evening at around 3pm) who spoke English, others did not... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for choosing to stay with us and glad that you find the hotel location convenient. Your comments regarding the service level of our staff and suggestions are extremely valuable. It has been our pleasure to have you as our guest. We will share your praises with our team. We are also delighted to know that you... More 

Johor Bahru District, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 11, 2014

The good thing of this hotel is it is located at the location, of which is near to the GuanQian walking street and they provide transport to and from train station. Room given was located at a corner of 3rd floor facing the street and it's a bit noisy as can hear noise coming from the street in the morning.... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are pleased that you found the room is spacious and that you appreciated our convenient location and our shuttle bus service. It is grateful you shared your experience with us. This quarter we are embarking on some new... More 

Zhuhai, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 2, 2014

For the price, this is a super hotel in the middle of the great city of Suzhou. It is just off the busy roads; the rooms are large, clean, and quiet; and the staff folks are helpful and friendly -- what more could a solo, older guy want? I thought the "quirck-i-ness" that other reviewers mentioned is simply the Hotel... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are pleased that you found the room was comfortable and spacious and that you appreciated our thematic décor, the convenient location and food that were provided. Your comments regarding the service level of our staff are extremely valuable.... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

Location was convenient, near a pedestrian street, although the taxi driver from the railway station had difficulty finding it, although we had the hotel name and address in Chinese. The staff was very pleasant, although seemed a little inexperienced. The modern style was very appealing with interesting elevators as previously described. The room was very spacious with modern bathroom facilities... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for choosing to stay with us and glad that you find the hotel location convenient. We are delighted to know that you have thoroughly enjoyed our thematic décor. We value your feedback, we will consider to extend our shuttle transportation service time in order for continuous improvements to be carried out. It is grateful you shared... More 

San Diego, California
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 12, 2014

Hotel owned by Hong Kong owner. which practiced Hong Kong style Highway robbery hotel pricing. They raise the hotel price dramatically if the occupation rate of the hotel is high on certain day of the week. (this is widely practiced by hotels in Hong Kong to rip-off unsophisticated Mainland travelers). let say the advertising price of the hotel in March... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for your time in sharing this feedback and glad that you find the hotel location convenient. However, I do regret your impressions about our room rate that we did not meet your expectations. You may be noticed that the APEC CHINA 2014 had been held in November. There was a strong travel and hospitality demand all... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

Hotel Soul (苏州苏哥利酒店) is a great boutique hotel. The location is good. It is about a 10 - 15 minute walk from Leqiao metro station (乐桥站). Take exit 6 from the metro station, turn left (i think so) and walk along the main road. Upon seeing Shaomozhen Alley (邵磨针巷), turn left. Walk all the straight to Ping'anfang (平安坊) and you... More 

Was this review helpful? Yes
Eddy L, Hotel Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are pleased that you found the room is comfortable and spacious and that you appreciated our thematic décor, the convenient location and our shuttle bus service. It is grateful you shared your experience with us. On behalf of... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 12, 2014

Strange, kitsch styling, especially the elevators. Clean, quiet, close to centre of Suzhou. A good buffet breakfast was included. Helpful staff who spoke good English. Soft towels & toiletries provided.

Was this review helpful? Yes 1
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are pleased to note that you had enjoyed your stay with us together with the facilities that were provided. On behalf of all of us at Hotel Soul, we look forward to be of service to you again... More 

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Additional Information about Hotel Soul Suzhou

Address: No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215005, China
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Soul Suzhou 4*
Number of rooms: 219
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Hotel Style:
#3 Luxury Hotel in Suzhou
#3 Family Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#18 Business Hotel in Suzhou
#21 Best Value Hotel in Suzhou

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