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All 982 Suzhou hotels

Hotel Soul Suzhou

4.0 of 5 Hotel   |   No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215005, China
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Hotel Soul Suzhou
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86%
Ranked #11 of 982 hotels in Suzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
PsychedelicWarlord Shanghai, China
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164 people have reviewed this hotel

Traveler rating
    76
    66
    19
    2
    1
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28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shanghai, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

We stayed here for one night in August and were pleasantly surprised. It was difficult to find, located within the back streets, but was very conveniently located within Suzhou, just off the main shopping street. The hotel certainly is "boutique", with several quirky and interesting features. The room was excellent - large, clean and comfortable. The staff were helpful and... More

Zagreb, Croatia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms are spacious and very comfortable. Rooms are air-conditioned and equipped with a flat-screen TV and an electronic safety deposit box. Rooms also have ironing facilities, hairdryer, bathrobes, toiletries, slippers, refrigerator, electric kettle. Bed is large and very comfortable. Also, in the rooms is available Wi-Fi. Breakfast is adjusted to Westerners, but there are also a selection of Chinese dishes.... More

GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. It gives us great pleasure to note that you have furnished us with a positive review of your stay. These positive comments serves as an encouragement for the team as we strive towards achieving a level of consistency in... More

Amsterdam, The Netherlands
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hello tou you all, We travel every year to Suzhou for business and holiday (Me, my wife and little daughter(6)) We have stayed in many hotels in the centre of Suzhou because it is nice to shop look around and eat there. But to be honest the hotels that we have stayed and that are quite a few did not... More

GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing to stay with us at Hotel Soul during your recent visit to Suzhou. We would like to extend our appreciation for the detail description furnished on the experiences encountered during your stay. We are glad that you have given us a positive review which has been shared with the team here. These... More

Palm Springs, California
Top Contributor
71 reviews 71 reviews
22 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel Soul is a great 3 star hotel. My partner and I just returned from a 8 night stay at the hotel, which is located in the middle of the old part of town, near a busy pedestrian shopping street. It is situated so that you could walk to the Humble Administrator's Garden and other major attractions. We stayed in... More

GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for staying with us at Hotel Soul during your recent visit to Suzhou. We are glad to note that you have managed to visit the areas of attraction which is located within close distance of the hotel. Your positive comments are well acknowledged and have been shared with the team. We do try to... More

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really appreciated the staff's smart thinking when checking us in - a large tour group came in right ahead of us, and they were using the elevators to get up to the restaurant (there were probably 50-60 people in the tour group, so it was taking awhile). The staff at reception took us around to the back freight elevators... More

GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We appreciate the postive comments which you had kindly furnished us and we are glad that you have enjoyed your stay. We have also taken note of the inconvenience which you had encountered with the air condition during your... More

Nice
Top Contributor
117 reviews 117 reviews
34 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed June 23, 2014

We had all we could desire: > Neat hotel with central location, short walking distance to attractions > Room upgrade, with enourmous bed and bathroom > Early check-in > Very helpful staff, patient and english speaking > A vacation package (hotel's own special offer from the website) including tickets to Humble administrator garden, lunch & breakfast for 2 and shuttle... More

GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetinngs and thank you for choosing Hotel Soul as your choice of accommodatin during your recent visit to Suzhou. We are delighted that you have furnished us with a positive review of your stay. The room packages have been put together are with the guest comfort in mind and we are glad that you have found it value... More

Berlin, Germany
Contributor
16 reviews 16 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 22, 2014

I stayed just one night but if should stay longer prefer to change this hotel for other one. Positives: +Strange, but nice decorations +Big room +Speaking English stuff +Comfortable bed Negatives: -Difficult to find this hotel -Strange view from windows with noisy sounds -Room&bath were average clean -Decorated glass between bath and room not so comfortable if someone in the... More

GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for taking time to furnish us with a review of your recent stay at Hotel Soul. We appreciate the information that has been provided and have discussed these matters with all the relevant Department Heads in order for continuous improvements to be carried out. We hope to be given another opportunity to impress upon... More

London, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 20, 2014

This hotel is great. It's a bit quirky which makes the hotel more fun. Rooms have plenty of room with all the standard amenities... We got a free upgrade because we wanted a non smoking room. Breakfast is also quite. Also, you can't fault the location... A tad tricky to find but well worth it! I can't recommend this hotel... More

GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are please to note that you have furnished us with a positive review and enjoyed all aspects of your stay with us. These comments received will enable us to move forward as we continue to take steps in... More

Singapur, Singapur
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 18, 2014

We enjoyed our stay at the Hotel Soul Suzhou very much and could have stayed longer if we had the time. The location was central so that we could easily reach the major sights of the city. Our room was very spacious and clean and included a desk, a flat screen TV with foreign language channels such as CNN and... More

GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for staying with at Hotel Soul during your recent visit to Suzhou and for taking time in furnishing us with a positive review. The guest reviews are of great importance to us as all reviews are being discussed with the team in order for us to continue with a consistent guest services improvement trend. Your comments... More

Bergen, Norway
Top Contributor
68 reviews 68 reviews
62 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed June 18, 2014

I spent two nights at Soul Hotel Suzhou, and had an overall pleasant stay. Upon arrival I was upgraded to a very spacious Executive Room, with a comfortable sofa, big flat screen TV, minibar, work desk etc. The bathroom was spacious as well, but with an odd “transparent” wall. It was probably supposed to be stylish, but watching someone on... More

GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We appreciate very much the details that you have furnished us through your review as we value all guest comments as a measure of our guest services. All the comments which you have kindly shared with us will be reviewed collectively... More

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Additional Information about Hotel Soul Suzhou

Address: No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215005, China
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Soul Suzhou 4*
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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style
#1 Romantic Hotel in Suzhou #2 Family Hotel in Suzhou #11 Luxury Hotel in Suzhou #32 Best Value Hotel in Suzhou
Hotel Class
Number of rooms
219

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