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All 950 Suzhou hotels

Hotel Soul Suzhou

4.0 of 5 Hotel   |   No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215005, China
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85%
Ranked #12 of 950 hotels in Suzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
AgentOrangeIt Nice
  • Reviews (157)
  • Photos (112)
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  • Room tips (13)
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157 people have reviewed this hotel

Traveler rating
    72
    63
    19
    2
    1
See reviews for
25
47
12
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nice
Top Contributor
111 reviews 111 reviews
33 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had all we could desire: > Neat hotel with central location, short walking distance to attractions > Room upgrade, with enourmous bed and bathroom > Early check-in > Very helpful staff, patient and english speaking > A vacation package (hotel's own special offer from the website) including tickets to Humble administrator garden, lunch & breakfast for 2 and shuttle... More

Was this review helpful? Yes 8
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetinngs and thank you for choosing Hotel Soul as your choice of accommodatin during your recent visit to Suzhou. We are delighted that you have furnished us with a positive review of your stay. The room packages have been put together are with the guest comfort in mind and we are glad that you have found it value... More

Berlin, Germany
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed just one night but if should stay longer prefer to change this hotel for other one. Positives: +Strange, but nice decorations +Big room +Speaking English stuff +Comfortable bed Negatives: -Difficult to find this hotel -Strange view from windows with noisy sounds -Room&bath were average clean -Decorated glass between bath and room not so comfortable if someone in the... More

Was this review helpful? Yes 9
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for taking time to furnish us with a review of your recent stay at Hotel Soul. We appreciate the information that has been provided and have discussed these matters with all the relevant Department Heads in order for continuous improvements to be carried out. We hope to be given another opportunity to impress upon... More

London, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is great. It's a bit quirky which makes the hotel more fun. Rooms have plenty of room with all the standard amenities... We got a free upgrade because we wanted a non smoking room. Breakfast is also quite. Also, you can't fault the location... A tad tricky to find but well worth it! I can't recommend this hotel... More

Was this review helpful? Yes 8
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We are please to note that you have furnished us with a positive review and enjoyed all aspects of your stay with us. These comments received will enable us to move forward as we continue to take steps in... More

Singapur, Singapur
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the Hotel Soul Suzhou very much and could have stayed longer if we had the time. The location was central so that we could easily reach the major sights of the city. Our room was very spacious and clean and included a desk, a flat screen TV with foreign language channels such as CNN and... More

Was this review helpful? Yes 8
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for staying with at Hotel Soul during your recent visit to Suzhou and for taking time in furnishing us with a positive review. The guest reviews are of great importance to us as all reviews are being discussed with the team in order for us to continue with a consistent guest services improvement trend. Your comments... More

Bergen, Norway
Top Contributor
65 reviews 65 reviews
59 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent two nights at Soul Hotel Suzhou, and had an overall pleasant stay. Upon arrival I was upgraded to a very spacious Executive Room, with a comfortable sofa, big flat screen TV, minibar, work desk etc. The bathroom was spacious as well, but with an odd “transparent” wall. It was probably supposed to be stylish, but watching someone on... More

Was this review helpful? Yes 8
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We appreciate very much the details that you have furnished us through your review as we value all guest comments as a measure of our guest services. All the comments which you have kindly shared with us will be reviewed collectively... More

Auckland, New Zealand
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel Soul is a little bit hard to find, but the Hotel itself is very nice. Rooms are a good size and nicely appointed. They are also very clean and look modern. The hotel is a little quirky with theme lifts (some are like something out of startrek while others have a traditional chinese theme. Plenty of restaurants and... More

Was this review helpful? Yes 8
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing to stay at Hotel Soul during your recent visit to Suzhou. We are pleased to note that you have enjoyed the services provided whilst enjoying the unique design concept of the hotel. The designs are meant to be contemporary as we pride ourselves from being very different in this aspect. On behalf... More

Kuching, Malaysia
Contributor
14 reviews 14 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An interesting hotel in Suzhou with unusual interior decorations. Staff are friendly. The only issue which may affect some guests is that the toilets in guest rooms are built in see- through glass. Is romantic of course.

Was this review helpful? Yes 9
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. It gives us great pleasure to note that you have enjoyed the services and facilities what were made available for all of our guests. On behalf of all of us at Hotel Soul, we look forward to be of... More

Niagara-on-the-Lake, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 28, 2014

Stayed May 16th. Reasonably priced hotel close to shopping. Very friendly, helpful staff; clean, huge room. The lobby is rather small and at times crowded, but the service, room cleanliness and size, and location were all top rate.

Was this review helpful? Yes 10
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for staying at Hotel Soul during your recent visit to Suzhou. We greatly appreciate that you have taken time to furnish us with a positive review of your stay and we are glad to note that you had enjoyed a memorable stay experience. The positive comments received will serve as a great confidence to... More

Washington DC, District of Columbia
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 22, 2014

My partner and I stayed at Hotel Soul Suzhou for three nights this past April. The service was helpful and friendly, even giving us a free room upgrade. The hotel is centrally located and within walking distance of many places to eat. The breakfast had a very wide selection and was replenished quickly. The hotel also sent a car to... More

Was this review helpful? Yes 11
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Greetings and thank you for choosing to stay at Hotel Soul during your recent visit to Suzhou. We appreciate the positive review which you have taken time to furnish us as all guest reviews are an important tool as we move forward to achieve a consistent level of guest services. Glad to note that you had enjoyed the... More

São Paulo, São Paulo, Brazil
Top Contributor
142 reviews 142 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 29, 2014

One of the best places i have ever stood in the world. It is full of beautiful and pleasant people from all around the world, and the service is first class. The breakfast is great, i almost did not felt i was far from home.

Was this review helpful? Yes 20
GS C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Guest, Thank you for choosing Hotel Soul as your choice of accommodation during your recent visit to Suzhou. We appreciate very much the positive review that you have given us which will allow the team to continue our efforts in ensuring all of our guests enjoy a consistent level of services and facilities provided. On behalf of Hotel Soul,... More

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Additional Information about Hotel Soul Suzhou

Address: No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215005, China
Phone Number:
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Soul Suzhou 4*
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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style
#2 Romantic Hotel in Suzhou #3 Family Hotel in Suzhou #12 Luxury Hotel in Suzhou #33 Best Value Hotel in Suzhou
Hotel Class
Number of rooms
219

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